Hermes Palace Hotel Managed by BENCOOLEN
Hermes Palace Hotel Managed by BENCOOLEN
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"Big room and very clean as well."

Aji

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August 28, 2017

Grand Deluxe - Guestroom Hermes Palace Hotel Managed by BENCOOLEN
Grand Deluxe - Guestroom
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Lobby Hermes Palace Hotel Managed by BENCOOLEN
Lobby
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Interior view Hermes Palace Hotel Managed by BENCOOLEN
Interior view
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Swimming pool Hermes Palace Hotel Managed by BENCOOLEN
Swimming pool
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See map Hermes Palace Hotel Managed by BENCOOLEN
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Very good
Location
7.6
See all 26 photos Hermes Palace Hotel Managed by BENCOOLEN
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What guests are saying:
I loved it!
Wee from Singapore
Business traveler
The only set back is that the hotel is far from town and thus from shopping. Taxi is hard to get.
Ku from Malaysia
Business traveler
This is my 1st come to Aceh. And Hermes is the best choice.
Marini from Indonesia
Solo traveler
The staff were very willing to help with all of my requests. The hotel was very affordable for the quality!
Ryan from Canada
Solo traveler
It was good experience and will stay there again if come to Banda Aceh
Dedi from Indonesia
Solo traveler
Love it so much. Thing I love the most is the front desk staff . She did her job perfectly with her smile and her nice attitude.
Ros from Indonesia
Business traveler
Very good
From 251 reviewsSee what guests said
7.4
/
10
Very good facilities
7.8
Recommended by 92% of guests
Value for money7.2
Location rating7.6
  • Air conditioning

  • Room service [24-hour]

  • Bar

  • Nightclub

Room choices
This property is in high demand!Last booked 4 hours ago
Junior Suite
Junior Suite
...
  • Room size: 21 m²/226 ft²
  • Balcony/terrace
  • 1 double bed
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Deluxe Room
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Grand Deluxe
Grand Deluxe
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 double bed
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Single Grand Deluxe
Single Grand Deluxe
...
  • Shower
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Double Or Twin Grand Deluxe
Double Or Twin Grand Deluxe
...
  • Shower
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Single Deluxe
Single Deluxe
...
  • Shower
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Triple Deluxe
Triple Deluxe
...
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    Double Or Twin Grand Deluxe
    Double Or Twin Grand Deluxe
    ...
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      Room Standard
      Room Standard
      ...
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        Triple Grand Deluxe
        Triple Grand Deluxe
        ...
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          More about Hermes Palace Hotel Managed by BENCOOLEN

          More about Hermes Palace Hotel Managed by BENCOOLEN

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          Real reviews from real guests

          Agoda Reviews (251)Booking.com Reviews (54)
          7.4
          /
          10
          Cleanliness7.5
          Facilities7.8
          Location7.6
          Room comfort and quality7.0
          Service7.5
          Value for money7.2
          Provided by verified guests of Agoda
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          All guests (251)
          All room types
          Showing 191 verified guest comments
          12345
          4.0
          Muis from Indonesia
          Couple
          Deluxe Room
          Stayed 1 night in October 2018
          Not good”
          No power, useless facilities
          Reviewed November 02, 2018
          10.0
          Exceptional
          Angga from Indonesia
          Business traveler
          Deluxe Room
          Stayed 1 night in October 2018
          Always fun”
          Hermes is the first choice anytime I visit Banda Aceh
          Reviewed October 17, 2018
          6.8
          Good
          muhammad from Indonesia
          Solo traveler
          Deluxe Room
          Stayed 1 night in May 2018
          nice to stay”
          ya nice to sta at this hotel
          Reviewed August 27, 2018
          8.0
          Excellent
          Dimas from Indonesia
          Business traveler
          Deluxe Room
          Stayed 2 nights in July 2018
          Hotel Yang Nyaman”
          Hotel Hermes adalah satu dari sedikit pilihan hotel dengan fasilitas dan kenyamanan yang baik. segala sesuatu di hotel ini dapat dikatakan nyaman, namun juga tidak terlalu off budget. Hotel ini memiliki kamar dengan tingkat kenyamanan yang baik, kualitas kasur yg pas, sarung bantal dan selimut yang nyaman, juga kamar mandi dengan tingkat water pressure yang pas, serta air panas yang pas. untuk surrounding, banyak terdapat cafe untuk dinikmati, juga yang terbaru adalah sebuah toko buku berskala nasional yang terletak persis diseberang hotel. untuk kelemahan hotel ini, bagi anda yang bertujuan untuk menikmati suasana kota, hotel ini tidak menarik karena letaknya yang tidak strategis. selain itu, hotel ini masih menjadi salah satu pilihan utama jika anda berkunjung ke Banda Aceh.
          Reviewed August 13, 2018
          5.6
          Yose from Indonesia
          Business traveler
          Deluxe Room
          Stayed 2 nights in June 2018
          So old hotel, No renovation”
          No comment
          Reviewed June 10, 2018
          5.6
          Yose from Indonesia
          Business traveler
          Deluxe Room
          Stayed 1 night in June 2018
          So old hotel, No renovation”
          No comment
          Reviewed June 10, 2018
          8.0
          Excellent
          Heny from Indonesia
          Business traveler
          Deluxe Room
          Stayed 1 night in June 2018
          Hotel yang nyaman”
          hotel yang nyaman dengan lokasi yang ok dan makanan yg enak
          Reviewed June 06, 2018
          8.8
          Excellent
          Agus from Indonesia
          Couple
          Deluxe Room
          Stayed 1 night in May 2018
          Good”
          No hand towel
          Reviewed May 31, 2018
          10.0
          Exceptional
          Arini from Indonesia
          Solo traveler
          Deluxe Room
          Stayed 1 night in March 2018
          ONE OF THE TOP IN BANDA ACEH”
          I spent one night in Banda Aceh by staying here in Hermes Palace. Definitely one of the top hotels in Banda Aceh. What I love the most is the breakfast menus. The hospitality of the staffs in the strong point here. Will be back again and again to this hotel. Good job!
          Reviewed May 12, 2018
          10.0
          Exceptional
          joan from United States
          Couple
          Junior Suite
          Stayed 7 nights in December 2017
          gud”
          gud
          Reviewed February 19, 2018
          6.0
          Muji from Indonesia
          Couple
          Grand Deluxe
          Stayed 2 nights in December 2017
          business travel in Aceh”
          now is become worst compare with 2 years ago.
          Reviewed January 02, 2018
          6.0
          rudy from Indonesia
          Solo traveler
          Junior Suite
          Stayed 1 night in November 2017
          GOOD”
          GOOD
          Reviewed December 18, 2017
          6.8
          Good
          Rudy from Indonesia
          Business traveler
          Deluxe Room
          Stayed 1 night in October 2017
          Smell in lobby, lift, corridor and rooms”
          Staff without smile. Room size is big. Smells all around hotel. breakfast is good with variety of local and international selection. Price for beverages awfully expensive. a can of fanta cost 45,000 rupiah
          Reviewed October 06, 2017
          7.6
          Very good
          Yuliana from Indonesia
          Business traveler
          Deluxe Room
          Stayed 1 night in October 2017
          Comfortable bed”
          Check in can only be at 14:00 and check out at 12:00. The staff so stiff not so warmth and welcome. The refrigerator broken, the hair dryer also not hot, the AC too cold and cannot be setting. The breakfast are reguler. The best thing about this hotel is the bed so comfortable since it's king koil. The room and hotel design are not as glamour as the picture.
          Reviewed October 05, 2017
          6.4
          Good
          yanti from Indonesia
          Business traveler
          Deluxe Room
          Stayed 2 nights in September 2017
          Dont expect like 5 stars hotel”
          Well If I say this is one of hotel recommend to stay in Banda Aceh but the rooms just so so & not too clean , quite small & also the bathroom...welll just ok for me & not Value for money, Location is good & you can finds lots of coffee shop surrounding the hotel
          Reviewed September 29, 2017
          10.0
          Exceptional
          Aji from Indonesia
          Business traveler
          Deluxe Room
          Stayed 1 night in August 2017
          Good Hotel”
          Big room and very clean as well. Lots of food for breakfast. They provided shuttle to the airport as well.
          Reviewed August 28, 2017
          4.8
          mohd from Malaysia
          Business traveler
          Deluxe Room
          Stayed 2 nights in March 2017
          The hotel looks rundown. The owner/management should look at refurbishing it n give a new life to i”
          Pest control is being overlooked. I saw cockroach playing around a buffet countwe during breakfast and crawled happily on porridge condiment bowls. For the price we pay, they shld also have omelette, pan cake, waffle live cooking for breakfast, not put it in seeving dish and got hardened by the time diners eating it. Shower water pressure is too low, especially when u are going for hot water. The hotel is due for refurbishment very badly, especially its rooms
          Reviewed March 26, 2017
          8.0
          Excellent
          Raja from Malaysia
          Family with young children
          Deluxe Room
          Stayed 2 nights in November 2014
          good rooms”
          hotel is ok, has nearby food stalls that are quite ok
          Reviewed March 13, 2017
          8.4
          Excellent
          GHAZALI from Malaysia
          Family with young children
          Deluxe Room
          Stayed 2 nights in December 2016
          Best hotel in town”
          Overall ok but need improvement for toilet/shower quality. The toilet floor always getting wet whenever we finished our shower.
          Reviewed December 28, 2016
          8.8
          Excellent
          Peter from Australia
          Business traveler
          Deluxe Room
          Stayed 5 nights in December 2016
          A short visit”
          All good.
          Reviewed December 23, 2016
          12345
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