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Review score
Based on 84 reviewsSee what guests said
5.8
Hermitage Hotel & Resort
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5.8 Guest rating
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"very quite , nice gardens but swimming pool unusable"

johnUnited Kingdom
Swimming pool
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5.8 Location score
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5.8Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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Deluxe
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  • City view
  • 38 m²/409 ft²
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Suite
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  • City view
  • 50 m²/538 ft²
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Superior
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  • City view
  • 35 m²/377 ft²
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Verified guest reviews

Agoda Reviews (84)
5.1
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Cleanliness6.0
Facilities6.4
Location5.8
Room comfort and quality5.8
Service6.2
Value for money5.9
Food and dining4.8
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7.6
john from United Kingdom
Family with young children
Superior
Stayed 1 night in April 2017
ok
very quite , nice gardens but swimming pool unusable
Reviewed April 24, 2017
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7.6
Larry from United States
Couple
Superior
Stayed 1 night in August 2016
Could be great
The hotel staff is great, the grounds, gardens, rooms, and all could be fantastic, but in serious need of regular good maintenance. Light bulbs burned out, shower hook broken, etc. This hotel/resort could be a jewel.
Reviewed August 24, 2016
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2.7
Bryan from United Kingdom
Solo traveler
Superior
Stayed 1 night in December 2015
ghost hotel
ghost hotel in awkward location, I think I was the only person staying there, rooms in desperate need of modernization, breakfast was NOT provided, there was nobody in the restaurant area at breakfast time, nobody on reception, and no security guard. stay elsewhere if possible.
Reviewed December 23, 2015
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6.3
Joseph from United States
Couple
Superior
Stayed 1 night in June 2015
Pool under repair
Quit, nice park,good breakfast.
I chose this hotel because of the pool. It was closed for repair and looks like it will likely be so for some time. The hotel is an old majestic hotel but has not been kept up.
Reviewed June 23, 2015
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3.0
Chatporn from Thailand
Couple
Superior
Stayed 1 night in April 2015
Old hotel.
Hotel look old and the room not really clean. uncomfortable.
Reviewed April 15, 2015
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6.0
Thomas from Germany
Solo traveler
Superior
Stayed 1 night in August 2014
Could be a nice hotel, amenities out of function
room size, park
could be a nice hotel, but advertisements are a lie: it´s not in the centre, but outside; no pool working, no fitness.
Reviewed September 02, 2014
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2.7
Sam from United Kingdom
Family with young children
Superior
Stayed 1 night in May 2014
So poor we didn't bother staying the second night
Terribly disappointing. The pool is supposedly under reactivation but no work in sight and it looks like it has been closed for years. Frankly, the hotel is incredibly tired, as are the staff. We elected to leave after one night and went to stay in a proper hotel.
Reviewed June 01, 2014
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5.0
cephas from United States
Couple
Superior
Stayed 2 nights in September 2013
Just okay... There is nothing special to say...
The only good thing to say is that hotel is quiet, and reasonable rate..
There is not much to say about this hotel... It is a large hotel... I have stayed before and each time it was almost empty...
Reviewed May 14, 2014
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6.7
Stephen from United States
Business traveler
Superior
Stayed 1 night in January 2014
Grand 'old' hotel in city center with all the spec
Imperial look...Grand feel...quiet luxury
Hotel was a real 'find' and looked like a GRAND OLD Hotel that impressive guests would select. Breakfast was average, but did provide an egg to order cook. This was a 3 star hotel.
Reviewed January 08, 2014
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2.0
gary from United Kingdom
Family with young children
Superior
Stayed 1 night in December 2013
this hotel is the worst i have stayed in
none its a pity. this hotel is now nothing like what is on show the swimming pool is green and has not been cleaned for over 6 months
Reviewed December 11, 2013
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Hermitage Hotel & Resort
|Review score 5.8
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