Heritage Hotel

TB210-213 Bunga Road Fajar Complex, Tawau, Tawau, Malaysia, 91000
Heritage Hotel
HD Image
Standard Twin Bed Without Window Heritage Hotel
Lobby Heritage Hotel
Lobby Heritage Hotel
See all 27 photos
Removed from saved list
7.5
Very good
/10
(1241 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location
  • Maliau Basin Conservation Area134.13 km
  • Highlights and ratings

    2-star Hotel
    Free Wi-Fi

    This property is in high demand!

    Booked 43 times

    "The good things about this hotel is located at town center, easy to get food and walking around at night time is quite safe."
    Zi Y. - March 27, 2017
    Exceptional reputation
    Recommended by 91% of guests
    Very good comfort
    7.6 room quality and comfort
    Very good service
    7.6 rating for service
    Very good cleanliness
    7.4 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Laundry service

    • Safety deposit boxes

    Cheaper than 81% of all properties in Tawau in the last 24 hoursCompared to 73 Tawau properties at Agoda for various dates
    Property ranking|Compared to 73 Tawau properties
    See all rankings
    Room size
    34 sqm.
    Room comfort score
    7.7/10
    Review score - United States
    7.5/10
    Location score
    8.2/10
    Bigger than
    96
    %
    of Tawau properties
    Better than
    95
    %
    of Tawau properties
    Better than
    88
    %
    of Tawau properties
    Better than
    86
    %
    of Tawau properties
    Value for money7.6
    Distance to city center0 KM
    Location rating8.2
    Nearest airportTawau Airport (TWU)
    Distance to airport26.1 km

    Rooms available at Heritage Hotel

    7.6
    Very good
    Room comfort & quality
    Suite King Bed
    Suite King Bed
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Standard Twin Bed Without Window
    Standard Twin Bed Without Window
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
      Enter dates to see prices

      What people love about Heritage Hotel

      • 6.4
        Good
        Location

        "This is a nice hotel in the centre of Tawau."

        Mohamed S.

        |

        January 26, 2018

      • 8.0
        Very good
        Location

        "Great location and easy to get around town."

        Christopher

        |

        August 29, 2018

      • 6.8
        Good
        Staff 

        "The staff were VERY Friendly and kind."

        MaryAnn

        |

        January 14, 2018

      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

      Sign in now
      More about Heritage Hotel

      More about Heritage Hotel

      10.0
      Exceptional

      "Nearby food stall and mini mart, value for money"

      khatty

      |

      September 18, 2017

      Description

      Show less

      Most talked about facilities

      Breakfast
      51 mentions
      Housekeeping
      44 mentions
      Internet
      27 mentions
      Food & Dining
      18 mentions

      What they offer

      8.0
      Very good

      "Satisfied with the facilities and hospitality."

      sarbanon

      |

      June 5, 2017

      View all reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Announcements

      Show less

      Reviews of Heritage Hotel from real guests

      Overall rating
      7.5
      Very good
      From 1241 reviews
      Provided by verified guests of
      Agoda Reviews (1001)Booking.com Reviews (240)
      Rating via Agoda7.5
      /
      10
      Cleanliness7.4
      Facilities6.9
      Location8.2
      Room comfort and quality7.6
      Service7.6
      Value for money7.6
      High score for Tawau
      Rating
      9+ Exceptional (91)
      8-9 Excellent (106)
      7-8 Very Good (198)
      6-7 Good (151)
      <6 Below Expectation (147)
      Time of the year
      Mar - May (153)
      Jun - Aug (224)
      Sep - Nov (189)
      Dec - Feb (127)
      All guests (1001)
      All room types
      All languages
      Showing 693 verified guest comments
      12345
      6.4
      Good
      Ann from Singapore
      Group
      Superior
      Stayed 1 night in April 2019

      nice but a bit old”

      very good location, close to eateries, laundry shop and convenience store. i don't like the bathroom as there's water leaking under the basin, and the mirror in the bathroom was cracked! the mattress was quite old, feel like a nestle, too soft in the middle of it. very nice and friendly staffs! i was surprised to see newspaper at my door step in the morning.

      Reviewed April 26, 2019
      8.8
      Excellent
      Ainah from Malaysia
      Business traveler
      Standard Twin Bed Without Window
      Stayed 1 night in October 2017

      Excellent”

      It is a clean, well-maintained and value for money hotel. Very comfortable and with helpful friendly staff. It is also conveniently located at the center of the town with stores and plenty restaurants nearby.

      Reviewed October 16, 2017
      8.0
      Excellent
      Nora from Malaysia
      Couple
      Superior
      Stayed 1 night in June 2017

      Pleasant stay”

      Room & bathroom were spacious & clean. Airconditioner was a bit slow to cool off & the remote was broken so u can't really turn off the aircon if u do get cold. Parking was super hard to find during my stay & i had to park some 2 blocks away

      Reviewed June 12, 2017
      8.4
      Excellent
      Michael from Germany
      Couple
      Superior
      Stayed 1 night in April 2017

      Good value, bad breakfast”

      Breakfast is available in a small restaurant opposite to the hotel and so far the poorest breakfast we had in many years of travelling. This can be optimised e.g. set up a toaster for the toast :-) Staff of the hotel is lovely. We stayed two nights, but not in a row as we did a tour in between. In the meantime our laundry was done. Both rooms had unlocked windows and we needed to call the housekeeping for closing it.

      Reviewed April 11, 2017
      9.6
      Exceptional
      Han from Taiwan
      Couple
      Superior
      Stayed 1 night in November 2016

      Convenient as Connection Point to Semporna”

      We picked the hotel because our diving resort offers pick-up/drop-off from this hotel. It is good value for money and walkable to most Tao Wu attractions (there are not many...). I will stay there again if we cannot get a same-day connection Semporna or the islands.

      Reviewed November 29, 2016
      9.3
      Exceptional
      YIN from Malaysia
      Group
      Superior
      Stayed 1 night in July 2013

      Nice hotel with good price”

      clean, near too local seafood restaurant, friendly staff, near to fish market and etc.

      The hotel is nice and located in the middle of Tawau city. The hotel staff is very friendly and helpful. The hotel room is big, clean and quite comfortable. Surrounding the hotel there are many shop such as restautant and convenience stall. There are a very nice and cheap seafood restaurant call Kam Leng Restaurant just 10 mins walk from the hotel. Opposite the hotel got a nice cafe call Wukka Cafe. Overall, it is a not bad hotel to stay.

      Reviewed July 13, 2013
      8.0
      Excellent
      Mae from Malaysia
      Couple
      Superior
      Stayed 2 nights in October 2012

      Clean room with comfy bed”

      Good location

      The overall stay was quite pleasant. Clean room with comfy bed. Breakfast was good and we enjoyed it very much. Hotel location was good and we had a good walk around the town. Hotel staff were quite helpful with good initiative. Recommended hotel!

      Reviewed October 29, 2012
      9.0
      Exceptional
      Sing from Singapore
      Solo traveler
      Superior
      Stayed 1 night in July 2012

      Great service, great value”

      prompt service, big rooms, free wifi

      Not much to say. I stayed one night in transit to Semporna. Advantages are 1.Service was quick, 2.room was big, 3.wifi was available. However, a point to note is that the shower area is quite small even thought the bathroom is sizable. Heritage hotel is on the same street as a few other hotels in the new part of Tawau town, hence comparatively safe. There is a sort of night market at the corner of the hotel street and along Dunlop street that sells local food for takeaway. During my stay, I realized that I forget to bring my diver's certification card and had to electronically transfer the image from Singapore. The front desk was very helpful in assisting me to connect to the wifi network when I met some initial technical issues. In conclusion, I have no regrets choosing this hotel and would choose this hotel again if I ever in Tawau overnight again.

      Reviewed July 27, 2012
      9.0
      Exceptional
      khatty from Singapore
      Solo traveler
      Standard Twin Bed Without Window
      Stayed 1 night in June 2012

      great hotel and worth for money”

      very convenient

      this hotel very convenient, from airport about 20 mins by taxi cost RM45 per way. allow early check in if room available. comfort bed and clean. mini market, bar and restaurant less than 100 meter by walking distant friendly staff with big smile and great assistant make me feel home. Thanks agoda recommend this hotel!

      Reviewed June 21, 2012
      8.8
      Excellent
      Velma
      Business traveler
      Deluxe Twin
      Stayed 2 nights in September 2018

      Quite spacious”

      Suitable if you are having few people over, we checked inti the deluxe room which was surprisingly quite big with ample sunlight. The only disadvantage was the aircond need some time cool the room, and even with people over it couldn't provide enough air-conditioning. Despite the aircond I totally recommend.

      Reviewed September 28, 2018
      3.2
      safriah from Malaysia
      Business traveler
      Superior
      Stayed 1 night in September 2018

      Very bad services ”

      No clothes iron facilities... I asked the staff to send me the iron but almost 2 hours I was waiting in the room and 3 times go down to reception but the answer very bad... “housekeeping not ready yet please just wait in the room” 🤦‍♀️

      Reviewed September 27, 2018
      8.0
      Excellent
      Hoh from Malaysia
      Group
      Standard Twin Bed Without Window
      Stayed 2 nights in September 2018

      a short vacation”

      I thought the hotel that I booked include breakfast. But when I arrived, I just realized not included because of the room that I booked is not included. ...it makes me felt like being cheated. Next time please mention that certain rooms included breakfast... thx

      Reviewed September 17, 2018
      10.0
      Exceptional
      saripah from Malaysia
      Business traveler
      Deluxe Twin
      Stayed 3 nights in March 2019

      The room is spacious”

      Trust me the room I had selected is spacious! I like it so much! It looks like two single rooms combined together! The staffs are friendly and helpful. Tqvm for helping us.

      Reviewed March 16, 2019
      5.6
      normaziah from Malaysia
      Family with young children
      Deluxe King
      Stayed 1 night in March 2019

      Thanks for the experience”

      King bed - smoking room Sinki tersumbat, air panas keluar secara mengejut. Boleh terbakar badan wei.. Bilik okay, bilik air aje yg problem Parking susah sikit sbb area lot kedai. Breakfast at restaurant in front of the hotel.

      Reviewed March 30, 2019
      6.8
      Good
      Norain from Malaysia
      Business traveler
      Deluxe Twin
      Stayed 1 night in February 2019

      Good Location”

      Easy to get around

      Reviewed March 18, 2019
      8.8
      Excellent
      Wan from Malaysia
      Couple
      Deluxe King
      Stayed 6 nights in December 2018

      Clean, centralized location & friendly staff”

      Cleanliness, spacious quiet room & room was cleaned everyday

      Reviewed January 07, 2019
      8.4
      Excellent
      Pei from Malaysia
      Family with teens
      Superior
      Stayed 1 night in December 2018

      Overall is good. Only parking issue as no parking provided. Public parking is limitted.”

      Breakfast at restaurant opposite the hotel. Open at 7am sharp. We are given coupon to eat at mamak stall.

      Reviewed December 25, 2018
      8.0
      Excellent
      Christopher from Australia
      Couple
      Deluxe King
      Stayed 1 night in August 2018

      Very good”

      Great location and easy to get around town. Friendly staff. Hotel is dated though appeared to be undergoing renovations when we arrived. Comfortable bed and large room. No on site breakfast. Voucher provided to go across the road to a place which was quite basic and limited meal options.

      Reviewed August 29, 2018
      6.4
      Good
      Aslie from Malaysia
      Family with young children
      Superior
      Stayed 3 nights in June 2018

      ACCOMODATION FOR SHORT HOLIDAY IN TAWAU”

      The hotel is centrally located in the town with so many eating places and cheap. However the rooms are compact but clean. The breakfast at a cafe opposite the hotel but horrible. It was the worst breakfast i ever had... Very short of parking space and the area is so busy with traffic even until late nite. Not recommended to stay with young children as the place is too cramped.

      Reviewed June 29, 2018
      5.6
      R.M. from Malaysia
      Business traveler
      Deluxe King
      Stayed 1 night in July 2017

      Needs a serious upgrade”

      Stayed one night in the Deluxe King room. There was suppose to be hot shower in the room (after turning on the switch and wait for 45 minute), I turned on the switch for the whole night and still got a cold water shower in the morning. Called the reception for an ironing board and iron, it arrived nearly an hour later. With the price of the room, definitely not worth it. Could get a better room across the road with a fraction of the price I paid for this hotel.

      Reviewed July 24, 2017
      12345
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss

      Heritage Hotel
      |Very good 7.5
      ×
      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.

      • Excellent location
      • Maliau Basin Conservation Area