7.5

Very good
33.1% this month
/10
(1,271 reviews)See what guests said
Housekeeping19
Breakfast4
Shops2
See map

8.2

Excellent

Location rating score

Excellent location
Parking
Available
Nearby landmarks
Fruit market 230 m
Parkwell Superstore 310 m
Taman Persisiran Tawau 550 m
Pasar Tanjung 580 m
cyclist lane 760 m
Dataran Padang Bandar Tawau 840 m
memorial park 930 m
Hospital Tawau 1.0 km
Gaya Park 1.6 km
Fuji Park community area 2.2 km
Heritage Hotel

"You can find cafes and restaurants nearby."

Lorenzo - August 23, 2018
Deluxe King Heritage Hotel
Lobby Heritage Hotel
Lobby Heritage Hotel
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Free Wi-Fi

Heritage Hotel

TB210-213 Bunga Road Fajar Complex, Tawau, Tawau, Malaysia, 91000 - See map
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Currency exchange

  • Daily housekeeping

  • Ticket services

Your dates are popular among travelersUsers are booking a place in Tawau every 20 minutes on Agoda.com
Value for money7.6
Distance to city center0 KM
Location rating8.2
Nearest airportTawau Airport (TWU)
Distance to airport26.1 km

Rooms available at Heritage Hotel

Very good
Room comfort & quality
7.7
Deluxe King
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
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Suite
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Superior King or Twin Room
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
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Standard Twin Bed Without Window
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds
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Superior
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 double b...
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Suite King Bed
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • 1 king bed or 2 single beds
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Standard Room without Window
...
  • Room size: 27 m²/291 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
INSIDE 2 BEDS
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Heritage Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Heritage Hotel?

    For those who wish to drive their own cars, Heritage Hotel has a car park on site, as well as additional parking nearby if the first car park is full. If you're looking for an easy way to get around Tawau with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Heritage Hotel?

    Adults can enjoy breakfast offered with an additional charge of 10 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Heritage Hotel?

    Heritage Hotel features an on-site restaurant for your dining convenience.

    What is the smoking policy at Heritage Hotel?

    Heritage Hotel does permit smoking in some areas and is not 100% smoke-free.

    What is the closest airport to Heritage Hotel?

    The closest airport to Heritage Hotel is Tawau Airport, 26.1 km away.

    What restaurants are nearby Heritage Hotel?

    Heritage Hotel’s neighborhood is Tawau which includes popular restaurants such as Kedai Kopi Yum Yum, Bintang Cafe and Restaurant and Tawau Citi Cafe.

    What popular shopping places are close to Heritage Hotel?

    Located in the Tawau area, Heritage Hotel is close to great shopping choices like Pasar Tanjung.

    What are popular attractions near Heritage Hotel?

    Heritage Hotel is located in Tawau area, which is famous for attractions such as Taman Persisiran Tawau, cyclist lane and Dataran Padang Bandar Tawau.

    What popular natural sightseeing spots are close to Heritage Hotel?

    Heritage Hotel is located within Tawau, which makes it conveniently close to natural sights including The Fat Hill, Mount Andrassy and Tawau Hills National Park.

    Show more questions
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    Explore the neighborhood

    What people love about Heritage Hotel

    • 9.2

      Exceptional

      "A nice budget hotel, in city center"

      RUI

      |

      March 28, 2018

    • 8.0

      Very good
      Cleanliness

      "Nice Hotel Clean & Comfort to stay"

      MOHD

      |

      February 19, 2020

    • 8.0

      Very good
      Spaciousness

      "Comfortable bed and large room."

      Christopher

      |

      August 29, 2018

    Property ranking|Compared to 50 Tawau properties
    See all rankings
    Room size
    34 sqm.
    Room comfort score
    7.7/10
    Location score
    8.2/10
    Cleanliness score
    7.4/10
    Bigger than
    94
    %
    of Tawau properties
    Better than
    92
    %
    of Tawau properties
    Better than
    78
    %
    of Tawau properties
    Better than
    76
    %
    of Tawau properties
    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

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    Overall rating:

    7.5

    Very good
    1,271 reviews
    Cleanliness
    7.4
    Facilities
    6.9
    Location
    8.2
    Read all reviews >
    What travelers say they love:
    Room is all good suit with the price.
    nor from Malaysia
    Business traveler
    More about Heritage Hotel

    More about Heritage Hotel

    For travelers who want to take in the sights and sounds of Tawau, Heritage Hotel is the perfect choice. The city center is merely 0 KM away and the airport can be reached within 30 minutes. For those of you who want to venture out, Pasar Tanjung, Tawau Airport, Teck Guan Cocoa Museum are just some of the attractions available to visitors.

    Offering hotel guests superior services and a broad range of amenities, Heritage Hotel is committed to ensuring that your stay is as comfortable as possible. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk.

    Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, linens, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Tawau, the Heritage Hotel is the perfect venue for an exhilarating and exciting break away.

    Show less
    Amenities and facilities
    Good
    Facilities

    6.9

    Most talked about facilities

    Breakfast

    51 mentions

    Housekeeping

    44 mentions

    Internet

    27 mentions

    Food & Dining

    18 mentions

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Indonesian
    • Malay

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Ticket services
    • Tours

    Cleanliness and safety

    • Body thermometer
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Kitchen
    • Restaurants
    • Room service

    Services and conveniences

    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoking area
    • Wheelchair accessible

    For the kids

    • Family room

    Access

    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service

    Available in all rooms

    • Air conditioning
    • Coffee/tea maker
    • Daily newspaper
    • Desk
    • Free bottled water
    • Hair dryer
    • Ironing facilities
    • Non-smoking
    • Satellite/cable channels
    • Shower
    • Telephone
    • Toiletries
    • Wi-Fi [free]
    Location
    TB210-213 Bunga Road Fajar Complex, Tawau, Tawau, Malaysia, 91000
    Excellent
    Location

    8.2

    Airports

    • Tawau Airport (TWU)
      26.1 km

    Hospital or clinic

    • Hospital Tawau
      1.0 km

    Convenience store

    • 7 Eleven
      30 m

    Cash withdrawal

    • ATM
      160 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 3-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Distance from city center0 KM
    • Travel time to airport (minutes)30

    Extras

    • Breakfast charge (unless included in room price)10 MYR
    • Daily Internet/Wi-Fi fee0 MYR

    The property

    • Number of floors6
    • Number of restaurants1
    • Number of rooms 87
    • Room voltage220
    • Year property opened2005
    • Most recent renovation2010
    Property announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Heritage Hotel from real guests

    Provided by verified guests of Agoda
    7.5
    /
    10
    Cleanliness7.4
    Facilities6.9
    Location8.2
    Room comfort and quality7.7
    Service7.6
    Value for money7.6
    High score for Tawau
    Rating
    9+ Exceptional (98)
    8-9 Excellent (108)
    7-8 Very Good (203)
    6-7 Good (154)
    <6 Below Expectation (148)
    Time of the year
    Mar - May (157)
    Jun - Aug (228)
    Sep - Nov (190)
    Dec - Feb (136)
    Don't miss out!Users are booking a place in Tawau every 20 minutes on Agoda.com
    All guests (1,051)
    All room types
    All languages

    Show reviews that mention 

    Showing 711 verified guest comments
    12345
    9.0
    Exceptional
    Sing from Singapore
    Solo traveler
    Superior
    Stayed 1 night in July 2012

    Great service, great value”

    prompt service, big rooms, free wifi

    Not much to say. I stayed one night in transit to Semporna. Advantages are 1.Service was quick, 2.room was big, 3.wifi was available. However, a point to note is that the shower area is quite small even thought the bathroom is sizable. Heritage hotel is on the same street as a few other hotels in the new part of Tawau town, hence comparatively safe. There is a sort of night market at the corner of the hotel street and along Dunlop street that sells local food for takeaway. During my stay, I realized that I forget to bring my diver's certification card and had to electronically transfer the image from Singapore. The front desk was very helpful in assisting me to connect to the wifi network when I met some initial technical issues. In conclusion, I have no regrets choosing this hotel and would choose this hotel again if I ever in Tawau overnight again.

    Reviewed July 27, 2012

    See room deals

    8.3
    Excellent
    Choon from Malaysia
    Couple
    Superior
    Stayed 1 night in October 2012

    Excellent Hotel Service and Location”

    Hotel Service and Room Cleaniless

    Heritage Hotel is located at the center of the Tawau Town and there are many of other hotel right next to it. Although the heritage hotel looks like in old fashion designed on the outlook, the room itself is still in good and clean condition. The room space is large enough to feel comfortable and relax. The service provided including free internet access and also the buffet breakfast are good.

    Reviewed October 22, 2012

    See room deals

    9.3
    Exceptional
    YIN from Malaysia
    Group
    Superior
    Stayed 1 night in July 2013

    Nice hotel with good price”

    clean, near too local seafood restaurant, friendly staff, near to fish market and etc.

    The hotel is nice and located in the middle of Tawau city. The hotel staff is very friendly and helpful. The hotel room is big, clean and quite comfortable. Surrounding the hotel there are many shop such as restautant and convenience stall. There are a very nice and cheap seafood restaurant call Kam Leng Restaurant just 10 mins walk from the hotel. Opposite the hotel got a nice cafe call Wukka Cafe. Overall, it is a not bad hotel to stay.

    Reviewed July 13, 2013

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    9.0
    Exceptional
    Suya from South Korea
    Couple
    Standard Twin Bed Without Window
    Stayed 1 night in November 2012

    Nice little hotel with great service”

    In the middle of the Tawau town

    we stayed in this hotel on the way to sipadan. tawau is not a big town and this hotel is right in the middle of everything, convenient to walk to restaurants and bars for dinner. it was really cheap, so we didn't expect much. but surprisingly the service was great, staff were excellent, the room was quite decent. great value for money.

    Reviewed January 18, 2013

    See room deals

    9.0
    Exceptional
    FALIQ from Malaysia
    Solo traveler
    Standard Twin Bed Without Window
    Stayed 3 nights in June 2012

    Good location and friendly crew”

    Big room. Friendly staff. Wifi.

    Ive stayed at this hotel for 4 days. The room is spacious. Friendly staff. The location is good. Nearby amenities. Free wifi service even sometimes it is not working. After all, i will stay at this hotel again if i ever travel to tawau again.

    Reviewed June 12, 2012

    See room deals

    8.7
    Excellent
    WENGUANG from China
    Couple
    Superior
    Stayed 1 night in April 2012

    lovely hotel staff but small room”

    central location, very good staff

    the hotel located in the center of the tawau city, very easy to go to the shopping mall, gardian or bodyshop, see food restaurants near the beach. the staff are very genenious, we are chinese spoken couple, we met a original chinese staff, he show every interenting points on the map to us. the room is a little bit small, but for one night stay i wasn't expected too much.

    Reviewed May 01, 2012

    See room deals

    9.3
    Exceptional
    Ka from Hong Kong SAR, China
    Couple
    Superior
    Stayed 1 night in October 2012

    Good location in Tawau Town”

    Nearly the seafood stall

    we stayed here for a night after diving at mabul and waiting back to kk. it was a reasonable, business oriented hotel that had comfortable rooms and decent bathrooms. if you stay there don't forget the seafood stall there...the seafood price range reasonable and yummy, the walking distance just about 10min from heritage hotel.

    Reviewed October 15, 2012

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    9.7
    Exceptional
    Mclance from Malaysia
    Group
    Standard Twin Bed Without Window
    Stayed 4 nights in October 2013

    It was superb.”

    Attentive Staff, Centrally located for Entertainment and Dining as well as the Beach.

    I stayed at the hotel because I attended my company's Sports Day held at Tawau Sports Complex for 3 days. For the 3 days, I had no problem in getting foods.

    Reviewed December 10, 2013

    See room deals

    8.0
    Excellent
    Lynda from United Kingdom
    Couple
    Deluxe King
    Stayed 1 night in April 2012

    Clean large rooms in a good location”

    Good central location. Clean and spacious rooms with good and helpful staff.

    tawau is not a nice town, but this hotel was a bit of a haven with a good indian restaurant next door, and small convenience shops near by. we stayed in ther deluxe room then we returned a week later to stay in their smaller rooms, which were also good and plenty large enough. all rooms have kettles, plenty of towels etc, but the deluxe was a bit more special.

    Reviewed April 24, 2012

    See room deals

    7.7
    Very good
    Rena from Malaysia
    Business traveler
    Standard Twin Bed Without Window
    Stayed 1 night in August 2012

    Lovely hotel and service with a smile”

    Good location

    Hotel situated in the middle of Tawau most busiet centre. Name it in terms of food, chinese, malay and also local, all walking distance and not forgetting shopping complexes and supermarkets. Friendly and helpful staffs to guide you of any assistance. Nice and cozy lounge for you to rest after a long day shopping. Overall, my comments are good, good, good.

    Reviewed September 03, 2012

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    8.7
    Excellent
    Tan from Malaysia
    Group
    Superior
    Stayed 3 nights in September 2014

    A good place to stay ”

    Near to banks, food and very centralised.

    Excellent. I can go to anywhere so easily. Tawau being a town of sea food, has the seafood restaurant only less than 10 minutes walk away.

    Reviewed September 08, 2014

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    7.7
    Very good
    Karl from Sweden
    Couple
    Superior
    Stayed 1 night in November 2015

    Good location but rundown hotel”

    Cheap, good location, friendly staff

    The hotel must have been nice once upon a time. Now it feels very run down and not well taken care off. Quite smelly old carpet in the whole hotel. The television did not work, wifi was slow but worked. The bathroom was clean but very old especially the shower. If you just add 10rm you can get a much better place to stay in Tawau.

    Reviewed November 30, 2015

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    7.7
    Very good
    Chaan from Malaysia
    Business traveler
    Superior
    Stayed 1 night in September 2012

    Warming Hotel Service”

    Services

    The very first night i was in Tawau. When i back to hotel for a rest at night, i forget to buy myself mineral water. Due to late at night, i asked the bellhop where is the nearest speed mart so that i can get away my thirst. what i was impressed is the bellhop accompany me in stead of showing me the direction of the nearest speed mart.

    Reviewed October 02, 2012

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    8.0
    Excellent
    abdullah from Malaysia
    Family with young children
    Superior
    Stayed 3 nights in November 2013

    comfortable hotel and value for money”

    large room. large size of bathroom and easily excess to public transport

    Nice and pleasant stay. The hotel located in city center and close to dry abd wet matket. Since tawau is good for fresh seafood this hotel is just 5 minutes walk to the market

    Reviewed November 14, 2013

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    7.3
    Very good
    Ralph from Italy
    Couple
    Standard Twin Bed Without Window
    Stayed 1 night in August 2012

    good price/quality”

    clean, cheap, kind management

    definitely very useful if you plan to fly from twu the next morning as we did. nothing exciting to do in tawau, just go there if you really need to. people at reception very kind, breakfast is ok (they "outsource" to the next door cafe), clean rooms but unfortunately only twin beds, no doubles. a bit far from the airport, like any other hotel though.

    Reviewed August 30, 2012

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    9.0
    Exceptional
    lei from China
    Family with teens
    Deluxe King
    Stayed 1 night in July 2014

    Good trip in Tawau. Good price with quality ”

    Good position, bigger room than expected

    Will choose this hotel if come back to Tawau.

    Reviewed July 23, 2014

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    7.0
    Very good
    badruz from Malaysia
    Business traveler
    Standard Twin Bed Without Window
    Stayed 2 nights in March 2015

    Average hotel”

    location and price

    I chose this hotel as it near to office we need to go for work. The hotel location is good and I can walk to restourant/pasar and ATM, the price is suitable with the hotel. However there are nothing special about the hotel, I dont mind staying at the hotel again next time I am at Tawau.

    Reviewed November 02, 2015

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    9.0
    Exceptional
    Timothy from Australia
    Couple
    Superior
    Stayed 1 night in December 2012

    Nice hotel for a night”

    great shower

    A really pleasant hotel to spend a night on your way to Sipidan. The rooms are a little dated but have good a/c and showers and in room WIFI. The staff are helpful and can give directions to local restaurants and attractions. The room was very quiet and we had a great nights sleep, for a relatively cheap price. I would definitely come back.

    Reviewed January 06, 2013

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    8.3
    Excellent
    YUEPENG from China
    Couple
    Superior
    Stayed 1 night in June 2012

    a good choice in Tawau”

    good sevice and the bed is comfortable

    heritage hotel is very good in sevice, the boy will carry your luggage to your bedroom and they will try to dispose most of your request. the breakfast in the next door is delicious, it's made by an indian restraunt.

    Reviewed June 22, 2012

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    6.3
    Good
    HAU from Malaysia
    Family with young children
    Superior
    Stayed 1 night in October 2012

    Great location”

    Great location. clean

    This hotel is located at the one of the busiest area in Tawau, Which is called Fajar. That is a commercial area during daytime, but one of the most popular night spots in Tawau. It is surrounded by a lot of hotels, bank, cafe, restaurant, supermarket and etc. The hotel room is clean and nice, but the breakfast is bad.

    Reviewed October 10, 2012

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    12345
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