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Heritage @ Clarke Quay Apartments

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Excellent
Based on 65 reviewsSee what guests said
9.0
82% would recommend to a friend
Heritage @ Clarke Quay Apartments
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9.0 Excellent guest rating
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"Good Location - nice view, closed to main attractions in Sin..."

KarnThailand
Bathroom
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9.5 Exceptional location
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9.5Location
  • 300 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
Deluxe Studio
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  • City view
  • 20 m²/215 ft²
  • 1 king bed
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Studio King Bed
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  • City view
  • 17 m²/183 ft²
  • 1 king bed
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Deluxe Studio
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  • River view
  • 23 m²/248 ft²
  • 1 king bed and 1 sofa bed
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Studio Single
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  • City view
  • 15 m²/161 ft²
  • 1 single bed
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Studio Single
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  • 1 single bed
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Verified guest reviews

Agoda Reviews (65)Booking.com Reviews (129)
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Cleanliness8.9
Facilities8.2
Location9.5
Room comfort and quality9.1
Service9.2
Value for money9.0
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Showing 53 verified guest comments
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10.0
Fabian from Argentina
Business traveler
Deluxe Studio
Stayed 9 nights in October 2017
Exceptional
I want to highlight the attention of Cherry and his partner, because they have put all their time to solve this problem which was really a great confusion. from now on I will contact you by this means with you for any updates. many thanks. Fabian Orellano
Reviewed October 24, 2017
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9.2
CHENG from Singapore
Solo traveler
Studio King Bed
Stayed 10 nights in September 2017
Snug Studio @ Great Location
I stayed at Heritage @ Clarke Quay (I think the location is more Boat Quay than Clark Quay) before and thoroughly enjoyed it and so I booked it again. Unfortunately, before I checked in, they had some issues with the room and called me to ask if I would mind moving to another Heritage Property about 13 mins walk away at Stanley Street with an upgrade of a slightly bigger room. I didn't mind and so I went, and I was glad I did. Although I had difficulty finding it at first due to the lack of signage of the Hotel, but once I sorted out on the phone with the friendly staff from Heritage, checking in was smooth and the location is absolutely fantastic with good bars, restaurants, cafes, hawker centres, 7/11 and MRT train station nearby. The room has almost everything you need like a studio apartment. I said almost because although they give you everything you need should you want to cook a light meal, there isn't a kitchen sink (to wash, to clean, to prepare) which makes any cooking process a 'little illogically inconvenient'. The bathroom's sink was not ideal or suitable either. However, you really don't need to cook as there are tons of food options. Other than the lack of a kitchen sink, the whole works were there, big nice comfy beds, good sized bathroom with powerful enough shower, wifi, washing machine/dryer (shared) etc etc .. it is basically a very efficient and excellently equipped little hotel apartment. If it had a small gym or pool, this would be pretty perfect for me. I stayed for almost a week and extended my stay for another 2 nights and was pleasantly surprised by a nice gesture of a small bottle of wine from Michelle, their guest relations manager. All in all, I had another good experience with Heritage again. They emailed regularly in regards to my stay, was prompt in my requests, and a smooth check out well taken care of by Adrian who also checked me in.
Reviewed September 25, 2017
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10.0
anh from Vietnam
Couple
Studio King Bed
Stayed 8 nights in September 2017
The apartment is lovely with everything you need f
There's a kitchen that is big enough for breakfast and simple meals. Clarke Quay, Orchard... are a few steps away. 7-Eleven and a mini market are right downstairs. A bonus is the washing machine/dryer! Rodan, our property manager was simply the best! He was there to help bringing our (heavy) luggages up and down when we checked in and out, sent us text msg to make sure we were ok during the stay. We even got a farewell gift from him! This place is highly recommended. You can't find any other places around the neighbourhood that offer that price for such a good quality.
Reviewed September 15, 2017
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4.8
Fong from Hong Kong
Family with teens
Studio King Bed
Stayed 7 nights in July 2017
Acceptable
There were ants in the apartment. We were aware that the property may be quite noisy but were still caught not only by its loudness but also by the trembling beats because there is a bar on the rooftop and we were staying on the 4/F, right beneath it. The staff were very nice but this could not compensate the loss of sleep. The operator took a guarantee deposit of SGD300 (we knew that beforehand) but unlike most of the hotels, they make it a real transaction on the credit card and you'll only get a refund after 3 weeks. Worse still, because it's a real transaction on the credit card, if one is using a foreign credit card, there would be losses on exchange for both debit and credit transactions. I lost 4% of the guarantee deposit as a result of such transactions (it could be more if the exchange rate of SGD moved against my favour).
Reviewed August 25, 2017
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9.6
Jaspreet from India
Solo traveler
Studio Single
Stayed 11 nights in May 2017
Brilliant location
So, the location is probably the best attribute of this place. Followed closely by the staff that manages it. It's not a regular hotel mind you. This place does not have a reception, but personally, the alert staff more than makes up for that. I interacted with a lady called Cherry who is extremely proactive in her interactions with me before I arrived. tracking my flight, she messaged me once I landed and was waiting for me outside the property to hand over the keys and explain things like wifi etc. Kudos to Cherry for the help. Location is great, although the noise from all the pubs downstairs does some time seep through the windows. but one has to be really listening hard for it to actually make a difference. ask for a river side room and you wouldn't be disappointed. I am currently staying here for the second time, and intend to do so each time I come to Singapore.
Reviewed August 23, 2017
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5.2
KA from Hong Kong
Business traveler
Deluxe Studio
Stayed 7 nights in July 2017
Noisy and lots of ants
As above. Stayed for 7 nights. Very noisy as there is constant karaoke noise from 7pm till 4am. Not only on weekend, but everyday. Lots of ants around the apartment. No tooth brush or tooth paste provided. Got cooking facilities but no salt or oil for cooking. Difficulty in checking in with poor communication when arrival.
Reviewed August 03, 2017
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10.0
Le from Vietnam
Couple
Studio King Bed
Stayed 8 nights in July 2016
Exceptional
Nice staffs Good location
Reviewed July 10, 2017
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10.0
Jun from China
Business traveler
Studio King Bed
Stayed 7 nights in June 2017
Exceptional
Hotel locati on is very convenient. Ms Marimar the Guest Relation Manager serivice is very good.Thank you.
Reviewed July 02, 2017
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8.8
Peter from United Kingdom
Business traveler
Deluxe Studio
Stayed 10 nights in September 2016
Excellent
Great roof top bar!
Reviewed May 27, 2017
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5.2
Merryn from Australia
Couple
Deluxe Studio
Stayed 10 nights in May 2017
Small room in noisy but central location
We booked this room because we thought it was an "delux apartment" with a couch and kitchen type facilities from the pics. It was s Long skinny room with no couch- no room to get out on one side of bed! It was noisy due to bars etc above and below. We also were under impression from advit was Clarke Quay not Boat Quay!
Reviewed May 22, 2017
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Heritage @ Clarke Quay Apartments
|Excellent 9.0
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