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Heliconia Hotel
Heliconia Hotel
Heliconia Hotel
Heliconia Hotel
Heliconia Hotel
Heliconia Hotel
Heliconia Hotel

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7.9

Very good

3,507 reviews

3,507 reviews

See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
St. Paul Anglican's Church

30 m

Church of Our Lady Sorrows

130 m

Manuel Ukulele

140 m

Penang Time Square

210 m

Penang Road

230 m

Popular landmarks
Armenian Street

1.0 km

Cheong Fatt Tze - The Blue Mansion

1.1 km

Khoo Kongsi

1.1 km

Chew's Jetty

1.5 km

Pinang Peranakan Mansion

1.6 km

Closest landmarks
Forestry Department

300 m

Komtar

300 m

Penang Nagarathar Sivan Temple

300 m

Penang Tourist Guide Association

310 m

Popular Bookshop

310 m

Newly renovated

Heliconia Hotel

18,Lorong Kinta,, Georgetown, Penang, Malaysia, 10400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion.

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Highlights

Located in heart of Penang

Newly renovated

440 meters to public transportation

Inside city center

Complimentary WIFi in all rooms

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Room service

Safety deposit boxes

Wi-Fi in public areas

Family room

This property is in high demand!

12 travelers have booked today.

Value for money8.1
Distance to city center0.5 km
Location rating8.4
Nearest airportPenang International Airport (PEN)
Distance to airport14.5 km

Rooms available at Heliconia Hotel

Very good
Room comfort & quality

7.9

Studio Room
...
  • Room size: 206 m²/2217 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Queen Room without Window
...
  • Room size: 170 m²/1830 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Deluxe Queen with window
...
  • Room size: 174 m²/1873 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Family Room
...
  • Room size: 283 m²/3046 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Deluxe Twin No Window
...
  • Room size: 159 m²/1711 ft²
  • No Windows view
  • 2 single beds
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Twin Room with View
...
  • Room size: 16 m²/172 ft²
  • Outdoor view
  • 2 single beds
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Deluxe Twin with Window
...
  • Room size: 149 m²/1604 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Twin Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 2 single beds
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Deluxe Room
...
  • Room size: 16 m²/172 ft²
  • Shower
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Deluxe Room No window
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices

Frequently asked questions

Does Heliconia Hotel have a hot tub?

Heliconia Hotel does not have a hot tub.

What time is check-in and check-out at Heliconia Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Heliconia Hotel?

For those who wish to drive their own cars, Heliconia Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Self-parking is conveniently available at the hotel.

Can special events be hosted at Heliconia Hotel?

End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

What is the smoking policy at Heliconia Hotel?

Heliconia Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Heliconia Hotel?

The closest train, metro, or bus station to Heliconia Hotel is Komtar Bus Terminal, 410 m away.

What restaurants are nearby Heliconia Hotel?

Restaurants including Yakitori Tatsujin, DeHappy Seafood Restaurant and Restoran Zim Sum are popular in Heliconia Hotel’s neighborhood which is known as Georgetown.

What popular shopping places are close to Heliconia Hotel?

Shopping options in Heliconia Hotel’s Georgetown neighborhood include Prangin Mall, 1st Avenue Mall and Manuel Ukulele.

What are popular attractions near Heliconia Hotel?

Heliconia Hotel’s location in the Georgetown neighborhood makes it close to famous attractions including Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

What popular natural sightseeing spots are close to Heliconia Hotel?

Heliconia Hotel’s nearby natural sights include Depoh Kerajaan Pulau Pinang and Bukit Olivia located in the same Georgetown area.

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See map

Explore the neighborhood

What people love about Heliconia Hotel

  • 7.6

    Very good
    Cleanliness

    "Clean comfortable"

    karen

    |

    June 4, 2022

  • 8

    Very good
    Cleanliness

    "The bedrooms comfortable and clean."

    karen

    |

    June 4, 2022

  • 10

    Exceptional

    "Perfect and would come again"

    Edrel

    |

    May 30, 2022

Property ranking|Compared to 2,313 Penang properties
See all rankings
Room size
190 sqm.
Cheapest price score
Room comfort score
7.9/10
Location score
8.4/10
Bigger than
99
%
of Penang properties
Better than
97
%
of Penang properties
Better than
95
%
of Penang properties
Better than
89
%
of Penang properties
Overall rating:

7.9

Very good
3,213 reviews
Cleanliness
8.3
Facilities
7.0
Location
8.4
Read all reviews >
What travelers say they love:
Small little hotel with a convenient location.
Cyrus from Malaysia
Solo traveler
More about Heliconia Hotel

More about Heliconia Hotel

Heliconia Hotel

You'll love the exceptional convenience during your stay at Heliconia Hotel, located right in the heart of the city center, with an easy access to everything in Penang. The true local flavors and culture of Penang are yours with a stay at Heliconia Hotel, located just 1.5 km from the famous Pinang Peranakan Mansion.
The superior services and facilities offered at Heliconia Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including luggage storage and safety deposit boxes.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Heliconia Hotel. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Heliconia Hotel offer a layout option like a balcony or terrace. Some rooms have cable TV to keep guests entertained.
You can stay fresh and clean with toiletries and towels provided in some of the guest bathrooms.


Around the property

Venture outside the hotel and explore Penang. Your first day during your stay at Heliconia Hotel should include a visit to Chew's Jetty located 1.4 km away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 1.0 km away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 97% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 92% of accommodations in the city.
This accommodation beats more than 95% of competition in the city on room comfort.

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Amenities and facilities
Very good
Facilities

7

Most talked about facilities

Housekeeping

319 mentions

Food & Dining

84 mentions

Internet

65 mentions

Car Park

40 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Room service

Services and conveniences

  • Air conditioning in public area
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]

Available in all rooms

  • A/C
  • Closet
  • Clothes rack
  • Complimentary drinking water
  • Desk
  • Lock box in room
  • Mirror
  • Non-smoking
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Smoke alarm
  • Toiletries
  • Towels
  • Wi-Fi
  • Wi-Fi [complimentary]
Location
18,Lorong Kinta,, Georgetown, Penang, Malaysia, 10400
Excellent
Location

8.4

Airports

  • Penang International Airport (PEN)
    14.5 km 26 min drive
  • Sultan Abdul Halim Airport (AOR)
    87.2 km

Public transportation

  • Komtar Bus Terminal
    410 m
  • Pengkalan Raja Tun Uda Bus Terminal
    1.7 km

Hospital or clinic

  • Pharmacy
    350 m

Shopping

  • Gurney Plaza
    3.1 km

Convenience store

  • 7 Eleven
    90 m

Cash withdrawal

  • ATM
    160 m
What's nearby

Popular landmarks

  • Armenian Street
    1.0 km
  • Cheong Fatt Tze - The Blue Mansion
    1.1 km
  • Khoo Kongsi
    1.1 km
  • Chew's Jetty
    1.5 km
  • Pinang Peranakan Mansion
    1.6 km
  • Penang Fort Cornwallis
    2.0 km
  • Kek Lok Si Temple
    6.2 km
  • Batu Ferringhi Beach
    10.8 km
  • Entopia
    12.8 km
  • Escape Theme Park
    12.9 km

Nearby landmarks

  • St. Paul Anglican's Church
    30 m
  • Church of Our Lady Sorrows
    130 m
  • Manuel Ukulele
    140 m
  • Penang Time Square
    210 m
  • Penang Road
    230 m
  • Sentral Technology College Penang
    230 m
  • George Town
    250 m
  • Masjid Pakistan
    260 m
  • Gama Supermarket & Department store
    260 m
  • My Crystal Museum
    280 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center0.5 km
  • Travel time to airport (minutes)30

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges0
  • Number of floors5
  • Number of restaurants0
  • Number of rooms 45
  • Year property opened2013
  • Most recent renovation2021

Reviews of Heliconia Hotel from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.3
Facilities7.0
Location8.4
Room comfort and quality7.9
Service7.9
Value for money8.1
High score for Penang
Rating
9+ Exceptional (433)
8-9 Excellent (463)
7-8 Very Good (703)
6-7 Good (333)
<6 Below Expectation (279)
Time of the year
Mar - May (472)
Jun - Aug (532)
Sep - Nov (609)
Dec - Feb (598)
All guests (3,213)
All room types
All languages

Show reviews that mention 

Showing 2,211 verified guest comments
12345
9.0
Exceptional
Badruzzaman from Malaysia
Family with young children
Deluxe Queen Room without Window
Stayed 1 night in July 2014

What a pleasant surprise!”

Value, room cleanliness, bed comfort

The hotel was booked at random by my wife and i after suddenly deciding that we'd like to take an ad-hoc family trip. Being random, we wanted to keep the cost low. Found the Heliconia via Agoda at a price we liked and the hotel description fits our requirements. We had a bad experience with value hotel before so we kept our hopes low. And surprise surprise were we shocked (in a good way) with what we got. The hotel was located in a very nice area; no hassle of the typical Penang traffic, though the parking space was quite tight. But not to worry as the friendly security guard will guide you through the parking process. Nice! The check-in (and later check-out) process was a breeze, made easier and pleasant by the friendly staff. The room (presentation, cleanliness, amenities) was superb. And we dare say better that most expensive hotels we've stayed. Can't comment on the food as we ate out (we're in Penang, why settle for hotel food?), so we'll leave to others to comment. In essence, this hotel is a must consider for anyone. Not just budget travelers. Will we stay there again? You bet we will! (if there's room available of course). Thanks to Heliconia for the good experience, and to Agoda for the good value given.

Reviewed August 05, 2014

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9.6
Exceptional
Titta
Couple
Deluxe Queen Room without Window
Stayed 4 nights in November 2019

Perfect and Recomended”

As long as i stayed in here, i was so comfortable with all their service. Their staff are so friendly and helpful., even there is no mineral bottle but they give a water termos and 2 glasses for us to drink. There is water dispenser at Lv 1 and if we are moslems they prepare for a sajadah or mukenah. If we want iron, just tell them and they will give us to used it as long as we there. The cleanliness at the room is also good, there are some hanger in the room, strongbox, and tv cable. Everything just perfect and value for money. And the point is the location of this hotel is so strategic because the hotel near to Komtar, 7-11, happy mart and Grab easier to get in there, also there is no noise at the night. I'm so recommended this hotel for everyone who look up for the budget hotel yet comfortable. I will come again if i holiday in Penang. Thanks heliconia

Reviewed November 17, 2019

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Dear Titta, Thank you for you kind and detail review,.We are pleased that you were able to enjoy your experience at HelicoNia Hotel Penang. We looking forward to welcome you back again. Warm regards, HelicoNia Hotel Penang

Responded November 23, 2019
Heliconia Hotel
10.0
Exceptional
Thanalekshmi from Australia
Couple
Deluxe Queen with window
Stayed 3 nights in April 2015

Cozy Stay”

Location, cleanliness and close to public transport.

This is my second stay at Heliconia and it serves the purpose of a clean and safe place to stay since I would be out during the day. The location is great with very good little eateries around. Over my 3 nights stay there, I felt safe as the floors to hotel rooms can only be accessed using a security card and there is a security guard 24/7 on guard on the ground floor. The rooms are cleaned everyday and the reception is warm and friendly. The beds are comfortable and the air-conditioning works efficiently. The bathroom does get wet with water from the shower splashing on to the floor near the toilet due to its design of space saving but it dries up quickly. There is no refrigerator in the room but right across the main road there is a convenience store for supplies. It was a good stay and I will stay there again if ever I am in Penang.

Reviewed January 11, 2016

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9.0
Exceptional
Han from Indonesia
Family with young children
Deluxe Queen with window
Stayed 6 nights in March 2014

Value for money”

Worth, value for money, good location

Heliconia hotel just located in a heart of the city. Just opposite the famous Sunway eating place, alot of Penang;s famous food just arround the hotel. Komtar, Perangin mall all in walking distance. The hotel itself very clean, very new, nice staff. Overal its a very good budget hotel and will be back when we visit Penang again.

Reviewed July 10, 2014

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8.7
Excellent
Rupom from Bangladesh
Couple
Deluxe Queen with window
Stayed 1 night in October 2015

Perfect location and Great service”

Small hotel but very neat and clean, nice location to get bus and texi easily, macalister lane is nearby so food is easy to find.

Well, we went penang to celebrate our first anniversary. It was the first night at Georgetown before we moved to batu ferringhi. I requested to decorate the room with flowers, they did it amazingly. I want to thank them again, specially to Mrs. Susan. Heliconia is small hotel but its service is awesome. Its a total value of money. A lots of food court and restaurants are nearby. Its just near the komtar tower and bus stoppage. I wish i will go there again.

Reviewed November 03, 2015

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8.3
Excellent
Wolfgang from Germany
Business traveler
Deluxe Queen with window
Stayed 1 night in September 2013

satisfying stay yet again”

brand-new, very clean, helpful staff

after a few days I had a transit-stay in Penang again and after my satisfying first stay, I had no reason not to return to the Heliconia again. I had booked a room with window again, unfortunately this time the room was not as great, as the window was right next to the hallway and a room a few meters opposite, so everyone could have a peek inside while you are in there and maybe doing silly or notty things. not good. you would have to close the curtain at all times to protect your privacy, but then the extra-money spent for the room WITH window doesnt make much sense. still, the room itself was good and, most of all - clean. when I checked in early ftare 2pm, the floor was still wet, which means. I have to emphasize this as it is not common for budget properties in Malaysia, they actually do wipe the floor properly on a daily basis. hope they will keep it that way ! if in Penang again and on a Budget, I will return to the "HelicoNia" (which, staff told me that, is some sort of an Orchid - didn't know that, probably females have a better knowledge regarding such things ^^ ). May this Orchid flourish for a long time......

Reviewed September 11, 2013

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10.0
Exceptional
lisa from Indonesia
Solo traveler
Deluxe Queen Room without Window
Stayed 3 nights in October 2015

Great Hotel”

Location, staff, room

Me and my mom really enjoyed staying in heliconia, starting with nice staff, nice location because of the hawker food stalls is located in front of the main road of hotel, it's just the wifi signal not stabil and the bathroom shower has no door so the water reached until the wastafel.. But that's still oke because the room is big enough.. I REALLY RECOMMENDED THIS HOTEL!! i'll rent this hotel again for sure if i back to penang

Reviewed October 29, 2015

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8.7
Excellent
Mei from Singapore
Family with teens
Deluxe Queen with window
Stayed 4 nights in October 2014

THUMBS UP BUGET HOTEL”

Near to eateries, Good staff and Clean room

I'll like to Thank 3 staff at Heliconia Hotel. The first welcome smile came frm security uncle when we reach Heliconia Hotel. We were served by a very friendly staff name Shafiz upon checking in, he's very patient and polite. Another staff name Eric also need to be complimented coz he never fail to greet us and also introducing places where we can get good food. WELL DONE n Thank U,SHAFIZ, Older Uncle security and Eric!!!! Nice and pleasant Hotel to stay in although room's abit small and aircon's not cold at night but cold in the day with the same temp. HAHAHA!! Will definately stay at Heliconia again

Reviewed November 01, 2014

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10.0
Exceptional
Mark from New Zealand
Couple
Deluxe Queen with window
Stayed 4 nights in February 2016

Impressed Again”

Cleanliness, staff, value for money

This is the fourth or fifth time we have stayed at Heliconia since it opened 3 or so years ago. It looks as good as it did on our first visit just after it opened. It has to be one of the best maintained and cleaned budget hotels in Malaysia. The staff are well trained, polite and friendly. We can't fault the place - especially for the price. Sure the rooms are small - but they are designed very well so they work well - there is plenty of storage space, drawers, bench space. The bed is very comfy. The bathroom is compact but again the good design makes it work. The only problem we had this visit was the hotel wifi - very patchy - but apparently this is being worked on. So if you want good value, efficient friendly service, a good location, clean clean spaces - this is a place you should consider.

Reviewed February 25, 2016

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9.3
Exceptional
Meity from Indonesia
Couple
Deluxe Queen with window
Stayed 2 nights in February 2015

Perfect location for food hunter”

Clean room, fast check-in/out process, nice neighborhood

The staff performance was good despite we arrive at this hotel at very late. Check in and check out process were very fast, we got our room in just a minute. The room is a budget hotel hotel typical but very clean and well maintenance. Shower has a good warm water pressure to recover our tired body after exploring Georgetown. One of the best thing about this hotel is its location, just opposite New Lane Hawker Food Center and about 500 meters from KOMTAR Bus Terminal where you can find any bus to explore Penang. I will definitely stay at this hotel again whenever I go to Penang.

Reviewed February 20, 2015

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9.2
Exceptional
SURIANY from Indonesia
Family with young children
Deluxe Twin with Window
Stayed 1 night in November 2019

NICE STAY”

Heliconia have a best price in Penang. Room is clean, aircon oke, but the hotel not provide water in room but gave a jug to take a water in dispenser which is located in 1st floor. Receptionist very nice, good to communicated. Have a great stay here. Thanks.

Reviewed November 13, 2019

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Dear Suriany, Thank you for kind review .We are pleased that you were able to enjoy your experience at HelicoNia Hotel Penang. We looking forward to welcome you back again. Warm regards, HelicoNia Hotel Penang

Responded November 15, 2019
Heliconia Hotel
9.3
Exceptional
CHOY from Singapore
Couple
Deluxe Twin No Window
Stayed 3 nights in September 2013

Good location & excellent value”

Location, new and friendly staff

Heliconia was opened in Jul 2013 so newly furnished. Room size is reasonably big for a budget price. Bed was firm n comfortable. Cable channels, in room safe, kettle, liquid bath gel , shampoo n 1 set of toothbrush are given. No supply of coffee or tea n no in-room hair dryer. Aircon was cold but bath water very hot. Water pressure was poor when turned to cooler temp (but still hot). No shower curtain so toilet area gets wet after a shower. All the staff (reception, security n cleaners) were friendly n courteous. Hotel is 5 mins walk from Komtar where you can catch a public bus to the airport. Excellent value for money.

Reviewed September 22, 2013

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8.3
Excellent
Lee from Malaysia
Couple
Deluxe Queen with window
Stayed 1 night in October 2014

Hotel yang sangat baik.”

Bersih, Selesa, Lokasi yang baik.

- Satisfied with the overall service and hospitality provided. - Good location, great hotel ambience, excellent cleanliness ( reception area & room ) - Friendly security staffs ( smile from the heart ), willing to assist while parking car and provide useful information regarding places of famous local restaurant. - Receptionist should be more friendly by putting on smiley face and welcoming the arrival of hotel guests. - Good job and thank you Heliconia Hotel, Penang for the great stay.

Reviewed October 13, 2014

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8.7
Excellent
carolyn from United States
Solo traveler
Deluxe Queen with window
Stayed 3 nights in September 2014

Convenient and Clean”

Cleanliness, location, convenience

I enjoyed my stay at the Heliconia. It was located close to the Komtar so it was easy to get to the free bus. It was also close to the lively hawker food stalls. I had a deluxe queen size room and it was good enough for one person, it would be tight for two people. The bathroom was small and there is no real shower door so the floor does get wet, but they provide an extra towel for the floor so it wasn't that big of a deal. If I traveled solo again to Penang I would definitely stay there again.

Reviewed September 25, 2014

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10.0
Exceptional
yusrina from Malaysia
Solo traveler
Deluxe Queen Room without Window
Stayed 1 night in August 2020

My 4th stay in Heliconia”

I am a frequent traveler to penang & this is my forth times staying in Heliconia. Polite staff, Very clean & comfy room (although the room size quite small), lift provided, toiletries, easy access to everywhere. Congratulations to the whole team. I Will come back for sure. To be improved: 1) towel quite aging 2) the water dispenser should be placed on every floor instead of just lobby area.

Reviewed August 30, 2020

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Hi Yusrina, how are you ? Thank you very much for the generous rating. We will bring up your suggestions to our coming management meeting. Untill we meet again, take care & best of luck to you. Fm; Manager on Duty

Responded September 09, 2020
Heliconia Hotel
9.6
Exceptional
Mark from New Zealand
Couple
Deluxe Queen with window
Stayed 3 nights in February 2017

Still the best value in Penang”

We have stayed at the Heliconia several times since it opened three maybe four years ago. It looks as good now as it did the first time. It is very clean and well maintained and the staff are friendly and responsive. In fact the overall service has improved over time. Sure the rooms are not large but then nor are the room rates. Will stay again next visit to Penang.

Reviewed February 09, 2017

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8.7
Excellent
Harta from Indonesia
Couple
Deluxe Twin No Window
Stayed 1 night in July 2015

Great room”

Spacious room, Value for Money, Good Location

My family go to Penang quite often and they always stay at Hotel Sentral which is just next to Heliconia. I wondered why they never try this hotel. My recent stay has been a great one. I love the room, the lights and its cleanliness comparing to Hotel Sentral. I have recommended to my family that they should stay over here on their next trip.

Reviewed July 22, 2015

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7.6
Very good
JANET from Singapore
Couple
Deluxe Queen Room without Window
Stayed 2 nights in May 2018

Quite new hotel, feels good!”

The hotel located 5 Min walk to Prangi mall/1st Avenue/Komtar. It’s located right next to Sentral Hotel which you may feel that Heliconia is very tiny, in fact, my first impression on Heliconia was “new and clean”, the design of the room is perfect, right size for a twin room, the aircon is powerful and We had a comfort stay. You are required to scan the card to the lift to access to level 3/rooms level which added the security to the stay. Kettle with two cups and safe box provided in the room, only one toothbrush set is provided daily for a twin room. There’s eating street right outside of the hotel with all kinds of local food, a dim sum restaurant opposite the food street which serve nice dim sum, very crowded on weekends, the dim sum is self service and they will count the plates for the bill. Will be back yo Heliconia next time when we visit penang again!

Reviewed May 15, 2018

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9.2
Exceptional
Lia from Indonesia
Family with teens
Deluxe Queen with window
Stayed 3 nights in June 2016

Heliconia is the best”

I have stayed in Heliconia two times. It has strategic location. It is near Komtar bus station. It is easy to find delicious food. You can find dimsum for breakfast, kwetiaw penang for lunch, and a lot of food stalls for dinner just around the corner of the main road. The shopping malls are just in 10 minutes walk....

Reviewed June 27, 2016

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9.0
Exceptional
Janice from Malaysia
Couple
Deluxe Queen Room without Window
Stayed 1 night in November 2015

Definately Worth to Stay”

Location, Value, Clean

Stay here for 3 nights. Overall is over my expectation for a promotion rate hotel below RM100. Clean and modern design. Just 10 mins walk to Macalister road Greenlane Hawker center that located in front of Sunway Hotel which I used to stay. But Heliconia is new and very clean. Only the hotel wifi is extremely slow even we ask the staff to reset it. One more thing we do not understand is the bathroom's shower screen design that wrongly fix on the opposite side of the shower head, instead of at the shower head side to block the water during showering. This caused the whole bathroom wet when shower. Have complaint to the front desk and hope they will look into it.

Reviewed November 20, 2015

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