Recent customer comments

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Very good

based on 6890 reviews
  • Cleanliness 7.4
  • Facilities 7.2
  • Location 8.1
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 7.2
  • Food and dining 7.0
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Joann from Philippines
Superior Room
Stayed 1 night in October 2014
Bad stay
The room is not clean. There's a blood stain in the walls. The kettle is dirty. The bathroom is not clean. Poor service in the lobby. Guards are not accomodating.
Reviewed October 20, 2014

Ma from Philippines
Stayed 1 night in October 2014
old hotel but with convenient location
the hotel is near the airport & SM Mall of Asia; the staffs are friendly; room is spacious
I have enjoyed my stay in this hotel. It may be quite old but the facilities are still okay and at par with other 5 star hotels. The room is spacious and there is free wifi. The staffs are helpful. The location is very good as it's near the airport and also near SM Mall of Asia. I will consider coming back to this hotel.
Reviewed October 19, 2014

Akid from Malaysia
Superior Room
Stayed 1 night in October 2014
Good comfortable stay
Near to airport, good beds good tv channels
It was comfortable stay in the hotel. Though it was a last minute booking, they were able to facilitate my booking and request for a large bed for the night.
Reviewed October 17, 2014

Wilhelm from Germany
Superior Room
Stayed 3 nights in October 2014
convenient location
good value for money, close to Mall of Asia, close to MRT
We stay regularly at the Heritage, especially when the price is right
Reviewed October 17, 2014

Richard from Philippines
Superior Room
Stayed 2 nights in October 2014
excellent hotel!
staff was warm and welcome, hotel rooms were comfortable and fast room service
Reviewed October 17, 2014

Shamshul from Malaysia
Business travelers
Stayed 2 nights in October 2014
location food Massage
OK. Good hotel near to airport and serve Halal food
Reviewed October 15, 2014

Craig from United Kingdom
Stayed 3 nights in June 2014
great hotel
room, breakfast, staff
Staff incredible, room very lush
Reviewed October 15, 2014

Nina from Philippines
Families with older children
Superior Room
Stayed 1 night in August 2014
Good Location
Good Location, Nice Staff, Reasonable Price
Everythings good, the locations very near to the airport & Mall of Asia. Nice Staff!
Reviewed October 14, 2014

Aravind from Australia
Solo travelers
Superior Room
Stayed 3 nights in October 2014
Don't be misled - not a 5 star and very average
Housekeeping, close to mall of Asia,
Firstly .. This is not a 5 star hotel.. Maybe a three star or at best a four star. Location is very noisy from main highway Pool doesn't look like the beautiful images.. Fronts the road but high up, noisy, poor privacy and not at all attractive. Small gym and whilst it has all the basics, it seemed more of an after thought in a pokey corner.. Not a great atmosphere to work out, and unsurprisingly always empty. Early check in is charged as is late check out but at least it's not too pricey Breakfast choice is woeful and the food quality not good.. Canned fruits, drinks not juice, greasy oily foods, poor cereal choice, poor fresh fruits choice, etc. there is a shuttle bus to/from mall of Asia, but very limited run and hard to find for the return trip as they don't adhere to timetables! Staff aren't that friendly or proactive
Reviewed October 14, 2014

christoher from United States
Solo travelers
Stayed 1 night in August 2014
great location , wifi and bed great
location , locatio location
i stay here often , its located near many places to eat and moa sm mall , easy to get taxi , wifi good , and pool , . i enjoy this place and staff .
Reviewed October 14, 2014


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