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Heritage Hotel Cameron Highlands

"Value for money, clean & spacious Deluxe room."

Gloria - December 19, 2019
Superior King Heritage Hotel Cameron Highlands
Lobby Heritage Hotel Cameron Highlands
Lobby Heritage Hotel Cameron Highlands
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2019

Heritage Hotel Cameron Highlands

Jalan Gereja, Tanah Rata, Cameron Highlands, Malaysia, 39000 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Front desk [24-hour]
Hassle-free check in
See map
Popular landmarks
Church of Our Lady of Mount Carmel 150 m
Parking Lot, Pangsapuri Telekom 200 m
Sekolah Kebangsaan Convent Tanah Rata 250 m
Traveler Pub & Bistro 320 m
SpeedMart 99 340 m
Fruit Delight 340 m
Cameron Highlands Tea Field Observatory 340 m
Jabatan Pendaftaran Negara Cameron Highlands 380 m
Tan's Camellia Garden 380 m
Cameron Pharmacy 400 m
Nearby landmarks
Cameron Highlands Trail No. 10 1.45 km
Agro Technology Park in MARDI 1.53 km
Cameron Bharat Tea Estate 1.64 km
Sam Poh Temple 2.88 km
Raju Hill Strawberry Farm 3.01 km
Big Red Strawberry Farm 3.19 km
Time Tunnel Museum 3.86 km
Cameron Highlands Butterfly Garden 5.65 km
Mossy Forest 6.05 km
Cameron Lavender 7.15 km
8.2

Excellent

Location rating score

Inside city center
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 810 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Balcony/terrace

  • Bar

Cheaper than 94% of all properties in Cameron Highlands in the last 24 hoursCompared to 741 Cameron Highlands properties at Agoda for various dates
Value for money7.7
Location rating8.2
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport32.3 km

Rooms available at Heritage Hotel Cameron Highlands

Superior King or Twin Room
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  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 1 queen bed or 2 single bed...
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Superior Twin Room
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 single beds
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Deluxe Quad Junior Suite (New Wing)
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  • Room size: 54 m²/581 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Superior King Room
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe King
...
  • Room size: 38 m²/409 ft²
  • Balcony/terrace
  • 1 king bed
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Superior King
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 king bed or 2 single beds
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Deluxe Quadruple Room
...
  • Room size: 37 m²/398 ft²
  • Balcony/terrace
  • 2 queen beds
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deluxe junior quadruple suite in new wing
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  • Room size: 52 m²/560 ft²
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Deluxe Junior Suite
...
  • Room size: 53 m²/570 ft²
  • Balcony/terrace
  • 1 king bed and 2 single bed...
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Superior Triple
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 queen bed and 1 single be...
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Frequently asked questions

What time is check-in and check-out at Heritage Hotel Cameron Highlands?

Check-in is from 03:00 PM, and check-out is until 12:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Heritage Hotel Cameron Highlands?

For those who wish to drive their own cars, Heritage Hotel Cameron Highlands has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

What is the smoking policy at Heritage Hotel Cameron Highlands?

Heritage Hotel Cameron Highlands does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Heritage Hotel Cameron Highlands

  • 8.8
    Excellent
    Breakfast

    "Breakfast is good with plenty choices."

    Mohd

    |

    February 26, 2020

  • 10.0
    Exceptional
    Breakfast

    "The breakfast also was incredible."

    Fazira

    |

    January 5, 2020

  • 10.0
    Exceptional
    Cleanliness

    "Very clean with nice view as well."

    Naufal

    |

    March 10, 2020

Property ranking|Compared to 741 Cameron Highlands properties
See all rankings
Room comfort score
7.4/10
Cheapest price score
Room size
38 sqm.
Service score
7.8/10
Better than
96
%
of Cameron Highlands properties
Better than
94
%
of Cameron Highlands properties
Bigger than
94
%
of Cameron Highlands properties
Better than
87
%
of Cameron Highlands properties
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Overall rating:
7.8
Very good
8,762 reviews
Cleanliness
7.6
Facilities
7.6
Location
8.2
Read all reviews >
What travelers say they love:
Room and bathroom ammenities was adequate.
Mohamed from Malaysia
Business traveler
More about Heritage Hotel Cameron Highlands

More about Heritage Hotel Cameron Highlands

Heritage Hotel Cameron Highlands is ideally located in Tanah Rata. This boutique hotel is situated on a hill surrounded by elegantly designed gardens in the old English countryside style. The hotel itself is also well-decorated in a Tudor style. Within lush tropical rainforests, guests can feel relaxed and rejuvenated away from the chaotic environment of the city. The hotel also provides traditional and modern comforts with great service from the hotel’s friendly staff. The 238 rooms were designed with guests' comfort in mind. With its sleek interiors, the hotel has managed to include a full range of amenities which include an IDD telephone, mini bar, LCD TV with in-house movies, complimentary tea and coffee making facilities, complimentary newspaper upon request, and attached private balcony. Only eight minutes away, guests can stroll from the hotel and reach the town of Tanah Rata. With its location and full range of amenities, Heritage Hotel Cameron Highlands assures guests of a memorable stay.

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Most talked about facilities

Breakfast
400 mentions
Housekeeping
268 mentions
Internet
99 mentions
View
82 mentions

What they offer

8.8
Excellent
Spaciousness

"I like the hotel because the room so big."

haire

|

March 10, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Halal

Restaurants on site

RAINFOREST RESTAURANT
Cuisine:American, Asian, Chinese
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Heritage Hotel Cameron Highlands from real guests

Overall rating
7.8
Very good
From 8762 reviews
8.2Location
8.0Service
7.8Value for money
Agoda Reviews (6211)Booking.com Reviews (2551)
Rating via Agoda7.7
/
10
Cleanliness7.6
Facilities7.6
Location8.2
Room comfort and quality7.4
Service7.8
Value for money7.7
High score for Cameron Highlands
Rating
9+ Exceptional (680)
8-9 Excellent (665)
7-8 Very Good (1154)
6-7 Good (619)
<6 Below Expectation (754)
Time of the year
Mar - May (780)
Jun - Aug (996)
Sep - Nov (840)
Dec - Feb (1256)
All guests (6211)
All room types
All languages

Show reviews that mention 

Showing 3872 verified guest comments
12345
9.0
Exceptional
MD from Malaysia
Family with young children
Deluxe King
Stayed 2 nights in March 2010

cool point at cameron highlands”

best view, location and environment
security need to be improved

The heritage hotels is located in the prestigious area of cameron highlands. It is only five to seven minutes away from the city of tanah rata. The rooms are located on an open-air corridor, they are large in size, and they look nice for every pieces of furnitures inside the rooms.The color of the room is good for mind theraphy especially the colours of the curtains and white bedspreads give full of relax. Rooms are equipped with complimentary coffee/tea making facilities that good for your health. Bathrooms are in good condition. The restaurant provide local favorite food that can be classified the best among the locals hotel.Overaal,this hotel is rellay suitable for those who need to discovered beautiful enviroment and fresh air in Cameron Highlands.

Reviewed March 23, 2010
10.0
Exceptional
Raymond from Malaysia
Family with young children
Deluxe King
Stayed 2 nights in December 2011

Lovely hotel up in the highland”

Peaceful and Refreshing

My family and I have a wonderful stay at the Heritage Hotel in Cameron Highlands. It is a lovely hotel perched at a quiet corner of Tanah Rata. Its central location makes rides to the Strawberry Farm in Brinchang and Tea Plantation in Sungai Palas a breeze. The room that we stayed in airy and we have a nice view of the Tanah Rata town. My children had great fun plucking fresh strawberries. Overall, it is a comfortable hotel that have good amenities, children playroom, reading room, snooker table for the family. We give it a thumbs up.

Reviewed March 30, 2012
9.0
Exceptional
Ashok from India
Group
Superior King
Stayed 2 nights in August 2012

Lovely hotel with great view”

beauty

it is good hotel in cameron highland. great view good location and service with smile. we reached at 9.00am but the check in time was 3.00pm. but counter staffs were so nice that they gave the room immediately.hotel is neat and clean. breakfast is although malaysian food but it is ok. it is near to tanah rata. only one drawback , it is 10 minutes walk from tanah rata market. hotel should provide free shuttle regularly to tnah rata. and free wi wi should be available in every room. over all great hotel .i will like to visit again.

Reviewed August 31, 2012
10.0
Exceptional
tengku from Malaysia
Family with young children
Superior Triple
Stayed 2 nights in October 2019

the best!”

Love the hotel so much, very satisfied with everything. Friendly and helpful staffs. I requested for a surprise deco and they set up very nicely and beautiful. A very clean room, superior triple room is comfortable for my 4 small children, fantastic view of cameron highland from the balcony, quiet at night (far from traffics sound), a great location, uphill nearby Tanah Rata town. Got a room with 3 free breakfast for adults with absolutely reasonable price. Simple but tasteful food, my children love it.

Reviewed October 13, 2019

Dear Guest, We are glad to hear that you enjoyed your stay at our hotel and it is our pleasure to serve you during your stay. Your comments are very much appreciated and it is important for us to improve our service for your next stay and for other guests as well. Thank you for choosing Heritage Hotel Cameron Highlands.

Responded December 31, 2020
Heritage Hotel Cameron Highlands
9.7
Exceptional
Yee from Malaysia
Family with teens
Superior King
Stayed 2 nights in October 2015

Nice hotel with lots of parking lots”

spacious room, good breakfast, good location

2 nights stay at Heritage hotel was awesome. most of the hotels in Cameron Highlands (CH) are not having sufficient parking lot. So you not to worry in this hotel as it has lots of parking lot. Located at a higher place, the surrounding is nice and cozy. We get a Superior room with breakfast included as does not want to trouble to look for breakfast early in the morning. The buffet style breakfast is not bad, mum enjoy the porridge a lot. Room is clean and spacious with balcony. This room is attached with a fan, so if you need to control the fan speed, remember to check in the wardrobe as it is hidden in the wardrobe. Do not forget to pay a visit of the garden in this hotel, pretty fresh and greeny view. If you feel like reading, you may proceed to the Library at the Ground Floor (next to the laundry). You can find English and limited Chinese books and many Japanese books. Staffs at Reception are friendly when asking for the direction to go down to the Garden. It is a nice hotel and value for money. As I do not need wifi much, I need not go to Lobby to use the limited coverage Wifi in lobby.

Reviewed October 18, 2015
8.3
Excellent
Joanna from United Kingdom
Couple
Superior King
Stayed 2 nights in February 2016

A comfortable hotel with great views”

The view, the large airy room with balcony, the choice of places to eat

Heritage Hotel Cameron Highlands - It was easy to walk in to Tanah Rata (downhill) from the hotel and our room was comfortable with a balcony and great views of the surrounding area. The breakfast was plentiful. We didn't eat other meals at the hotel but there was a good choice of restaurants. The staff were helpful about storing our luggage for a couple of hours after we checked out.. It was inconvenient not to have wifi in the room - we had to go down to the lobby but the signal was not very strong and so connection was slow. The fire door ( ie from lift to rooms) on the fourth floor was broken and did not create a very good impression. There were no towels in the room when we first arrived.

Reviewed February 13, 2016
9.0
Exceptional
Intan from Malaysia
Family with teens
Superior King
Stayed 1 night in February 2012

One of the best hotel in Cameron Highland”

Quite Surroundding...good condition...great breakfast...

this is my 10times vacation in cameron highland. many hotel i stay before this. and this is my first time stay at heritage hotel. my 1st impression is the hotel very unique design. sejuk mata memandang. once i step inside the lobby, the staff at main entrance was very friendly and helpful. they help my family bring all the bags. then i go to the counter for check-in. it's very easy becoz i already booking by agoda. but last minute my family want to add extra bed. so, the staff explain clearly to me and i get the extra bed+breakfast for one more person. great!!! then we go to our room. when i step in to the room, wow it's the big want even the room only for 2 person. when the extra bed arrived at our room, still have more space. the room condition is the best. one more thing, the breakfast is very nice. much variety of food. and i eat cover for lunch also. hehe..so, i will back to this hotel after this. i very recommend to others to stay at this hotel.

Reviewed February 11, 2012
10.0
Exceptional
Wan from Malaysia
Solo traveler
Superior King
Stayed 3 nights in June 2018

Antique hotel at secluded location with great view”

I couldn't remember the last time I visited Cameron Highlands, but believe it was more than 20 years ago when I was just a teenager. So this was the first time I went there as an adult. I chose Heritage Hotel because of a promotion they had at the time, and was really worth it. Although this was kind of an old and antique hotel, it was very well maintained. Its secluded location on top of a small hill gives off a wonderful view and a good sense of privacy. The room only has a ceiling fan instead of air conditioner, but even so the weather was very cold day and night that I didn't need to turn on the fan. Breakfast was appetizing with various choices, room was clean with bathtub included, and staffs were polite and helpful. Would stay there again on my next visit.

Reviewed September 09, 2018
8.3
Excellent
Mohd from Malaysia
Family with teens
Deluxe King
Stayed 1 night in May 2011

Great Hotel with Nice Big room ”

Peaceful location, close to Tanah Rata town and nice breakfast

this is actually our very last minute booking (1-day before) and i was jumped into making this hotel as my choise based ot its great low offer and a lot of positive review. i just hoping that i'll get the same as what have been reviewed since i had bad experienced where actual accommodation/room is below my expectation. on the day i arrived, the checked-in is quite fast and i was informed that the room i booked (deluxe) was not available but however they gave me free upgrade to bigger room (with double king bed). children's playroom was attracting my son attention and it is very clean. the list to room is however located quite far from the main lobby. the room is big, clean and all the appliances are in working condition - only positive comments on the room from me! view from the room facing towards tanah rata town is great and breakfast made us stuck there for almost an hour to enjoy the nice and delicious food which our family really enjoyed! this could be my place again if i go to cameron highlands.

Reviewed May 18, 2011
9.7
Exceptional
Michael from Malaysia
Couple
Superior King
Stayed 2 nights in September 2014

Heritage Hotel is a Great Place to stay ”

Location, Staff,

We had a wonderfully pleasant and enjoyable stay in Heritage Hotel. Firstly we were upgraded to a Suite as the Hotel were busy hosting a few conventions. Secondly, the staff we interacted with (front desk, housekeeping & cafe/restaurant) are all very helpful and pleasant. Especially Arnie from the Front Office, who even remembered my name the next day when we pass each other along the road leading to the Tanah Rata town central. Thirdly, the location is just a 10-15 minutes to Tanah Rata central area. Faster walking down, slightly slower when walking up.

Reviewed September 15, 2014
8.8
Excellent
Shanfu from Singapore
Family with young children
Superior King or Twin Room
Stayed 1 night in December 2019

Honest and helpful staffs that made the stay a memorable one”

I stayed with my family for 3 nights. The traffic jams on Cameron Highlands was a turn off so we spent most of our time in the hotel. The hotel was slightly old but it is nested on a hill with good views out of the window. What however truly made my stay memorable and pleasant was due to two hotel staffs (Shafiq and Mira) who demonstrated integrity and excellence in their service to guests. Being careless, I accidentally left my watch and gold wedding ring in the room’s safe that was unlocked. 2 hours after I left the hotel en route back to Melaka, my wife suddenly noticed that I was not wearing my watch and ring. I immediately called the hotel and Shafiq was the one who picked up the call. 30 minutes later, he informed me that Mira found the ring. The watch and ring were subsequently couriered back to me in Singapore and I am now wearing them again. No amount of words can express my gratitude to the two of them for finding my ring and watch. Both of them ought to be proud of themselves as they represented not only the best of Heritage Hotel, but also their country Malaysia and humanity.

Reviewed January 03, 2020

Dear Guest, We are happy to hear that you enjoyed your stay in our hotel. Your review is very much appreciated. Thank you for choosing Heritage Hotel Cameron Highlands.

Responded February 17, 2020
Heritage Hotel Cameron Highlands
9.6
Exceptional
Inez from Indonesia
Family with young children
Deluxe King
Stayed 2 nights in December 2019

Great place for relaxing ”

- Location-wise superb. Away from the city noise, great for relaxing - Nearby food stalls, shops, and restaurants (3 mins by car, 10 mins walking) - This was our second time in Heritage hotel. First time was like four years ago and the room quality, comfort and cleanliness still the same. Hands down - Housekeeping department very quick and prompt. Keep up the good work - Only breakfast quality and taste a bit disappointing. We remembered four years ago, they had the whole cheese variety, but now no more - Overall, we says this is our favourite hotel in Cameron Highland

Reviewed December 11, 2019

Dear Guest, We are glad to hear that you enjoyed your stay at our hotel and it is our pleasure to serve you during your stay. Your comments are very much appreciated and it is important for us to improve our service for your next stay and for other guests as well. Thank you for choosing Heritage Hotel Cameron Highlands.

Responded September 15, 2020
Heritage Hotel Cameron Highlands
10.0
Exceptional
Nurul from Malaysia
Couple
Superior King
Stayed 1 night in September 2012

Lovely hotel with beautiful view”

good value for money

We were surprised when we arrived at Heritage Hotel. The hotel exceeded our expectations! The setting is beautiful, the room is very comfortable and clean, and the environment is peaceful. The hotel provides the best value for money for a night's stay in Cameron Highlands. It's conveniently near to the town shops so you can easily go for dinner or some may even choose to walk there. The hotel is spacious and has a lot of beautiful spots around the vicinity so you can take beautiful pictures. We loved the hotel to bits!

Reviewed September 10, 2012
9.3
Exceptional
Aisyamastura from Malaysia
Family with young children
Superior King
Stayed 1 night in October 2010

Great hotel with excellent service”

Spacious room, scenic view from balcony, good selection of breakfast & fish pond
None

Heritage Hotel is located up hill of tanah rata with scenic view not far from Tanah Rata town. We were greeted with smiles from the front desk and the service was efficient even some of them are trainees as I did not have to wait for a long time to get my key-card.The room was spacious, bathroom with bathtub and hot shower. As for breakfast, they have quite wide selection and varieties of food. In a nutshell, I'm happy and satisfied with my stay at the hotel.

Reviewed December 28, 2010
9.0
Exceptional
syed from Malaysia
Business traveler
Superior King
Stayed 1 night in July 2012

nice hotel”

the features and the room

my collegue and i went for a one day meeting at tanah rata. we never been to any hotel here. this is our first time at the hotel and cameron highland. we have a nice big room and nice surrounding. great breakfast eventhough not much choices. overall its also a nice place to stay with a kids

Reviewed July 19, 2012
9.0
Exceptional
Gabriela from Czech Republic
Family with young children
Superior King
Stayed 2 nights in December 2013

Pleasant hotel, excellent location”

Location, view, friendly staff

We have stayed at the Heritage Hotel before and we would stay again. It's located in a quite area of Tanah Rata and it has a beautiful view of surrounding countryside. The hotel is a little bit dated but it's kept clean. The staff are very friendly. You can easily walk from the hotel to the centre of Tanah Rata in search of food an entertainment. The hotel has a nice garden, playroom for small kids and a library! It's excellent for just chilling out.

Reviewed December 22, 2013
10.0
Exceptional
Mohamed from Malaysia
Business traveler
Deluxe King
Stayed 1 night in February 2020

Wonderful stay”

It was a while since the last timw visited Cameron Highlands. Noticed a lot of changes in CH but Heritage Hotel still remained the same, with some upgrading or course. Check in was fast and the room was big, clean and comfortable. Room and bathroom ammenities was adequate. Everthing was excellent. Breakfast too was good, with choices from local to international spread. Overall was really satisfied and will visit and stay here again.

Reviewed February 25, 2020

Dear Guest, We are happy to hear that you had an enjoyable stay at our hotel. Your review is very much appreciated. Thank you for choosing Heritage Hotel Cameron Highlands.

Responded February 26, 2020
Heritage Hotel Cameron Highlands
10.0
Exceptional
HAJI from Malaysia
Family with young children
Superior King
Stayed 1 night in August 2013

nice holiday”

1.view 2.clean3.big spacious room

we stayed for a night in this hotel,it was a good choice for a family with young kids the breakfast was reasonably good, the room service was good and plenty of parking spaces for cars.it was just a walking distance to a nearby town of Tanah Rata and the view all along the quiet road to town was so beautiful. we were there during a good weather day good sunshine and no rain and able to snap many good photos of our family. one little note tho, please inform the management of this hotel to review the iron grill at the balcony,it might post danger and unsafe for little kids, the grill openings were to vast

Reviewed August 24, 2013
9.0
Exceptional
Kathy from Singapore
Solo traveler
Deluxe King
Stayed 1 night in November 2010

Colonel style hotel with great location & big room”

Location, huge room, local colonel style.
Stained bedsheet & no spa

I enjoyed my stay at Deluxe Room at the new wing of Heritage Hotel. The location is near to Tanah Rata which is a way better town compared to Brinchang. Tanah Rata has Starbucks, Mary Brown, all the local delicacy, as well as a massage parlor. The staff at the hotel are also extremely helpful and helped me many times to book cabs thru and fro town.

Reviewed December 06, 2010
9.6
Exceptional
Sharifah from Malaysia
Family with teens
Deluxe Quadruple Room
Stayed 2 nights in August 2019

Nice hotel”

Pros - easy check in and check out, no deposit required, ample parking, friendly staffs, very spacious room, clean bed sheets and towels, 4 pillows for a queen bed, comfy bed and comforter, spacious bath room, adequate toiletries, 9 tv channels which I think more than enough. Nice breakfast with good taste. Nasi lmk, fried noodle, soup noodle, porridge, cereals, bread, salads, fruits, sausage, baked bean and lots more... Very satisfying. This is my 2nd stay here and I'm really satisfied with the hotel. Definitely a good hotel with very reasonable price in Cameron Highlands

Reviewed August 16, 2019
12345
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