Heritage Village Resort & Spa Goa

Heritage Village Resort & Spa Goa

Arossim Beach, Cansaulim, 403712 Utorda, India, Majorda, Goa, India, 403712
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     Heritage Village Resort & Spa Goa

    Heritage Village Resort & Spa Goa Reviews

    8.1
    Excellent
    /10
    (95 reviews)See what guests said
    8.4
    Excellent

    "Very nice buffet with delicately and carefully prepared West..."

    RYLAN

    -

    January 12, 2018

    8.5
    Excellent room comfort and quality
    Recommended by 86% of guests

    Things you’ll love about Heritage Village Resort & Spa Goa

    Things you'll love

    • Airport transfer

    • 320 meters to the beach

    • Currency exchange

    • Sauna

    Excellent
    Location
    8.1
    See map
    Excellent location - 320 meters to the beach
    Nearby
    Popular
  • Arossim Beach400 m
  • Cansaulim Railway Station1.04 km
  • Uttorda Beach1.89 km
  • Majorda Beach2.82 km
  • Majorda Railway Station3.65 km
  • Verna Hospital4.27 km
  • Sankval Railway Station4.86 km
  • Betalbatim Beach4.93 km
  • Apna Clinic5.17 km
  • Colva Beach6.32 km
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    Value for money7.8
    Distance to city center12.0 Km
    Location rating8.1
    Nearest airportGoa International Airport (GOI)
    Distance to airport8.5 km

    Rooms available at Heritage Village Resort & Spa Goa

    8.5
    Excellent
    Room comfort & quality
    Club Room
    Club Room
    ...
    • Room size: 45 m²/484 ft²
    • Balcony/terrace
    • 2 single beds or 1 double b...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 45 m²/484 ft²
    • Pool view
    • 2 single beds or 1 double b...
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    Superior Room
    Superior Room
    ...
    • Room size: 21 m²/226 ft²
    • Garden view
    • 2 single beds
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    Suite
    Suite
    ...
    • Room size: 14 m²/151 ft²
    • 1 king bed
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    Double Standard
    Double Standard
    ...
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      Double Or Twin Club Grand
      Double Or Twin Club Grand
      ...
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        Double Or Twin Standard
        Double Or Twin Standard
        ...
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          Room Luxury
          Room Luxury
          ...
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            Grand Club
            Grand Club
            ...
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              Suite Room
              Suite Room
              ...
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                Have a question for Heritage Village Resort & Spa Goa?

                What people love about Heritage Village Resort & Spa Goa

                • 9.2
                  Exceptional

                  "The staff is very nice and helpful."

                  Kasper

                  |

                  January 2, 2019

                • 9.2
                  Exceptional

                  "All in all we had a very pleasent stay."

                  Kasper

                  |

                  January 2, 2019

                • 8.4
                  Excellent

                  "Pros : immaculately manicures grounds with flowering plants and beautiful trees."

                  RYLAN

                  |

                  January 12, 2018

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                More about Heritage Village Resort & Spa Goa

                More about Heritage Village Resort & Spa Goa

                9.3
                Exceptional

                "The food was perfect, lots of choice and beautifully cooked."

                Roger

                |

                February 14, 2016

                An overview

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                What they offer

                5.6
                Review score

                "Location is good near a clean beach."

                Amit

                |

                January 3, 2019

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                Property's guest policies

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                Some helpful facts

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                Announcements

                Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

                Reviews of Heritage Village Resort & Spa Goa from real guests

                Agoda Reviews (95)
                8.1
                /
                10
                Cleanliness8.3
                Facilities7.6
                Location8.1
                Room comfort and quality8.5
                Service8.1
                Value for money7.8
                Provided by verified guests of Agoda
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                All guests (95)
                All room types
                Showing 75 verified guest comments
                1234
                10.0
                Exceptional
                Jacqueline
                Group
                Deluxe Room
                Stayed 1 night in March 2019

                Excellent”

                A lovely hotel with excellent facilities and extremely helpful staff a real pleasure to stay

                Reviewed March 05, 2019
                6.4
                Good
                Mr. from India
                Group
                Deluxe Room
                Stayed 2 nights in March 2019

                OLD AGE HOME - NOT SUITABLE FOR PEOPLE BELOW 50 AND INDIANS”

                Four friends landed seeking a delight of a holiday The start was the only part which did not disappoint. Rooms were nice but the euphoria did last a little shorter than expected. The 24 hours service menu did not have food available. Everything starts shutting down by 9 and you have a deserted place by 10. We did not even have enough water to drink in the rooms with none helping a fix, phones not picked and requests not heeded. Pathetic service 
At breakfast we realised that the crowd were all in their seventies, content with life and unnerved by poor service. Food was very average, service again poor with not one fresh juice, poor spread and delays in filling. Is in remote place so getting transport is difficult. 
Rated two as the foursome helped us ignore the shortcomings and the place did have a good beach nearby. If you still feel younger than the seventies go to Benaulim, Colva or Varca . Avoid at all costs.

                Reviewed March 05, 2019
                3.2
                Caroline from United Kingdom
                Solo traveler
                Superior Room
                Stayed 2 nights in January 2019

                Nice anough hotel. ”

                Only staid two nights. Maybe that was why we never really got acknowledged by staff. Our room looked out over the rubbish bins and was noisy all night ( never even got asked if we enjoyed our stay mmmh) . When we checked out whichever was at 10pm no one helped us with luggage to taxi in fact it was if we didn’t exist. The hotel is a far way away from everything so you are a sitting duck for having to use thur money exchange which was a lower rate than we had got in candolim the sane day. Local drinks on all Inclusive are just about ok but if you like beer it wins hands down . Good in restaurant was pleasant enough. Over all a very good safe hotel if you want to stay put for whole time on sunbeds and enjoy the facilities otherwise it’s taxis. Everywhere as no tut tuts and nowhere really to walk to as it’s very secluded from any main huddle n bustle of true Goan locals and places like Candolim, , Baga, Maspsa, Anjuna etc

                Reviewed February 09, 2019
                8.0
                Excellent
                Prerit
                Family with young children
                Deluxe Room
                Stayed 4 nights in November 2018

                Everything you need for a perfect vacation is here”

                good location. beach at walking distance. nice buffet spread. all activities. kids friendly. nice swimming pool kids room evening entertainment, kids activities. the only difficulty was to rent a car which is there in entire south goa and not in hotel's domain. cabs are easily available from hotel. a beer and daily needss shop is just outside the hotel if you wanna save on them. rooms were spacious and already an extra couch was there for my kid. so no extra bed was needed. drinking water freely available (water coolers are installed). tea and coffee can be made in the room complimentary.

                Reviewed January 12, 2019
                5.6
                Amit from India
                Family with young children
                Club Room
                Stayed 5 nights in December 2018

                Decent place but not worth 4 stars more like 3 star”

                Stayed here for 6 days during new year. This place is not worth the money they charge. Club room alloted was very poor in terms of upkeep - both toilet and wallpapers. Location is good near a clean beach. Food options while being very limited quality is very poor. Don’t remember any specific that I would want to eat again. Moreover one morning we opted for packed breakfast and they packed very poor quality apples along with sandwiches. At least don’t pack such quality when u know kids are going to consume it. Good new year party but seemingly was over priced for the overall experience. To top it all while we were leaving post checkout the security head at the exit gate stopped the car for 5 mins just for checking if we have handed over the keys. While I understand the purpose there are more elegant ways of checking this. Very disappointed. Not visiting again.

                Reviewed January 03, 2019
                9.2
                Exceptional
                Akash
                Couple
                Superior Room
                Stayed 1 night in December 2018

                Overall Good Hotel”

                Hotel is near to Beach. Take free cycle from hotel and enjoy cycling on beach. :) And you can take scooty on rent from outside from hotel.

                Reviewed January 03, 2019
                9.2
                Exceptional
                Kasper from Denmark
                Couple
                Club Room
                Stayed 2 nights in December 2018

                Lovely place for a new days of relaxation”

                Nice and cozy place to relax for a few days. The beach is only 5 minutes walk from the hotel. It’s a nice beach a either a swim, walk in sand or a refreshment in small restaurant/bar (the restaurant/bar is not part of the hotel). The staff is very nice and helpful. All in all we had a very pleasent stay.

                Reviewed January 02, 2019
                5.6
                Amit from India
                Family with young children
                Superior Room
                Stayed 3 nights in December 2018

                Decent hotel. Not like 4 star more like 3 star”

                This resort is not a 4 star property. It is more like 3 star with good facilities. Poor condition of rooms not worth the room charge. Food options are very limited with poor quality and service time. Took option of packed breakfast for one day and ended with decent sandwiches and very poor fruits. Most of them where rotten. Poor service when u know that kids are with us. To top it while leaving the security guard decided to keep the main gate locked till he calls up reception to check if we have pod or not. I understand the purpose but there are more elegant ways of dealing with this. Very poor impression left.

                Reviewed January 02, 2019
                6.4
                Good
                Sachin from India
                Family with young children
                Deluxe Room
                Stayed 3 nights in November 2018

                3 star for a 4 star hotel”

                The hotel is good, the worst part is , there is nothing close to this place not even an eatry... so the only option is to get your own car or hire taxi which in this area is very costly. This also means choose your package as "All inclusive" including food and drinks. I booked bed and breakfast but after reaching the place have to upgrade to all inclusive which in turn was a costlier option so my advice to choose '' All inclusive" package while booking. An advise to hotel sales team (to some specific front desk people) , Vaccations are experience and hotel business grows with word of mouth and usually repeat guests, the hotel has some foreigners as repeat guests, do consider to convert other new guests into that list instead thinking of one time benefits.

                Reviewed November 10, 2018
                7.6
                Very good
                murali from United Kingdom
                Couple
                Superior Room
                Stayed 3 nights in November 2018

                Great for beach, need bike for food options.. ”

                Location is great with the beach only 300 metres away. Beach has soft white powdery sand, a food shack and water sports. Cansaulim village is lovely with sparse population and lovely houses on large plots with lots of greenery. I did not find any decent restaurant in the village. You have to travel 3km towards Uttorda for some choice of decent restaurants. Most reception staff are friendly and efficient, with Salomi being the best in our experience. Dining room staff need some basic training in being hosts in a restaurant. It looks like getting trained staff is not easy.

                Reviewed November 09, 2018
                4.8
                Prasad from India
                Family with teens
                Club Room
                Stayed 4 nights in November 2018

                Good Property but Non trained staff and outdated infrastructure - its very annoying. ”

                Although the property is good, I feel to have made a mistake by booking it for various reasons. Firstly on day after booking, I called this hotel and they kept me waiting for 20 mins and staff had no training to reply to a client. Secondly, wrote them an email and never got a reply. Thirdly, we arrived hotel at 14 hours and the lady kept us waiting on lobby for over 30 mins before she gave us a room and she had no idea - tells us cycle rent is 100 rs an hour - we asked her thats too much but she would stick to it. Fifth, we asked for another key for our room as we are 2 persons but reception denied it adding its a rule. Fifth - the TV is not working since yesterday and they are unable to repair even after 7 calls to reception and 24 hours now. Eighth - AC stopped working for no reasons and started again and reception says there might be a problem. Its such a shame that such a good property do not have trained and courteous staff at reception to make guests feel special and have a great time for the choice they made for their vacation. It was really annoying for me with my daughter who are looking for a stressfree stay and good time. We selected the expensive club room - but feel we are being taken for granted. This was all in my last 24 hours - hopefulIy I am have no more nightmares. Look forward for a good time. All I can say, excellant location, nice property, clean, good food but untrained staff, very poor reception and unmotivated reception staff and outdated infrastructure like tv, ac etc. Hopefully management can take some steps soon. Thanks.

                Reviewed November 06, 2018
                8.0
                Excellent
                Sue from United Kingdom
                Couple
                Club Room
                Stayed 7 nights in February 2018

                Lovely spot but a little cut off”

                This hotel is on a beautiful area but don't expect to find any restaurants around which are within walking distance. One beach shack only with a limited menu. The hotel is all inclusive for packages and as we booked independently we were given the option to upgrade. However the buffet meals were not really for us so we chose not to. We purchased drinks from the bat but beware as the wine is dreadful. Also taxi drivers outside are overpriced but verbally abuse and threaten any independant taxi drivers we used. All the staff are wonderful and Indian breakfast delicious!

                Reviewed February 24, 2018

                Dear Guest, Warm greetings from all of us at the Heritage Village Resort & Spa, Goa! We are sincerely appreciating your gesture in taking time out and posting your feedback on Agoda. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. The Heritage Village Resort & Spa, Goa is ideally located at the pristine beach of Arossim with very relaxing surrounding and yet within 20-25 minute radius of all major towns and cities. The hotel is also just a 15 minute drive from the airport. The hotel has taxis available outside its main gate and the prices are very competitive and much cheaper to other 5 star hotels in Goa. There is no overcharging as prices are fixed and could be negotiated downwards with the taxi driver. We look forward to your return and hope to be your preferred resort whenever you travel to Goa again. With Warm Regards, Guitry Velho Assistant Vice President & General Manager

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                Heritage Village Resort & Spa Goa
                8.4
                Excellent
                RYLAN from United States
                Family with young children
                Superior Room
                Stayed 3 nights in January 2018

                Very refreshing ”

                Pros : immaculately manicures grounds with flowering plants and beautiful trees. Nightly entertainment and daily activities. Nearly pristine beach with no crowds. Calm with no traffic in vicinity. Very nice buffet with delicately and carefully prepared Western and Indian food. Cons: As expensive as a nice non downtown US hotel. All inclusive rate is separate and higher than regular rate (I mean you have to be careful to pick all inclusive deals). Nothing to do other than the beach outside the resort, but this was also a pro for us because we came to unwind. Small property. No gym. Internet is expensive. Bathroom needs upgrade.

                Reviewed January 12, 2018
                8.8
                Excellent
                joao from Macau
                Family with young children
                Superior Room
                Stayed 1 night in December 2017

                Excellent”

                Great Staff, very helpful, flexible on guest desires and even speak portuguese. Also pleasant location near the beach. To be repeated.

                Reviewed December 28, 2017
                6.4
                Good
                Jasbir from United Kingdom
                Family with teens
                Superior Room
                Stayed 5 nights in August 2017

                hotel, facilities and staff okay but manager's attitude disgraceful”

                Came here as family of 6 for 5 days relaxation at the end of a 3 week backpacking holiday with 4 teenage children in the off-peak season, and booked 2 rooms with extra bed (so 3 people per superior room) via Agoda and paid for them in advance. On day 2 got a phone call to the room from a manager called Clifton asking for an extra Rs17,000 (or £200) for the extra beds (a mattress on the floor) although we had already paid for them in advance. This nuisance hung over our 5 days of 'rest' until Agoda sorted it out with the manager and clarified that we had nothing further to pay. My caution to travellers to alleged 4* hotels in india in the off-peak season is watch out for unscrupulous charging (at a time when this hotel was more or less empty!) I was going to make a complaint to Guitry Velho or Arjun Sharma but I hope Clifton (or Ganesh) understand my view that they're supposed to be in the hospitality business and to make their guests feel comfortable and not stressed.

                Reviewed August 19, 2017

                Dear guest, Warm greetings from the Heritage Village Club Goa! Thanking you for choosing to stay with us at the Heritage Village Club on your recent vacation to Goa. Thank you for sharing your feedback on your experience. My team and I are happy to know that you enjoyed the services and facilities at the hotel. At the same time I am disappointed to know that you had an issue with the extra bed billing. This should have been certainly clarified between Agoda, yourself and the hotel to avoid any inconvenience during your stay at the resort. I can assure you that there has been no unscrupulous intent or practise to over charge you for the extra bed. My team was in constant touch with the booking agent to sort out the matter to the best of your satisfaction. We look forward to having you stay with us again and assure you of our best services at all times. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Club, Goa

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                Heritage Village Resort & Spa Goa
                7.2
                Very good
                Mohan from India
                Couple
                Club Room
                Stayed 2 nights in October 2016

                Honeymoon destination”

                We see on this because of the knowledge of sedate and quiet nature of Assolim.beach. The all inclusive meals package would have been ideal as there are very less local eateries. It's prudent that better in-house facilities for cottages provided for the group. Regards Drmts@outlook.com

                Reviewed October 28, 2016

                Dear guest, Warm greetings from the Heritage Village Club Goa! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on Agoda. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. We all look forward to your return and hope to be your preferred resort in Goa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Club, Goa

                Responded September 18, 2017
                Heritage Village Resort & Spa Goa
                8.8
                Excellent
                Mustafa from Kuwait
                Couple
                Stayed 3 nights in October 2016

                EXCELLENT HOTEL”

                Hotel was excellent. Staff very polite and co-operative always ready to help. Food excellent especially for Asian origins. Beach is very quite which is 400M behind the hotel. I would recommend those require peace and space on the beach. Pool is clean and also having kids pool, good for family with kids.Overall our experience was excellent. I have to thank Mr. Ganesh Prabhu for his help who provided everything which he promised me. Mustafa Kadri Kuwait 23/10/2016

                Reviewed October 23, 2016

                Dear guest, Warm greetings from the Heritage Village Club Goa! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on Agoda. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. We also thank you for the compliments on the efforts of our team members that contributed in enhancing your overall hotel experience. We all look forward to your return and hope to be your preferred resort in Goa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Club, Goa

                Responded September 18, 2017
                Heritage Village Resort & Spa Goa
                6.0
                Manish from India
                Family with young children
                Stayed 3 nights in October 2016

                Not worth the rent being charged.”

                Below average quality food at the price and everything is chargeable. Rooms are very old and fitted with window AC which makes lot of noise.

                Reviewed October 15, 2016

                Dear guest, Warm greetings from all of us in Goa! Thank you for choosing to stay with us at the Heritage Village Club, Goa and we have noted your feedback and are disheartened to know that our facilities did not match up your expectation. I am happy to inform you that, our deluxe category of 48 rooms is undergoing a refurbishment. In the refurb we have taken into consideration more electrical points for guest usage, new and modern VRV air-conditioning, large 40” LED TVs, a brighter room and bathroom with new lighting and complete change of fabric. This is being executed as I write this response. We look forward to your return and hope that you give us another opportunity to serve you. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Club, Goa

                Responded September 18, 2017
                Heritage Village Resort & Spa Goa
                9.2
                Exceptional
                gerald from Ireland
                Couple
                Stayed 6 nights in September 2016

                Best all inclusive in Goa”

                Had a wondetful stay here staff are very helpful and friendly would recommend this hotel to anyone going to Goa looking for excellent value all- inclusive!

                Reviewed October 09, 2016

                Dear guest, Warm greetings from the Heritage Village Club Goa! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on Agoda. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. We all look forward to your return and hope to be your preferred resort in Goa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Club, Goa

                Responded September 18, 2017
                Heritage Village Resort & Spa Goa
                9.6
                Exceptional
                Stewart from United Kingdom
                Couple
                Stayed 3 nights in March 2016

                What a fabulous place!”

                We stayed for three nights over Easter. This place is a real find! The staff are friendly, the food is excellent, there's a large well-maintained pool and the beach is close by. We would definitely visit again in the future.

                Reviewed March 28, 2016

                Dear guest, Warm greetings from the Heritage Village Club Goa! It was a pleasure to have you stay with us at the resort on your recent vacation to Goa and we thank you for sharing your holiday experience on Agoda. My team and I are delighted to know that you enjoyed the services and facilities at the hotel. We all look forward to your return and hope to be your preferred resort in Goa. With Warm Regards, Guitry Velho Assistant Vice President & General Manager Heritage Village Club, Goa

                Responded September 18, 2017
                Heritage Village Resort & Spa Goa
                1234
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                Heritage Village Resort & Spa Goa
                |Excellent 8.1
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                Experiences on Agoda. Because your room is just the beginning.

                • Excellent location
                • Varca Beach
                • Cansaulim Railway Station is within 1.04 km