Henann Palm Beach Resort
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Henann Palm Beach Resort

Station 2, Beachfront, Boracay Island, Station 2, Boracay Island, Philippines, 5608
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Deluxe  - Guestroom Henann Palm Beach Resort
Deluxe - Guestroom
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    Lobby Henann Palm Beach Resort
    Lobby Henann Palm Beach Resort
    Swimming pool [outdoor] Henann Palm Beach Resort
    Deluxe  - Guestroom Henann Palm Beach Resort
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    Exterior view Henann Palm Beach Resort

    Henann Palm Beach Resort Reviews

    8.9
    Excellent
    /10
    (376 reviews)See what guests said
    9.2
    Exceptional

    "Located about 50ft/25m of the beach, this hotel has an excel..."

    Scott

    -

    April 11, 2018

    9.2
    Exceptional cleanliness
    Recommended by 97% of guests

    Things you’ll love about Henann Palm Beach Resort

    Things you'll love

    • Airport transfer

    • 50 meters to the beach

    • Located in heart of Boracay Island

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • White Beach210 m
  • Bulabog Beach700 m
  • Willy's Rock1.74 km
  • Mount Luho2.25 km
  • Cagban Beach2.42 km
  • Diniwid Beach2.46 km
  • Ilig Iligan Beach3.33 km
  • Punta Bunga Beach3.47 km
  • Puka Beach4.26 km
  • Ariel's Point11.66 km
  • This property is in high demand!

    Booked 17 times since yesterday | 49 travelers are looking at this property right now

    Value for money8.8
    Location rating8.9
    Nearest airportGodofredo P. Ramos Airport (MPH)
    Distance to airport4.7 km

    Rooms available at Henann Palm Beach Resort

    Deluxe
    Deluxe
    ...
    • Room size: 38 m²/409 ft²
    • Pool view
    • 1 king bed or 1 single bed...
    Enter dates to see prices
    Premier Sea View
    Premier Sea View
    ...
    • Room size: 38 m²/409 ft²
    • Beach view
    • 1 single bed and 1 double ...
    Enter dates to see prices
    Premier with Direct Pool Access
    Premier with Direct Pool Access
    ...
    • Room size: 42 m²/452 ft²
    • Pool view
    • 1 king bed or 1 single bed...
    Enter dates to see prices
    Premier
    Premier
    ...
    • Room size: 38 m²/409 ft²
    • Pool view
    • 1 king bed or 1 single bed...
    Enter dates to see prices
    Grand Beach View Room
    Grand Beach View Room
    ...
    • Room size: 46 m²/495 ft²
    • Beach view
    • 1 king bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
      Enter dates to see prices

      What people love about Henann Palm Beach Resort

      • 9.2
        Exceptional

        "Staff is very nice, professional, and really go out of their way to make your stay pleasant."

        Scott

        |

        April 11, 2018

      • 9.6
        Exceptional

        "Good breakfast!"

        LIZHI

        |

        April 20, 2018

      • 8.8
        Excellent

        "I love the place."

        Sheila

        |

        April 8, 2018

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      More about Henann Palm Beach Resort

      More about Henann Palm Beach Resort

      9.6
      Exceptional

      "New build hotel near station 2 with white sands beach outsid..."

      LIZHI

      |

      April 20, 2018

      An overview

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      What they offer

      7.6
      Very good

      "The resort is beautiful, with its best feature being the num..."

      Christopher

      |

      April 17, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

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      Reviews of Henann Palm Beach Resort from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (376)Booking.com Reviews (169)
      8.9
      /
      10
      Cleanliness9.2
      Facilities8.9
      Location8.9
      Service8.6
      Value for money8.8
      All languages
      All guests (376)
      All room types
      Showing 210 verified guest comments
      12345
      8.4
      Excellent
      Zoltsengel from China
      Family with young children
      Premier Sea View
      Stayed 5 nights in April 2019

      Good as expected, but ...”

      In general, it is a pretty good place to stay in Boracay. Stayed there for 5 days with my family. Goods: Location was the best, you will find everything around the resort. Facilities are decent, nice and big pools, the view from the room was perfect. Most staffs are very professional and nice. Breakfast - Good, Buffet dinner with live music - Better. The SKYpool was amazing, not only the view and environment but also staffs there are extremely nice. Because of the staffs, we had most of our lunch and dinners there at the Skypool. Bads: There was an army of ants in our room. They were tiny little ants and seems not so harmful, but it's so many of them, can be found on the bed. When we report it the housekeeper comes with cemical spray, even though there is a 1yo kid in the room. Some staffs are not so nice, we had a bad experience once in a restaurant. The ants are gone when housekeeping is done, BUT comes back, even more of them.

      Reviewed May 21, 2019
      10.0
      Exceptional
      Gipzy from Philippines
      Couple
      Premier with Direct Pool Access
      Stayed 5 nights in April 2019

      Exceptional”

      As we have compared to other hotels while staying in Boracay, Henann has the exceptional service and amenities.Transfer from Kalibo to Hotel went smoothly though the travel take quite long as it is from Kalibo. It has their own small street leading to the hotel were the van can get in up to the entrance lobby unlike others dont have. Breakfast has wide selection.Staff were friendly and always greet their guest with a smile. Pool Access Room were big and clean and are perfect though the pool bar close a bit early. Infinity pool at the 2nd floor are also perfect for sunset viewing. Stayed for 5 nights at Henann Palm and transferred to another hotel for 4 nights and i can say Henann really has a remarkable service. Esp when borrowing the towel by providing a card is a good idea since its 1 to 1 exchange instead of writing down and logged your name every time. We experience this with the other hotel and they're blaming us for the lost towel since they're staff didn't log correctly.

      Reviewed May 10, 2019
      9.2
      Exceptional
      Jonathan from Singapore
      Couple
      Premier Sea View
      Stayed 3 nights in May 2019

      Overall good”

      think the property is very new as the room was a bit dusty and they had some maintenance still going on. room was spacious and had a nice view. not much privacy on the balcony as next room's balcony are next to each other. staff there are excellent! friendly always and helpful.

      Reviewed May 09, 2019
      9.6
      Exceptional
      Aireen from Philippines
      Family with teens
      Deluxe
      Stayed 2 nights in May 2019

      A super wow!”

      99.5% rating! Nearly perfect, except for one arrogant staff (Erwin) assigned at the beachfront. He needs re-orientation how to deal with people, client or not. The assigned manager apologized though and promised it will be dealt accordingly. Re-orientation will suffice.

      Reviewed May 09, 2019
      8.8
      Excellent
      Marianne from Philippines
      Couple
      Premier with Direct Pool Access
      Stayed 1 night in May 2019

      Great facilities but operating hours should be clear and strictly followed by employees”

      Overall the stay was fun and we enjoyed the facilities. The only problem was, the staff from the pool bar and the sky pool did not follow their supposed cut-off time which was not at all okay. We called the front desk and they gave us a different closing time as well. Pool bar staff said they close at 8pm while we got there at 8:05pm. The pool bar staff said we can check the sky pool bar. Front desk said the kitchen closes at 10 and last call should be 9:30pm. After complaining about the pool bar staff, the said we can go to the sky pool bar. We got there at 8:50pm. The sky pool staff said they don’t take orders anymore. We told them we were told to go there. The guy insisted they were already closed. We asked what time their cut-off was, he said 9pm but they can still serve drinks til 10pm. It wasn’t 9pm yet plus the restaurant, pool bar and front desk said they can still take food orders. The guy had to call the kitchen to check. The management should have operating hours signages in every pool bar. All businesses should have standard operating hours and it’s really bad for business to be closing earlier than you’re supposed to. Also, this is not fair to the customers who are staying at the hotel.

      Reviewed May 06, 2019
      8.4
      Excellent
      Gregory from Philippines
      Couple
      Deluxe
      Stayed 3 nights in February 2019

      Still waiting for my checkin deposit to be refunded and it has been 3 months!!”

      I had a 3 night booking at this property, checking in Feb. 6/19 and out Feb. 9/19. At check-in, I was required to make a 6000 peso deposit for incidentals. I used my credit card. I did not charge anything during my stay and was therefore entitled to a full 6000 peso refund. I was told that the hotel would credit my credit card the entire amount. Well, it has been 3 months and I am still waiting. I have contacted both the hotel and Agoda several times for assistance on this matter. I'm still waiting for reimbursement!!

      Reviewed May 06, 2019
      8.0
      Excellent
      Loo from Singapore
      Couple
      Deluxe
      Stayed 3 nights in April 2019

      New hotel at station 2”

      Hotel is new. Price is high. Nice Swimming pools. Deluxe Room come with bathtub, rain shower. Universal power plug throughout the room, which is a plus for traveller. Room is bright with many lightings button all around the room, take a while to figure out which button for which light. Bed is comfortable. The sun rise pretty early during our stay (around 5:30am) and no black out curtain in the room is a big drawback if you are a late person. Air conditioning working well in the room. Hotel breakfast was good, with beach view. Go down early for a table near the beach. Staff are helpful and friendly.

      Reviewed May 02, 2019
      8.4
      Excellent
      Michelle from Singapore
      Couple
      Deluxe
      Stayed 3 nights in May 2019

      Good. Enjoyed our stay.”

      The room and ensuite bathroom is spacious and clean. Nice pools. Good spread for both dinner and breakfast at their in-house restaurant. Beachfront although have to take quite a long walk from the room. Many tourists from China and Korea dominating the restaurant and pools. Had some rough encounters with them. In-room massage was a hit for hubby but miss for me due to a little hiccup. Overall, enjoyable stay at Henann Palm Beach, but would probably

      Reviewed May 16, 2019
      9.2
      Exceptional
      Marinel from United Arab Emirates
      Family with young children
      Premier with Direct Pool Access
      Stayed 1 night in April 2019

      you get what you pay for”

      extensive breakfast buffet but kids are charged half the rate php 305 nice pool that operates til 10pm smoking area is available per floor near the lift. would rather have it at the other end of the hall where there is less foot traffic from guests and children

      Reviewed April 11, 2019
      10.0
      Exceptional
      Jerley from Philippines
      Solo traveler
      Deluxe
      Stayed 4 nights in March 2019

      Excellent!”

      I had the best stay here at Henann Palm. The people are accommodating and the beach is right in front of the hotel. Though you need to pass by a narrow alley to get to the main entrance. Breakfast was delicious, they serve buffet breakfast and has live band performing at night that makes your dinner way more refreshing. I love the bath tub. I recommend to provide more toiletries especially for the bath tub. Everything was good and will surely be back on my next visit in Boracay!

      Reviewed April 02, 2019
      10.0
      Exceptional
      Alexandra from Germany
      Couple
      Deluxe
      Stayed 6 nights in March 2019

      Very nice hotel, seems quite new, cool rooftop pool”

      +Nice, everything seems quite new. The rooms are lovely, clean, very well furnished, lighted. +There are more pools and the one on the rooftop is very cool, especially for watching sunsets. +The location is very good, right in front of the beach. +We also used the gym and it was good equipped. ---The staff at the reception could be friendlier and smile more. I once asked the receptionist to call and make me a doctor's appointment in the next city we were going because there's no eye doctor in Boracay and she said she can't call external land-line and I should call myself from my mobile phone. What kind of 5 stars hotel staff can't make a phone call?! Her name was Marie. --Breakfast could be improved. Even though is a very big variety, they always offer the same, so after 6 days we were tired of eating melon every morning, since this was the only type of fruit offered. The plates were sometimes empty and you had to wait until they refilled. Shouldn't happen in a 5 stars hotel...

      Reviewed March 28, 2019
      10.0
      Exceptional
      Leonel
      Solo traveler
      Deluxe
      Stayed 1 night in March 2019

      Super thank you for the early check-in!”

      I arrived at the hotel at 9am and asked whether a room might be available for me even at this early time, and the reception staff were very helpful in finding me a room which was indeed available at this time. Henann Palm Beach Resort never lets me down. The room was so clean, comfy bed with nice bedding, complete toiletries and everything worked!!! Facilities in the resort was excellent and I enjoyed the swimming pool near beach front. Nice staff and location was perfect.

      Reviewed March 26, 2019
      10.0
      Exceptional
      Matt from United States
      Couple
      Deluxe
      Stayed 3 nights in April 2019

      a memorable experience”

      The hotel was really nice from beginning to end. Getting the room, we were offered greeting drinks, calamanci or mango juice. In the hotel to the room everyone was uniformly dressed, and the place was clean. Upon entering the hotel room, there was letter in the room along with the a chocolate spread. The room itself was quite spacious and had a balcony over looking the swimming pool below, just like the pictures u are shown exactly. If you are with family, I would suggest to get a swimming pool side room for easy access to the swimming pool. Only downside, was room service had to be requested, the light notification in the room didnt work as well. But they were fast to get the service done. I would certainly stay again, if I ever went to Boracay.

      Reviewed May 05, 2019
      10.0
      Exceptional
      Dara
      Couple
      Premier
      Stayed 4 nights in April 2019

      Perfect location, super close to the beach and amenities.”

      This resort was exactly what we wanted, paradise and luxury. The beach was right next to the hotel, which made for a super easy trek when you forgot something. We loved the infinity pool with the pool bar. Surprisingly, reasonably priced food and drink at the resort (usually it is much more expensive eating/drinking at a resort) and the food/drinks was exceptional. The bed/room was great. We had a higher floor and it had a pool/ocean facing view. We loved how comfortable the bed is. The morning buffet was great, loved having the option between 6-10am it allowed for us to be able to do the breakfast no matter the activities we had planned. Staff were super friendly and professional. Would definitely recommend this property and look forward to staying at a Hennan again soon.

      Reviewed May 04, 2019
      8.0
      Excellent
      Karen
      Couple
      Deluxe
      Stayed 8 nights in April 2019

      Good for families, less so couples.”

      The Henann Palm Palm Beach was new, clean and well equipped hotel. Whilst the concept of every room having a pool review can guarantee them increased price per room, it also means the design creates a 5 story tunnel for echoing children playing in the pool from 8am until 10pm. Granted, we are a couple without children so perhaps this hotel is better suited to families? We were also disappointed that we contacted them 3 times before arrival to arrange pick up from airport, with transfers however never heard a response, I even tried to phone - to no avail? We ended up paying on arrival through airport suppliers but this was not as comfortable as our return journey we were eventually able to do via the hotel. With all this said, the location was great, and the amenities and room were spacious and clean so we did enjoy our 8 night stay. I would likely book a more "couples friendly" /Luxury hotel if we did a shorter period but If you are staying long period, this is an affordable option.

      Reviewed May 01, 2019
      7.6
      Very good
      Hai from South Korea
      Family with young children
      Deluxe
      Stayed 3 nights in March 2019

      Request Deposit refund.”

      I stayed at Henann Palm Beach Resort from 23 ~ 26 March. As Henann Palm Beach Resort's reception staff request, I was deposit PHP 6,000 by my credit card when I check-in but until now I didn't get refund it. I sent email to Henann already but I didn't receipt any reply. I don't know I have to wait to when to get a refund.

      Reviewed April 24, 2019
      10.0
      Exceptional
      Michelle from Singapore
      Couple
      Deluxe
      Stayed 2 nights in May 2019

      Complimentary upgrade to Premier!”

      Thank you for the complimentary upgrade to Premier category (room 353) as there were some minor renovation works being done in the room next door to ours (room 516)!

      Reviewed May 10, 2019
      9.2
      Exceptional
      Margaret from Philippines
      Couple
      Grand Beach View Room
      Stayed 2 nights in January 2019

      Exceptional”

      Everything was great except that the front of the resort smelled like sewer. The restaurant was up front, so we had to make sure we sat at the other side, if not you’d definitely lose your appetite. It could be from the construction around the resort, but the resort could try to manage it better...mask the smell with diffusers or candles. Overall we enjoyed our stay, thanks to their friendly staff.

      Reviewed January 30, 2019
      10.0
      Exceptional
      David from Australia
      Couple
      Grand Beach View Room
      Stayed 3 nights in January 2019

      Outstanding”

      Just reopened and it is fantastic, everything is great from pools to food and especially the staff who are all great. I think it is the best hotel in Boracay and will definitely be staying there when I come back.and I will

      Reviewed January 30, 2019
      10.0
      Exceptional
      Michelle from Singapore
      Couple
      Premier
      Stayed 3 nights in May 2019

      Clean, good location, amazing breakfast!”

      Beautifully stunning, highly recommend.

      Reviewed May 07, 2019
      12345
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      Henann Palm Beach Resort
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      • Excellent location
      • White Beach