7.8
Very good
7.8% this month
/10
(3113 reviews)See what guests said
Housekeeping236
Car Park19
Shops12
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
The Camera Museum990 m
Khoo Kongsi1.07 km
Penang Peranakan Mansion1.63 km
Gurney Drive2.11 km
Penang Hill4.82 km
Kek Lok Si Temple6.31 km
Penang Bridge7.28 km
Penang National Park12.27 km
Escape Adventureplay Theme Park12.96 km
Pantai Merdeka19.76 km
Nearby landmarks
St. Paul Anglican's Church60 m
Manuel Ukulele80 m
Sentral Technology College Penang180 m
Penang KOMTAR210 m
Church of Our Lady Sorrows210 m
Penang Time Square210 m
Penang Road250 m
Masjid Pakistan270 m
Komtar Complex300 m
Forestry Department310 m
Heliconia Hotel
Deluxe Queen No Window - Bed Heliconia Hotel
Lobby Heliconia Hotel
Interior view Heliconia Hotel
See all 35 photos
Removed from saved list
2-star Hotel
Free Wi-Fi
2018

Heliconia Hotel

18,Lorong Kinta,, Georgetown, Penang, Malaysia, 10400 - See map
Property highlightsRead all 3,113 reviews
Exceptional reputation
Recommended by 94% of guests
Excellent cleanliness
8.3 rating for cleanliness
Very good comfort
7.9 room quality and comfort
Very good service
7.9 rating for service

Living in a windowless room, a clean room, the staff are also friendly, for mineral water you can refill at the lobby, other just ask front desk staff

teuku | March 8, 2020

Good powerful hot shower, very comfortable bed and air-conditioning just nice (temp can't be adjusted though).

Chin C. | March 5, 2020

The hotel has always been our choice to spend our nights in since it was first built and renovated.

Wai H. | December 22, 2019

Good location Clean room and comfortable near Komtar, convenience store and Timsum restaurant.

natthaporn | December 12, 2018

This is my second time stayed this hotel, it always is my first choice to stay in Penang.

THONG | August 23, 2018

It is close to everything and has numerous hawker stalls just down the street.

Wai H. | December 22, 2019

  • 460 meters to public transportation

  • Located in heart of Penang

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersPopular destination! Properties in Penang are being booked every minute!
Value for money8.1
Location rating8.4
Nearest airportPenang International Airport (PEN)
Distance to airport15.4 km

Rooms available at Heliconia Hotel

7.9
Very good
Room comfort & quality
Studio Room
Studio Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 single bed and 1 queen be...
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Superior Familyroom
Superior Familyroom
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 queen beds
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Deluxe Queen with window
Deluxe Queen with window
...
  • Room size: 10 m²/108 ft²
  • City view
  • 1 double bed
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Deluxe Queen No Window
Deluxe Queen No Window
...
  • Room size: 10 m²/108 ft²
  • No Windows view
  • 1 queen bed
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Deluxe Twin with Window
Deluxe Twin with Window
...
  • Room size: 10 m²/108 ft²
  • City view
  • 2 single beds
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Family Room
Family Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 double beds
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Deluxe Twin No Window
Deluxe Twin No Window
...
  • Room size: 10 m²/108 ft²
  • No Windows view
  • 2 single beds
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 2 single beds
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Deluxe Queen Room
Deluxe Queen Room
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 1 queen bed
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Deluxe Room
Deluxe Room
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Heliconia Hotel?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Heliconia Hotel?

For those who wish to drive their own cars, Heliconia Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Car parking is free for guests. Self-parking is conveniently available at the property.

What is the smoking policy at Heliconia Hotel?

Heliconia Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Heliconia Hotel

  • 8.8
    Excellent
    Location

    "totally worth the price for location and facilities."

    AMANDA

    |

    August 20, 2018

  • 6.8
    Good
    Staff 

    "Good location, hi-speed wifi and staff is friendly."

    Preeyaporn

    |

    February 26, 2019

  • 8.4
    Excellent

    "We are happy and comfortable staying here."

    Keng H.

    |

    December 12, 2019

Property ranking|Compared to 2,627 Penang properties
See all rankings
Room comfort score
7.9/10
Review score - United States
8.1/10
Cheapest price score
Location score
8.4/10
Better than
95
%
of Penang properties
Better than
95
%
of Penang properties
Better than
94
%
of Penang properties
Better than
92
%
of Penang properties
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Overall rating:
7.8
Very good
3,113 reviews
Cleanliness
8.3
Facilities
7.0
Location
8.4
Read all reviews >
What travelers say they love:
Nice place to stay.near to gama.perangin and 1st avenue.
malisa from Indonesia
Solo traveler
More about Heliconia Hotel

More about Heliconia Hotel

Well-placed in the restaurants, sightseeing, culture area of Penang city, Heliconia Hotel provides a most conducive spot for you to take a break from your busy days. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to St. Paul Anglican's Church, Manuel Ukulele, Church of Our Lady Sorrows.

Take advantage of a wealth of unrivaled services and amenities at this Penang hotel. A selection of top-class facilities such as free Wi-Fi in all rooms, Wi-Fi in public areas, car park, elevator can be enjoyed at the hotel.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Penang, make Heliconia Hotel your home away from home.

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Most talked about facilities

Housekeeping
319 mentions
Food & Dining
84 mentions
Internet
65 mentions
Car Park
40 mentions

What they offer

8.8
Excellent

"I have stayed numerous times at this hotel."

GAVIN

|

February 28, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Heliconia Hotel from real guests

Overall rating
7.8
Very good
From 3113 reviews
Provided by verified guests of
Agoda Reviews (2957)Booking.com Reviews (156)
Rating via Agoda7.8
/
10
Cleanliness8.3
Facilities7.0
Location8.4
Room comfort and quality7.9
Service7.9
Value for money8.1
High score for Penang
Rating
9+ Exceptional (388)
8-9 Excellent (450)
7-8 Very Good (688)
6-7 Good (324)
<6 Below Expectation (259)
Time of the year
Mar - May (437)
Jun - Aug (510)
Sep - Nov (601)
Dec - Feb (561)
Don't miss out!Popular destination! Properties in Penang are being booked every minute!
All guests (2957)
All room types
All languages

Show reviews that mention 

Showing 2109 verified guest comments
12345
9.0
Exceptional
Badruzzaman from Malaysia
Family with young children
Deluxe Queen No Window
Stayed 1 night in July 2014

What a pleasant surprise!”

Value, room cleanliness, bed comfort

The hotel was booked at random by my wife and i after suddenly deciding that we'd like to take an ad-hoc family trip. Being random, we wanted to keep the cost low. Found the Heliconia via Agoda at a price we liked and the hotel description fits our requirements. We had a bad experience with value hotel before so we kept our hopes low. And surprise surprise were we shocked (in a good way) with what we got. The hotel was located in a very nice area; no hassle of the typical Penang traffic, though the parking space was quite tight. But not to worry as the friendly security guard will guide you through the parking process. Nice! The check-in (and later check-out) process was a breeze, made easier and pleasant by the friendly staff. The room (presentation, cleanliness, amenities) was superb. And we dare say better that most expensive hotels we've stayed. Can't comment on the food as we ate out (we're in Penang, why settle for hotel food?), so we'll leave to others to comment. In essence, this hotel is a must consider for anyone. Not just budget travelers. Will we stay there again? You bet we will! (if there's room available of course). Thanks to Heliconia for the good experience, and to Agoda for the good value given.

Reviewed August 05, 2014
9.0
Exceptional
Han from Indonesia
Family with young children
Deluxe Queen with window
Stayed 6 nights in March 2014

Value for money”

Worth, value for money, good location

Heliconia hotel just located in a heart of the city. Just opposite the famous Sunway eating place, alot of Penang;s famous food just arround the hotel. Komtar, Perangin mall all in walking distance. The hotel itself very clean, very new, nice staff. Overal its a very good budget hotel and will be back when we visit Penang again.

Reviewed July 10, 2014
10.0
Exceptional
Thanalekshmi from Australia
Couple
Deluxe Queen with window
Stayed 3 nights in April 2015

Cozy Stay”

Location, cleanliness and close to public transport.

This is my second stay at Heliconia and it serves the purpose of a clean and safe place to stay since I would be out during the day. The location is great with very good little eateries around. Over my 3 nights stay there, I felt safe as the floors to hotel rooms can only be accessed using a security card and there is a security guard 24/7 on guard on the ground floor. The rooms are cleaned everyday and the reception is warm and friendly. The beds are comfortable and the air-conditioning works efficiently. The bathroom does get wet with water from the shower splashing on to the floor near the toilet due to its design of space saving but it dries up quickly. There is no refrigerator in the room but right across the main road there is a convenience store for supplies. It was a good stay and I will stay there again if ever I am in Penang.

Reviewed January 11, 2016
8.7
Excellent
Rupom from Bangladesh
Couple
Deluxe Queen with window
Stayed 1 night in October 2015

Perfect location and Great service”

Small hotel but very neat and clean, nice location to get bus and texi easily, macalister lane is nearby so food is easy to find.

Well, we went penang to celebrate our first anniversary. It was the first night at Georgetown before we moved to batu ferringhi. I requested to decorate the room with flowers, they did it amazingly. I want to thank them again, specially to Mrs. Susan. Heliconia is small hotel but its service is awesome. Its a total value of money. A lots of food court and restaurants are nearby. Its just near the komtar tower and bus stoppage. I wish i will go there again.

Reviewed November 03, 2015
8.3
Excellent
Wolfgang from Germany
Business traveler
Deluxe Queen with window
Stayed 1 night in September 2013

satisfying stay yet again”

brand-new, very clean, helpful staff

after a few days I had a transit-stay in Penang again and after my satisfying first stay, I had no reason not to return to the Heliconia again. I had booked a room with window again, unfortunately this time the room was not as great, as the window was right next to the hallway and a room a few meters opposite, so everyone could have a peek inside while you are in there and maybe doing silly or notty things. not good. you would have to close the curtain at all times to protect your privacy, but then the extra-money spent for the room WITH window doesnt make much sense. still, the room itself was good and, most of all - clean. when I checked in early ftare 2pm, the floor was still wet, which means. I have to emphasize this as it is not common for budget properties in Malaysia, they actually do wipe the floor properly on a daily basis. hope they will keep it that way ! if in Penang again and on a Budget, I will return to the "HelicoNia" (which, staff told me that, is some sort of an Orchid - didn't know that, probably females have a better knowledge regarding such things ^^ ). May this Orchid flourish for a long time......

Reviewed September 11, 2013
8.7
Excellent
Mei from Singapore
Family with teens
Deluxe Queen with window
Stayed 4 nights in October 2014

THUMBS UP BUGET HOTEL”

Near to eateries, Good staff and Clean room

I'll like to Thank 3 staff at Heliconia Hotel. The first welcome smile came frm security uncle when we reach Heliconia Hotel. We were served by a very friendly staff name Shafiz upon checking in, he's very patient and polite. Another staff name Eric also need to be complimented coz he never fail to greet us and also introducing places where we can get good food. WELL DONE n Thank U,SHAFIZ, Older Uncle security and Eric!!!! Nice and pleasant Hotel to stay in although room's abit small and aircon's not cold at night but cold in the day with the same temp. HAHAHA!! Will definately stay at Heliconia again

Reviewed November 01, 2014
10.0
Exceptional
lisa from Indonesia
Solo traveler
Deluxe Queen No Window
Stayed 3 nights in October 2015

Great Hotel”

Location, staff, room

Me and my mom really enjoyed staying in heliconia, starting with nice staff, nice location because of the hawker food stalls is located in front of the main road of hotel, it's just the wifi signal not stabil and the bathroom shower has no door so the water reached until the wastafel.. But that's still oke because the room is big enough.. I REALLY RECOMMENDED THIS HOTEL!! i'll rent this hotel again for sure if i back to penang

Reviewed October 29, 2015
10.0
Exceptional
Mark from New Zealand
Couple
Deluxe Queen with window
Stayed 4 nights in February 2016

Impressed Again”

Cleanliness, staff, value for money

This is the fourth or fifth time we have stayed at Heliconia since it opened 3 or so years ago. It looks as good as it did on our first visit just after it opened. It has to be one of the best maintained and cleaned budget hotels in Malaysia. The staff are well trained, polite and friendly. We can't fault the place - especially for the price. Sure the rooms are small - but they are designed very well so they work well - there is plenty of storage space, drawers, bench space. The bed is very comfy. The bathroom is compact but again the good design makes it work. The only problem we had this visit was the hotel wifi - very patchy - but apparently this is being worked on. So if you want good value, efficient friendly service, a good location, clean clean spaces - this is a place you should consider.

Reviewed February 25, 2016
9.2
Exceptional
SURIANY from Indonesia
Family with young children
Deluxe Twin with Window
Stayed 1 night in November 2019

NICE STAY”

Heliconia have a best price in Penang. Room is clean, aircon oke, but the hotel not provide water in room but gave a jug to take a water in dispenser which is located in 1st floor. Receptionist very nice, good to communicated. Have a great stay here. Thanks.

Reviewed November 13, 2019

Dear Suriany, Thank you for kind review .We are pleased that you were able to enjoy your experience at HelicoNia Hotel Penang. We looking forward to welcome you back again. Warm regards, HelicoNia Hotel Penang

Responded November 15, 2019
Heliconia Hotel
9.3
Exceptional
Meity from Indonesia
Couple
Deluxe Queen with window
Stayed 2 nights in February 2015

Perfect location for food hunter”

Clean room, fast check-in/out process, nice neighborhood

The staff performance was good despite we arrive at this hotel at very late. Check in and check out process were very fast, we got our room in just a minute. The room is a budget hotel hotel typical but very clean and well maintenance. Shower has a good warm water pressure to recover our tired body after exploring Georgetown. One of the best thing about this hotel is its location, just opposite New Lane Hawker Food Center and about 500 meters from KOMTAR Bus Terminal where you can find any bus to explore Penang. I will definitely stay at this hotel again whenever I go to Penang.

Reviewed February 20, 2015
8.3
Excellent
Lee from Malaysia
Couple
Deluxe Queen with window
Stayed 1 night in October 2014

Hotel yang sangat baik.”

Bersih, Selesa, Lokasi yang baik.

- Satisfied with the overall service and hospitality provided. - Good location, great hotel ambience, excellent cleanliness ( reception area & room ) - Friendly security staffs ( smile from the heart ), willing to assist while parking car and provide useful information regarding places of famous local restaurant. - Receptionist should be more friendly by putting on smiley face and welcoming the arrival of hotel guests. - Good job and thank you Heliconia Hotel, Penang for the great stay.

Reviewed October 13, 2014
9.3
Exceptional
CHOY from Singapore
Couple
Deluxe Twin No Window
Stayed 3 nights in September 2013

Good location & excellent value”

Location, new and friendly staff

Heliconia was opened in Jul 2013 so newly furnished. Room size is reasonably big for a budget price. Bed was firm n comfortable. Cable channels, in room safe, kettle, liquid bath gel , shampoo n 1 set of toothbrush are given. No supply of coffee or tea n no in-room hair dryer. Aircon was cold but bath water very hot. Water pressure was poor when turned to cooler temp (but still hot). No shower curtain so toilet area gets wet after a shower. All the staff (reception, security n cleaners) were friendly n courteous. Hotel is 5 mins walk from Komtar where you can catch a public bus to the airport. Excellent value for money.

Reviewed September 22, 2013
8.7
Excellent
carolyn from United States
Solo traveler
Deluxe Queen with window
Stayed 3 nights in September 2014

Convenient and Clean”

Cleanliness, location, convenience

I enjoyed my stay at the Heliconia. It was located close to the Komtar so it was easy to get to the free bus. It was also close to the lively hawker food stalls. I had a deluxe queen size room and it was good enough for one person, it would be tight for two people. The bathroom was small and there is no real shower door so the floor does get wet, but they provide an extra towel for the floor so it wasn't that big of a deal. If I traveled solo again to Penang I would definitely stay there again.

Reviewed September 25, 2014
9.6
Exceptional
Mark from New Zealand
Couple
Deluxe Queen with window
Stayed 3 nights in February 2017

Still the best value in Penang”

We have stayed at the Heliconia several times since it opened three maybe four years ago. It looks as good now as it did the first time. It is very clean and well maintained and the staff are friendly and responsive. In fact the overall service has improved over time. Sure the rooms are not large but then nor are the room rates. Will stay again next visit to Penang.

Reviewed February 09, 2017
9.0
Exceptional
Janice from Malaysia
Couple
Deluxe Queen No Window
Stayed 1 night in November 2015

Definately Worth to Stay”

Location, Value, Clean

Stay here for 3 nights. Overall is over my expectation for a promotion rate hotel below RM100. Clean and modern design. Just 10 mins walk to Macalister road Greenlane Hawker center that located in front of Sunway Hotel which I used to stay. But Heliconia is new and very clean. Only the hotel wifi is extremely slow even we ask the staff to reset it. One more thing we do not understand is the bathroom's shower screen design that wrongly fix on the opposite side of the shower head, instead of at the shower head side to block the water during showering. This caused the whole bathroom wet when shower. Have complaint to the front desk and hope they will look into it.

Reviewed November 20, 2015
8.7
Excellent
Harta from Indonesia
Couple
Deluxe Twin No Window
Stayed 1 night in July 2015

Great room”

Spacious room, Value for Money, Good Location

My family go to Penang quite often and they always stay at Hotel Sentral which is just next to Heliconia. I wondered why they never try this hotel. My recent stay has been a great one. I love the room, the lights and its cleanliness comparing to Hotel Sentral. I have recommended to my family that they should stay over here on their next trip.

Reviewed July 22, 2015
7.6
Very good
JANET from Singapore
Couple
Deluxe Queen No Window
Stayed 2 nights in May 2018

Quite new hotel, feels good!”

The hotel located 5 Min walk to Prangi mall/1st Avenue/Komtar. It’s located right next to Sentral Hotel which you may feel that Heliconia is very tiny, in fact, my first impression on Heliconia was “new and clean”, the design of the room is perfect, right size for a twin room, the aircon is powerful and We had a comfort stay. You are required to scan the card to the lift to access to level 3/rooms level which added the security to the stay. Kettle with two cups and safe box provided in the room, only one toothbrush set is provided daily for a twin room. There’s eating street right outside of the hotel with all kinds of local food, a dim sum restaurant opposite the food street which serve nice dim sum, very crowded on weekends, the dim sum is self service and they will count the plates for the bill. Will be back yo Heliconia next time when we visit penang again!

Reviewed May 15, 2018
9.2
Exceptional
Lia from Indonesia
Family with teens
Deluxe Queen with window
Stayed 3 nights in June 2016

Heliconia is the best”

I have stayed in Heliconia two times. It has strategic location. It is near Komtar bus station. It is easy to find delicious food. You can find dimsum for breakfast, kwetiaw penang for lunch, and a lot of food stalls for dinner just around the corner of the main road. The shopping malls are just in 10 minutes walk....

Reviewed June 27, 2016
9.3
Exceptional
Pethayi from Singapore
Family with young children
Deluxe Queen with window
Stayed 6 nights in August 2015

One week of peacful stay and sleep. ”

The location was very good as it was very near to the street food stalls and few mins walk to Komtar and Penang Time Square. The hotel was very clean and the staffs mantain it very well.

Overall, it was more than a 1 star hotel. It was safe and sound. I would recommend my family and friends to stay at Heliconia Hotel if they were to travel to Penang.

Reviewed August 13, 2015
8.4
Excellent
Victor from Malaysia
Business traveler
Deluxe Queen No Window
Stayed 1 night in June 2016

Value for Money and Perfect Location”

I was there for 5 days working trip, working around George Town area. The hotel is clean and location is perfect. Nearby the hotel a lot of good places to hunt for local penang food. One thing to improve is the sound proofing, we can listen to the loud talking of certain people at the hallway. On top of that, there are endless of ants in our room. Having said that, I will conclude that Heliconia in general deserve the 7.7 rating.

Reviewed June 13, 2016
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  • Excellent location
  • The Camera Museum
  • Komtar Bus Terminal is within 0.42 km