Hermes Palace Hotel Medan – Managed by Bencoolen

Jalan Pemuda No.22, Medan Maimun, Medan, Indonesia 20151 - View on map

Very good 7.3
Based on 530 reviews

Up to 30% off with Agoda Insider Deals!

About this property


This modern property is situated on the Jalan Pemuda Road, offering great comfort and professional services to all who visit Medan. Hermes Palace Hotel Medan – Managed by Bencoolen boasts stylish and spacious guestrooms in addition to professional catering services. Business travelers may utilize their convenience room and business center. Guests must try out the Sirocco Moonlight Bistro & Golden Dragon Restaurant which serves a full menu of exquisite Chinese cuisine, crafted by some of Hong Kong’s top chefs. Hermes Palace Hotel Medan – Managed by Bencoolen is surely an ideal resting spot for travelers visiting Medan.
Show more Show less


Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee/tea maker
  • Coffee shop
  • Complimentary bottled water
  • Mini bar
  • Refrigerator
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Family room


  • Check-in/check-out [express]
  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese [Mandarin]
  • Indonesian
  • Malay
Show more Show less


Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Check-In From: 2:00PM
Check-Out Until: 12:00PM
Distance from City Center: 1 km
Distance to Airport: 3 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 09
Number of Restaurants: 2
Number of Rooms : 106
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2010
Show more Show less

Verified traveler reviews

Filter by traveler type
Very good

based on 530 reviews
  • Cleanliness 7.5
  • Facilities 6.0
  • Location 7.8
  • Room comfort and quality 7.6
  • Service 7.3
  • Value for money 7.3
  • Food and dining 6.4
Sort by


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: