Travelling to Italy? Read all updated requirements before you book.
Lobby, Helvetia & Bristol - Starhotels Collezione in Florence
single - Guestroom, Helvetia & Bristol - Starhotels Collezione in Florence
a person sitting at a table in a restaurant, Helvetia & Bristol - Starhotels Collezione in Florence
a man standing next to a woman in front of a wooden door, Helvetia & Bristol - Starhotels Collezione in Florence
Swimming pool, Helvetia & Bristol - Starhotels Collezione in Florence
Swimming pool, Helvetia & Bristol - Starhotels Collezione in Florence
Helvetia & Bristol - Starhotels Collezione

Removed from saved list

9.2

Exceptional

751 reviews

751 reviews

Housekeeping2
See map
See map

9.8

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Picasso e la Modernita Spagnola
30 m
Palazzo Strozzi
60 m
Centro di Cultura Contemporanea Strozzina
70 m
Galleria Tornabuoni
70 m
Chiesa di SS Michele e Gaetano
90 m
Popular landmarks
Piazza del Duomo
290 m
Piazza della Signoria
360 m
Cattedrale di Santa Maria del Fiore
390 m
Palazzo Vecchio
390 m
Ponte Vecchio
440 m
Closest landmarks
Farmacia Intenazionale
90 m
Bucellati
100 m
L'ippogrifo Shop
100 m
Officina de’ Tornabuoni
100 m
Yab Disco Club
110 m

Helvetia & Bristol - Starhotels Collezione

Via dei Pescioni 2, Historical Center, Florence, Italy, 50123 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Historical Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gallerie Degli Uffizi. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Florence

Front desk [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Bicycle rental

Valet parking

Pets allowed

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Florence every 3 minutes on Agoda.com
Value for money8.5
Distance to city center0,5 km
Location rating9.8
Nearest airportFlorence Airport (FLR)
Distance to airport5.3 km

Rooms available at Helvetia & Bristol - Starhotels Collezione

Junior Suite Helvetia
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Helvetia
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Triple
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 single bed and 1 double b...
Enter dates to see prices
Heritage Suite Helvetia
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 queen bed and 1 single be...
Enter dates to see prices
Family Room (2 Adults + 2 Children)
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 double bed and 2 single b...
Enter dates to see prices
Presidential Suite Bristol “Suite Temptation”
...
  • Room size: 100 m²/1076 ft²
  • 2 bathrooms
  • 1 king bed & 1 king bed
Enter dates to see prices
Connecting Room
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Panoramic Suite Helvetia “Suite Temptation”
...
  • Room size: 67 m²/721 ft²
  • Outdoor view
  • 1 single bed and 1 queen be...
Enter dates to see prices
Junior Suite with View Helvetia
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Suite Bristol “Suite Temptation”
...
  • Room size: 55 m²/592 ft²
  • Shower
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Helvetia & Bristol - Starhotels Collezione have a swimming pool?

While relaxing at Helvetia & Bristol - Starhotels Collezione, you can delight in the None facility to get your day started the right way with a splash for a refreshing morning or evening.

Does Helvetia & Bristol - Starhotels Collezione offer spa services?

You can benefit from your stay at Helvetia & Bristol - Starhotels Collezione far more by benefiting from the property's accessible spa services that are offered for all its guests to make your evening or night far better.

Does Helvetia & Bristol - Starhotels Collezione provide laundry services?

Yes! Helvetia & Bristol - Starhotels Collezione offers laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

What bars are nearby Helvetia & Bristol - Starhotels Collezione?

While residing at Helvetia & Bristol - Starhotels Collezione, enjoy your evening or night out at Universo Sanchez Bar, Y.A.G. Bar, and Universale Bar to get the most out of your nightlife.

How many rooms does Helvetia & Bristol - Starhotels Collezione have?

Helvetia & Bristol - Starhotels Collezione has a total of 67 rooms.

What do past travelers like most about Helvetia & Bristol - Starhotels Collezione?

Past guests that stayed at Helvetia & Bristol - Starhotels Collezione have given this property a rating of 9.793 for its remarkable location as the primary highlight for their stay.

What is the average rating that past Solo travelers' have given to Helvetia & Bristol - Starhotels Collezione?

Past solo travelers that have stayed at this property have given Helvetia & Bristol - Starhotels Collezione an average rating of 8.6. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Business travelers' have given to Helvetia & Bristol - Starhotels Collezione?

Past business travelers that have stayed at this property have given Helvetia & Bristol - Starhotels Collezione an average rating of 9.2. You can look up more detailed customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Helvetia & Bristol - Starhotels Collezione?

Verified couple travelers that have stayed at this property have given Helvetia & Bristol - Starhotels Collezione an average rating of 8.9. You can look up on more in depth customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with young children have given to Helvetia & Bristol - Starhotels Collezione?

Verified families with young children that have stayed at this property have given Helvetia & Bristol - Starhotels Collezione an average rating of 9.1. You can look up more descriptive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Families with older children have given to Helvetia & Bristol - Starhotels Collezione?

Verified families with older children that have stayed at this property have given Helvetia & Bristol - Starhotels Collezione an average rating of 8.9. You can check out more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Helvetia & Bristol - Starhotels Collezione?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

See map

Explore the neighborhood

What people love about Helvetia & Bristol - Starhotels Collezione

  • 8

    Very good
    Location

    "Great location in the heart of Florence historic center, rooms are nice with a touch of reinassance style and extremely clean."

    Paolo

    |

    August 27, 2020

  • 9.6

    Exceptional
    Location

    "The location is perfect as all landmarks and best restaurants are within walking distance."

    Ulima

    |

    October 11, 2021

  • 9.6

    Exceptional
    Staff 

    "Good hotel with great location and very friendly and kind staff"

    Jacqueline

    |

    October 2, 2019

Property ranking|Compared to 3,596 Florence properties
See all rankings
Location score
9.8/10
Service score
9.5/10
Cleanliness score
9.5/10
Cheapest price score
Better than
99
%
of Florence properties
Better than
99
%
of Florence properties
Better than
99
%
of Florence properties
Better than
98
%
of Florence properties
Overall rating:

9.2

Exceptional
751 reviews
Cleanliness
9.4
Facilities
8.2
Location
9.8
Read all reviews >
More about Helvetia & Bristol - Starhotels Collezione

More about Helvetia & Bristol - Starhotels Collezione

Helvetia & Bristol - Starhotels Collezione

Get the most from an urban escape in Florence when you book a room at Helvetia & Bristol - Starhotels Collezione. Located right in the city center, Helvetia & Bristol - Starhotels Collezione saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Florence that most travelers never see, with a stay at Helvetia & Bristol - Starhotels Collezione -- located only 490 m from Gallerie Degli Uffizi.
At Helvetia & Bristol - Starhotels Collezione, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Florence even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace. Packing light is possible at Helvetia & Bristol - Starhotels Collezione thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Helvetia & Bristol - Starhotels Collezione are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker, bottled water and mini bar at your disposal.
Helvetia & Bristol - Starhotels Collezione also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Helvetia & Bristol - Starhotels Collezione begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, Helvetia & Bristol - Starhotels Collezione goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, steam room and spa. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.


Around the property

Experience all the sights and local attractions of Florence with Helvetia & Bristol - Starhotels Collezione as your base. Don't forget to stop by Piazzale Michelangelo located 1.4 km away, where everyone who visits Florence wants to have their photo taken. Never forget your time in Florence with a special gift or trinket from Mercato Centrale - Central Market just 540 m away.


Reasons to stay here

Past guests love the cleanliness here, ranking it higher than 98% of the city's accommodation.
Ranking higher than 99% of the city's accommodations options, this is a great choice for location.
Staff and service here are considered high quality by past guests whose ratings put it above 98% of the city's options.

Show less

Amenities and facilities

Excellent
Facilities

8.2

Languages spoken
  • English
  • French
  • Italian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Hammam
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Happy hour
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets allowed for free
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Bicycle parking
  • Car park [charges apply]
  • Rental car
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
RESTAURANT HOSTARIA BIBENDUM
  • Cuisine: International, Italian
  • Menu: Buffet, A-la-carte

Location

Via dei Pescioni 2, Historical Center, Florence, Italy, 50123
Exceptional
Location

9.8

Airports
  • Florence Airport (FLR)
    5.3 km 28 min drive
  • Bologna Guglielmo Marconi Airport (BLQ)
    84.4 km
Public transportation
  • Florence Santa Maria Novella Railway Station
    650 m
  • Firenze Statuto Train Station
    1.8 km
Hospital or clinic
  • Farmacia Intenazionale
    90 m
Shopping
  • Mercato Centrale - Central Market
    540 m
Convenience store
  • Carrefour Express
    620 m
Cash withdrawal
  • ATM
    60 m

What's nearby

Popular landmarks
  • Piazza del Duomo
    290 m
  • Piazza della Signoria
    360 m
  • Cattedrale di Santa Maria del Fiore
    390 m
  • Palazzo Vecchio
    390 m
  • Ponte Vecchio
    440 m
  • Gallerie Degli Uffizi
    500 m
  • Mercato Centrale - Central Market
    540 m
  • Galleria dell'Accademia
    780 m
  • Basilica of Santa Croce
    830 m
  • Piazzale Michelangelo
    1.4 km
Nearby landmarks
  • Picasso e la Modernita Spagnola
    30 m
  • Palazzo Strozzi
    60 m
  • Centro di Cultura Contemporanea Strozzina
    70 m
  • Galleria Tornabuoni
    70 m
  • Chiesa di SS Michele e Gaetano
    90 m
  • Roberto Cavalli Shop
    90 m
  • Parenti Shop
    90 m
  • Edison Shop
    90 m
  • Farmacia Intenazionale
    90 m
  • Odeon Cinehall
    90 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-15 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 16 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from05:00
  • Check-out until12:00
Getting around
  • Distance from city center0,5 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)40 EUR
The property
  • Number of bars/lounges1
  • Number of rooms 67
Parking
  • Daily parking fee60 EUR

Property announcements

To ensure your safety the hotel’s fitness center (gym), wellness and pool facilities, where available, are temporarily inaccessible.

Reviews of Helvetia & Bristol - Starhotels Collezione from real guests

Provided by verified guests of Agoda
8.9
/
10
Excellent
Cleanliness9.4
Facilities8.2
Location9.8
Service9.5
Value for money8.5
High score for Florence
Rating
9+ Exceptional (9)
8-9 Excellent (5)
7-8 Very Good (4)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (2)
Jun - Aug (9)
Sep - Nov (7)
Dec - Feb (2)

Show reviews that mention 

Showing 20 verified guest comments
9.6
Exceptional
Ulima from United Kingdom
Business traveler
Deluxe Helvetia
Stayed 2 nights in September 2021

Perfect location”

Our stay at the Helvetia & Bristol was pure casualty as it wasn’t planned. However I’m glad we’ve stayed because everything was perfect. The staff is welcoming and professional at all times, rooms and communal areas are beautifully decorated. The setting is traditional without being Boring. Elegant with a home feel. The location is perfect as all landmarks and best restaurants are within walking distance. We will definitely be back.

Reviewed October 11, 2021

See room deals

9.2
Exceptional
Rishi from Italy
Couple
Deluxe Helvetia
Stayed 2 nights in August 2022

Great 5 Star Boutique Hotel”

Hotel staff was excellent, Italian Hospitality at its finest. Rooms were great, very florentian. I would stay here again

Reviewed August 14, 2022

See room deals

Dear Rishi, Thank you for your great review! We cannot wait to welcome you back! Best regards The Helvetia & Bristol team

Responded August 16, 2022
Helvetia & Bristol - Starhotels Collezione
8.0
Excellent
Paolo from South Korea
Couple
Junior Suite Helvetia
Stayed 2 nights in August 2020

Good but not great”

Great location in the heart of Florence historic center, rooms are nice with a touch of reinassance style and extremely clean. However for a 5 star i would expect more in terms of facilities and details in the room are quite basics. Helpful staff

Reviewed August 27, 2020

See room deals

Dear Paolo, Thank you for taking the time to express your opinion on your stay at our property. We are very sorry that your experience was not fully up to your expectation, for which we apologize. The whole hotel has been recently renovated. Please be assured that your observations are seriously considered and measures will be discussed internally. Would you decide to give us a second chance by returning to the Helvetia & Bristol, we will make sure that you will enjoy a memorable experience at every stage in Florence. Sincerely, Luana Malloni Management Assistant

Responded September 16, 2020
Helvetia & Bristol - Starhotels Collezione
8.8
Excellent
Naoko
Solo traveler
Stayed 2 nights in July 2019

Very traditional classic interiors like an excellent example ”

Great doorman and bell, reception hospitality. Good old days example hotel.

Reviewed July 19, 2019

See room deals

Dear Naoko, Thank you for staying at the Helvetia & Bristol and for your nice review. We sincerely hope to have the pleasure of welcoming you again in the future. Regards, Luana Malloni

Responded September 16, 2020
Helvetia & Bristol - Starhotels Collezione
9.6
Exceptional
Jacqueline from Honduras
Couple
Stayed 2 nights in September 2019

Great hotel ”

Good hotel with great location and very friendly and kind staff

Reviewed October 02, 2019

See room deals

Dear Jacqueline, Thank you for your review. We are thrilled to hear that you had such an excellent experience at the Helvetia & Bristol. We will be extremely pleased to share your compliments with the staff, they will be very happy indeed! We greatly appreciate your recommendation and would love to host you again at the Helvetia & Bristol! Sincerely, Luana Malloni

Responded September 16, 2020
Helvetia & Bristol - Starhotels Collezione
9.2
Exceptional
Takeaki from Japan
Couple
Deluxe Helvetia
Stayed 2 nights in July 2017

Great location”

First of all, the location was great. In the very city centre. In front of Luis Vuitton boutique and next to Cartier boutique. Walkable to any of city attractions. The building itself was also very traditional but clean.

Reviewed May 05, 2018

See room deals

8.0
Excellent
TAWFIQ from United Kingdom
Couple
Deluxe Helvetia
Stayed 2 nights in May 2018

Great location ”

The public areas are excellent. The room is in need of refurbishment.

Reviewed June 01, 2018

See room deals

9.6
Exceptional
Hussam from Saudi Arabia
Couple
Junior Suite Helvetia
Stayed 3 nights in August 2017

Great location and good staff.”

Pros: location. Staff were very helpful Suite size Cons: No coffee machine

Reviewed August 08, 2017

See room deals

10.0
Exceptional
Bon from South Korea
Solo traveler
Stayed 2 nights in September 2018

full of historical and charming characters about this hotel. outstanding and friendly service. ”

i would definitely come back. highly recommended

Reviewed September 28, 2018

See room deals

8.8
Excellent
Valentine from United States
Couple
Stayed 7 nights in August 2018

Excellent”

Best location friendly and helpful staff

Reviewed September 09, 2018

See room deals

8.8
Excellent
Deven from India
Couple
Stayed 2 nights in August 2019

Good nice”

Ok

Reviewed August 12, 2019

See room deals

Dear Deve, Thank you for stayiing at the Helvetia & Bristol and for your kind review. We hope to have the pleasure of welcoming you again in the future. Sincerely, Luana Malloni

Responded September 16, 2020
Helvetia & Bristol - Starhotels Collezione
8.0
Excellent
Duriya from Australia
Solo traveler
single
Stayed 4 nights in August 2018

Ok place. ”

A very depressing room . I find this common with single rooms. It almost fell like a store room. Not that they charge us half price..the charge is fairly hight for one person. I feel the hotel needs to update big time.

Reviewed August 25, 2018

See room deals

10.0
Exceptional
Yoko from Japan
Family with teens
Junior Suite Helvetia
Stayed 2 nights in July 2019

また行ったら泊まりたい”

とてもステキなホテルでした。場所もとても便利。駅までも歩いて行けますし。朝食もたくさんのフルーツ中心に種類も多かったです。スマートホンを借りれるのは便利でした。バスタオルが温めてあるのはビックリでした❣️お部屋は娘と私には広すぎるくらいでした。また是非泊まりたいです。

Reviewed July 26, 2019

See room deals

Dear Yoko, Thank you very much for your kind review. We are delighted that you and your family enoyed your stay with us and we look forward to welcoming you again in the future. Sincerely, Luana Malloni

Responded September 16, 2020
Helvetia & Bristol - Starhotels Collezione
8.8
Excellent
YASUSHI from Japan
Couple
Stayed 3 nights in December 2018

wifiが・・・”

今度で2回目の滞在です。クラシックなホテルで、立地と雰囲気とサービスは申し分ないのですが、wifi の接続が極めて不安定で難儀しました。前回滞在の時は建物の中心寄りだったのか、wifi 接続のことには何の不満もなかったのですが、今回は建物の端の方だったのか接続が前近代的な悪さでした。部屋を変えてもらうのもめんどうで、必要なときに廊下に出て用事をこなしていました。いちおう全館24時間 wifi 接続が可能とのことだったので、感想を書きました。改善があれば、他人様にもお薦めですし、自分もまた利用しようと思うのですが・・・。

Reviewed December 09, 2018

See room deals

7.6
Very good
yu from Hong Kong SAR, China
Family with teens
Triple
Stayed 2 nights in January 2020

Good location”

在中央火车站附近,交通方便。住宿房间小,简单装修,早餐一般。过年有饺子吃。

Reviewed February 04, 2020

See room deals

Dear Yu, Thank you for your review and for staying at our Helvetia & Bristol. We hope to have the pleasure of welcoming you again to the Helvetia & Bristol in the future. Regards, Luana Malloni

Responded September 16, 2020
Helvetia & Bristol - Starhotels Collezione
4.8
KIDOO from South Korea
Couple
Stayed 1 night in March 2018

위치는 최고”

위치는 명품성점들 바로 옆에 잇어 이용하기 편히하고 호텔의 인테리어 역시 고전적이어 좋앗으나..... 문제는 주차 요금..... 주차가 가능하다 하여 선택을 햇는데 별도의 주차비가 필요함. 파킹비 40유로 차고이용비 10유로.... 어지간한 숙소 방값 만큼이 주차비로 날라가는 건 함정

Reviewed April 10, 2018

See room deals

9.2
Exceptional
JINKYUNG from South Korea
Couple
Stayed 1 night in October 2017

남편과 여행”

10월 긴연후 덕분에 남편과 신혼여행, 결혼2년차에 여행한 이후 20년만에 둘이서 여행할 수 있었다. 가격이 비싸지만 5성호텔답게 위치, 시설 모두 탁월해서 만족스러웠다. 오래된 호텔이지만 잘 유지되어 있고 직원들도 친절해서 check in 한후 구경하러 나가면서 방에 모기 있다고 하니까 모기향 피워주고 간단히 정리까지 해 주고 가서 감동받음.

Reviewed December 28, 2017

See room deals

5.2
LIN from China
Couple
Stayed 3 nights in September 2018

住过史上最差最糟心的一家酒店”

只是入住的第一天,后面还有两天,完全已经受够了。两千块一个晚上,以后绝对绝对不会再住这个牌子的酒店。说说几个问题:1)订的classic double,说是房间有25平米,可是小到箱子完全无法摊开,床的两边和脚跟各只有一人行走的通道,包括进门的走道也只能一人通过,小到连一扇橱门都无法站着打开只能坐在床上。 2)卫生间的淋浴房,连1×1m的长宽度都没有,小到手都无法正常平举抬起。 3)酒店一开始给我们安排他们电梯旁边的房间,由于房龄已有一百多年历史,电梯非常古老只能容纳三人,乘坐还有轻微下坠问题,隔音又差,只要电梯开关门房间里听的一清二楚根本无法休息。 4)跟酒店提出更换房间之后换到了沿街一面,然而,从早上六点开始,有一辆抽粪车开到楼下,持续开始工作发出严重噪音将近两个小时,而后由于酒店设施老化有臭味源源不断从窗口渗入进来,完全根本无法入睡!如果每天都是这样,怎么受得了,不知道同住在沿街一面的住客是否有反应这样一个问题。5)酒店设施老化的问题,比起以上这些真的已经不算什么了……

Reviewed October 01, 2018

See room deals

10.0
Exceptional
Gan from China
Couple
Stayed 2 nights in November 2017

很好”

非常方便的位置,就在百花大教堂旁边,环境很不错

Reviewed December 17, 2017

See room deals

8.4
Excellent
yicheng
Couple
Deluxe Helvetia
Stayed 1 night in November 2017

非常舒服的酒店”

非常舒服的酒店酒店的房间是舒服的

Reviewed November 07, 2017

See room deals

This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss