Verified traveler reviews

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Very good



based on 6893 reviews
  • Cleanliness 7.4
  • Facilities 7.2
  • Location 8.1
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 7.2
  • Food and dining 7.0
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sung from South Korea
Couples
Stayed 1 night in July 2015
Small No good
near airport, easy to find and small not good
THIS HOTEL IS TOO OLD AND ROOM SMALL SO BAD
Reviewed January 08, 2016

Gregory from Australia
Couples
Stayed 3 nights in January 2016
Stay
Staff at check in very helpful. Room cleaners were good. Pool is great and good breakfast food
Excellent. Great location near Mall of Asia and airport
Reviewed January 06, 2016

DENISE from New Zealand
Solo travelers
Superior Room
Stayed 2 nights in December 2015
Ok but not flash
Check in check out
Ok for an overnight stay
Reviewed January 05, 2016

Ma from Philippines
Families with older children
Club
Stayed 2 nights in December 2015
Pleasure trip
VIP treatment at the 9th floor. I made an early reservation and no need to fall in line for so long cause i got a room prepared for l
Reviewed January 04, 2016

Chris from Philippines
Families with young children
Stayed 1 night in December 2015
Best 3 things about Heritage Hotel
Comfort, courteous staff and value for money.
Reviewed January 04, 2016

Fe from United States
Solo travelers
Superior Room
Stayed 1 night in December 2015
Poor customer service
Breakfast buffet
Checked in at 12 midnight. Got a room with a very slow draining bath tub. Transferrred at 1 am. Requested for at least 1 pm check out since i came in late and they gave me this very slow draining bathtub. They told me their goong to call me to let me know within 15 min. yhey never did! When I called, I was told to check out at 12noon or else they will charge me!
Reviewed January 03, 2016

Bonipart from Philippines
Business travelers
Superior Room
Stayed 1 night in November 2015
Great location
Food, Location & amenities
Good place for business traveĺeller
Reviewed January 03, 2016

ERLINDA from United States
Families with young children
Deluxe
Stayed 4 nights in December 2015
Nothing extraordinary!!!
Location & it's staff
The location was okay, close to the MOA & thought I would try it again cuz we have our 2 grandkids with us - first trip to our native land - but I was kind of disappointed. The bathtub had the same problem we had the 1st time we stayed there - 2007 - drain was a bit clogged, water filling up the tub while showering. Room was too small for a super deluxe. For 4days, free breakfast was almost the same thing...not much variety to choose from. I would rate it 2-3 stars.
Reviewed January 03, 2016

Maria from Philippines
Groups
Stayed 1 night in December 2015
location
near airport, near shopping area and near entertainment areas
good
Reviewed January 02, 2016

Alfredo from United States
Couples
Stayed 2 nights in December 2015
Awesome hotel.
Service, food, location.
Excellent. Would definitely back to stay in the near future.
Reviewed January 02, 2016


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