Recent customer comments

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Very good



based on 6885 reviews
  • Cleanliness 7.4
  • Facilities 7.2
  • Location 8.1
  • Room comfort and quality 7.6
  • Service 7.5
  • Value for money 7.2
  • Food and dining 7.0
Sort by

Nathen from Australia
Business travelers
Stayed one night in November 2014
hotel
Hotel Cleanliness, Location, value
Reviewed November 27, 2014

Harriet from Philippines
Solo travelers
Superior Room
Stayed one night in November 2014
Reasonable Price and Good location
price, location, nice staff
Good stay. The breakfast buffet is so so only.
Reviewed November 27, 2014

Pedro from Philippines
Business travelers
Stayed 2 nights in November 2014
Internet service was not working properly
Location to MOA, proximity to airport, accessible to transportation
So so
Reviewed November 27, 2014

Jacob from Canada
Couples
Superior Room
Stayed one night in November 2014
Brief stay
Staff were very helpful, proximity to the airport and damps
Reviewed November 25, 2014

john from United Kingdom
Couples
Deluxe
Stayed one night in November 2014
Very Good
Location, Staff, buffet
Enjoyable
Reviewed November 25, 2014

William from United States
Couples
Superior Room
Stayed 3 nights in November 2014
my stay at the heritage
location, service staff
Outstanding hotel, i will stay there again
Reviewed November 25, 2014

Abbey from United States
Solo travelers
Stayed one night in July 2014
gone downhill
food, staff, not there for very long
aircon didnt work great and room was humid and not cool mold needs updating.
Reviewed November 25, 2014

Robert from Canada
Couples
Stayed 2 nights in November 2014
OK
Good Food, Close to airport and Mall.
Had to get room service to clean room after check in, they were prompt and courtious with my request. Remaining stay was good and comfortable.
Reviewed November 25, 2014

Kristine from Philippines
Business travelers
Stayed 2 nights in November 2014
Good Location
the location is the best consideration about this hotel, the staff were also good/just professional, and the cleanliness was satisfactory.
I think that they were too strict with the use of phone and refrigerator. you need to deposit 3000 Php to use these amenities, although it can be returned if you didn't use it.. The operator was polite but will connect you to outside calls only if you deposit the said amount. It was inconvenient that way. The food was plenty, but it wasn't as tasteful as it appeared. They have a coaster to SM Moa and other nearby hotels.
Reviewed November 24, 2014

robert from Philippines
Families with young children
Superior Room
Stayed one night in November 2014
December stay
Staff, room amenities specially the bellboys are helpful and approchable
OverAll it was a great experience. Minor improvements: front desk personnel needs to smile more often and needs to educate people what access cards for and where do you need to use it. Lastly website needs to Informed customers hotel requires deposits for incidental charges.
Reviewed November 24, 2014


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