Verified traveler reviews

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Very good



based on 6893 reviews
  • Cleanliness 7.4
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0
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joel from Taiwan
Business travelers
Superior Room
Stayed 2 nights in July 2014
A bit below average
Accessibility
Air conditioning unit inside the room not working well. Some part of the dining area is also hot.
Reviewed July 17, 2014

Monica from Canada
Couples
Stayed 2 nights in July 2014
Good location, close to airport and shopping
Safe, good fitness centre, good Internet
The only problem was on check in. I had booked the hotel but my husband arrived first and they didn't let him check in sine I wasn't there even though he had the hotel voucher. Luckily I arrived soon after but not good service. Otherwise the hotel was clean, quiet and had good facilities. It was close to the airport and to the Mall of Asia.
Reviewed July 16, 2014

Kenneth from Canada
Business travelers
Stayed 3 nights in June 2014
Great hotel near the airport
The service the food and the Rooms
I like this hotel very much. The location is great for the airport and shopping.
Reviewed July 15, 2014

Genelita from Philippines
Families with older children
Stayed 1 night in July 2014
Location was nice, near MOA and airport
Location
Didn't like that I was charge 1000 pesos for calling local call times two
Reviewed July 15, 2014

BENJAMIN from United States
Couples
Stayed 2 nights in June 2014
Fabulous staff
Near the airport, good deal for your money, wonderful staff
Our stay at the Heritage would have been perfect except for my surprise that I had to pay for local calls. It was my fault for not reading the hotel policies. In addition I found a cockroach which I told one of the guys that was cleaning and he said they were going to ask somebody to spray. My impression too was there was free airport shuttle. It was nice to have free breakfast during our hotel stay. I would like to comment the good service from your porters and all your staff who always wanted to help.
Reviewed July 15, 2014

Elizabeth from Philippines
Couples
Superior Room
Stayed 2 nights in July 2014
Love it
Good,better,best ever
Nice its my second home.
Reviewed July 14, 2014

Elizabeth from Philippines
Couples
Superior Room
Stayed 1 night in July 2014
Awesome hotel
Best,nice.good
Good and its my second home
Reviewed July 14, 2014

Elizabeth from Philippines
Couples
Superior Room
Stayed 1 night in July 2014
Awesome
Nice,good,lovely
A awesome hotel
Reviewed July 14, 2014

Gregory from United States
Couples
Deluxe
Stayed 1 night in July 2014
Very nice and peaceful.
Staff, service and cleanness
I had a good time. The Hotel has a lot of good proud working people There. I think there should be an update in the rooms like the bathroom and a modern TV and especially bed. I think the internet can be improved and be free for playing clients. It would be nice to get some free things in the bar. Not just water. However it was a pleasant stay and I would go back again.
Reviewed July 14, 2014

Kiyotaka from Japan
Business travelers
Stayed 3 nights in July 2014
Just sleep
Nothing, usual hotel.
wifi cannot use. cannot do business.
Reviewed July 14, 2014


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