Recent customer comments

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Very good



based on 6888 reviews
  • Cleanliness 7.4
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 7.6
  • Service 7.5
  • Value for money 7.2
  • Food/Dining 7.0
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John from United States
Solo traveler
Superior Room
Stayed 2 nights in September 2014
Average hotel that is declining in cleanliness
only positive is accessibility to airport
Average hotel....stayed there multiple times...done, no more. Makati, or at the bay affords better hotels for your money.
Reviewed August 10, 2015
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John from United States
Solo traveler
Superior Room
Stayed 3 nights in August 2015
Repeat Stay at Heritage Hotel....LAST TIME
Heritage Hotel
Nothing good to say....room and hotel has become very aged, AC in room did not operate well, Internet required constant requesting of new access codes, and it took 45min to check out and overcharged (charged double agreed fee for early check-in --- already opened a dispute with my credit card company). A lot of hotels in Manila...do yourself a favor and pick a newer one in Makati, or PASAY with recent favorable reviews. I will never stay at Heritage again and will dispute the over charges.
Reviewed August 10, 2015
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Stuart from Ecuador
Solo traveler
Stayed one night in August 2015
Little Old and Over Priced
Heritage Hotel
Ok nothing flash just ok stayed overnight in transit I did feel that a beer at almost 7 times it price was very over flatted and disappointing Hertige Hotel
Reviewed August 10, 2015
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Mohammad from Saudi Arabia
Family with young children
Superior Room
Stayed one night in March 2015
Family with kids
Location, clean, quite
None.
Reviewed August 10, 2015
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Mohammad from Saudi Arabia
Family with young children
Stayed 2 nights in January 2014
Family with kinds
Location, clean, near moa
none.
Reviewed August 10, 2015
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SURIA from Singapore
Couple
Superior Room
Stayed 3 nights in July 2015
LOCATION TOPS
LOCATION, STAFF AND COST
Staff were fantastic. The rooms were spacious and clean. The mattress was not comfy and was sinking. The pillows were not firm. The constant din from the traffic was a nightmare. They need to sound proof the room. The breakfast spread was limited. Apart from that its very accessible to the Mall of Asia and the City of Dreams. 5 minutes by taxi. 10 minutes from the airport.
Reviewed August 10, 2015
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Eiji from Japan
Solo traveler
Superior Room
Stayed one night in May 2015
Always good
Stable quality and close to the Airport
Only 100php to the Airport, very close to the EDZA Complex and other entertainment spot.
Reviewed August 09, 2015
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ALI from Saudi Arabia
Solo traveler
Deluxe
Stayed 2 nights in July 2015
nice stay
staff location night life
nice stay
Reviewed August 09, 2015
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Michelle from Australia
Group
Superior Room
Stayed one night in July 2015
Good for overnight stay
Location
The Heritage was perfect for an overnight stay as we needed to catch an early flight the next day. Buffet dinner wasn't great. Room was clean, ser
Reviewed August 07, 2015
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mark from United States
Solo traveler
Stayed one night in August 2015
4 star hotel where you pay for wifi?
Location..good staff..secure
The only real problem i had there is that it is highly unusual annoying and distracting to have to pay an extra 300 pesos every day for each device that uses the wifi..this is not characteristic of a 4 star hotel..the swimming pool is also located inconveniently but once you figure out how to navigate there it is doable
Reviewed August 07, 2015
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