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Exterior view, Hermes Palace by BENCOOLEN in Aceh
Deluxe Room - Bedroom, Hermes Palace by BENCOOLEN in Aceh
a large room filled with lots of lights and decorations, Hermes Palace by BENCOOLEN in Aceh
a large building with a large number of people in it, Hermes Palace by BENCOOLEN in Aceh
a living room filled with furniture and a large window, Hermes Palace by BENCOOLEN in Aceh
Swimming pool [outdoor], Hermes Palace by BENCOOLEN in Aceh
Swimming pool [outdoor], Hermes Palace by BENCOOLEN in Aceh

Removed from saved list

7.9

Very good

565 reviews

565 reviews

Breakfast5
Housekeeping4
Swimming Pool3
See map
See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Nearby landmarks
Stadion Lambhuk 80 m
Mahli Lambhuk 190 m
Lambhuk Swalayan 290 m
drg fakhrurrazi,sp,bm 340 m
KLINIK AD'HA 340 m
klinik spesialis kulit dan kelamin 350 m
DR SAIFUDDIN ISHAK 350 m
dental care 350 m
PRAKTEK DOKTER GIGI MELISA IDAWANI 410 m
Mahli Baru Mandiri 430 m

Hermes Palace by BENCOOLEN

Jl. T.Panglima Nyak Makam, Nanggroe Aceh Darussalam, Banda Aceh, Aceh, Indonesia, 23117 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Banda Aceh, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sultan Iskandar Muda International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Sauna

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money7.7
Location rating8.2

Rooms available at Hermes Palace by BENCOOLEN

Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Outdoor view
  • 2 single beds or 1 double b...
Enter dates to see prices
Executive Suite
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 1 sofa bed & 1 queen bed
Enter dates to see prices
Junior Suite
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 double bed
Enter dates to see prices
Grand Deluxe Twin
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Plus Triple Room
...
    Enter dates to see prices
    Room standard
    ...
      Enter dates to see prices
      Room #213545311
      ...
        Enter dates to see prices
        Executive Room
        ...
          Enter dates to see prices
          Junior Room (No Window)
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Hermes Palace by BENCOOLEN?

            Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Hermes Palace by BENCOOLEN?

            Hermes Palace by BENCOOLEN is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Hermes Palace by BENCOOLEN also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hermes Palace by BENCOOLEN has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Aceh with private transportation, the hotel can arrange car rental for you.

            Is breakfast offered at Hermes Palace by BENCOOLEN?

            Wake up to a great buffet breakfast at Hermes Palace by BENCOOLEN.

            What is the smoking policy at Hermes Palace by BENCOOLEN?

            Hermes Palace by BENCOOLEN does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What is the closest airport to Hermes Palace by BENCOOLEN?

            Travel by air is easy with Sultan Iskandar Muda International Airport only 9.1 km away from Hermes Palace by BENCOOLEN.

            What restaurants are nearby Hermes Palace by BENCOOLEN?

            Restaurants including Aroma are popular in Hermes Palace by BENCOOLEN’s neighborhood which is known as Banda Aceh.

            What are popular attractions near Hermes Palace by BENCOOLEN?

            Hermes Palace by BENCOOLEN’s location in the Banda Aceh neighborhood makes it close to famous attractions including Taman Sri Ratu Safiatuddin Garden, Taman Sultanah Safiatuddin and TAMAN CHEVRON.

            What popular beaches are close to Hermes Palace by BENCOOLEN?

            Hermes Palace by BENCOOLEN’s Banda Aceh neighborhood also includes Pantai Alue Naga and Pantai Lampuuk.

            What popular natural sightseeing spots are close to Hermes Palace by BENCOOLEN?

            Hermes Palace by BENCOOLEN’s nearby natural sights include acehitgam, Hutan Kota Tibang and Cot Puklat located in the same Banda Aceh area.

            See map

            Explore the neighborhood

            What people love about Hermes Palace by BENCOOLEN

            • 10

              Exceptional
              Staff 

              "Clean, staffs were helpful."

              Lidya

              |

              March 7, 2023

            • 8.8

              Excellent
              Cleanliness

              "It is clean."

              Chie

              |

              January 22, 2023

            • 8

              Very good
              Location

              "The location is good as so many eateries surroundings."

              Siti

              |

              February 17, 2023

            Property ranking|Compared to 144 Aceh properties
            See all rankings
            Room comfort score
            7.1/10
            Room size
            33 sqm.
            Cleanliness score
            8/10
            Value for money score
            7.7/10
            Better than
            94
            %
            of Aceh properties
            Bigger than
            91
            %
            of Aceh properties
            Better than
            80
            %
            of Aceh properties
            Better than
            72
            %
            of Aceh properties
            Overall rating:

            7.9

            Very good
            497 reviews
            Cleanliness
            8.0
            Facilities
            8.2
            Location
            8.2
            Read all reviews >
            What travelers say they love:
            Clean room and meal is good.
            Amid from Indonesia
            Solo traveler
            More about Hermes Palace by BENCOOLEN

            More about Hermes Palace by BENCOOLEN

            Hermes Palace by BENCOOLEN

            Get the most out of your trip in Aceh when you stay at Hermes Palace by BENCOOLEN. This hotel is located right in the city center, in close proximity to all the famous sites. No plan is a great plan. Get to whatever interests you in Aceh, conveniently with a stay at Hermes Palace by BENCOOLEN, just 9.1 km from Sultan Iskandar Muda International Airport.
            At Hermes Palace by BENCOOLEN, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Aceh.
            Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Hermes Palace by BENCOOLEN thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
            For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
            All rooms at Hermes Palace by BENCOOLEN are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at Hermes Palace by BENCOOLEN even come with extra design features such as a balcony or terrace. In-room entertainment amenities including the television is provided in some rooms.
            In some select rooms, you can find a refrigerator, bottled water and mini bar at your disposal. Hermes Palace by BENCOOLEN also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


            Dining and things to do

            Every day at Hermes Palace by BENCOOLEN begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's karaoke rooms, bar and nightclub.
            Apart from amenities and services, Hermes Palace by BENCOOLEN goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, salon, spa and sauna. Spend some time relaxing at the hotel's pool.
            Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


            Reasons to stay here

            Facilities at this hotel are rated higher than 83% of other accommodations in the city.
            Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 97% of the city's other accommodations.
            Guests who stayed here really appreciated the room comfort, scoring it higher than 94% of accommodations in the city.

            Show less

            Amenities and facilities

            Excellent
            Facilities

            8.2

            Most talked about facilities

            Breakfast

            13 mentions

            Housekeeping

            6 mentions

            Food & Dining

            3 mentions

            Swimming Pool

            3 mentions

            Languages spoken
            • English
            • Indonesian
            Accessibility
            • Wheelchair accessible
            Internet access
            • Free Wi-Fi in all rooms!
            • Internet
            • Internet services
            • Wi-Fi in public areas
            Things to do, ways to relax
            • Billiards
            • Body scrub
            • Body wrap
            • Fitness center
            • Garden
            • Karaoke
            • Massage
            • Nightclub
            • Sauna
            • Spa
            • Spa/sauna
            • Swimming pool [indoor]
            • Swimming pool [outdoor]
            Cleanliness and safety
            • Body thermometer
            • Breakfast in room
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Hand sanitizer
            • Hotel room service app
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Protective screens in common areas
            • Staff trained in safety protocol
            • Temperature check for guests and staff
            Dining, drinking, and snacking
            • Alternative meal arrangement
            • Bar
            • BBQ facilities
            • Breakfast [buffet]
            • Coffee shop
            • Kitchen
            • Poolside bar
            • Restaurants
            • Room service [24-hour]
            • Shared kitchen
            • Snack bar
            • Vending machine
            Services and conveniences
            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Contactless check-in/out
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Gift/souvenir shop
            • Grooming service
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Salon
            • Smoke-free property
            • Smoking area
            • Terrace
            • Xerox/fax in business center
            For the kids
            • Babysitting service
            • Family room
            • Kids meal
            • Swimming pool [kids]
            Access
            • Check-in/out [express]
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            Getting around
            • Airport transfer
            • Car park [free of charge]
            • Car park [nearby]
            • Rental car
            • Shuttle service
            • Valet parking
            Available in all rooms
            • Accessible by elevator
            • Adapter
            • Air conditioning
            • Alarm clock
            • Carpeting
            • Closet
            • Coffee/tea maker
            • Desk
            • Extra long bed
            • Fire extinguisher
            • Free bottled water
            • Hair dryer
            • In-room safe box
            • Ironing facilities
            • Linens
            • Mini bar
            • Mobile hotspot device
            • Non-smoking
            • Pool facilities
            • Private bathroom
            • Refrigerator
            • Safety/security feature
            • Satellite/cable channels
            • Seating area
            • Shower
            • Slippers
            • Smoke detector
            • Socket near the bed
            • Soundproofing
            • Telephone
            • Toiletries
            • Towels
            • Trash cans
            • Wake-up service
            • Wi-Fi [free]

            Food and dining

            Breakfast options
            • Buffet
            Restaurants on site
            Hermes Cafe
            • Cuisine: International
            • Menu: Buffet, A-la-carte

            Location

            Jl. T.Panglima Nyak Makam, Nanggroe Aceh Darussalam, Banda Aceh, Aceh, Indonesia, 23117
            Excellent
            Location

            8.2

            Property policies

            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-1 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib may be requested directly from the property.
            Children 2-5 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 6 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.

            Some helpful facts

            Check-in/Check-out
            • Check-in from14:00
            • Check-out until11:00
            The property
            • Number of rooms 106
            • Room voltage220

            Reviews of Hermes Palace by BENCOOLEN from real guests

            Provided by verified guests of Agoda
            7.9
            /
            10
            Cleanliness8.0
            Facilities8.2
            Location8.2
            Room comfort and quality7.0
            Service7.9
            Value for money7.7
            High score for Aceh
            Rating
            9+ Exceptional (67)
            8-9 Excellent (29)
            7-8 Very Good (79)
            6-7 Good (44)
            <6 Below Expectation (70)
            Time of the year
            Mar - May (52)
            Jun - Aug (78)
            Sep - Nov (69)
            Dec - Feb (90)

            Show reviews that mention 

            Showing 289 verified guest comments
            12345
            10.0
            Exceptional
            Yatkinarso from Indonesia
            Business traveler
            Deluxe Room
            Stayed 1 night in February 2019

            Sayang agenda saya padat..belum sempat explore detail..namun nyaman dan strategis dihotel ini.”

            Very good..comfort, save, and strategic place to visit many destination in Aceh.

            Reviewed February 19, 2019

            See room deals

            10.0
            Exceptional
            Rosita from Indonesia
            Couple
            Deluxe Room
            Stayed 1 night in February 2020

            Best place ”

            Safe for foreign Love this place will back again

            Reviewed April 23, 2022

            See room deals

            10.0
            Exceptional
            Yon from Indonesia
            Family with teens
            Deluxe Room
            Stayed 1 night in December 2021

            Great”

            Top best hotel in banda aceh

            Reviewed January 02, 2022

            See room deals

            9.2
            Exceptional
            Nanda from Indonesia
            Family with young children
            Deluxe Room
            Stayed 1 night in December 2021

            Great!”

            Been here for a couple of times, from business trip to family vacation. Strategic location, friendly staff, great facilities, wide variety of breakfast, exceptional couple dinner, child friendly swimming pool, etc. Well, it’s the only 5 stars hotel in town after all..

            Reviewed December 09, 2021

            See room deals

            9.6
            Exceptional
            Yusriadi from Indonesia
            Couple
            Deluxe Room
            Stayed 1 night in September 2020

            Exceptional”

            Great location and service...sarapan nya juga enak dgn makanan daerahnya...Lontong nya ok

            Reviewed September 06, 2020

            See room deals

            Dear Pak Yusriadi, "Salam Hangat dari Hermes Palace Hotel Banda Aceh" Terima kasih telah memilih Hermes Palace Hotel Banda Aceh sebagai Rumah Kedua Bapak. Kami sangat senang mendapatkan masukan positif dan berharap dapat mempertahankannya dimasa yang akan datang. Kami menunggu kembali kedatangan Bapak dan Keluarga di Hermes Palace Hotel Banda Aceh. Hormat saya, Budi Syaiful General Manager

            Responded November 11, 2020
            Hermes Palace by BENCOOLEN
            10.0
            Exceptional
            Hendrix from Indonesia
            Business traveler
            Junior Suite
            Stayed 2 nights in June 2019

            Good”

            Gede banget

            Reviewed July 04, 2019

            See room deals

            9.6
            Exceptional
            Nanda from Indonesia
            Family with young children
            Deluxe Room
            Stayed 1 night in March 2022

            Awesome!”

            Been there before, short things short: Awesome!

            Reviewed April 03, 2022

            See room deals

            10.0
            Exceptional
            tugam from Indonesia
            Family with young children
            Grand Deluxe Twin
            Stayed 1 night in July 2021

            Family time”

            Sangat memuaskan

            Reviewed July 25, 2021

            See room deals

            Dear Pak Tugam, "Salam Hangat dari Hermes Palace Hotel Banda Aceh" Terima kasih telah memilih Hermes Palace Hotel Banda Aceh sebagai Rumah Kedua Bapak. Kami sangat senang mendapatkan masukan positif dan berharap dapat mempertahankannya dimasa yang akan datang. Kami menunggu kembali kedatangan Bapak dan Keluarga di Hermes Palace Palace Hotel Banda Aceh. Best Regards, Budi Syaiful General Manager

            Responded August 26, 2021
            Hermes Palace by BENCOOLEN
            8.0
            Excellent
            Ganda from Indonesia
            Solo traveler
            Deluxe Room
            Stayed 2 nights in February 2021

            Honest Review”

            I really wanted to give this hotel a 4 to 5 star rating, but I just couldn't, I gave them 2 instead and here are the reasons for it: The Good - Hospitality 5/5. The kind and helpful staffs. - Food 3.5/5. Breakfast was decent. Good but nothing special. - Room 3.5/5. Spacious, very spacious. - Price 5/5. I got a very good deal, if I have to pay the full asking price I'd gladly gave them 1 star. The Bad. - Cleanliness 3/5. I came to a room with chilli stains on the wall outlet. Luckily there's a staff nearby to help me clean it. Toilet smells a bit odd. - Water pressure 2.5/5. Shower pressure was low, never a satisfying shower during the stay. - Noise Level 1/5. I don't know whether it's their thin walls or what. You could hear people slamming their doors and stompings. The worst would be my second night where my next room neighbor had a "party" or some gathering. Started at 12 at midnight they begin laughing, yelling, stomping, slamming doors, repeatedly clicking switches, and more. The weird part was there are multiple female sounds. Aren't male guests not allowed to bring female company? Or the rules are only on paper? Maybe they are truly family, but who knows. I had a tiring day and couldn't sleep at all because of them. Really wanted to call the front desk to complain but I'm afraid I might get things worst / made them angry as I'm a mere tourist while they're local (sounds local/dialect). Finally my fatigue is at limit and I fell asleep after 3 AM, and guess what, they're still laughing out loud. I don't know why other guests keep quiet as well, maybe the same reason I had. I really hope the management take this review seriously. Most guest stayed at a hotel to feel peace and relax, shame my stay were nerve-wracking.

            Reviewed February 27, 2021

            See room deals

            Dear Mrs. Ganda Thank you for staying with us and your guest comments. We are to glad that you overall enjoy your stay with us. Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh Best regard, Budi Syaiful General Manager

            Responded August 26, 2021
            Hermes Palace by BENCOOLEN
            9.2
            Exceptional
            Kwok from China
            Family with young children
            Deluxe Room
            Stayed 1 night in May 2019

            Nice, Clean & Friendly & helpful staff”

            If the city allow alcohol, that will be perfect.

            Reviewed May 06, 2019

            See room deals

            9.2
            Exceptional
            roby from Indonesia
            Family with young children
            Deluxe Room
            Stayed 1 night in August 2019

            nice stay”

            Nice newe renovated room and the breakfast was good

            Reviewed August 18, 2019

            See room deals

            9.6
            Exceptional
            Nenti from Indonesia
            Solo traveler
            Junior Suite
            Stayed 1 night in October 2021

            Exceptional”

            Everything ok. Good

            Reviewed October 14, 2021

            See room deals

            8.0
            Excellent
            datuk from Malaysia
            Solo traveler
            Deluxe Room
            Stayed 1 night in July 2019

            DONT ADVERTISE WHAT YOU DONT PROVIDE!”

            HERMES Palace hotel promised a Spa and Massage services, but there was none. apparently, they stopped this service many many years ago. but the advertisement still can be read until now. I checkin because of the spa and massage and I pay real good price. definitely there must be a refund.

            Reviewed July 11, 2019

            See room deals

            8.0
            Excellent
            oktavian from Indonesia
            Business traveler
            Grand Deluxe Twin
            Stayed 3 nights in February 2020

            Very good”

            best value for money to book via agoda, nice hotels with a pool just as is. quite good restaurant with decent meal available, but the water for bathing or toilets isnt too good compared to other hotels belongs tho the same level. overall isnt too bad

            Reviewed February 15, 2020

            See room deals

            Dear Mr/Mrs Oktavian, "Warm Greetings from Hermes Palace Hotel Banda Aceh" Thank you for staying with us and sharing your feedback on the guest comments. We are happy to hear that you had a great time with us. We are sorry hear that the security staff and your room was not up to your expectation. We have discussed the issue with our team to ensure that it doesn't happen again in the future. Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh. Best Regards, Budi Syaiful General Manager

            Responded November 11, 2020
            Hermes Palace by BENCOOLEN
            8.8
            Excellent
            ISMAIL from Indonesia
            Family with young children
            Deluxe Room
            Stayed 1 night in May 2021

            Top”

            Bersih..staf ramah

            Reviewed May 21, 2021

            See room deals

            Dear Pak Ismail, "Salam Hangat dari Hermes Palace Hotel Banda Aceh" Terima kasih telah memilih Hermes Palace Hotel Banda Aceh sebagai Rumah Kedua Bapak. Kami sangat senang mendapatkan masukan positif dan berharap dapat mempertahankannya dimasa yang akan datang. Kami menunggu kembali kedatangan Bapak dan Keluarga di Hermes Palace Palace Hotel Banda Aceh. Best Regards, Budi Syaiful General Manager

            Responded August 26, 2021
            Hermes Palace by BENCOOLEN
            8.0
            Excellent
            Muhammad from Indonesia
            Couple
            Deluxe Room
            Stayed 1 night in August 2020

            Good”

            Very Nice hotel in Banda Aceh. They have great swimming pool, location is in the center of public area. Great to have some cup of coffee

            Reviewed June 08, 2021

            See room deals

            Dear Mr. Muhammad Thank you for staying with us and sharing your feedback on the guest comments. We are to glad that you overall enjoy your stay with us. Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh Best regard, Budi Syaiful General Manager

            Responded August 26, 2021
            Hermes Palace by BENCOOLEN
            8.0
            Excellent
            Decelina from Indonesia
            Business traveler
            Deluxe Room
            Stayed 3 nights in May 2019

            Good location and good food”

            Strategic location to my work needs and the breakfast is nice

            Reviewed June 14, 2019

            See room deals

            8.0
            Excellent
            Muhammad from Indonesia
            Family with young children
            Deluxe Room
            Stayed 1 night in February 2020

            Very good”

            The pool was good for kid, many food available, especially when breakfast

            Reviewed February 03, 2020

            See room deals

            Dear Mr. Muhammad Thank you for staying with us and sharing your feedback on the guest comments. We are grateful for your positive comments. Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh Best regard, Budi Syaiful General Manager

            Responded February 14, 2021
            Hermes Palace by BENCOOLEN
            7.6
            Very good
            abdul from Malaysia
            Family with young children
            Deluxe Room
            Stayed 3 nights in December 2019

            Overall satisfied ”

            There is no airport transfer from the airport to the hotel. Also from hotel to airport but you can make an arrangement with additional cost

            Reviewed December 30, 2019

            See room deals

            Dear Mr. Abdul Thank you for staying with us and sharing your feedback on the guest comments. We are grateful for your positive comments. Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh Best regard, Budi Syaiful General Manager

            Responded February 14, 2021
            Hermes Palace by BENCOOLEN
            8.0
            Excellent
            Muhammad from Indonesia
            Family with young children
            Deluxe Room
            Stayed 1 night in November 2019

            Nice hotel after renovation”

            Previously it was terrible, the bathroom was bad, but now after renovation the hotel was very nice

            Reviewed November 26, 2019

            See room deals

            12345
            This is a popular property. Don't miss out!

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