Heritage Hotel Cameron Highlands
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7.8
Very good
/10
(7760 reviews)See what guests said
Housekeeping191
View147
Breakfast91
See map
8.1
Excellent
Location rating score
Excellent location - Inside city center
Parking
FREE
  • Church of Our Lady of Mount Carmel200 m
  • Robinson Waterfall1.05 km
  • Hutan Lipur Parit Falls1.22 km
  • Taman Agroteknologi Mardi Cameron1.46 km
  • Cameron Valley Tea House2.29 km
  • Sam Poh Temple2.9 km
  • Parit Water Fall3.18 km
  • Galleria Time Tunnel4.82 km
  • Mossy Forest6.13 km
  • Cameron Lavender8.64 km
  • 3-star Hotel
    Free Wi-Fi
    2019

    Heritage Hotel Cameron Highlands

    Jalan Gereja, Tanah Rata, Cameron Highlands, Malaysia, 39000 - See map
    Wellness activities
    Fitness & Pool
    "Breakfast was appetizing with various choices, room was clean with bathtub included, and staffs were polite and helpful."
    Wan A. - September 9, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Very good service
    7.8 rating for service
    Very good cleanliness
    7.6 rating for cleanliness
    Very good facilities on premise
    7.5 facilities on premise
    • 810 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Balcony/terrace

    • Bar

    Cheaper than 94% of all properties in Cameron Highlands in the last 24 hoursCompared to 741 Cameron Highlands properties at Agoda for various dates
    Value for money7.7
    Location rating8.1
    Nearest airportSultan Azlan Shah Airport (IPH)
    Distance to airport32.3 km

    Rooms available at Heritage Hotel Cameron Highlands

    Superior
    Superior
    ...
    • Room size: 32 m²/344 ft²
    • Garden view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe Junior Suite
    Deluxe Junior Suite
    ...
    • Room size: 53 m²/570 ft²
    • Balcony/terrace
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Superior King or Twin Room (Old Wing) - Low Deals
    Superior King or Twin Room (Old Wing) - Low Deals
    ...
    • Room size: 33 m²/355 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Superior King or Twin Room (Old Wing)
    Superior King or Twin Room (Old Wing)
    ...
    • Room size: 33 m²/355 ft²
    • Balcony/terrace
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Superior Triple
    Superior Triple
    ...
    • Room size: 32 m²/344 ft²
    • Mountain view
    • 1 queen bed and 1 single be...
    Enter dates to see prices
    Deluxe Quadruple Room
    Deluxe Quadruple Room
    ...
    • Room size: 37 m²/398 ft²
    • Balcony/terrace
    • 2 queen beds
    Enter dates to see prices
    Deluxe Quad Junior Suite (New Wing)
    Deluxe Quad Junior Suite (New Wing)
    ...
    • Room size: 54 m²/581 ft²
    • Balcony/terrace
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 38 m²/409 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Deluxe Junior Suite (New Wing)
    Deluxe Junior Suite (New Wing)
    ...
    • Balcony/terrace
    Enter dates to see prices
    Room Standard Standard
    Room Standard Standard
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Heritage Hotel Cameron Highlands?

      Check-in is from 3:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Heritage Hotel Cameron Highlands?

      For those who wish to drive their own cars, Heritage Hotel Cameron Highlands has a car park available for guests. Car parking is free for guests.

      What is the smoking policy at Heritage Hotel Cameron Highlands?

      Heritage Hotel Cameron Highlands does permit smoking in some areas and is not 100% smoke-free. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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      What people love about Heritage Hotel Cameron Highlands

      • 8.0
        Very good
        Location

        "Really large hotel, well situated and quite cosy."

        Sergey

        |

        January 14, 2019

      • 8.8
        Excellent

        "Nights are quiet and beautiful surroundimhs."

        Wai K.

        |

        December 8, 2017

      • 8.4
        Excellent

        "Tq heritage hotel, we will be coming again."

        Hairani

        |

        January 3, 2019

      Property ranking|Compared to 741 Cameron Highlands properties
      See all rankings
      Room comfort score
      7.4/10
      Review score - United States
      7.2/10
      Cheapest price score
      Room size
      38 sqm.
      Better than
      96
      %
      of Cameron Highlands properties
      Better than
      95
      %
      of Cameron Highlands properties
      Better than
      94
      %
      of Cameron Highlands properties
      Bigger than
      94
      %
      of Cameron Highlands properties
      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

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      Overall rating:
      7.8
      Very good
      7,760 reviews
      Cleanliness
      7.6
      Facilities
      7.5
      Location
      8.1
      Read all reviews >
      What travelers say they love:
      The staff were friendly and the breakfast is okay.
      Liana from Malaysia
      Business traveler
      More about Heritage Hotel Cameron Highlands

      More about Heritage Hotel Cameron Highlands

      Heritage Hotel Cameron Highlands is ideally located in Tanah Rata. This boutique hotel is situated on a hill surrounded by elegantly designed gardens in the old English countryside style. The hotel itself is also well-decorated in a Tudor style. Within lush tropical rainforests, guests can feel relaxed and rejuvenated away from the chaotic environment of the city. The hotel also provides traditional and modern comforts with great service from the hotel’s friendly staff. The 238 rooms were designed with guests' comfort in mind. With its sleek interiors, the hotel has managed to include a full range of amenities which include an IDD telephone, mini bar, LCD TV with in-house movies, complimentary tea and coffee making facilities, complimentary newspaper upon request, and attached private balcony. Only eight minutes away, guests can stroll from the hotel and reach the town of Tanah Rata. With its location and full range of amenities, Heritage Hotel Cameron Highlands assures guests of a memorable stay.

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      Most talked about facilities

      Breakfast
      400 mentions
      Housekeeping
      268 mentions
      Internet
      99 mentions
      View
      82 mentions

      What they offer

      8.0
      Very good

      "Plus a breath-taking scenery over your balcony !"

      NUR S.

      |

      January 2, 2019

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      American
      Asian
      Halal

      Restaurants on site

      RAINFOREST RESTAURANT
      Cuisine:American, Asian, Chinese
      Menu:Buffet, A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Property announcements

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      Reviews of Heritage Hotel Cameron Highlands from real guests

      Overall rating
      7.8
      Very good
      From 7760 reviews
      8.2Location
      7.9Service
      7.7Value for money
      Agoda Reviews (5702)Booking.com Reviews (2058)
      Rating via Agoda7.7
      /
      10
      Cleanliness7.6
      Facilities7.5
      Location8.1
      Room comfort and quality7.4
      Service7.8
      Value for money7.7
      High score for Cameron Highlands
      Rating
      9+ Exceptional (601)
      8-9 Excellent (633)
      7-8 Very Good (1123)
      6-7 Good (613)
      <6 Below Expectation (730)
      Time of the year
      Mar - May (768)
      Jun - Aug (925)
      Sep - Nov (794)
      Dec - Feb (1213)
      All guests (5702)
      All room types
      All languages

      Show reviews that mention 

      Showing 3700 verified guest comments
      12345
      8.0
      Excellent
      RAIMY from Malaysia
      Family with young children
      Deluxe Quadruple Room
      Stayed 2 nights in July 2019

      Our favourite hotel in cameron highlands!”

      Superb location in tanah rata away from the city noise. Recommended for family vacation. But security must alert because i saw 2 local youngster park their motorcycle at new block, then quickly went into the library hang out there chit chat pretending read some books.

      Reviewed July 20, 2019
      7.2
      Very good
      Hock from Malaysia
      Group
      Superior
      Stayed 2 nights in July 2019

      Helpful staff”

      I booked two rooms via Agoda. Breakfast provided only for one of the rooms! However, the front desk staff was extremely helpful and allowed us to check in early at around noon. Shah and Zul from the maintenance team also helped me replaced the flat batteries in my car remote controls.

      Reviewed July 23, 2019
      10.0
      Exceptional
      Shih from Malaysia
      Couple
      Superior
      Stayed 1 night in July 2019

      Good”

      Quite satisfied with my stay there

      Reviewed July 22, 2019
      8.0
      Excellent
      Moez from Tunisia
      Family with young children
      Deluxe Quadruple Room
      Stayed 2 nights in July 2019

      Very good”

      Nice location from a stone's throw away from Tanah Rata bus terminal. Breakfast is varied and of good quality. Rooms are spacious and I really like the bath tub.

      Reviewed July 21, 2019
      8.4
      Excellent
      Kavy from Malaysia
      Family with young children
      Deluxe
      Stayed 1 night in July 2019

      Iron & board at corridor”

      Im at regular customer to this hotel. This time i went 13/7/19 with family & kid. Room at new wing. The next morning called housekeeping for iron & board coz wana iron my dress & jeans. But the housekeeping guy said, they no more providing iron to room, but i need to go use the iron and board they provided at every floor corridor. I was extremely shocked with that answer & told him im just wearing towel after take my shower, how i wana go the corridor with half naked & iron my dress there? He said now the hotel rules are like that. This sounds very weird & not customer friendly at all.. Heritage cameron, you should upgrade yourself & provide this facilities to rooms. Not to degrade your facilty & ask us go iron our dress at corridor and, if anyone else using the iron board at the time, then i need to wait the person to finish. Seems like you are becoming worst then budget boutique hotels. Please dont hessitate to provide this kind facility to your customers since it is'nt expensive..

      Reviewed July 18, 2019
      8.8
      Excellent
      Terence from Vietnam
      Solo traveler
      Superior
      Stayed 1 night in July 2019

      Comfortable and Pleasant Hotel”

      Away from the main road in a quiet location with good views. Rooms well appointed, clean and comfortable. Staff were courteous and professional.

      Reviewed July 16, 2019
      10.0
      Exceptional
      Alan from Malaysia
      Couple
      Superior
      Stayed 1 night in July 2019

      Clean, Nice, friendly staff and good breakfast ”

      Nice and big room with wonderful breakfast. Very friendly staff and I will stay again.

      Reviewed July 16, 2019
      9.6
      Exceptional
      srikanth from India
      Family with young children
      Superior
      Stayed 1 night in April 2019

      Old Hotel but well maintained”

      Hotel is old Located 1 km away from Tanan Ratah Bus Terminals Don't try to walk to Hotel, its located on a small hill walking from bas terminal is a challenge Recommend you to take taxi 5-10 RM Breakfast :Not many options, Vegetarian is limited but you can still place a request for a special dish 1Night earlier if you are unable to eat the breakfast.

      Reviewed April 20, 2019
      10.0
      Exceptional
      Shariffah from Malaysia
      Family with young children
      Deluxe Quadruple Room
      Stayed 2 nights in March 2019

      Great location, perfect for families, clean & good breakfast”

      Pro : Nice view from hotel, location very quiet and great for relaxing. Nearby food stall and many shops like 5 minutes by car. Hotel daily cleaning & many facilities at lobby for kids/teens i.e. kids playroom, snooker, games etc. Drive 15 mins to Brinchang to visit Strawberry Park & 20 mins to Bharat Cameron Valley Tea Plantation. Many steamboat buffet can be found within 15 mins from hotel. Great food to try in cold weather. Cons : -Nil-

      Reviewed April 08, 2019
      9.6
      Exceptional
      Buvaneswari from India
      Couple
      Superior
      Stayed 1 night in December 2018

      Calm and Comfortable stay”

      This place is a brilliance in terms of service, cleanliness and comfortable. With the vintage British themed rooms, that are subtly lit. The view from the rooms are awesome. The facilities in the room was top notch. Overall a worthy stay.

      Reviewed March 18, 2019
      6.4
      Good
      Mitra from Malaysia
      Couple
      Superior
      Stayed 1 night in July 2019

      My stay was okay ”

      Pro: 1)hotel is situated close to the town 2) Big and spacious room 3) nice view (at least i got a nice view) Con: 1) Made a SPECIFIC REQUEST for a double bed because i was travelling with my husband but when i arrived there, i was told that the room that was allocated to me had two single beds, however if i wanted a room with a double bed, i would have to upgrade, the upgrade was about rm60 or so. 2) room smells old and musty.

      Reviewed July 19, 2019
      9.6
      Exceptional
      moh from Malaysia
      Family with young children
      Deluxe
      Stayed 2 nights in July 2019

      Huge and cozy”

      Big room, big bathroom. Carpark is provided. Located on the hill with beautiful scene.

      Reviewed July 11, 2019
      8.0
      Excellent
      Sarmedi from Malaysia
      Business traveler
      Superior
      Stayed 1 night in June 2019

      Good”

      Good

      Reviewed July 04, 2019
      8.0
      Excellent
      Alqoosirah from Malaysia
      Couple
      Deluxe
      Stayed 2 nights in June 2019

      Nice”

      Great

      Reviewed July 03, 2019
      9.6
      Exceptional
      Brenda from Singapore
      Family with teens
      Deluxe Quadruple Room
      Stayed 1 night in June 2019

      Exceptional”

      Nice quaint little hotel right in the heart of Jonker Walk. A mini mart right next to it only. A gem I would say, Old world charm shophouse style. My kids were enthralled! More suited for families with older kids who just want to chill in the room. Wonderful service from the staff too! Well explained about how to get to places we want to go

      Reviewed June 20, 2019
      6.8
      Good
      Chong from Malaysia
      Business traveler
      Superior
      Stayed 1 night in June 2019

      Heritage Cameron Highland”

      friendly front desk staff, express check in/out, friendly and attentive servers at the restaurant. decent and basic breakfast choice with egg station at the side of restaurant. spacious room with ceiling fan, the weather is cooling just open the window installed with mosquito net. this superior room no safety box. 10 mins walking distance to nearby shops at Tanah Rata. a pleasant stay at heritage cameron highland.

      Reviewed June 17, 2019
      8.4
      Excellent
      wai from Malaysia
      Couple
      Deluxe
      Stayed 1 night in May 2019

      Big room and strategic location”

      I love the location of this hotel in tanah rata as near all facilities but not crowded. Due to my visit is during puasa month, not much guest during this period. I can really enjoy my stay and breakfast provided by hotel.

      Reviewed June 09, 2019
      5.6
      Anthony from Singapore
      Group
      Superior
      Stayed 3 nights in May 2019

      Terrible WIFI connection.”

      Most areas satisfactory except for terrible WIFI connection, it keep dropping off every 5 to 10 minutes which mean we have to go through the process of reconnecting many many times a day and often in the middle of sending a message.

      Reviewed May 30, 2019
      8.8
      Excellent
      Nor from Malaysia
      Family with teens
      Deluxe Quadruple Room
      Stayed 1 night in April 2019

      Excellent”

      Good, quiet location. On my weekend stay, the morning mist came down heavy which got my family all excited, becoz Cameron wasnt usually cold nowadays. Staff are great, friendly and helpful. The bellboy on my arrival day helped my dad with wheelchair into our room. Room (superior) is generally ok, furniture and fittings are a bit dated but Heritage is an old hotel admittedly, with one bedside lamp askew maybe becoz someone hung something on it and maintenance has not gotten on its repair rounds yet. One thing I sure like to commend is the breakfast bufet. I chose this hotel for my weekend getaway upon reading positive reviews on its breakfast, and I wasnt dissapointed. The selection is fair and caters for everyone. Nasi lemak sambal is good but really too spicy though for the non-chilli person. I will definitely stay with Heritage again.

      Reviewed April 28, 2019
      8.4
      Excellent
      Danny from Australia
      Couple
      Superior King or Twin Room (Old Wing)
      Stayed 3 nights in February 2019

      Bathroom Issues”

      The bathroom allocated to us definitely needs refurbishment. It also had an old world smell so had to shut the door and open the windows in the bathroom. The room, facilities and bed linen were perfect. The staff were perfect.

      Reviewed February 25, 2019
      12345
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      Heritage Hotel Cameron Highlands
      |Very good 7.7
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      • Excellent location
      • Church of Our Lady of Mount Carmel
      • Tanah Rata Bus Station is within 0.8 km