Hero Hostel
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8.5
Excellent
/10
(187 reviews)See what guests said
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8.7
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Cyber City120 m
  • Standard Chartered Bank150 m
  • Miami170 m
  • Monkeebar170 m
  • Sarawak Plaza190 m
  • Cat City210 m
  • Popular Book Co220 m
  • Grappa240 m
  • Mohamed Yahia & Sons270 m
  • Ipanema270 m
  • Free Wi-Fi

    Hero Hostel

    3rd Floor, Lot 360, Jalan Bukit Mata, Kuching City Center, Kuching, Malaysia, 93100 - See map
    "The manager was extremely helpful and friendly."
    Frank - August 24, 2018
    Exceptional service
    9.2 rating for service
    Exceptional reputation
    Recommended by 87% of guests
    • Airport transfer

    • Located in heart of Kuching

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 611 Kuching properties
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    Room comfort score
    8.4/10
    Review score - United States
    9.4/10
    Service score
    9.2/10
    Couples review score
    8.9/10
    Better than
    99
    %
    of Kuching properties
    Better than
    99
    %
    of Kuching properties
    Better than
    97
    %
    of Kuching properties
    Better than
    97
    %
    of Kuching properties
    Value for money9.0
    Distance to city center0.5 km
    Location rating8.7
    Nearest airportKuching International Airport (KCH)
    Distance to airport7.7 km

    Rooms available at Hero Hostel

    8.4
    Excellent
    Room comfort & quality
    Queen Room with Shared Bathroom
    Queen Room with Shared Bathroom
    ...
    • Room size: 12 m²/129 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Private Queen Room with Private Bathroom
    Private Queen Room with Private Bathroom
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 queen bed
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    Standard Queen
    Standard Queen
    ...
    • Room size: 8 m²/86 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Double Room with Private Bathroom
    Double Room with Private Bathroom
    ...
    • Room size: 12 m²/129 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Dormitory Room (6 Adults)
    Dormitory Room (6 Adults)
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 bunk bed
    Enter dates to see prices
    Family Room with Shared Bathroom
    Family Room with Shared Bathroom
    ...
    • Room size: 14 m²/151 ft²
    • Shower
    • 3 bunk beds
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    Room Shared Bed with shared bathroom
    Room Shared Bed with shared bathroom
    ...
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      Economy Room
      Economy Room
      ...
        Enter dates to see prices
        Room with Shared Bathroom
        Room with Shared Bathroom
        ...
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          What people love about Hero Hostel

          • 9.6
            Exceptional

            "It was a pleasant stay."

            ROSMINI

            |

            December 10, 2018

          • 10.0
            Exceptional

            "A great adress in Kuching !"

            Morgane

            |

            January 5, 2019

          • 8.8
            Excellent

            "Good stay."

            Phang

            |

            May 21, 2018

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          More about Hero Hostel

          More about Hero Hostel

          10.0
          Exceptional

          "The hostel is very nice : good location, funny decoration an..."

          Morgane

          |

          January 5, 2019

          An overview

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          What they offer

          9.2
          Exceptional

          "It was a pleasant stay over the 3-night stay and I strongly..."

          Seah

          |

          November 12, 2017

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Reviews of Hero Hostel from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (187)Booking.com Reviews (239)
          8.5
          /
          10
          Cleanliness8.4
          Facilities7.5
          Location8.7
          Room comfort and quality8.4
          Service9.2
          Value for money9.0
          Rating
          9+ Exceptional (55)
          8-9 Excellent (32)
          7-8 Very Good (20)
          6-7 Good (6)
          <6 Below Expectation (7)
          Time of the year
          Mar - May (34)
          Jun - Aug (28)
          Sep - Nov (28)
          Dec - Feb (30)
          All languages
          All guests (187)
          All room types

          Show reviews that mention 

          Showing 120 verified guest comments
          12345
          9.2
          Exceptional
          Tanguy from France
          Couple
          Standard Queen
          Stayed 1 night in June 2019

          Nice but noisy”

          Hero hostel is nice, clean and the location is pretty good too. The receptionist is lovely and very helpful. The only con is the noise at night as there a couple of bars downstairs. For the price it is worth it and I will come again the next time I come to Kuching

          Reviewed June 18, 2019
          9.2
          Exceptional
          Ong from Malaysia
          Family with teens
          Standard Queen
          Stayed 3 nights in October 2018

          Clean, central & easy to access to everywhere”

          Located at top floor. Not suggest for those have big luggage. Restaurant near by, walking distance to waterfront, 24 hours coffee shop downstairs, pub. Near UTC, the famous seafood stall near by. Basic facilities as what we paid for. Is more secure and convenient if hero hotel can install digital door lock at main entrance.

          Reviewed February 26, 2019
          8.4
          Excellent
          Noraniza from Malaysia
          Couple
          Private Queen Room with Private Bathroom
          Stayed 3 nights in June 2019

          Located in heart of the town”

          Love the location since it is in the town and easy to access to lot of place nearby. Our room located on second floor so it will be just nice. The heater and AC work perfectly. Got a common area to use and i like the superhero themes for each room. There is a pub located within the same row but still can sleep at night and the door is always lock. Very near to the shopping complex and also the famous top spot seafood in kuching where you just need to walk up to the place. value for money for those who not so picky to sleep.

          Reviewed June 25, 2019
          9.2
          Exceptional
          Benjamin from Thailand
          Solo traveler
          Private Queen Room with Private Bathroom
          Stayed 1 night in November 2018

          good hostel”

          the reception Lady Regina was so lovely and helpful. She is like an Angel, Granni and Housekeeper all in one. She was showing me the bus station to bako nationalpark and gaves me so many tips about kuching. Hostel was clean and the own bathroom was nice. Hot water and AC was good too. Room was a little bit smelly but that's why I had the AC on the whole day, than it was fine. The concept of the Hostel is brilliant, never saw anything like this before. Ok during nighttime it was noisy but she let me know before and I read it here. I had earplugs with me.

          Reviewed December 13, 2018
          9.6
          Exceptional
          ROSMINI from Malaysia
          Group
          Private Queen Room with Private Bathroom
          Stayed 4 nights in December 2018

          4.5/5”

          The location is very strategic, walking distance to any local attractions. However, it was next to a club so the music wont stop from night to dawn. The room with private toilet is very clean, they even have hot shower and it’s working nicely. Although, there is no window but air conditioning is in good condition so you wont feel hot at all. Regina, the housekeeper is very friendly to explain abt the places we should visit. Just need to improve the common area facilities, we tried to use the water heater to eat some noodle cup at late night but it’s not cleaned and the heater looks like it was abandoned for I am not sure how long.Overall, I give 4.5/5. It was a pleasant stay.

          Reviewed December 10, 2018
          8.8
          Excellent
          Jens from Belgium
          Couple
          Standard Queen
          Stayed 1 night in September 2018

          Excellent”

          Very friendly host. Bathrooms thoroughly get cleaned every morning. Room is spacious, beds are good. Left our luggage there when we went on an overnight trip to Bako. If you're a bad sleeper, make sure to bring earplugs. The walls are made of paper and the music from downstairs can get really loud! Begins at 10pm and stops at 3am.

          Reviewed October 12, 2018
          8.8
          Excellent
          Jens from Belgium
          Couple
          Standard Queen
          Stayed 3 nights in October 2018

          Excellent”

          Very friendly host. Bathrooms thoroughly get cleaned every morning. Room is spacious, beds are good. Left our luggage there when we went on an overnight trip to Bako. If you're a bad sleeper, make sure to bring earplugs. The walls are made of paper and the music from downstairs can get really loud! Begins at 10pm and stops at 3am.

          Reviewed October 12, 2018
          8.8
          Excellent
          Jens from Belgium
          Couple
          Standard Queen
          Stayed 2 nights in September 2018

          Excellent”

          Very friendly host. Bathrooms thoroughly get cleaned every morning. Room is spacious, beds are good. Left our luggage there when we went on an overnight trip to Bako. If you're a bad sleeper, make sure to bring earplugs. The walls are made of paper and the music from downstairs can get really loud! Begins at 10pm and stops at 3am.

          Reviewed October 12, 2018
          10.0
          Exceptional
          Joe from United Kingdom
          Couple
          Standard Queen
          Stayed 2 nights in October 2018

          Nice Hostel.”

          Enjoyed our stay, the host was so kind going out of her way to walk us over to a less known bus stop for the national park. She really cares about your experience. Can be a little loud at night but was okay for us, it's good value and is above a 24 hour restaurant. Which is convenient.

          Reviewed October 09, 2018
          9.6
          Exceptional
          Charlotte from United Kingdom
          Couple
          Standard Queen
          Stayed 2 nights in September 2018

          nice enough budget place”

          The reception lady was lovely and so helpful in showing us the bus stop to Bako National Park and telling us about other things happening in Kuching. The hostel was clean and bathroom was fine. Quirky decorations as each room is decorated like a superhero. It was nosiy as others have stated and the reception lady also let us know that we were to expect noise.

          Reviewed September 17, 2018
          9.6
          Exceptional
          Frank from United States
          Solo traveler
          Private Queen Room with Private Bathroom
          Stayed 5 nights in August 2018

          Exceptional”

          The manager was extremely helpful and friendly. She helped plan all of my trips and showed me where to get on the buses. I liked the rooms and the hero themes. Because it's part of a building complex it does feel a bit like you are staying in an apartment. The nearby topspot food court is a great place to get seafood and the place downstairs has great rotis. The only issue is that it is a bit loud at night. Other wise for this price range it's a great place.

          Reviewed August 24, 2018
          7.2
          Very good
          Lim from Malaysia
          Couple
          Private Queen Room with Private Bathroom
          Stayed 4 nights in March 2019

          Noisy”

          The 1st step to the room I was really disappointing. The room without window and look not nice or uncomfortable. The staff is very helpful. Location is prefect where .it located at the center of the town, you may access most of the interesting place by walk. The worst situation is there is pub down the building. The music play from 10pm till mid night at less 2am which is very noisy and you can't even sleep well the whole night. If you were the type of people can't stand with loud music pls don't be here.

          Reviewed March 20, 2019
          7.6
          Very good
          Shahrul from Malaysia
          Solo traveler
          Private Queen Room with Private Bathroom
          Stayed 2 nights in February 2019

          Very good”

          Location - A walking distance to the waterfront and many attractions. Staff - Old lady at the reception desk was really nice and friendly. She welcomed me with a smile. Room - Very spacious and clean. Internet - Wifi was okay, got disconnected sometimes. Con- Noises from the pub next door everyday ;(

          Reviewed February 25, 2019
          8.4
          Excellent
          Cassandra from Malaysia
          Solo traveler
          Private Queen Room with Private Bathroom
          Stayed 1 night in December 2018

          Pleasant stay for a private room in a hostel”

          Had a comfy stay here for a night at the wolverine room! Regina was super helpful n friendly. Towel was provided if needed. Clean room and creative decos. If you're a light sleeper, I wouldn't recommend staying at this hostel.

          Reviewed February 04, 2019
          9.6
          Exceptional
          christopher from Australia
          Couple
          Standard Queen
          Stayed 1 night in August 2018

          Friendly and cosy”

          Amazingly friendly and helpfull staff. she was beyond eager to help in any way to make our stay comfortable and to provide travel advice and tips on how and what to see and do in kuching - even walking us down the road to show us where to get the bako bus. cosy and quiet room for a couple with a nice AC. would definitly stay again. would be nice if it had a fridge. there isnt much of a social or communal area if thats what you are looking for.

          Reviewed August 08, 2018
          9.2
          Exceptional
          Lucia from Spain
          Couple
          Private Queen Room with Private Bathroom
          Stayed 3 nights in June 2018

          Good stay.”

          We like to stay in Hero Hostel. The room was quite small for that big matress but that’s fine anyway. The WiFi didn’t work in our room but the staff tried to fixe it and they were very friendly and helpful about the information we needed. Even she came with us to the bus station to show us where it was. Good value for the money! And clean 👍🏼

          Reviewed July 01, 2018
          10.0
          Exceptional
          Dávid from Hungary
          Couple
          Private Queen Room with Private Bathroom
          Stayed 3 nights in April 2018

          Excellent hostel”

          Hero Hostel is located close to the waterfront in Kuching, just a few minutes walk down the road. The rooms are small and basic but comfortable and clean. The superhero theme is amazingly well done, every wall and corner is plastered with comics, pictures, movie posters, scenes, etc. The amount of care that went into the design is amazing! Judging by the looks alone this hostel is a highlight of our Asian tour (which, after six months and well over 60 different accommodations should tell you something)! The receptionist lady is also amazingly helpful, she was every bit as lovely as the place itself. Highly recommended!

          Reviewed April 12, 2018
          9.2
          Exceptional
          Adriana from Malaysia
          Family with young children
          Standard Queen
          Stayed 11 nights in December 2017

          Convenient,Cheap,most important Homey!”

          My stay was 11 days. The hotel policy was check in at 2pm onwards but i messaged them to req. for early check in.They allow me & i checked in at 10am.no additional charges.When i need to check out early,Regina was so kind to assist me bringging down some of my stuffs,she even walk my kid downstairs to our car. It is a budget hostel,and I dont expect much to be honest,but somehow it felt so homey there.A pub is downstairs but from my room the sound is very minimal it doesnt bother me or my little girl at all,we slept like a log haha..the only cons about the hostel is u have to climb the stairs up to level 3.But doing tht for 11 days i really shed some weight lol...Anyway,for my next trip to kch il def. will stay here again.

          Reviewed January 05, 2018
          8.8
          Excellent
          Zheng from Malaysia
          Couple
          Standard Queen
          Stayed 4 nights in April 2017

          Nice place, and close to Kuching Town Centre”

          It is a conducive and the staff is very caring and attentive as well. They are aware of the noisy pub below of the hostel and provide ear plugs as well. But, it was not needed for us anyway. However, there are cockroaches in the room we stayed, we have killed 3/4 of them. We mention it to the staff and they offer to change room and spray the pesticide. But, since we were out of the room most of the time, and couldn't get a time to shift, we didn't change the room either. Albeit, after the killing the cockroaches, we didnt see it anymore, so it may have just be those few that came inside the room. Anyway, it's a plus point that they do make an effort for it and normally there wouldn't be a staff there as there are understaffed and also this give more privacy to the guests. A good hostel nevertheless.

          Reviewed April 08, 2017
          9.6
          Exceptional
          Shao from Brunei Darussalam
          Solo traveler
          Standard Queen
          Stayed 1 night in August 2016

          Great location & Friendly Staff!”

          Spent a night in this little cosy hostel. Excellent location - walkable to all places of interest in downtown Kuching. A 24hr eatery on the ground floor. Staff is friendly and the room I had was wonderful. The only downside is the need to walk up to the third floor which maybe less convenient for people with big luggage. Definitely a great place to stay!

          Reviewed August 29, 2016
          12345
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