AMAZING hotel beyond the postcard view”

Sometimes you wonder why spend the extra money on a better hotel (when you will spend most time outside anyway) . I wondered this too,until this happened... I was on my way driving to Hallstatt to checkin the Heritage Hotel, i was about 30mins away. First time there, don't know the road, totally rely on the GPS. QuIckly I found myself somewhere in the mountain and it started to snow HEAVILY. Snow quickly covered the road and we were stuck on valley bottom where the road was too slippery for car to go up (or go back). My wife & I were stuck there for an hour and give up trying. I call the hotel,Julia picked up the phone and she quickly get my coordinate & help to arrange transport to pick me up in the middle of a snowy mountain. Driver George is the one who came to 'rescue' us and help to pull all our luggages up the hill (slippery and steep, i tell u) to where his car was. We are safe and in hotel in 30mins later. Hotel views are excellent, but staffs are the real GEMS :) thx

Everything's great exccept nespresso mashine not working”

Everything's perfect, I actually extend my stays at heritage hotel. We got room facing lake hallstatt on the 3rd building, they built elevator recently in this building. Your wife/girlfriend will appreciate their L'Occitane amenities for sure. only minor issues, our nespresso machine not working during our stays.

Wonderful experience”

My wife and I had a wonderful time at Heritage Hotel Hallstatt. Room was nice, clean and spacious. And the view... just wow :) Staff was helpful and polite. Will definitely stay again when I'm next time in Hallstatt.

best location in town”

The hotel is located right next to the protestant church, which is the landmark of Hallstatt. We could get in the hotel 10 seconds after getting off the boat. The lake view was amazing!!! We could stand in front of the window for a whole day without getting bored. The staff are kind and friendly. Room is spacious and clean. We like the coffee maker very much. Our double-bed is made of two single-bed. It would be nice if there is one whole bed sheet that covers the two beds so that they won't move against each other. Overall, we love the hotel and will definitely come back again!

Beautiful hotel -- if you're staying in the main hotel area. ”

The hotel is beautiful and nicely located in the town. We were fortunate to be given a room in the main hotel property and not in one of their offshoot spaces. Breakfast was good and the staff were friendly. My complaint is primarily with the cost of the hotel and the tourist-trap nature of the town of Hallstatt. The town is absolutely breathtaking and worth a visit. However, it is probably not worth spending the night there. It is accessible by train. Next time we will stay outside of town in a cheaper hotel and take the train in just for the day.

The best in Hallstatt”

The best location for staying in Hallstatt, as it is next to the pier and you can hop on to the ferry right after breakfast. The breakfast was excellent with many choices. If you prefer to stay near the pier, you might need to check with the hotel in advance, as I was assigned to a room in another building (about 10 mins walk from the lobby), the room was bit old and the bed was not very comfy. But for the price, location, and the breakfast, I still recommend this place.

Room with beautiful lake view”

The Heritage Hotel are in a few separate location about 3-5 minutes walk apart. Although I had to walk uphill, the room had a high viewing point of the lake. The size of the room is small but in a prime location in Hallstatt, Austria.

Best location in Hallstatt”

This hotel is right next to the ferry to Hallstatt train station. Amazingly modern hotel despite its name. All my worries that it'll be a run down hotel just to preserve the heritage is unfounded.

Perfect spot”

Hallstatt is the most beautiful village and the room on the top floor of building 3 captures that perfectly. It is a short walk to the main square(2 mts) and main hotel. Our room had a balcony that enabled us to enjoy the lake scenery. The shuttle service is regular and effective. We didn't eat at the hotel so I can't comment on the food but we were told the buffet breakfast was 15€. We choose to eat at the restaurant at the top of the cable car nearby - what a view! But the Hertiage was great!

Cozy hotel on the Hallstatt lake”

We stayed at the heritage hotel for 2 nights and found the experience amazing. The hotel was well located on the lake and our room has an amazing lake view. Staff were very friendly from start to the end. Our train journey was cancelled and the staff was so helpful to assist in checking the timings for us and calling obb to enquire.. Thank you for your kindness we had a wonderful stay :)

Fantastic stay”

The hotel service is great, note that there are 3 buildings for this hotel. We gotten the best view room! The room is heated, and smack right in the center of Hallstatt everything is so convenient~ the staffs are very friendly helped us carried our luggage to the room~

Slow in room prepairment though a great experience”

The experience I had in Hallstatt would not have been completed without this hotel. The entire hotel was well managed and comfortable. View from the room balcony was incredible by the night and morning. The only thing I didn't thought was great is that when I arrived at Hallstatt, was around 2pm, we had to wait minutes for the reception because there was literally no one on the reception desk, and we were the only lucky ones to have a room ready while other two couples had to wait until 3pm. Overall, I would love to stay in this hotel.

Best views of the lake”

Good hotel in the heart of Hallstatt. It's a group of 4 old buildings that has been refurbished into a hotel. So it more like a cabin type of accomodation rather than a hotel. Ours was elevated with a balcony. So waking up to the views of the lake was just breathtaking and speechless. Staff was good. Especially the hotel porter, reception and the shuttle bus service from P1 carpark into Hallstatt town. My only complaint would be that if they tell you breakfast finishes at 10.30am, you better get there at 9.30am, because by 10am they start packing up. I think it is common in Austria. But in this sense, customer service is non existent. They basically don't care if you are desperate and starving, they just throw tantrums if you arrive at 10am. So just bear that in mind. Also, make sure you don't arrive in Hallstatt too late. Everything closes at 9pm. Similarly, that means you need to show up at 7.30pm because the kitchen closes at 8pm. we arrived at 7pm. I saw that the hotel kitchen says it closes at 10pm. When we came in at 8.58pm, they turned us away saying it's closed. We begged for some bread but all we were told was "sorry. no.." With them shrugging their shoulders. So for a highly rated hotel, I am surprised at this level of customer service. Make sure you observe meal times and have some food on you... Because no one really cares.

Very Beautyful hotel very nice is wonderful ”

I was there for 1 night and I really love this hotel so I go To room 2room for connecting Because I go with my 2child It amazing with family with local hotel is middle of Hallstatt near the see Very wonderful place but service is a bit Slowly but is ok.

Best View Heritage”

We stayed in Heritage for 1 night and were luckily assigned to a lake view room. It is close to the pier and very convenient. Having quality coffee with such a magnificent lake view in the morning is so enjoyable! The hotel restaurant is unexpectedly good with a reasonable price. We will visit again!

Heavenly!”

If you stay here take the train instead of the bus to Hallstatt. The train leaves you across the lake then you take a short ferry ride that drops you right at the check in. We had a top floor lake view with small balcony that had spectacular views. Room was spacious well equipped and clean. Enjoyed the sauna which I had all to myself. Breakfast was excellent with an incredible selection. Staff was very kind and helpful but seemed frustrated at times by the selfie obsessed Asian tourist mobs.

great location and nice view”

thank you for the nice view room we won't forget our time in Hallstatt and heritage hotel.

A nice place to stay when you're in Hallstatt”

The hotel is conveniently situated among the nice spots. The room is gorgeous with super nice view. Facilities are just convenient and thoughtful. I would stay at this hotel again when I come to Hallstatt.

Sensational Location”

Not a good start when we were shown to a room in the back blocks of Hallstatt, however, a short conversation later and we were in the Lake front room that we booked. Took 24hrs to fix a faulty fridge but the window sill proved to be an adequate back-up! All this aside the beauty of Hallstatt made up for it and some. The salt mine and view point was well worth the effort. A lack of open eateries after 6.30pm made dining somewhat restricted but again not a big issue. Stunning place to see, highly recommend a visit.

Great locations，nearly with the best photo point”

Live with winter season，just only round 96 euro， but is the most expensive in my trip. I think was valued with the location， if you love to take photo，and wanna to take the best night photo in hallstatt. But actually the lake view is not very important，because I live in second floor，is not much beautiful then I thought.