What a pleasant surprise!”

The hotel was booked at random by my wife and i after suddenly deciding that we'd like to take an ad-hoc family trip. Being random, we wanted to keep the cost low. Found the Heliconia via Agoda at a price we liked and the hotel description fits our requirements. We had a bad experience with value hotel before so we kept our hopes low. And surprise surprise were we shocked (in a good way) with what we got. The hotel was located in a very nice area; no hassle of the typical Penang traffic, though the parking space was quite tight. But not to worry as the friendly security guard will guide you through the parking process. Nice! The check-in (and later check-out) process was a breeze, made easier and pleasant by the friendly staff. The room (presentation, cleanliness, amenities) was superb. And we dare say better that most expensive hotels we've stayed. Can't comment on the food as we ate out (we're in Penang, why settle for hotel food?), so we'll leave to others to comment. In essence, this hotel is a must consider for anyone. Not just budget travelers. Will we stay there again? You bet we will! (if there's room available of course). Thanks to Heliconia for the good experience, and to Agoda for the good value given.

Value for money”

Heliconia hotel just located in a heart of the city. Just opposite the famous Sunway eating place, alot of Penang;s famous food just arround the hotel. Komtar, Perangin mall all in walking distance. The hotel itself very clean, very new, nice staff. Overal its a very good budget hotel and will be back when we visit Penang again.

Cozy Stay”

This is my second stay at Heliconia and it serves the purpose of a clean and safe place to stay since I would be out during the day. The location is great with very good little eateries around. Over my 3 nights stay there, I felt safe as the floors to hotel rooms can only be accessed using a security card and there is a security guard 24/7 on guard on the ground floor. The rooms are cleaned everyday and the reception is warm and friendly. The beds are comfortable and the air-conditioning works efficiently. The bathroom does get wet with water from the shower splashing on to the floor near the toilet due to its design of space saving but it dries up quickly. There is no refrigerator in the room but right across the main road there is a convenience store for supplies. It was a good stay and I will stay there again if ever I am in Penang.

Perfect location and Great service”

Well, we went penang to celebrate our first anniversary. It was the first night at Georgetown before we moved to batu ferringhi. I requested to decorate the room with flowers, they did it amazingly. I want to thank them again, specially to Mrs. Susan. Heliconia is small hotel but its service is awesome. Its a total value of money. A lots of food court and restaurants are nearby. Its just near the komtar tower and bus stoppage. I wish i will go there again.

satisfying stay yet again”

after a few days I had a transit-stay in Penang again and after my satisfying first stay, I had no reason not to return to the Heliconia again. I had booked a room with window again, unfortunately this time the room was not as great, as the window was right next to the hallway and a room a few meters opposite, so everyone could have a peek inside while you are in there and maybe doing silly or notty things. not good. you would have to close the curtain at all times to protect your privacy, but then the extra-money spent for the room WITH window doesnt make much sense. still, the room itself was good and, most of all - clean. when I checked in early ftare 2pm, the floor was still wet, which means. I have to emphasize this as it is not common for budget properties in Malaysia, they actually do wipe the floor properly on a daily basis. hope they will keep it that way ! if in Penang again and on a Budget, I will return to the "HelicoNia" (which, staff told me that, is some sort of an Orchid - didn't know that, probably females have a better knowledge regarding such things ^^ ). May this Orchid flourish for a long time......

THUMBS UP BUGET HOTEL”

I'll like to Thank 3 staff at Heliconia Hotel. The first welcome smile came frm security uncle when we reach Heliconia Hotel. We were served by a very friendly staff name Shafiz upon checking in, he's very patient and polite. Another staff name Eric also need to be complimented coz he never fail to greet us and also introducing places where we can get good food. WELL DONE n Thank U,SHAFIZ, Older Uncle security and Eric!!!! Nice and pleasant Hotel to stay in although room's abit small and aircon's not cold at night but cold in the day with the same temp. HAHAHA!! Will definately stay at Heliconia again

Great Hotel”

Me and my mom really enjoyed staying in heliconia, starting with nice staff, nice location because of the hawker food stalls is located in front of the main road of hotel, it's just the wifi signal not stabil and the bathroom shower has no door so the water reached until the wastafel.. But that's still oke because the room is big enough.. I REALLY RECOMMENDED THIS HOTEL!! i'll rent this hotel again for sure if i back to penang

Impressed Again”

This is the fourth or fifth time we have stayed at Heliconia since it opened 3 or so years ago. It looks as good as it did on our first visit just after it opened. It has to be one of the best maintained and cleaned budget hotels in Malaysia. The staff are well trained, polite and friendly. We can't fault the place - especially for the price. Sure the rooms are small - but they are designed very well so they work well - there is plenty of storage space, drawers, bench space. The bed is very comfy. The bathroom is compact but again the good design makes it work. The only problem we had this visit was the hotel wifi - very patchy - but apparently this is being worked on. So if you want good value, efficient friendly service, a good location, clean clean spaces - this is a place you should consider.

NICE STAY”

Heliconia have a best price in Penang. Room is clean, aircon oke, but the hotel not provide water in room but gave a jug to take a water in dispenser which is located in 1st floor. Receptionist very nice, good to communicated. Have a great stay here. Thanks.

Perfect location for food hunter”

The staff performance was good despite we arrive at this hotel at very late. Check in and check out process were very fast, we got our room in just a minute. The room is a budget hotel hotel typical but very clean and well maintenance. Shower has a good warm water pressure to recover our tired body after exploring Georgetown. One of the best thing about this hotel is its location, just opposite New Lane Hawker Food Center and about 500 meters from KOMTAR Bus Terminal where you can find any bus to explore Penang. I will definitely stay at this hotel again whenever I go to Penang.

Hotel yang sangat baik.”

- Satisfied with the overall service and hospitality provided. - Good location, great hotel ambience, excellent cleanliness ( reception area & room ) - Friendly security staffs ( smile from the heart ), willing to assist while parking car and provide useful information regarding places of famous local restaurant. - Receptionist should be more friendly by putting on smiley face and welcoming the arrival of hotel guests. - Good job and thank you Heliconia Hotel, Penang for the great stay.

Good location & excellent value”

Heliconia was opened in Jul 2013 so newly furnished. Room size is reasonably big for a budget price. Bed was firm n comfortable. Cable channels, in room safe, kettle, liquid bath gel , shampoo n 1 set of toothbrush are given. No supply of coffee or tea n no in-room hair dryer. Aircon was cold but bath water very hot. Water pressure was poor when turned to cooler temp (but still hot). No shower curtain so toilet area gets wet after a shower. All the staff (reception, security n cleaners) were friendly n courteous. Hotel is 5 mins walk from Komtar where you can catch a public bus to the airport. Excellent value for money.

Convenient and Clean”

I enjoyed my stay at the Heliconia. It was located close to the Komtar so it was easy to get to the free bus. It was also close to the lively hawker food stalls. I had a deluxe queen size room and it was good enough for one person, it would be tight for two people. The bathroom was small and there is no real shower door so the floor does get wet, but they provide an extra towel for the floor so it wasn't that big of a deal. If I traveled solo again to Penang I would definitely stay there again.

Still the best value in Penang”

We have stayed at the Heliconia several times since it opened three maybe four years ago. It looks as good now as it did the first time. It is very clean and well maintained and the staff are friendly and responsive. In fact the overall service has improved over time. Sure the rooms are not large but then nor are the room rates. Will stay again next visit to Penang.

Definately Worth to Stay”

Stay here for 3 nights. Overall is over my expectation for a promotion rate hotel below RM100. Clean and modern design. Just 10 mins walk to Macalister road Greenlane Hawker center that located in front of Sunway Hotel which I used to stay. But Heliconia is new and very clean. Only the hotel wifi is extremely slow even we ask the staff to reset it. One more thing we do not understand is the bathroom's shower screen design that wrongly fix on the opposite side of the shower head, instead of at the shower head side to block the water during showering. This caused the whole bathroom wet when shower. Have complaint to the front desk and hope they will look into it.

Great room”

My family go to Penang quite often and they always stay at Hotel Sentral which is just next to Heliconia. I wondered why they never try this hotel. My recent stay has been a great one. I love the room, the lights and its cleanliness comparing to Hotel Sentral. I have recommended to my family that they should stay over here on their next trip.

Quite new hotel, feels good!”

The hotel located 5 Min walk to Prangi mall/1st Avenue/Komtar. It’s located right next to Sentral Hotel which you may feel that Heliconia is very tiny, in fact, my first impression on Heliconia was “new and clean”, the design of the room is perfect, right size for a twin room, the aircon is powerful and We had a comfort stay. You are required to scan the card to the lift to access to level 3/rooms level which added the security to the stay. Kettle with two cups and safe box provided in the room, only one toothbrush set is provided daily for a twin room. There’s eating street right outside of the hotel with all kinds of local food, a dim sum restaurant opposite the food street which serve nice dim sum, very crowded on weekends, the dim sum is self service and they will count the plates for the bill. Will be back yo Heliconia next time when we visit penang again!

Heliconia is the best”

I have stayed in Heliconia two times. It has strategic location. It is near Komtar bus station. It is easy to find delicious food. You can find dimsum for breakfast, kwetiaw penang for lunch, and a lot of food stalls for dinner just around the corner of the main road. The shopping malls are just in 10 minutes walk....

One week of peacful stay and sleep. ”

Overall, it was more than a 1 star hotel. It was safe and sound. I would recommend my family and friends to stay at Heliconia Hotel if they were to travel to Penang.

Value for Money and Perfect Location”

I was there for 5 days working trip, working around George Town area. The hotel is clean and location is perfect. Nearby the hotel a lot of good places to hunt for local penang food. One thing to improve is the sound proofing, we can listen to the loud talking of certain people at the hallway. On top of that, there are endless of ants in our room. Having said that, I will conclude that Heliconia in general deserve the 7.7 rating.