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Very good7.7
Based on 40 reviews
Heng Long 1 Hotel
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Interior view
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7.7 Very good guest rating
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"Reasonable priced hotel at city centre. Shopping and eaterie..."

Kam F.Singapore
Restaurant
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7.4 Very good location
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7.4Location
  • 450 meters to public transportation

  • Air conditioning

  • Bar

  • Airport transfer

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Room choices
Deluxe Double
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  • City view
  • 27 m²/291 ft²
  • 1 single bed
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Superior Twin
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  • 2 single beds
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Superior Double
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  • 25 m²/269 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (40)
Filter by guest type:
Cleanliness8.4
Facilities7.6
Location7.4
Room comfort and quality8.5
Service8.0
Value for money8.0
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Showing 39 verified guest comments
1234
8.0
Kam from Singapore
Solo traveler
Superior Twin
Stayed 1 night in January 2016
Reasonable price hotel
Reasonable priced hotel at city centre. Shopping and eateries are within walking distance
Reviewed December 12, 2016
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2.8
Nghiep from Vietnam
Group
Superior Twin
Stayed 1 night in May 2016
Terrible
It is the first as well as the last time we stay at this hotel. We arrived at the hotel very late at night, and they told us there is no room at the hotel. The hotel manager blamed for the system because they could not see any email from agoda. Actually our group thinks that they ignore our booking because there is a big tour that check-in the same date with us. And then, they transferred us to the Heng Long 2, and this hotel is super terrible. The water stopped suddenly whenever it wants, and the room is too hot. There is no air condition as well, only two fans per room. The English of the supervisor is also very poor, and they hardly understand when we explained there is no water The location is near the market, so there are a lot of rubbish on the street.
Reviewed May 05, 2016
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9.6
Sarfaraz from Malaysia
Business traveler
Superior Double
Stayed 2 nights in April 2016
Best value of money
Nice n good hotel
Reviewed April 16, 2016
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8.7
olivier from France
Solo traveler
Deluxe Double
Stayed 4 nights in December 2013
Heng Long 1 Hotel
value.confort.clean
Good stay.breakfast need to be improved
Reviewed February 12, 2015
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5.7
Jason from United States
Couple
Superior Double
Stayed 3 nights in October 2014
No frills & cappy internet but clean & good value
Price, room quality, price
Good stay and the staff was pretty good and the rooms were nice and clean, so an excellent value if you don't need internet. The breakfast was underwhelming. Location isn't so hot either. A bit too far to walk to most tourist destination. I'd only stay here again if I need to be in this part of town, but that would most likely only apply to business travelers.
Reviewed January 05, 2015
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5.0
LAU from Malaysia
Solo traveler
Superior Double
Stayed 3 nights in September 2014
The staffs is not helping and rude
clean, spacious and comfy bed
The room is spacious and clean. the staffs is non english speaking and not helping at all..very rude. the location to tourist spot is very far. need to walk a long distance under scorching sun.
Reviewed September 26, 2014
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8.3
Dinh from Vietnam
Group
Superior Twin
Stayed 1 night in July 2014
Good hotel
Affordable, Cleanliness, and Friendly staff
Take 10min from hotel to night-market (approximately 3$ for Tuk-Tuk) or 5min to Royal Palace, this hotel is cheap and has the helpful staff that can recommend you to some attractions in Phnom Penh. Recommended!
Reviewed July 16, 2014
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8.0
Sarin from Canada
Family with teens
Superior Twin
Stayed 3 nights in June 2014
close to activities of my youth memories, and shop
convenient location, nice staff and affordable
Pleasant.
Reviewed June 08, 2014
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10.0
Woo from South Korea
Business traveler
Superior Double
Stayed 4 nights in January 2014
Hotel with good services
cleaness, location, and good services
I stayed in for several days. The price is resonable and staffs are very friendly. Most of all, the hotel was very clean. The view form the room was also very nice. If you get a room without windows or balcony, you should change the room. It is very close to reiverside and BKK where you can enjoy various restaurants and bars.
Reviewed March 10, 2014
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4.3
Jeroen from Netherlands
Couple
Superior Double
Stayed 2 nights in December 2013
Will not stay in this hotel again
can't think of three things, room size and bed is it
At check in there was apparantly no Agoda message? Second day room was not cleaned and after cleaning was the room not closed and open for everyone, luckily there was a safe that also not was working! Breakfast is a joke and should not be mentioned. Overpriced Tuk Tuk service and not a lot of help from staff. Pice wise a reasoble hotel, but not worth the recommondation that it has received before, only stay here if you expect nothing.
Reviewed January 06, 2014
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1234
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Heng Long 1 Hotel
|Very good 7.7
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