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About this property


This luxurious Auckland property with a 4-star rating by Qualmark, offers attentive services along with top quality accommodations right in the center of the city. With an elevated position, Heritage Hotel is an excellent vantage point to enjoy the breathtaking city views. Guests will have a list of contemporary rooms to choose from, all located within the two distinctive accommodation wings. For well-being and recreation, there is an all-weather floodlit tennis court, an indoor heated lap pool with a spa pool, sauna, and gymnasium, and an outdoor rooftop swimming pool with spa pool, pool deck, and gymnasium. More leisure facilities, such as The Beauty Space and Ministry of Hair, are available on-site. Indulge in some innovative cuisines served to you by the award-winning chef in Hectors Restaurant. Enjoy your trip in Auckland and choose Heritage Hotel to be your ideal place to rest.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Kitchenette
  • Mini bar
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundromat
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Salon
  • Smoking area

Land sports

  • Golf course (within 3 km)

For the kids

  • Babysitting service


  • Elevator
  • Facilities for disabled guests
  • Pets allowed
  • Wheelchair accessible

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • French
  • Russian
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Reception is open 24-hours.

The hotel offers valet car parking only, please contact the hotel directly for more details on service. Cars are parked in the property's secure underground carpark and can be accessed by concierge as many times as required at customer's request.

The property requires a refundable security deposit upon check-in.

All credit card transactions will incur a 1.5% surcharge.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-14 year(s) Must use an extra bed
  • Guests over 14 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 85 NZD
Breakfast Charge (when not included in room rate): 35 NZD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 0.5 km
Distance to Airport: 35 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 12
Number of Restaurants: 1
Number of Rooms : 187
Parking Fee (per day): 35 NZD
Reception Open Until: 12:00PM
Room Voltage: 240
Time to Airport (Minutes): 40
Year Hotel Built: 1998
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type

based on 127 reviews
  • Cleanliness 8.3
  • Facilities 7.6
  • Location 8.7
  • Room comfort and quality 8.3
  • Service 8.2
  • Value for money 7.8
  • Food and dining 7.3

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