Recent customer comments

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Very good



based on 6885 reviews
  • Cleanliness 7.4
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0
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gwee from Singapore
Business travelers
Stayed 7 nights in July 2014
good convenient safe
safe convenient cimfortable
good value hotel. big room
Reviewed August 11, 2014
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JAEGOO from South Korea
Couples
Stayed one night in February 2014
Good hotel
Airport and close detail. It is clean. Reasonable price.
Airport and close detail. It is clean. Reasonable price. But too many people. The breakfast buffet. The lobby is very noisy, the restaurant is not good wifi. It's okay staying a day before the plane ride.
Reviewed August 11, 2014
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MAI from China
Couples
Stayed one night in August 2014
good hotel but a little old
food, location, convenient
The hotel is famous in Manila, but the equiyment is a little old, maybe it is too many years and need to refresh. The food is good and the location is near the airport and the SM mall of asia, but the reception service is not so good.
Reviewed August 11, 2014
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Reymond from Norway
Solo travelers
Superior Room
Stayed one night in July 2014
Just ok
Location
Far from superior, doesent deserve 5 star
Reviewed August 10, 2014
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kazuo from Japan
Solo travelers
Stayed one night in November 2013
disapointed
location, location and location
Nothing good but location
Reviewed August 10, 2014
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Maurice from Germany
Solo travelers
Superior Room
Stayed one night in September 2013
My stay at Heritage
location, location, location
quiet disappointing, hotel is very old and seriously need a renovation. Charm of the old days is gone
Reviewed August 09, 2014
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charles from Philippines
Couples
Superior Room
Stayed one night in July 2014
nice and easy access hotel
value for money
value for money
Reviewed August 08, 2014
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FAIZAL from India
Business travelers
Deluxe
Stayed 3 nights in August 2014
Disappointed
Location, location location
Very poor standards and needs a lot of renovation and clean up to categorize as a 4 star hotel. Poor wifi access works only in the lobby which plays high volume tasteless music until dawn. Apart from the convenient location, there is nothing about this place. High price with dirty rooms and not even ample supplies are provided in the bathrooms. Will never recommend, perhaps at half the price.... you may want to take a chance.
Reviewed August 08, 2014
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jorge from United States
Solo travelers
Superior Room
Stayed one night in April 2013
Great Stay!
Pool, Staff, Cleanliness
It was a great stay! Looking forward to coming back!
Reviewed August 06, 2014
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Ron from United States
Couples
Superior Room
Stayed one night in July 2014
Treated like a couple of VIPs
All the employees were friendly, courteous, and professional.
Reviewed August 06, 2014
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