Recent customer comments

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Very good



based on 6888 reviews
  • Cleanliness 7.4
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0
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Chuen from Hong Kong
Business travelers
Stayed 3 nights in November 2013
Noisy room, lousy breakfast and poor shower
Friendly staff
I didn't really enjoy my stay there at all. The water pressure of the shower was extremely poor, and it was very difficult to control the temperature. The toilet smells old. The bed was too soft. The large window facing the street has poor sound insulation. The buffet breakfast just sucks.
Reviewed December 14, 2013
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Francesca from Indonesia
Business travelers
Superior Room
Stayed one night in December 2013
Nothing special, but close to the airport
Decent food, easy access to airport, friendly concierge
This hotel is outdated, but the staff are friendly and all the necessary amenities are there. I needed to stay overnight to catch a very early flight and this hotel was conveniently located.
Reviewed December 12, 2013
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ngee from Singapore
Business travelers
Stayed 5 nights in November 2013
Near to MOA
clean, good internet via lan
Heritage provides good internet through Lan cable, good breakfast. However, Gym is small, swimming pool is underconstruction and Casino is closed down. Provides shuttlebus to MOA and Solaire casino. Solaire is one of the best casino in Manila.
Reviewed December 12, 2013
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ngee from Singapore
Business travelers
Stayed 4 nights in November 2013
Nice hotel
breakfast, near to SMX
Heritage provides good internet through Lan cable, good breakfast. However, Gym is small, swimming pool is underconstruction and Casino is closed down. Provides shuttlebus to MOA and Solaire casino.
Reviewed December 12, 2013
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susan from Malaysia
Business travelers
Stayed 3 nights in December 2013
relaxing trip
Clean, good location and attentive staff
Would recommend friends to stay during their stay in Manila.
Reviewed December 12, 2013
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Adrian from Romania
Business travelers
Stayed one night in November 2013
Elegant,close to the airport and shopping center
clean,elegant,large
Reviewed December 12, 2013
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Haresh from United Kingdom
Solo travelers
Stayed one night in December 2013
Not good for Vacation
Location
the shower was terrible some times very hot sometimes it's warm. The breakfast buffet his horrible. Lack of staff. Bad variety of breakfast. Staff not friendly at the buffet, it like they doing us a favor. Hardly refilling the buffet on time.
Reviewed December 11, 2013
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Robert from New Zealand
Business travelers
Stayed one night in November 2013
not a five star
location
it was very average, Cheap but only a 3 star hotel not 5.
Reviewed December 11, 2013
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John from Australia
Couples
Stayed 3 nights in November 2013
Great location for access to Mall of Asia
Room, access to Mall of Asia and Solaire
We enjoyed our stay. Ensure you use the courtesy bus to MOA and the Jeepney to Solaire. Staff friendly and very accommodating.
Reviewed December 11, 2013
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Donald from United Kingdom
Business travelers
Stayed one night in December 2013
Not a 5 star experience
Nothing
Not a good experience, the room was smelly, the pool was under repair and not available and the staff service was poor
Reviewed December 10, 2013
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