8.4
Excellent
/10
(3,198 reviews)See what guests said
View95
Housekeeping36
Breakfast16
See map
9.1

Exceptional

Location rating score

Exceptional location
Heritage Hotel Hallstatt

"Hotel just behind the jetty to train station with nice view."

Feh - October 20, 2019

Standard Twin - City View Heritage Hotel Hallstatt
Entrance Heritage Hotel Hallstatt
Entrance Heritage Hotel Hallstatt
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Free Wi-Fi

Heritage Hotel Hallstatt

Landungsplatz 101, Hallstatt, Hallstatt, Austria, 4830 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 3,198 reviews
Exceptional reputation
Recommended by 94% of guests
Exceptional comfort
9.0 room quality and comfort
Excellent cleanliness
8.9 rating for cleanliness
Excellent service
8.2 rating for service

Luckily the reception staff reminded me there is coffee machine in my room which can make hot water.

YUEN | January 2, 2020

Friendly staff, clean and tidy room, Location excellent, Restaurant food and prices are reasonable.

Man | October 3, 2019

The location of the hotel is great and staff are extremely helpful and friendly.

Beverley | May 5, 2019

Friendly staffs in the hotel restaurant as well as the receptionist!

Lap | February 6, 2020

Location is great as it is right in front of the ferry terminal.

Kok | December 30, 2019

The restaurant was wonderful and again, the staff very friendly.

Beverley | May 5, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Daily housekeeping

  • Bar

Value for money7.7
Distance to city center0 km
Location rating9.1

Rooms available at Heritage Hotel Hallstatt

9.0
Excellent
Room comfort & quality
Junior Suite
Junior Suite
...
  • Room size: 40 m²/431 ft²
  • Partial lake view
  • 2 single beds
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 22 m²/237 ft²
  • Balcony/terrace
  • 2 single beds
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Suite
Suite
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
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Family Suite
Family Suite
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 2 single beds and 1 sofa be...
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Suite City View
Suite City View
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 single beds
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 20 m²/215 ft²
  • Shower and bathtub
  • 2 single beds
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Standard Double or Twin Room
Standard Double or Twin Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds
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Deluxe Twin - Lake View
Deluxe Twin - Lake View
...
  • Room size: 20 m²/215 ft²
  • Lake view
  • 2 single beds
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Superior Twin Lake View
Superior Twin Lake View
...
  • Room size: 22 m²/237 ft²
  • Lake view
  • 2 single beds
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Standard Twin - City View
Standard Twin - City View
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds
Enter dates to see prices

What people love about Heritage Hotel Hallstatt

  • 8.8
    Excellent
    Location

    "Great location - a good view of the lake!"

    zhuang

    |

    October 10, 2019

  • 8.0
    Very good
    Spaciousness

    "Spacious room with a wonderful lake view!"

    Lap

    |

    February 6, 2020

  • 7.6
    Very good

    "Good hotel in the heart of Hallstatt."

    JONATHAN

    |

    January 4, 2020

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Overall rating:
8.4
Excellent
3,198 reviews
Cleanliness
8.9
Facilities
8.0
Location
9.1
Read all reviews >
What travelers say they love:
Beautiful hotel located next to the ferry point.
Tian from Singapore
Family with older children
More about Heritage Hotel Hallstatt

More about Heritage Hotel Hallstatt

For travelers who want to take in the sights and sounds of Hallstatt, Heritage Hotel Hallstatt is the perfect choice. With only 90 kilometers away, this 4-star property can be easily accessed from the airport. With its convenient location, it offers easy access to the city's must-see destinations.

Heritage Hotel Hallstatt melds three historic houses into one special property, with each house featuring its own charm. The 54 rooms are allocated in three buildings and spread over three floors, providing a warm and pleasant home away from home. Modern comforts can be found in selected rooms, including closet, towels, slippers, and LCD/plasma screen TV.

Take advantage of a wealth of unrivaled services and amenities at this property. For the comfort and convenience of guests, it offers free Wi-Fi access, facilities for disabled guests, express check-in/check-out, and luggage storage. Guests can also take advantage of a wide range of activities include sauna, skiing, and diving. Whatever your reason for visiting Hallstatt, Heritage Hotel Hallstatt is the perfect venue for an exhilarating and exciting break away.

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Most talked about facilities

View
44 mentions
Breakfast
27 mentions
Housekeeping
19 mentions
Internet
4 mentions

What they offer

7.6
Very good
Staff 

"Staff are helpful, and breakfast is quite good."

HANG

|

June 5, 2019

View all reviews
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Food and dining

Breakfast options

Continental

Restaurants on site

"Im Kainz"
Cuisine:Austrian
Menu:Buffet

Property's guest policies

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Some helpful facts

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Reviews of Heritage Hotel Hallstatt from real guests

Overall rating
8.4
Excellent
From 3198 reviews
9.1Location
8.8Cleanliness
8.8Room comfort and quality
Agoda Reviews (1215)Booking.com Reviews (1983)
Rating via Agoda8.4
/
10
Cleanliness8.9
Facilities8.0
Location9.1
Room comfort and quality9.0
Service8.2
Value for money7.7
High score for Hallstatt
Rating
9+ Exceptional (237)
8-9 Excellent (143)
7-8 Very Good (123)
6-7 Good (34)
<6 Below Expectation (73)
Time of the year
Mar - May (184)
Jun - Aug (127)
Sep - Nov (133)
Dec - Feb (166)
All guests (1215)
All room types
All languages

Show reviews that mention 

Showing 610 verified guest comments
12345
10.0
Exceptional
Irvandi from Japan
Couple
Deluxe Double
Stayed 1 night in May 2019

Everything's great exccept nespresso mashine not working”

Everything's perfect, I actually extend my stays at heritage hotel. We got room facing lake hallstatt on the 3rd building, they built elevator recently in this building. Your wife/girlfriend will appreciate their L'Occitane amenities for sure. only minor issues, our nespresso machine not working during our stays.

Reviewed May 13, 2019
10.0
Exceptional
Artem
Couple
Deluxe Room
Stayed 1 night in April 2019

Wonderful experience”

My wife and I had a wonderful time at Heritage Hotel Hallstatt. Room was nice, clean and spacious. And the view... just wow :) Staff was helpful and polite. Will definitely stay again when I'm next time in Hallstatt.

Reviewed April 24, 2019
8.8
Excellent
Richard from Australia
Couple
Deluxe Double Room
Stayed 1 night in September 2018

Room with beautiful lake view”

The Heritage Hotel are in a few separate location about 3-5 minutes walk apart. Although I had to walk uphill, the room had a high viewing point of the lake. The size of the room is small but in a prime location in Hallstatt, Austria.

Reviewed September 04, 2018
10.0
Exceptional
Shi from Singapore
Couple
room
Stayed 1 night in December 2018

Best location in Hallstatt”

This hotel is right next to the ferry to Hallstatt train station. Amazingly modern hotel despite its name. All my worries that it'll be a run down hotel just to preserve the heritage is unfounded.

Reviewed December 11, 2018
10.0
Exceptional
DONG from Hong Kong
Couple
Deluxe Twin - Lake View
Stayed 1 night in November 2012

best location in town”

wonderful location, nice room

The hotel is located right next to the protestant church, which is the landmark of Hallstatt. We could get in the hotel 10 seconds after getting off the boat. The lake view was amazing!!! We could stand in front of the window for a whole day without getting bored. The staff are kind and friendly. Room is spacious and clean. We like the coffee maker very much. Our double-bed is made of two single-bed. It would be nice if there is one whole bed sheet that covers the two beds so that they won't move against each other. Overall, we love the hotel and will definitely come back again!

Reviewed November 06, 2012
9.7
Exceptional
Darin from Australia
Couple
Deluxe Twin - Lake View
Stayed 1 night in October 2015

Perfect spot”

View from building 3, accommodating and helpful staff, room with separate bedroom and lounge

Hallstatt is the most beautiful village and the room on the top floor of building 3 captures that perfectly. It is a short walk to the main square(2 mts) and main hotel. Our room had a balcony that enabled us to enjoy the lake scenery. The shuttle service is regular and effective. We didn't eat at the hotel so I can't comment on the food but we were told the buffet breakfast was 15€. We choose to eat at the restaurant at the top of the cable car nearby - what a view! But the Hertiage was great!

Reviewed October 13, 2015
8.8
Excellent
Paul from United States
Couple
Deluxe Twin - Lake View
Stayed 2 nights in July 2019

Beautiful hotel -- if you're staying in the main hotel area. ”

The hotel is beautiful and nicely located in the town. We were fortunate to be given a room in the main hotel property and not in one of their offshoot spaces. Breakfast was good and the staff were friendly. My complaint is primarily with the cost of the hotel and the tourist-trap nature of the town of Hallstatt. The town is absolutely breathtaking and worth a visit. However, it is probably not worth spending the night there. It is accessible by train. Next time we will stay outside of town in a cheaper hotel and take the train in just for the day.

Reviewed August 04, 2019
8.3
Excellent
JAE from South Korea
Couple
Deluxe Twin - Lake View
Stayed 2 nights in January 2015

Slow in room prepairment though a great experience”

Comfort, View, Location

The experience I had in Hallstatt would not have been completed without this hotel. The entire hotel was well managed and comfortable. View from the room balcony was incredible by the night and morning. The only thing I didn't thought was great is that when I arrived at Hallstatt, was around 2pm, we had to wait minutes for the reception because there was literally no one on the reception desk, and we were the only lucky ones to have a room ready while other two couples had to wait until 3pm. Overall, I would love to stay in this hotel.

Reviewed February 07, 2015
10.0
Exceptional
Ming from Singapore
Couple
Superior Double or Twin Room
Stayed 1 night in March 2018

Fantastic stay”

The hotel service is great, note that there are 3 buildings for this hotel. We gotten the best view room! The room is heated, and smack right in the center of Hallstatt everything is so convenient~ the staffs are very friendly helped us carried our luggage to the room~

Reviewed March 11, 2018
10.0
Exceptional
Gena from United States
Family with teens
Superior Twin Lake View
Stayed 2 nights in May 2019

Heavenly!”

If you stay here take the train instead of the bus to Hallstatt. The train leaves you across the lake then you take a short ferry ride that drops you right at the check in. We had a top floor lake view with small balcony that had spectacular views. Room was spacious well equipped and clean. Enjoyed the sauna which I had all to myself. Breakfast was excellent with an incredible selection. Staff was very kind and helpful but seemed frustrated at times by the selfie obsessed Asian tourist mobs.

Reviewed May 22, 2019
9.3
Exceptional
Mei from Malaysia
Couple
Deluxe Twin - Lake View
Stayed 2 nights in October 2015

Cozy hotel on the Hallstatt lake”

Best location, kind staff, amazing view

We stayed at the heritage hotel for 2 nights and found the experience amazing. The hotel was well located on the lake and our room has an amazing lake view. Staff were very friendly from start to the end. Our train journey was cancelled and the staff was so helpful to assist in checking the timings for us and calling obb to enquire.. Thank you for your kindness we had a wonderful stay :)

Reviewed October 12, 2015
9.0
Exceptional
Szeto from Hong Kong
Couple
Deluxe Twin - Lake View
Stayed 2 nights in September 2013

Excellent lakeview”

Next to the lake, silent and comfortable

Nice lakeview from the room and can enjoy the silence of Hallstatt. Exactly next to the pier for the boat towards the Hallstatt train station. Close to restaurants and shops (although Hallstatt is not big).

Reviewed October 22, 2013
8.4
Excellent
mark from Australia
Couple
Deluxe Twin - Lake View
Stayed 2 nights in April 2017

Sensational Location”

Not a good start when we were shown to a room in the back blocks of Hallstatt, however, a short conversation later and we were in the Lake front room that we booked. Took 24hrs to fix a faulty fridge but the window sill proved to be an adequate back-up! All this aside the beauty of Hallstatt made up for it and some. The salt mine and view point was well worth the effort. A lack of open eateries after 6.30pm made dining somewhat restricted but again not a big issue. Stunning place to see, highly recommend a visit.

Reviewed May 04, 2017
10.0
Exceptional
Songlak from Thailand
Family with young children
Deluxe Twin - Lake View
Stayed 1 night in May 2013

Very Beautyful hotel very nice is wonderful ”

Clean. Comfortable.quitly,wonderful

I was there for 1 night and I really love this hotel so I go To room 2room for connecting Because I go with my 2child It amazing with family with local hotel is middle of Hallstatt near the see Very wonderful place but service is a bit Slowly but is ok.

Reviewed May 29, 2013
9.2
Exceptional
Pik from Hong Kong
Couple
Deluxe Twin - Lake View
Stayed 1 night in October 2016

A nice place to stay when you're in Hallstatt”

The hotel is conveniently situated among the nice spots. The room is gorgeous with super nice view. Facilities are just convenient and thoughtful. I would stay at this hotel again when I come to Hallstatt.

Reviewed October 26, 2016
8.8
Excellent
SOOAH from South Korea
Couple
Deluxe Twin - Lake View
Stayed 1 night in October 2016

great location and nice view”

thank you for the nice view room we won't forget our time in Hallstatt and heritage hotel.

Reviewed October 11, 2016
8.3
Excellent
Chiaw from Malaysia
Solo traveler
Deluxe Twin - Lake View
Stayed 1 night in November 2013

awesome location!”

location, excellent staff & room with great lake view!

you will not miss this hotel as you arrive in hallstatt via the ferry. the ferry dock is just right at the hotel doorstep. although the price of the room (with lake view) was pricey. it was all worth it! thanks for the excellent service from the staff as well. i truly enjoyed my stay and will definitely return again, perhaps in summer!

Reviewed December 11, 2013
10.0
Exceptional
Eric from Hong Kong
Couple
Superior Double or Twin Room
Stayed 1 night in June 2018

Best View Heritage”

We stayed in Heritage for 1 night and were luckily assigned to a lake view room. It is close to the pier and very convenient. Having quality coffee with such a magnificent lake view in the morning is so enjoyable! The hotel restaurant is unexpectedly good with a reasonable price. We will visit again!

Reviewed October 14, 2018
8.4
Excellent
kit from Hong Kong
Solo traveler
Superior Twin Lake View
Stayed 1 night in February 2017

Great locations,nearly with the best photo point”

Live with winter season,just only round 96 euro, but is the most expensive in my trip. I think was valued with the location, if you love to take photo,and wanna to take the best night photo in hallstatt. But actually the lake view is not very important,because I live in second floor,is not much beautiful then I thought.

Reviewed February 18, 2017
8.4
Excellent
Chi from Macau
Couple
Junior Suite
Stayed 2 nights in May 2018

One of the best view ever in lifetime”

There are several buildings which the one we were assigned are far from main building, this spot is probably the best spot to get the best view of the lake! I have forgotten what suite I have booked but its on the 1st floor. Everything in the suite is super clean even you ever wonder how they did that as there are so many spiders, mosquitoes or insects outsider but when you get in to the room, you found nothing! Of course, it will be a different situation if you keep your window opened (you have to as it is really hot and suffocating if you don't keep it open). Balcony would need some pest control as it has the best view but really with lots of insect crawling around (sorry I know this is the reason why Hallstatt is so natural and beautiful but on a cleanliness perspective you rather have an ants/spiders free balcony/terrace to be able to get seated and relax!). Mini bar doesn't work, the drinks inside are warm! Overall, worth to stay and visit this wonderland once a year!

Reviewed June 09, 2018
12345
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