Experience Luxury and Comfort at Hermes Palace by BENCOOLEN in Aceh, Indonesia
Hermes Palace by BENCOOLEN is a 5.0-star hotel located in Aceh, Indonesia, which offers a wide range of facilities to make your stay unforgettable. You can enjoy 24-hour room service, coffee shop, bar, laundry service, nightclub, restaurant, safety deposit boxes, salon, airport transfer, valet parking, concierge, air conditioning, hair dryer, television, mini bar, satellite/cable TV, massage, indoor pool, fitness center, sauna, spa, outdoor pool, poolside bar, Wi-Fi in public areas, car park, designated smoking area, shuttle service, Free Wi-Fi in all rooms, dry cleaning, express check-in/check-out, car hire, luggage storage, shared kitchen, shared lounge/TV area, karaoke, daily housekeeping, gift/souvenir shop, beach, breakfast buffet, and car park free of charge.
Luxurious Room Types at Hermes Palace by BENCOOLEN
Hermes Palace by BENCOOLEN offers a range of luxurious room types to suit every need. Guests can choose from the Deluxe Room, which spans 28 square meters and comes with either 2 Single Beds or 1 Double Bed. The Grand Deluxe Twin offers the same floor space and comes with 2 Single Beds. For those seeking more space and comfort, the Junior Suite offers 42 square meters of space and features a plush Double Bed. Each room type is designed with elegant decor and modern amenities to ensure a comfortable stay.
Excellent Location, Service, and Breakfast
Hermes Palace by BENCOOLEN is a top-rated hotel in Aceh, Indonesia that offers exceptional service and amenities. Guests rave about the strategic location, friendly staff, and great facilities, including a child-friendly swimming pool. The breakfast is also highly praised, with a wide variety of options to choose from. The hotel is a comfortable and safe place to stay, with easy access to many destinations in Aceh. The newly renovated rooms are also a highlight, providing a nice and cozy atmosphere for guests. Overall, Hermes Palace by BENCOOLEN is a great choice for anyone looking for an excellent hotel experience in Aceh.
Experience Exceptional Hospitality and Facilities at Hermes Palace by BENCOOLEN
Hermes Palace by BENCOOLEN in Aceh, Indonesia, has received an impressive overall rating of 8.1 from satisfied guests. With a score of 8.4 for facilities and location, it's clear that this hotel offers top-notch amenities and a convenient location. Guests have also praised the hotel's cleanliness and staff performance, which scored an impressive 8.1 each. While the food and dining and comfort categories received lower scores, guests can still expect a comfortable stay with exceptional hospitality. With its prime location and excellent facilities, Hermes Palace by BENCOOLEN is the perfect choice for travelers seeking a memorable stay in Aceh.
![Swimming pool [outdoor], Hermes Palace by BENCOOLEN in Aceh](http://pix10.agoda.net/hotelImages/75041/-1/80cf294f9ac30bbdf49d877a605f94ce.jpg?ca=9&ce=1&s=1024x768 "Swimming pool [outdoor], Hermes Palace by BENCOOLEN in Aceh")
![Swimming pool [outdoor], Hermes Palace by BENCOOLEN in Aceh](http://pix10.agoda.net/hotelImages/75041/-1/3643b75ed07ca0f9d571904bf752bf46.jpg?ca=9&ce=1&s=1024x768 "Swimming pool [outdoor], Hermes Palace by BENCOOLEN in Aceh")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/75041/-1/80cf294f9ac30bbdf49d877a605f94ce.jpg?ca=9&ce=1&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/75041/-1/3643b75ed07ca0f9d571904bf752bf46.jpg?ca=9&ce=1&s=512x384)
Cool room 428”
Spacious and clean room, beds can be combined, free dessert and fruit, comfortable overall
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Breakfast”
The condition should be well-considered when many guests have breakfast. So that when the restaurant is full of guests who will have breakfast, it will not cause the restaurant to become messy due to a lack of hotel staff to clean up.
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Best hotels in Banda Aceh”
The restaurant is the best. The location is in the city center.
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The only 5 star hotel in aceh”
Spacious, oldies vibe hotel. Clean, staffs were helpful. Good place for an event venue as well.
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Best place ”
Safe for foreign Love this place will back again
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The best”
Hotel favorite pokoknya
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Best”
Rekom banget
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nice hotel”
Hermes is a nice hotel. It is clean. Although it is a bit far from the central area, you can find some restaurants and cafes near the hotel. It also has an ATM that accepts international cash cards.
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Great”
Top best hotel in banda aceh
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Great!”
Been here for a couple of times, from business trip to family vacation. Strategic location, friendly staff, great facilities, wide variety of breakfast, exceptional couple dinner, child friendly swimming pool, etc. Well, it’s the only 5 stars hotel in town after all..
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Exceptional”
Good hotel
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nice stay”
the location is so nice
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Awesome!”
Been there before, short things short: Awesome!
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Exceptional”
Great location and service...sarapan nya juga enak dgn makanan daerahnya...Lontong nya ok
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Dear Pak Yusriadi, "Salam Hangat dari Hermes Palace Hotel Banda Aceh" Terima kasih telah memilih Hermes Palace Hotel Banda Aceh sebagai Rumah Kedua Bapak. Kami sangat senang mendapatkan masukan positif dan berharap dapat mempertahankannya dimasa yang akan datang. Kami menunggu kembali kedatangan Bapak dan Keluarga di Hermes Palace Hotel Banda Aceh. Hormat saya, Budi Syaiful General Manager
Family time”
Sangat memuaskan
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Dear Pak Tugam, "Salam Hangat dari Hermes Palace Hotel Banda Aceh" Terima kasih telah memilih Hermes Palace Hotel Banda Aceh sebagai Rumah Kedua Bapak. Kami sangat senang mendapatkan masukan positif dan berharap dapat mempertahankannya dimasa yang akan datang. Kami menunggu kembali kedatangan Bapak dan Keluarga di Hermes Palace Palace Hotel Banda Aceh. Best Regards, Budi Syaiful General Manager
Honest Review”
I really wanted to give this hotel a 4 to 5 star rating, but I just couldn't, I gave them 2 instead and here are the reasons for it: The Good - Hospitality 5/5. The kind and helpful staffs. - Food 3.5/5. Breakfast was decent. Good but nothing special. - Room 3.5/5. Spacious, very spacious. - Price 5/5. I got a very good deal, if I have to pay the full asking price I'd gladly gave them 1 star. The Bad. - Cleanliness 3/5. I came to a room with chilli stains on the wall outlet. Luckily there's a staff nearby to help me clean it. Toilet smells a bit odd. - Water pressure 2.5/5. Shower pressure was low, never a satisfying shower during the stay. - Noise Level 1/5. I don't know whether it's their thin walls or what. You could hear people slamming their doors and stompings. The worst would be my second night where my next room neighbor had a "party" or some gathering. Started at 12 at midnight they begin laughing, yelling, stomping, slamming doors, repeatedly clicking switches, and more. The weird part was there are multiple female sounds. Aren't male guests not allowed to bring female company? Or the rules are only on paper? Maybe they are truly family, but who knows. I had a tiring day and couldn't sleep at all because of them. Really wanted to call the front desk to complain but I'm afraid I might get things worst / made them angry as I'm a mere tourist while they're local (sounds local/dialect). Finally my fatigue is at limit and I fell asleep after 3 AM, and guess what, they're still laughing out loud. I don't know why other guests keep quiet as well, maybe the same reason I had. I really hope the management take this review seriously. Most guest stayed at a hotel to feel peace and relax, shame my stay were nerve-wracking.
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Dear Mrs. Ganda Thank you for staying with us and your guest comments. We are to glad that you overall enjoy your stay with us. Hoping to welcome you back again soon to Hermes Palace Hotel Banda Aceh Best regard, Budi Syaiful General Manager
Exceptional”
Everything ok. Good
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Nice hotel ”
Clean room and meal is good..to bad we have to pay more for coffee
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Great Location”
The location is good as so many eateries surroundings. The hotel quiet dated and need for improvement.
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Top”
Bersih..staf ramah
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Dear Pak Ismail, "Salam Hangat dari Hermes Palace Hotel Banda Aceh" Terima kasih telah memilih Hermes Palace Hotel Banda Aceh sebagai Rumah Kedua Bapak. Kami sangat senang mendapatkan masukan positif dan berharap dapat mempertahankannya dimasa yang akan datang. Kami menunggu kembali kedatangan Bapak dan Keluarga di Hermes Palace Palace Hotel Banda Aceh. Best Regards, Budi Syaiful General Manager