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Very good



based on 6863 reviews
  • Cleanliness 7.4
  • Facilities 7.1
  • Location 8.1
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 7.2
  • Food and dining 7.0
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Bernard from United States
Business travelers
Stayed 2 nights in June 2014
4 star indeed
Price, Location, Near Mall Of Asia
Had no issues at all service was excellent.
Reviewed March 02, 2015
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Ivan from Russia
Couples
Stayed one night in January 2015
Recommend this hotel
geographical location
The hotel is not new, but it deserves 4 stars. Breakfast is often not included in the price of the reservation. Yellow meter taxi ride from the airport to the hotel for a maximum of 200 PHP. If the night away when there is no congestion, it will cost less 100PHP. In walking distance to Mall of Asia
Reviewed March 01, 2015
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Romuald from Philippines
Solo travelers
Stayed one night in January 2015
Value for Money
Location
Saw some pretty bad reviews about this hotel so I was hesitant to stay at Heritage. But I was impressed how spacious they're rooms are. Clean and comortable bed. Aircon isn'nt that cold but over all I had a nice stay here.
Reviewed February 28, 2015
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Dolores from Philippines
Couples
Stayed 4 nights in February 2015
Front desk staff need re-evaluation
Convenience, attentiveness of door people, bell and service crew
Front desk are not very welcoming. They need to learn to smile and one male staff was argumentive and rude. They need to develop more eye contact with guest, they just couldn't be bothered. I felt discriminated.
Reviewed February 28, 2015
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Jeffrey from United Kingdom
Couples
Stayed one night in February 2015
This is not a four star hotel
Near to airport and Mall of Asia
We stayed at the Heritage for one night before returning home. The hotel is run down and is badly in need of refurbishment. The check in took 30 minutes and the reception staff were not what you would expect in a four star hotel. The decoration in the rooms is dated and the bathroom was run down (no plugs, rusty taps etc.)and you could not control the pressure of the shower. Our room faced a very busy road and there was nothing fitted in the room to restrict the noise, which kept us awake. Also, don't use the airport shuttle (600 pesos) as a taxi will cost you around 150 pesos. On the plus side the security is good, the hotel is near to the airport and the Mall of Asia is a 5 minute taxy ride away. This is not a four star hotel and we would not stay there again.
Reviewed February 28, 2015
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Anita from United States
Couples
Stayed 19 nights in February 2015
our stay at Heritage hoel
The staff are very friendly, the security is really tight and the place is fairly clean.
it was very pleasant.
Reviewed February 27, 2015
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Alexandra from Germany
Couples
Stayed one night in February 2015
pleased
proximity to the airport and mall of asia, roomuprade, service
agreeable, short and useful
Reviewed February 27, 2015
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Jeffrey from United States
Families with young children
Superior Room
Stayed one night in June 2014
Old fixtures and furniture. Dark lobby,nit helpful
Location
Miserable, Expensive not worth the money.
Reviewed February 26, 2015
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Anali from Philippines
Couples
Stayed one night in February 2015
amazing
location, affordability and comfort
great!
Reviewed February 25, 2015
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Guan from Singapore
Solo travelers
Stayed 3 nights in February 2015
They should provide free wi Fi.
Location, clean
Pleasant stay
Reviewed February 25, 2015
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