Henia Hotel
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8.8
Excellent
/10
(633 reviews)See what guests said
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9.0
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • St Catherine of Alexandria Cathedral210 m
  • Dumaguete Belfry Tower260 m
  • Sisters of St Paul of Chartres Monument480 m
  • Silliman University Anthropology Museum590 m
  • Rizal Boulevard620 m
  • Silliman University Campus860 m
  • Casaroro Falls11.47 km
  • Pulangbato Falls12.38 km
  • Twin Lakes of Balinsasayao and Danao14.85 km
  • Malatapay Market22.78 km
  • Newly built in 2018
    Free Wi-Fi

    Henia Hotel

    LEU Bldg. Bishop Epifanio Surban St. cor. Real St., Dumaguete City, Dumaguete, Philippines, 6200 - See map

    This property is in high demand!

    Booked 76 times

    "Clean, modern hotel with a great location."
    robert - December 15, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Exceptional service
    9.0 rating for service
    Excellent cleanliness
    8.8 rating for cleanliness
    Excellent facilities on premise
    8.3 facilities on premise
    • 760 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    Cheaper than 90% of all properties in Dumaguete in the last 24 hoursCompared to 335 Dumaguete properties at Agoda for various dates
    Property ranking|Compared to 335 Dumaguete properties
    See all rankings
    Location score
    9.0/10
    Value for money score
    9.0/10
    Service score
    9.0/10
    Review score - United States
    8.6/10
    Better than
    98
    %
    of Dumaguete properties
    Better than
    94
    %
    of Dumaguete properties
    Better than
    93
    %
    of Dumaguete properties
    Better than
    92
    %
    of Dumaguete properties
    Value for money9.0
    Location rating9.0
    Nearest airportSibulan Airport (DGT)
    Distance to airport3.1 km

    Rooms available at Henia Hotel

    Suite Rooms
    Suite Rooms
    ...
    • Room size: 36 m²/388 ft²
    • Street view
    • 2 queen beds
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    Twin Room
    Twin Room
    ...
    • Room size: 24 m²/258 ft²
    • Street view
    • 2 semi double beds
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 28 m²/301 ft²
    • Street view
    • 2 queen beds
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    Double Room
    Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 1 king bed
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    Suite
    Suite
    ...
    • Room size: 36 m²/388 ft²
    • Balcony/terrace
    • 2 queen beds
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    Studio Room
    Studio Room
    ...
    • Room size: 14 m²/151 ft²
    • Non-smoking
    • 1 semi double bed
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    Double Interior
    Double Interior
    ...
    • Room size: 16 m²/172 ft²
    • No Windows view
    • 1 king bed
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    Small Double Room
    Small Double Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 1 king bed
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    Suite Standard
    Suite Standard
    ...
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      What people love about Henia Hotel

      • 9.6
        Exceptional

        "Will definitely stay at this hotel if I will go back to Dumaguete city."

        steffany

        |

        January 8, 2019

      • 8.8
        Excellent
        Breakfast

        "Free breakfast consists of 4 choice meals, served in small portion."

        Maria V.

        |

        December 2, 2018

      • 8.8
        Excellent
        Staff 

        "The room were very clean and comfortable, the staff very kind."

        Erik

        |

        December 14, 2018

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      More about Henia Hotel

      More about Henia Hotel

      9.6
      Exceptional

      "2 Queen beds, in-room coffee sets for 4, breakfast for 4, to..."

      Daniel

      |

      November 26, 2018

      An overview

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      Most talked about facilities

      Breakfast
      41 mentions
      Housekeeping
      14 mentions
      Internet
      4 mentions
      Food & Dining

      What they offer

      9.6
      Exceptional
      Staff 

      "The staffs are very friendly and helpful, we were even allow..."

      steffany

      |

      January 8, 2019

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Henia Hotel from real guests

      Overall rating
      8.8
      Excellent
      From 633 reviews
      Provided by verified guests of
      Agoda Reviews (507)Booking.com Reviews (126)
      Rating via Agoda8.8
      /
      10
      Cleanliness8.8
      Facilities8.3
      Location9.0
      Service9.0
      Value for money9.0
      High score for Dumaguete
      Rating
      9+ Exceptional (132)
      8-9 Excellent (34)
      7-8 Very Good (27)
      6-7 Good (9)
      <6 Below Expectation (17)
      Time of the year
      Mar - May (45)
      Jun - Aug (52)
      Sep - Nov (59)
      Dec - Feb (63)
      All guests (507)
      All room types
      All languages
      Showing 219 verified guest comments
      12345
      9.6
      Exceptional
      Faye from Philippines
      Solo traveler
      Studio Room
      Stayed 1 night in July 2019

      Cozy Place at the Heart of the City”

      It was a 10- minute walk from rizal blvd and it was very good for its price. Modern facilities, Aircon was working well, complete toiletries and towels plus yummy breakfast (i'll definitely recommend their daing na bangus). I also appreciated the proximity map they have in their room. Hoping to get a room with a view of the city next time

      Reviewed July 14, 2019
      8.8
      Excellent
      Onielyn
      Family with teens
      Twin Room
      Stayed 1 night in July 2019

      Location is very accessible. Cleaned and spacious. Staffs are friendly. ”

      Except the staff accidentally given us a room thats was not cleaned yet but it was ok we were transferred to another room. Next time staff should be more careful and need to check which room is available to check in.

      Reviewed July 21, 2019

      Hi Onielyn, We sincerely apologize for the mix-up with your rooms! We'll be sure to bring this up again with both the front office and housekeeping staff. Nonetheless, we hope you had a wonderful stay with us, and we hope you enjoyed the services and amenities that both the hotel and the city had to offer you and your family. We look forward to seeing you again. Sincerely, Christa, Communications and Marketing Manager

      Responded August 07, 2019
      Henia Hotel
      9.2
      Exceptional
      Ulysses from Philippines
      Couple
      Double Room
      Stayed 1 night in July 2019

      Modern hotel at the heart of Dumaguete City.”

      Very clean hotel and modern facility with automated lights. Hotel is just across the public market and walking distance from Rizal blvd. Breakfast is great with a lot of options. Only down is shower, it is not properly working and the door has an opening where cold air enters the room making the shower really cold. I hope the hotel checks this, overall it is a a great hotel!

      Reviewed July 11, 2019
      8.8
      Excellent
      Jenny from Philippines
      Group
      Suite Rooms
      Stayed 2 nights in June 2019

      Suprisingly Good ”

      We were able to book a family room (which can fit 4 adults) and suite (4-5 adults) in a very affordable price, which included breakfast. The hotel is just across the public market, restaurants, and convenience stores. Their rooms are clean--with fresh linens and soft pillows. The only problem we encountered was the mechanism of opening room doors using the keycard. Anyway, this hotel is highly recommended! Will definitely book again in case I'm back in Dumaguete.

      Reviewed July 03, 2019

      Hi Jenny, and thank you for taking the time to leave us feedback on your stay. We appreciate guests who take the time to let us know which areas of our service we can improve on. We're very glad to hear that you enjoyed your rooms and the buffet breakfast offerings, as well as our convenient location. We've noted your comment on the keycards and are looking into ways we can improve this aspect for future guests. Looking forward to seeing you again on your next trip back to Dumaguete! Sincerely, Christa Communications and Marketing Manager

      Responded November 26, 2019
      Henia Hotel
      8.4
      Excellent
      ROQUELITO from Philippines
      Business traveler
      Double Interior
      Stayed 1 night in July 2019

      Great hotel!”

      good hotel and location.. though they forgot to put bath towels on my suite room..breakfast was okay, except for the very salty calamare..

      Reviewed July 23, 2019

      Hi there Roquelito, Thank you for your feedback on your stay with us. We're very happy to hear that you liked the hotel and its location. Apologies that our housekeeping forgot to provide you with bath towels, we hope this was immediately remedied. We'll make sure to make a note with HK regarding this. For the breakfast calamares, we'll be sure to tell the kitchen about your comment. Thanks again for choosing to stay with us, and we hope to see you again. Sincerely, Christa, Communications and Marketing Manager

      Responded August 07, 2019
      Henia Hotel
      7.6
      Very good
      Juan from Philippines
      Solo traveler
      Studio Room
      Stayed 2 nights in July 2019

      Perfect location but be alert. ”

      PROS: I like the location of the hotel. Near public market, restaurant and other establishments. CONS: Be alert. Why? There is a signage each room if you want to clean your room or not. There was a gay staff attempting to open my room even if the gay staff knew that the room is still occupied. I am changing my clothes during that time. It is really embarrassing. Recommendation: if you need a privacy. Please do not book this hotel. Find elsewhere.

      Reviewed July 17, 2019
      6.8
      Good
      Roger from Sweden
      Solo traveler
      Twin Room
      Stayed 2 nights in July 2019

      Nice, new hotel in excellent location. Big rooms and good air conditioning and beds. ”

      The room felt like new, fresh, hotel. The breakfast room has an excellent view of Dumaguete city center. The breakfast was cold the 2 days I stayed there. Cold eggs and meat. Must be improved. The wifi is the biggest problem according to my opinion. Extremely poor and unreliable, during my stay. Roger

      Reviewed July 14, 2019
      9.6
      Exceptional
      Theresa from Philippines
      Couple
      Family Room
      Stayed 3 nights in June 2019

      Exceptional”

      New hotel located at the city center... right across the public market and walking distance to the boulevard.... many food options near the area as well. Rooms are new and well kept; staff are polite and accommodating to our requests. One downside was the electronic panel in the room which calls for housekeeping service and do not disturb. If you take out the key card to leave the room, those lighted buttons shut off! Hope they fix that soon.

      Reviewed June 26, 2019

      Hi Theresa, Thank you for taking the time to leave us your feedback, we really love hearing back from guests about their stay with us! We're very humbled to hear that you love our rooms and service; we do our best to give guests a comfortable stay while in Dumaguete. Regarding your comment on the keycards, we're trying to find a way around the set-up. In the meantime, we've placed signs in each room that you can use to hang on your door when you want your rooms cleaned. You may also request an extra keycard from the front office staff for your other needs. We hope you choose to stay with us again on your next visit to the city. Sincerely, Christa, Communications and Marketing Manager

      Responded July 30, 2019
      Henia Hotel
      9.2
      Exceptional
      Wincent from Philippines
      Group
      Family Room
      Stayed 1 night in June 2019

      Amazing and very satisfying stay”

      We were so satisfied with our stay at Henia Hotel. The building is new and is located at the city center making it easier to move to and from tourist sites. Also the staff are very helpful, the room is clean and complete with basic amenities as well as very comfortable. Will definitely book again at Henia when i get back to Dumaguete.

      Reviewed June 18, 2019

      Hi Wincent, Thank you for your lovely comments, we really enjoy hearing back from guests! We're so glad you enjoyed your stay with us, and that you found our location very convenient for traveling around. We look forward to seeing you again on a future trip back to Dumaguete. Sincerely, Christa Communications and Marketing Manager

      Responded July 06, 2019
      Henia Hotel
      9.2
      Exceptional
      Zyrah from Philippines
      Solo traveler
      Studio Room
      Stayed 3 nights in May 2019

      Satisfied traveller”

      The place looks really great fron the outside. Upon entry, you'll see the elevator which really help when you have luggage. The staff were really welcoming and nice. The room was spacious and clean, the safe is a huge plus for me coz I can leave some my valuables while going out. The bathroom was spacious as well and with a bidet. 😉 the breakfast was good, the choices were quite few but they taste good. All in all, the stay was extremely satisfying. ☺

      Reviewed June 03, 2019

      Hi Zyrah, We're extremely pleased to hear you had an extremely satisfying stay with us; we do our best to provide an enjoyable stay for guests. We hope you had a great time in Dumaguete! We look forward to seeing you again on a future trip back to the City of Gentle People. :) Sincerely, Christa Communications and Marketing Manager

      Responded July 06, 2019
      Henia Hotel
      9.2
      Exceptional
      Ernst from Austria
      Couple
      Twin Room
      Stayed 15 nights in May 2019

      Highly recommend this for Dumaguete”

      The hotel is really great situated in the heart of Dumaguete. Rooms are clean and breakfast very good. They offer buffet with local and international breakfast, coffee, hot chocolate, icetea, fruits... WiFi is everywhere in the house for free, but sometimes very slow. Staff is friendly and helpful. They gave us one breakfast for free for our nephew. Only thing to mention: if you travel with kids in a 2 person room, there is no breakfast included for children, which was nowhere mentioned at Agoda. Only on the booking confirmation is a little note at the bottom in small letters

      Reviewed June 02, 2019
      10.0
      Exceptional
      Gene from Philippines
      Solo traveler
      Studio Room
      Stayed 2 nights in May 2019

      The rooms are clean and the staffs are nice”

      The location is just in front of the public market. 5 minutes walk going to Sans Rival where you can buy silvanas and 7 minutes walk going to the boulevard. If you are looking for a cheaper transportation going to Sibulan Airport, in front of the hotel, there's jeepney terminal going to Sibulan.

      Reviewed May 28, 2019

      Hi Gene, and thanks for leaving us a review! We're so glad you enjoyed your stay at Henia Hotel. Happy to hear that you love how conveniently located we are - walking distance to many city tourist spots and popular establishments, but also closeby to jeepney and tricycle terminals so it's easy to catch a ride to much further destinations.. We hope you choose to stay with us again on your next trip to Dumaguete. Sincerely, Christa, Communications and Marketing Manager

      Responded June 04, 2019
      Henia Hotel
      8.4
      Excellent
      Benjimen from Philippines
      Couple
      Double Interior
      Stayed 3 nights in May 2019

      It's all about the location”

      although dumaguete city is small, staying in henia is still about the location as everything is within a few minutes walk. the hotel is pretty new, so you expect the facility to be clean and well.. new. you also have adequate breakfast everyday. staff were also friendly. there are some things that they need to improve on though: - key card and security system not sensitive enough. need to tap the key card many times to open the door. - need to put a key card on the key slot if you need to activate the sign to have your room cleaned and bed made. but since you're only given one card, you have to go get another one at the front desk - key cards expire. suddenly you wouldn't be able to access your room. bummers if you need to go to the bathroom asap

      Reviewed May 21, 2019

      Hi Benjimen, and thank you for your feedback. We're happy to hear back from guests who enjoyed their stay with us, and are thrilled you like our convenient location, our facilities, and our buffet breakfast. Thank you for letting us know about the points we can improve on; we will be using this to improve on our services for future guests. We hope you had a great trip to Dumaguete, and we look forward to seeing you again in a future visit back. Sincerely, Christa Communications and Marketing Manager

      Responded November 26, 2019
      Henia Hotel
      7.2
      Very good
      Michelley from Philippines
      Business traveler
      Double Room
      Stayed 1 night in June 2019

      Just okay!”

      Room- no window, very small, too dark (no natural light can get in the room) Comfort room - tempered glass only so you could see someone from the bathroom (not ideal if your traveling with an officemate) , wash basin is outside the bath room. Location- just right across the wet market, easy and convenient on public transpo though.

      Reviewed July 11, 2019
      8.8
      Excellent
      JUN-JUN from Philippines
      Couple
      Studio Room
      Stayed 3 nights in June 2019

      Great location and nice facilities!”

      The hotel is apparently new and is located right at the heart of the city. Offers quality service for a surprisingly very affordable price. What I noticed though is that the restaurant is open in a limited time only.

      Reviewed June 30, 2019

      Hi Jun-jun, Thanks again for choosing to stay with us, and for taking the time to leave us a review. We're humbled to hear that you consider us a place that offers quality service at an affordable price. At Henia Hotel, we do our best to give guests a comfortable stay while they're in the City of Gentle People. And yes, our restaurant is only open for breakfast from 630am to 10am, but right outside the hotel and within walking distance are a number of restaurants and places to eat that will surely give you a memorable local dining experience. We find that many guests enjoy eating at the various establishments around the hotel, or take a pedicab to the ones that are a distance away. We hope to see you again on your next trip back to Dumaguete! Sincerely, Christa, Communications and Marketing Manager

      Responded July 30, 2019
      Henia Hotel
      8.0
      Excellent
      Ma from Philippines
      Couple
      Double Room
      Stayed 1 night in March 2019

      Great stay”

      Best place for relaxation. We booked a double room but it doesn’t have a city view which is an advantage to us so we can sleep longer and avoid the city noise. The breakfast buffet is great to fill our empty stomach in the morning. Near to the public market, church, blvd, and other nearby tourist spots.

      Reviewed March 20, 2019

      Hi Ma, Thank you very much for your input and your suggestions for other guests! Kind Regards, Kimberly, Manager

      Responded March 25, 2019
      Henia Hotel
      9.6
      Exceptional
      Hanain from United Kingdom
      Couple
      Twin Room
      Stayed 1 night in March 2019

      Excellent location. Clean and modern ”

      Fairly new, clean and modern hotel opposite public market and walking distance from the promenade and supermarkets. Best hotel we have stayed in during our month long travels in Philippines. Stayed here 3 nights and breakfast was excellent too. Walked to the pier for a day trip to Siquijor. If the price is reasonable then definitely recommend

      Reviewed March 16, 2019

      Hi Hanain, We are glad you enjoyed your stay with us and we hope that you had an awesome time for your holiday in the Philippines! Kind Regards, Kimberly, Manager

      Responded March 25, 2019
      Henia Hotel
      9.6
      Exceptional
      Hanain from United Kingdom
      Couple
      Double Room
      Stayed 1 night in March 2019

      Excellent location”

      Best location. Opposite the market. Walking distance to the promenade and the pier. Walk to supermarket etc. Hotel is clean and 7 months old. Twin rooms have windows. Doubles don’t. Excellent breakfast. If the price is reasonable then definitely recommended

      Reviewed March 13, 2019

      Hi Hanain, We are glad you enjoyed your stay with us and we hope that you had an awesome time for your holiday in the Philippines! Kind Regards, Kimberly, Manager

      Responded March 25, 2019
      Henia Hotel
      9.2
      Exceptional
      Stephanie from Philippines
      Group
      Double Room
      Stayed 2 nights in March 2019

      Good hotel for a quick trip”

      Everything was great except for the bathroom. Our bathroom was so small that the sink was outside the bathroom already. And we had issues with the toilet. The flush was weak. It got clogged after a while.

      Reviewed March 06, 2019

      Hi Stephanie, Thank you for taking the time to leave a review and comments. We apologize for the discomfort caused by the size of our double bathroom, may we recommend the double (interior) or twin room for your next stay? Both rooms are also good for 2 people, and have a bathroom larger than the standard double. Also, thank you for letting us know about the clogged toilet, we will have someone look at it. We hope you enjoyed your stay with us. Please consider staying with us again on your next trip to Dumaguete. Sincerely, Christa Communications and Marketing Manager

      Responded April 13, 2019
      Henia Hotel
      8.0
      Excellent
      James from Philippines
      Couple
      Suite Rooms
      Stayed 4 nights in February 2019

      Suite room is spacious”

      We booked for 4 nights from February 21 to 25, 2019. Buffet breakfast was good, we enjoyed the food and since we were in the 5th floor, we had the best view of Mt. Talinis in the morning. There's one problem that the hotel management needs to address. The sewerage system is not good coz there's a musty smell in the bathroom and it lingers. Even if you just flush your urine, the musty smell comes out.

      Reviewed March 04, 2019

      Hi James, Thank you for taking the time to leave a review. Your comments are important to us as they let us know which points we can improve on. Thank you for your comments on breakfast, we are also glad you enjoyed the view from your room. With regard to the bathroom smell, we have since installed air-fresheners in our bathroom and toilet area; and we have also made a note to check up on the sewage and drainage system to reduce the smell. We hope this will no longer be an issue on your next visit to the city. Sincerely, Christa Communications and Marketing Manager

      Responded April 13, 2019
      Henia Hotel
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      • Exceptional location
      • St Catherine of Alexandria Cathedral
      • Northbound Bus Terminal is within 0.78 km