Heritage Suites Hotel
Heritage Room - Room plan Heritage Suites Hotel
Interior view Heritage Suites Hotel
Swimming pool [outdoor] Heritage Suites Hotel
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8.7
Excellent
/10
(220 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location - 400 meters from city center
Parking
FREE
  • Cambolac170 m
  • Wat Po Lang Ka220 m
  • Miniature Replicas Of Angkor's Temples300 m
  • Apsara Style One400 m
  • Phokeethra Country Club450 m
  • Ly Vann Dy Clinic460 m
  • Pha Samaki Shopping Center480 m
  • Angkor Duty Free Store530 m
  • Khmer Ceramics Centre600 m
  • T Galleria Angkor610 m
  • Free Wi-Fi

    Heritage Suites Hotel

    Wat Polanka, Siem Reap Central Area, Siem Reap, Cambodia, PO93101 - See map
    "Fantastic rooms - spotlessly clean, extremely comfortable bed, toilet in separate room from shower was nice for two friends traveling together."
    Allison - July 9, 2016
    Exceptional reputation
    Recommended by 100% of guests
    Exceptional comfort
    9.3 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    • Steamroom

    Property ranking|Compared to 1,853 Siem Reap properties
    See all rankings
    Room comfort score
    9.3/10
    Cleanliness score
    9.2/10
    Room size
    68 sqm.
    Review score - United States
    9.1/10
    Better than
    98
    %
    of Siem Reap properties
    Better than
    95
    %
    of Siem Reap properties
    Bigger than
    94
    %
    of Siem Reap properties
    Better than
    93
    %
    of Siem Reap properties
    Value for money8.4
    Distance to city center2 km
    Location rating8.2
    Nearest airportSiem Reap International Airport (REP)
    Distance to airport7.3 km

    Rooms available at Heritage Suites Hotel

    9.3
    Exceptional
    Room comfort & quality
    Residence Suite
    Residence Suite
    ...
    • Room size: 105 m²/1130 ft²
    • Garden view
    • 1 king bed
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    Pool Suite
    Pool Suite
    ...
    • Room size: 75 m²/807 ft²
    • Garden view
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Jacuzzi Suite
    Jacuzzi Suite
    ...
    • Room size: 75 m²/807 ft²
    • Garden view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Bungalow Suite
    Bungalow Suite
    ...
    • Room size: 55 m²/592 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Heritage Room
    Heritage Room
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 double bed
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    Double Classic
    Double Classic
    ...
      Enter dates to see prices
      Family Room One Bed
      Family Room One Bed
      ...
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        Suite Pool View
        Suite Pool View
        ...
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          Suite with Jacuzzi
          Suite with Jacuzzi
          ...
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            Bungalow One Bed
            Bungalow One Bed
            ...
              Enter dates to see prices

              What people love about Heritage Suites Hotel

              • 8.0
                Very good
                Staff 

                "Service was excellent and flawless."

                Stephanie

                |

                March 9, 2017

              • 10.0
                Exceptional

                "Stunning hotel!"

                Emma

                |

                April 4, 2017

              • 10.0
                Exceptional

                "Price is very reasonable for the size of the room."

                Jenny

                |

                April 27, 2017

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              More about Heritage Suites Hotel

              More about Heritage Suites Hotel

              9.6
              Exceptional

              "From airport pick up to departure, everything was well excut..."

              Muhammad

              |

              May 28, 2017

              An overview

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              What they offer

              8.8
              Excellent
              Staff 

              "Nice experience to stay there, food and staff are very recom..."

              Ariel

              |

              September 22, 2017

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of Heritage Suites Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (220)Booking.com Reviews (129)
              8.7
              /
              10
              Cleanliness9.2
              Facilities8.7
              Location8.2
              Room comfort and quality9.3
              Service9.1
              Value for money8.4
              Rating
              9+ Exceptional (91)
              8-9 Excellent (50)
              7-8 Very Good (28)
              6-7 Good (7)
              <6 Below Expectation (11)
              Time of the year
              Mar - May (49)
              Jun - Aug (47)
              Sep - Nov (58)
              Dec - Feb (33)
              All languages
              All guests (220)
              All room types

              Show reviews that mention 

              Showing 187 verified guest comments
              12345
              8.8
              Excellent
              Boremey from Cambodia
              Group
              Pool Suite
              Stayed 1 night in July 2019

              Excellent”

              The hotel is very beautiful, however, the location is a bit inconvenient especially if you were to get back at night, also, not very much space to park if you were to drive there. The hotel has the theme of a French colonial building with a Khmer touch. They have old vespas on display and old cars as well that you could rent! The breakfast was great, the fried rice and the egg benedict were very good. Staff was very friendly and kind, my sister-in-law was there to take her pre-wedding photoshoot and they kindly allowed us and even offered us a bouquet and were extremely helpful throughout the whole shoot should we needed anything.

              Reviewed July 10, 2019
              9.6
              Exceptional
              Li from Singapore
              Couple
              Jacuzzi Suite
              Stayed 3 nights in June 2019

              The hotel was a great place to stay, even though there's a small hiccup with the room facilities.”

              The room we booked is a jaccuzzi suite, however the jacuzzi have some issue and not working. They are very nice by initiating to change our room to a pool jacuzzi suite instead. All the staffs were polite and attentive to any assistance we required.

              Reviewed July 02, 2019
              10.0
              Exceptional
              Mandy from Singapore
              Couple
              Pool Suite
              Stayed 3 nights in April 2019

              Amazing stay”

              Our stay at Heritage Suites was an awesome one. The staff were always friendly and greeted us whenever they saw us. Celebrated my boyfriend's birthday and the staff surprised him with a cake. Our personal butler Sokret was just a whatsapp away and he had helped us with possibly everything... from booking our tours, arranging tuk tuk rides to bringing the children story books and coloring pencils to the schools at the villages. Had our last dinner at the hotel restaurant and it was delicious! Tried all the different kinds of cocktails and they were all amazing! We had a massage session at the Heritage Spa and it was so good that we decided to book another session just before checking out. We won't hesitate to stay at Heritage Suites when we are back at Siem Reap. Thank you once again for making our trip such a memorable one.

              Reviewed April 11, 2019
              10.0
              Exceptional
              Jeanette from Philippines
              Solo traveler
              Pool Suite
              Stayed 5 nights in June 2019

              Awesome”

              What an amazing stay, bungalow was perfect, restaurant food was 5 star, and the staff can not do enough for you. Every need was meet. I have traveled a lot but I have to say this is one of the best hotels I have stayed in for service with the most enthusiastic and passionate staff... well done Heritage you deserve your stars.

              Reviewed June 19, 2019
              10.0
              Exceptional
              Eric from Philippines
              Couple
              Jacuzzi Suite
              Stayed 3 nights in May 2019

              Excellent Hotel”

              Everything about this hotel is excellent. I highly recommend this hotel to anyone who intends to stay in Siem Reap. I'd love to come back here when I visit Siem Reap anew in the future. Eric Magsalos and Marvin Ramos Visitors from the Philippines

              Reviewed June 19, 2019
              9.7
              Exceptional
              Quayne from New Zealand
              Couple
              Bungalow Suite
              Stayed 3 nights in August 2013

              Faultless Stay”

              Top notch hotel, great staff and service, good food, bar, spa.......

              One word for this hotel? WOW. We thoroughly recommend a stay here in a bungalow suite - you'll be impressed by the room and it's facilities including outdoor shower and your own steam room, the pool is great to escape the heat of the day, the food is very, very good, and the staff are simply outstanding. We utilized the spa as well and cant fault the place. My wife and I will definitely stay here if we ever get back to Siem Reap.

              Reviewed September 02, 2013
              9.7
              Exceptional
              Michiel from Netherlands
              Couple
              Heritage Room
              Stayed 3 nights in November 2012

              Good hotel, excellent service, great food”

              Service, food, pool

              We stayed here for 3 nights, reception was excellent, staff was very friendly and the first night we had the tasting menu which was really great. This is a great hotel to stay in if you want to combine seeing Angkor with some relaxing at the pool.

              Reviewed December 05, 2012
              9.0
              Exceptional
              Peter from Belgium
              Group
              Heritage Room
              Stayed 1 night in July 2012

              oasis of tranquility”

              location

              the good stuff: - pick up in old timer from airport - super friendly service - upgrade to villa . - great pool - organization of trip to Angkor Wat - 4 hands massage in the hotel spa - proximity to city center no bad stuff!

              Reviewed July 13, 2012
              10.0
              Exceptional
              Jenny from Canada
              Group
              Heritage Room
              Stayed 2 nights in September 2011

              Lovely boutique hotel with 5 star service”

              Great rooms, delicious food, excellent service

              Excellent. The room is very spacious and with a touch of elegance and traditional decorations. We were welcomed by the staffs with welcoming drinks and lovely smile by the general manager. The welcoming gift on the bed which is a Cambodian scarf is a nice touch. The bed and pillows are so comfortable which is very revitalizing after a long day of sightseeing. We also find it very relaxing just lay by the pool, which is very clean and surrounded by trees, with a cocktail bar on the side. The main dining room/bar is also great sanctuary for us to escape the flooding streets and dirty city. It has a very high ceiling and very elegant paintings and sculptures to compliment. They have a wide range of cocktails and food, and the choice and size of breakfast is simply wonderful. In general, the management of the hotel is superb and shows a high degree of professionalism and perfection. All the staffs are so friendly and helpful under the leadership of the GM. We had a wonderful time there, and I can say actually staying at this hotel is the highlight of our trip.

              Reviewed September 23, 2011
              9.7
              Exceptional
              Vanessa from Taiwan
              Solo traveler
              Bungalow Suite
              Stayed 2 nights in April 2011

              Absolutely luxury experience”

              Helpful staff, Private garden, Poolside delicious breakfast

              i've stayed in several luxury/designer/boutique hotels all around the world, but heritage suites hotel is one of the best i have ever visited. this hotel has a sophisticated, well-decorated hotel room with its good taste, an in-room bathtub and private steam bath makes relaxing after a long visit to angkor wat temple, the private garden with outdoor shower is even a thoughtful and creative design, i really love it, just like going back to the eden garden. the welcoming drink, fruits and desserts, and hotel gifts are the best i've ever had, from here you can see the impeccable service. i was even stunned by their free pick-up service to airport in a beautiful old mercedes benz, it's absolutely a great experience, feel like going to the time machine and back to the colony period, which is totally matched with the hotel design, really nice! they can make reservation of any restaurants or attractions and book all tickets of transport for you with an amazing efficiency since they only have 26 room in total, the helpful staff are all ready to make you like a king/queen! i will definitely recommend this hotel to all my friends who wants to stay in siem reap and enjoy a relaxing atmosphere of luxury hotel. ps. anyway we can always find out some discount on agoda. ;-)

              Reviewed April 09, 2011
              10.0
              Exceptional
              Mandy from Singapore
              Couple
              Heritage Room
              Stayed 3 nights in April 2019

              Exceptional”

              Nice room, friendly staff, great spa and delicious food served at the restaurant.

              Reviewed April 12, 2019
              10.0
              Exceptional
              CLAUDE from France
              Couple
              Pool Suite
              Stayed 7 nights in April 2019

              Wonderful Stay”

              Great room! Large and clean. I’ve been especially impressed by the service and thankful to the staff for the warm welcome and their kind attentions. I would 100% recommend this hotel

              Reviewed May 07, 2019
              9.6
              Exceptional
              Edouard from Singapore
              Couple
              Bungalow Suite
              Stayed 4 nights in April 2018

              A very nice and cosy hotel”

              Excellent staff service from reception to requests from our room Pool and Spa are great Very highly recommended for a quite stay outside the crowd We were staying in one of the Suites which are large and very nicely designed.

              Reviewed May 09, 2018
              10.0
              Exceptional
              Nicole from United States
              Couple
              Heritage Room
              Stayed 2 nights in March 2018

              Amazing experience!”

              The Heritage Suites Hotel is a truly beautiful and restful property. It's close enough to the center of Siem Reap to provide easy access but far enough away and sheltered enough to be tranquil. The pick up in a vintage Mercedes made us feel like we were spies in a vintage James Bond film. The room was spacious and so beautifully decorated. Every staff member took amazing care of us. The in house tour company, Heritage Adventures, was spectacular and gave us an amazing tour of not just Angkor Wat but many of the other temples. Our only disappointment was that we didn't book three or four days!

              Reviewed March 08, 2018
              9.6
              Exceptional
              Muhammad from Singapore
              Business traveler
              Bungalow Suite
              Stayed 2 nights in November 2016

              Great property with lovely restaurant”

              Truly value for money. Could not fault this hotel as everything was delivered as expected. From airport pick up to departure, everything was well excuted by the professional team of staff. Suite was great, with turn down service every afternoon/evening, (some hotels just missed this out) which tells a great difference between ones that pays attention to detail and the ones that dont. Had Michelin worthy lunch with excellent wine pairing which was flawless. Email enquiries and follow ups were very prompt. All in all, it leaves a lasting impression on my first visit to this city. Will stay here again upon returning to the city.

              Reviewed May 28, 2017
              8.0
              Excellent
              Stephanie from Singapore
              Solo traveler
              Heritage Room
              Stayed 3 nights in June 2016

              Lovely newly renovated charming hotel”

              Almost felt like a resort within a hotel. The suite was huge for a single person, with outdoor shower and indoor tub. Great for a quiet getaway. Service was excellent and flawless. A jazz soloist was playing one of the nights when i was there. What a great treat!

              Reviewed March 09, 2017
              10.0
              Exceptional
              Lim from Singapore
              Couple
              Heritage Room
              Stayed 3 nights in October 2016

              Beyond Awesome”

              We had a really good stay at Heritage for a few days. Staff were really friendly and thoughtful, and being a smaller hotel as compared to the rest, they remembered us and most of them know what activities or tours were lined up for us. We went on tours to Beng Mealea, Flight of the Gibbons and the ATV rides. None of them disappointed us but in turn exceeded our expectations. Our tour guide to Beng Mealea brought us on a different route at the temple and we had to climb up and down the walls, which was a really different experience. Our tour guide for the ATV ride shows us the villages, explained to us how they led simple lives, what the children did during the holidays and allow us to learn so much about the local life. Breakfast was good and staff would always help to arrange for transport via tuktuk. Another thing I would recommend is their massage. We had massages on all days of our trip because it was simple good and enjoyable. Thank you Heritage Suites for giving us such a memorable holiday!

              Reviewed November 24, 2016
              8.4
              Excellent
              Mario from Singapore
              Couple
              Bungalow Suite
              Stayed 4 nights in October 2016

              Great boutique hotel in Siem Reap”

              First of all I recommend Heritage Suite Hotel for any couple going to stay in Siem Reap. The room we stayed was great, the lobby/restaurant is charming and the pool is good (although the pool are is a bit small and may cause issues during high season - not on our case). The staff is excellent, very friendly and attentive. High light is the Jazz night on Thursday(with live musician, and deal on drinks). Low-Light is the Khmer menu you gain once you make the reservation through Agoda (is not really what we expected from what we know the chef can do - we had dinner the previous night and it was fantastic and this Khmer menu seems kind a like "since it is free is just give the basic"). Give a 9 out of 10 due to the above, but it is one of the best services I have experienced in Siem Reap.

              Reviewed October 25, 2016
              8.8
              Excellent
              Allison from United States
              Solo traveler
              Heritage Room
              Stayed 2 nights in July 2016

              Very Comfortable Hotel”

              Fantastic rooms - spotlessly clean, extremely comfortable bed, toilet in separate room from shower was nice for two friends traveling together. Food in the restaurant was very good. Recommend taking a hotel business card/map with you when going out at night - we had one tuk-tuk driver who had difficulty finding the hotel as it is tucked away in a backstreet.

              Reviewed July 09, 2016
              10.0
              Exceptional
              Maria from United Kingdom
              Family with teens
              Heritage Room
              Stayed 3 nights in May 2016

              A Gem in Siem Reap!”

              Definitely a place to keep in your Traveling Must stay Book. I Highly recommend this Boutique Luxury Hotel for those who are looking for a paceful Oasis in the middle of Siem Reap. All was simple Perfect!!! We'll come back!

              Reviewed May 16, 2016
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              • Excellent location
              • Pub Street