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Hermes Palace Hotel Medan – Managed by Bencoolen

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Very good7.3
583reviews
66% would recommend to a friend
Hermes Palace Hotel Medan – Managed by Bencoolen
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Lobby
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Fitness center
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7.3 Very good guest rating
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"Great Place,Heart of the City,with all the things u want in..."

JahangirSingapore
Ballroom
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7.8 Very good location
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7.8Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Bar

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Room choices
Junior Suite
...
  • City view
  • 41 m²
  • 1 double bed
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Deluxe
...
  • City view
  • 26 m²
  • 2 single beds and 1 double ...
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Standard Twin
...
  • 20 m²
  • Non-smoking room
  • 2 single beds
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Superior
...
  • City view
  • 25 m²
  • 2 single beds and 1 double ...
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Suite
...
  • Shower
  • 1 super king bed
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Nearest essentials

Airports
  • 23 km
  • Kuala Namu International Airport (KNO)
  • 225 km
  • Ferdinand Lumban Tobing Airport (FLZ)
Public transportation
  • 1.1 km
  • Medan Train Station
  • 6 km
  • Medan Amplas Bus Station Central
Hospital or clinic
  • 500 m
  • Rsu Permata Bunda
Pharmacy
  • 250 m
  • Kimia Farma
Convenience store
  • 350 m
  • Alfamart
Cash withdrawal
  • 100 m
  • ATM

More about Hermes Palace Hotel Medan – Managed by Bencoolen

An overview

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Verified traveler reviews

Agoda Reviews (583)
Booking.com Reviews (53)

7.3

Filter by traveler type:
Very good
  • Cleanliness 7.5
  • Facilities 6.6
  • Location 7.8
  • Room comfort and quality 7.6
  • Service 7.3
  • Value for money 7.3
Very good
  • Cleanliness 7.0
  • Facilities 6.3
  • Location 7.7
  • Room comfort and quality 7.3
  • Service 6.9
  • Value for money 7.1
Very good
  • Cleanliness 7.7
  • Facilities 6.6
  • Location 7.6
  • Room comfort and quality 7.7
  • Service 7.3
  • Value for money 7.4
Very good
  • Cleanliness 8.0
  • Facilities 7.5
  • Location 7.9
  • Room comfort and quality 7.9
  • Service 7.8
  • Value for money 7.6
Very good
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 7.9
  • Room comfort and quality 7.6
  • Service 7.6
  • Value for money 7.6
Very good
  • Cleanliness 7.6
  • Facilities 5.1
  • Location 8.0
  • Room comfort and quality 7.9
  • Service 7.5
  • Value for money 7.4
Very good
  • Cleanliness 7.9
  • Facilities 8.0
  • Location 8.1
  • Room comfort and quality 7.7
  • Service 7.7
  • Value for money 7.6
Provided by verified guests of Agoda
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Room type
  • Superior
  • Deluxe
  • Junior Suite
  • Standard Twin

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Showing 566 verified written reviews
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8.4
Stephanie from Indonesia
Family with teens
Superior
Stayed 2 nights in October 2016
Great location”
I like this hotel, especially because the location is close to some of main roads. But the parking for car is kinda hard, even though they provided us with valet service. There's also a problem with our laundry where they call us to the room and complain that we should pay, the truth is they didn't pay attention that we had a voucher for free laundry. I think that's kinda unprofessional. If you have problem with our payment or everything, they better contacted the receptionist first.
Reviewed July 10, 2017
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5.2
Samuel from Indonesia
Business traveler
Standard Twin
Stayed 1 night in June 2017
Above average”
The closet in the room can not be used because i could not sit properly on closet... it was too closed to the wall and to the bath wall... the worst toilet I ever stayed in a hotel.. The room is poorly designed by unprofessional architect...!! Also there is no electricity source if we want to use our laptop on the desk... Poor hotel ...!!!
Reviewed June 06, 2017
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6.4
DIANA from Indonesia
Solo traveler
Standard Twin
Stayed 1 night in March 2017
good location”
easy to find culinary food arround there
Reviewed May 19, 2017
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6.8
KRISANA from Thailand
Business traveler
Standard Twin
Stayed 1 night in May 2017
Good view from restaurant on top floor”
Very good view from restaurant top floor. If you are lucky you can see the beautiful sunrise at morning time and it worth :)
Reviewed May 19, 2017
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4.4
Jenny from Indonesia
Family with teens
Superior
Stayed 2 nights in December 2016
average experience”
the hotel room carpet is dirty and have bad room odour.
Reviewed May 06, 2017
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4.8
Jenny from Indonesia
Family with teens
Deluxe
Stayed 1 night in December 2016
average experience”
it was an ad hoc booking for new year eve. the hotel room carpet is dirty, hence there is bad odour in the room. the breakfast is also so so only.
Reviewed May 06, 2017
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6.4
rahayu from Indonesia
Group
Standard Twin
Stayed 1 night in February 2015
Average hotel”
Average . Ok for the price
Reviewed May 01, 2017
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6.4
rahayu from Indonesia
Group
Superior
Stayed 1 night in February 2015
Ok.”
Not far from city. Food and room are ok
Reviewed May 01, 2017
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5.6
David from Australia
Business traveler
Superior
Stayed 2 nights in March 2017
DJP Medan”
Property has the legacy of a good venue but requires owner to reinvest into maintenance
Reviewed March 28, 2017
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8.0
Phiong from Indonesia
Business traveler
Superior
Stayed 1 night in May 2015
Lovely Pleasant stay..”
Our room was upgraded from a standard to a deluxe. It was a lovely pleasant stay. The food was superb, the location and all else were great. Thanks for the great service.
Reviewed March 17, 2017
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