Excellent 8.1
Based on 37 reviews

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About this property


When visiting Hanmer Springs, you'll feel right at home at Heritage Hotel Hanmer Springs, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, Hanmer Springs Adventure Centre, The Decadent Fudge Company, Hanmer Springs Thermal Pools & Spa are just some of the attractions available to visitors.

At Heritage Hotel Hanmer Springs, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park, room service can be enjoyed at the hotel.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, non smoking rooms, heating, wake-up service, mini bar, provided to help guests recharge after a long day. The hotel offers wonderful recreational facilities such as outdoor pool, tennis courts, garden to make your stay truly unforgettable. Heritage Hotel Hanmer Springs is your one-stop destination for quality hotel accommodations in Hanmer Springs.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Garden
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service


  • Facilities for disabled guests
  • Pets allowed

Languages spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 29 NZD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Number of Restaurants: 1
Number of Rooms : 64
Room Voltage: 230
Time to Airport (Minutes): 90
Year Hotel Built: 1932
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type

based on 37 reviews
  • Cleanliness 8.3
  • Facilities 6.0
  • Location 9.6
  • Room comfort and quality 7.9
  • Service 8.1
  • Value for money 7.4
  • Food and dining 7.4
Sort by

Cheng from New Zealand
Superior Room
Stayed one night in August 2016
Nice hotel with great location
Good location with supermarket and restaurant close by, within 10 mins to walk to the thermo pool, comfortable bed and nice shower in room
Reviewed September 11, 2016
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Kam from Hong Kong
Superior Room
Stayed one night in January 2016
The room is disappointing
Location is good. Staff is helpful.
The location is very good. However, the room is very disappointing. The overall room size is okay, but the allocation of space is not in proportion - the bath room is unnecessary big (almost 40% of total room size) and the room is very small (the smallest among the 10 hotels I visited in NZ). The condition of the room is aged. Overall, disappointing!
Reviewed February 11, 2016
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Efi from Australia
Superior Room
Stayed 2 nights in December 2015
Location. Gardens. View
Reviewed December 30, 2015
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ginnie from New Zealand
Business travelers
Self-contained Villa
Stayed 2 nights in November 2015
The location being central to all things in Hanmer Springs
Reviewed November 21, 2015
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Kylie from Australia
Deluxe Room
Stayed one night in September 2015
Historic value
Character and ambience
This is an old hotel so you will need to be fit enough to take the stairs. All of the features are modern however so hot showers and heating were all lovely. They have put a lot of work into the bedding and I had one of the best nights sleep ever! The highlight truly was the restaurant where the food was just amazing and the ambience even better. Make sure after your meal you take a moment to order a cognac or port and sit by the fire place on the leather couches. Just 100m from the hot pools and springs in the mountains this is a great stop so don't miss it!
Reviewed September 13, 2015
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Bettina from Germany
Solo travelers
Superior Room
Stayed one night in January 2015
A little tired, but with charm and good location.
location, staff
Stay was pleasant but found it a little tired around the edges. Wifi was only available by sitting in the lobby which wasn't all that comfortable. Washing machine available which was great. Did not try the restaurant.
Reviewed May 27, 2015
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Kim from New Zealand
Garden Room
Stayed one night in March 2015
Take a break
Duncan Mackenzie GM. Staff. room
We loved it we wish we could of stayed longer. They should get the swimming pool heated
Reviewed March 19, 2015
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Yanhua from Australia
Superior Room
Stayed one night in December 2014
Exellent location, bueatful view from apartment
Location, bueatiful view and clean and comfortable rooms
Reviewed December 24, 2014
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kozue from Japan
Superior Room
Stayed 2 nights in September 2014
Very good hotel
location, clean, name
We arrived after midnight. Even midnight staff was friendly
Reviewed September 13, 2014
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Caroline from New Zealand
Superior Room
Stayed 2 nights in May 2014
friendly staff good sized rooms nice restaurant
Reviewed May 28, 2014
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