Please inform Hero City in advance of your flight details and expected arrival time.
Please note as there is no front desk, guests will be met at the apartment to receive the keys. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Please note guests are required to show a photo ID and credit card upon check-in and an imprint will be made of this card. The credit card must match the one used to guarantee the booking.
Please note that a late arrival fee will be applicable for check-ins after 16.30.
Please note that housekeeping service is only available for bookings of 7 nights or longer – extra services may be requested at a surcharge.
Please note, Hero City offers WiFi throughout the property - the first 2 GB is free, thereafter charges apply. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hero City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. A security deposit of ZAR 2000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.