Heritage Sixteen
No 16 Lebuh Carnavon, Georgetown, Penang, Georgetown, Penang, Malaysia, 10450 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion.
Highlights
Facilities
Airport transfer
Car park
Free Wi-Fi in all rooms!
Luggage storage
Tours
Wi-Fi in public areas
Family room
Smoking area
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My experience in Heritage 16”
The stayover is located about 10 minutes away by walk to jetty (where the bus and ferries parked). Receptionist. Named Jelly, very helpful. Stayover. Receptionist is only open until 11pm. Check in open at 2 but we manage to get our room at 12. Big dining area downstairs. Water and biscuits is free all day. They also provide free tea and coffee. All rooms located upstairs. The stairs quite steep and high. Chill out area downstairs and upstairs. They provide lot of games/puzzle to play. Mini library. Computers with accessible Internet. Room. The room that we were staying was 11. Our room located just beside the bathroom. Single bed below and queen bed upstairs. Multi option of light which is accessible in both ways. I would say the room is very clean and cozy. Working AC, very cold. Quite spacy for 3 of us. Toiletries. Shared bathroom and toilet. During our stay, the toilet didnt have toilet paper but they provide liquid shower in bathroom, toilet and sink area. Functioning water heater. Clean. Extra. So, something came up and we need to leave early. There's no available receptionist as it was 3 in the morning. We just leave the room key and notes at the reception desk to inform about our leaving. Then, they (Jelly) contacted me and transfered me my deposit back. Yayy 😁🙌🏻
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Very cozy place to stay. Many areas for socializing!”
Immediately loved the vibed upon arriving for my 1-night stay. Good spacious lobby area to work in, ambient chill music, and a cat roaming to give you a cat cafe feel. Beds are super comfortable, large and private with a blind. Several lighting options as well. Many showers and toilets, so you don't have to wait at all. the rooftop has a small patio garden to stretch or socialize. Overall good feel. Thanks for allowing me to work in the lobby days after my check-out.
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Exceptional”
10-15min walk from Jetty, 3 mins walk from the happening Love Lane. Lots of food all around, directly next door is another famous restaurant (long queue). Rooms are basic, water refill provided. Not to mention friendly staffs.
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Great location, fantastic room, friendly staff”
Nothing to complain about. Great value that we've gotten for the price. Wonderful experience for our stay at Heritage Sixteen!
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all is ok! wonderful! outside look dull, inside like heaven and comfortable, security with touch ke,”
comfortable, security key, nice simple breakfast, clean bathroom,
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Exceptional”
awesome hotel with nice and friendly staff
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Convenient but noisy”
Staff and location both great, couldn't hope for better on either count in George Town. However (and to be fair part of the issue may be because of the age of the building) our stay was far from restful because of the constant noise. We were staying 9 nights and after the first night we asked to move to another room as we had traffic noise and noisy neighbours (due to the thin partition between private rooms) and the staff were brilliant and moved us to another room which seemed better (no neighbours partitioned). Sadly whilst we lost the neighbours next door and traffic noise we gained the privilege of being by a door leading to the outside space, toilets and showers, smoking area, in a corridor with rooms that held guests who were oblivious to the fact that people might be trying to sleep at 1am or 6am, chatting loudly, slamming doors, running (on very creaky wooden floors). Then there was the fan /air con from the restaurant next door, a high pitched whine from around noon to 10pm
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Environment”
Bit noisy becoz of the wooden door ..
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Super clean! Lots of toilets and showers so we never ran into anyone, there 3 nights...”
Lots of lovely communal spaces. And the staff were helpful.
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Great location!”
Lovely hostel in a great location in Georgetown, walking distance to everything! Our private room was small but comfy. Only downside was the noise overnight from outside the hostel... very noisy but it was Chinese New Year! Breakfast was great!!
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Strategic location”
close with food stall and famous places.
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Strategic Location”
close with food stall and famous places.
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Excellent location!”
This hotel is right in the middle of the old city. You have everything as soon as you step-out the door. Restaurants, bars, small markets, etc. The included breakfast is somewhat disappointing. A few slices of toasted bread and a bit of scrambled eggs. The staff was inexistant and not helpful at all, although friendly when we managed to exchange with them.
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Disappointing”
They offered free breakfast and tasted good. The room we were in smelled dusty. We booked for 3 night, and informed the staff through agoda that we were going to check in late since we departed at night from KL and they acknowledged it. We called their phone number about 50 times when we arrived at the property. I know it was late, around 1 am but we did inform the property IN ADVANCE and THEY ACKNOWLEDGED it. Nobody even knew we rang the bell! We were upset and need to looked for another property around. But around the property at night it's quite creepy because so many drunk people around on the street. The next day since we dont have time to book at another property, we came, told them the story and they didn't apologise. Awful experience.
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The hotel is dusty. ”
The guest is not happy and asked to cancel her reservation to help the worker to sustain. No one can do a double booking for one night. Already stayed here for 4 night. Common bro. SOB.
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Highly recommended! ”
I loved this place so much so that I kept extending my stay as I really didn't want to leave! Everything about Heritage Sixteen was amazing, the staff were so lovely and welcoming and really made an effort! The location is fantastic, close to all the shops, markets and bus stops. My room was lovely and the bathrooms were very well kept, breakfast was included and that was always nice with a good selection! Definitely staying here again when I re-visit Penang!
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Surprised by this little place”
We had not planned to stay more then a 2 nights here but found ourselves miscalculating the visa process so we were stuck in Penang for 6 days. Actually, being stuck became a pleasure. The hotel is located right in the heart of Geaorgetown and it is easy to access the rest of the island from here by bus. The staff had answers for everything and made it extremely easy to book onward travel and entertainment and they had some great restaurant suggestions. The hotel was very clean and offered housekeeping services everyday. I am accustomed to breakfast being offered as a tea and some white toast but instead they had a buffet offering Asian and Western foods with tea and coffee and it was fantastic to have this included as well as a great way to start our day before we headed off on an adventure. Also, We found the family rooms spacious and very comfortable. We are a backpacking family and so have a budget to keep to for our longterm travel. We found this hotel definitely worth the money and really enjoyed our stay in Penang as there was plenty for a family to do!
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Awesome place for Kids too! ”
We loved our stay at the Heritage 16! It was an excellent location, and the front staff (Alex and Jelly) were amazing at answering all our questions. They also loved playing with our daughter (1 year old) throughout the day. There is a plethora of living/common spaces to hang out in, which is great! There is also a ton of toys, and books, that adults and kids alike can play with. The only downside to this hotel is the NOISE! It was loud all. the. time. not always due to other residents, but it was right next to a club (pumping music until 2am every friday/saturday night, and 12midnight on sunday nights). The windows, just consider them as open windows, even with AC. (The AC works, and is cold!) ALso, free tea/coffee and biscuits all day! We met some great friends, and had some awesome food while staying here! I would recommend to anyone! (maybe bring a sound machine, which we travel with)
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Good bed”
Located near to a wet market. A bit noisy if your room facing the market. Otherwise, it’s quite quiet. Walking distance to the heritage walk.
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So nice, extended twice”
Extended our stay twice while here. Location is great, right next to food and walking distance to a lot of sites. Our specific room was a little noisy from facing the street below. The noise wasn't bad at night but started early in the morning so earplugs helped (seemed a lot better than other hostels on other streets though) The house is beautiful. High ceilings make everywhere feel very large and they do a good job maintaining the place. Could use a little work with bathroom cleanliness, but rooms were very clean and simple. Breakfast was a nice change from the usual toast, but make sure you don't wait until the last minute or most will be gone. Staff was really friendly and always there to assist.
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