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Heron Island Resort
Heron Island Resort
Heron Island Resort
Heron Island Resort
Heron Island Resort
Heron Island Resort
Heron Island Resort

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7.8

Very good

718 reviews

718 reviews

See map

9.3

Exceptional

Location rating score

Exceptional location
Nearby landmarks
Heron Island Beach 20 m
Gladstone Airport 84.8 km
Rockhampton Airport 146.6 km
Bundaberg Airport 167.3 km
Biloela Airport 179.3 km
Thangool Airport 179.3 km

Heron Island Resort

Great Barrier Reef Via Gladstone, Heron Island, Great Barrier Reef, Australia, 4680 - See map

Conveniently situated in the Heron Island part of Great Barrier Reef, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Great Barrier Reef Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Private beach

A/C

Balcony/terrace

Bar

Garden

Facilities

Luggage storage

Spa

Swimming pool [outdoor]

Kids club

Steam room

Tennis court

Private beach

Game room

Value for money6.5
Location rating9.3

Rooms available at Heron Island Resort

Excellent
Room comfort & quality

8.5

Turtle
...
  • Garden view
  • Balcony/terrace
  • 1 queen bed and 1 double be...
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Beachside Suite
...
  • Room size: 34 m²/366 ft²
  • Outdoor view
  • 1 king bed and 2 sofa beds
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Reef Room
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 1 queen bed and 1 sofa bed
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Reef Family Room
...
  • Outdoor view
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Turtle Family Room
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 single beds and 1 queen b...
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Suite Beach Front
...
  • Ocean view
  • Balcony/terrace
  • 2 single beds and 1 king be...
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Superior
...
  • Ocean view
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Guestroom
...
  • Balcony/terrace
  • Non-smoking
  • 1 double bed and 1 queen be...
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Beachside Room
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Family Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Heron Island Resort?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Heron Island Resort?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

What are my dining options at Heron Island Resort?

Heron Island Resort features an on-site restaurant for your dining convenience.

What popular beaches are close to Heron Island Resort?

Heron Island Resort’s Heron Island neighborhood also includes Heron Island Beach.

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Explore the neighborhood

What people love about Heron Island Resort

  • 7.2

    Very good

    "We love Heron and this was our 2nd stay."

    Sandra

    |

    December 10, 2021

  • 8.8

    Excellent
    Staff 

    "The staff are al amazing and helpful."

    Yardena

    |

    June 9, 2021

  • 8.8

    Excellent
    Staff 

    "Room was great,staff really helpfull,food absolutely fine."

    Derek

    |

    November 18, 2020

Property ranking|Compared to 99 Great Barrier Reef properties
See all rankings
Room comfort score
8.5/10
Location score
9.3/10
Value for money score
6.5/10
Service score
7.4/10
Better than
98
%
of Great Barrier Reef properties
Better than
96
%
of Great Barrier Reef properties
Better than
94
%
of Great Barrier Reef properties
Better than
94
%
of Great Barrier Reef properties
Overall rating:

7.8

Very good
718 reviews
Cleanliness
7.0
Facilities
6.8
Location
9.3
Read all reviews >
More about Heron Island Resort

More about Heron Island Resort

Heron Island Resort

Enjoy all that Great Barrier Reef has to offer with a stay at Heron Island Resort. With its convenient location, the hotel offers easy access to the city's must-see destinations.
All offerings provided by Heron Island Resort help to ensure a pleasant stay for all travelers. Always get the assistance you need with front desk services including safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the resort's tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
A range of amenities is offered in guestrooms at Heron Island Resort. Enjoy your stay even more at the resort, knowing that some selected rooms include air conditioning. Some rooms at Heron Island Resort are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the resort you'll find a hair dryer and bathrobes available in some guest bathrooms.


Dining and things to do

A number of great dining options at the resort assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Heron Island Resort. A highlight of your stay at Heron Island Resort will be the special access to the private beach. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the resort's pool.
Beat the hot weather with cooling water activities like motorized water sports. Challenge your travel group members or other guests to competitive fun, with the resort's tennis court. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Reasons to stay here

Find rooms here that are cheaper than 98% of all other options in the city.
Compared to the city's accommodation options, this resort scored higher than 95% of them for food and dining.
According to guests who stayed here, this resort's room comfort is rated higher than 97% of other accommodations in Great Barrier Reef.

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Amenities and facilities
Good
Facilities

6.8

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Diving
  • Game room
  • Garden
  • Massage
  • On-site entertainment
  • Private beach
  • Snorkeling
  • Spa
  • Steam room
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Doctor/nurse on call
  • Free face masks
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants

Services and conveniences

  • Concierge
  • Convenience store
  • Daily cleaning
  • Disabled facilities
  • Elevator
  • Hair salon
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal

Access

  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Available in all rooms

  • A/C
  • Balcony/terrace
  • Coffee/tea machine
  • Complimentary drinking water
  • Hair dryer
  • Internet access – LAN
  • Iron and ironing board
  • Mini bar
  • Refrigerator
  • Shower
  • TV
  • Wi-Fi
Food and dining
Restaurants on site

Shearwater Restaurant

  • Cuisine: Australian
  • Menu: Buffet, A-la-carte
Location
Great Barrier Reef Via Gladstone, Heron Island, Great Barrier Reef, Australia, 4680
Exceptional
Location

9.3

Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:00

Getting around

  • Travel time to airport (minutes)200

The property

  • Number of bars/lounges1
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 109
  • Room voltage240
  • Year property opened1984
  • Most recent renovation2011

Reviews of Heron Island Resort from real guests

Provided by verified guests of Agoda
7.5
/
10
Very good
Cleanliness7.0
Facilities6.8
Location9.3
Room comfort and quality8.5
Service7.4
Value for money6.5
High score for Great Barrier Reef
Rating
9+ Exceptional (0)
8-9 Excellent (3)
7-8 Very Good (5)
6-7 Good (3)
<6 Below Expectation (2)
Time of the year
Mar - May (0)
Jun - Aug (4)
Sep - Nov (4)
Dec - Feb (5)
All guests (24)
All languages
Showing 13 verified guest comments
2.4
YAEJOO from South Korea
Couple
Turtle
Stayed 3 nights in December 2021

Amazing Island and terrible resort”

No key, awful dinner, rude staff, bird poop, cockroaches friendly :) only the Island was awesome..

Reviewed March 09, 2022

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7.2
Very good
Sandra from Australia
Couple
Reef Room
Stayed 4 nights in December 2021

Understaffed but understandable ”

We love Heron and this was our 2nd stay. We noticed that staffing may have been an issue particularly in the bar and restaurant. Long waits for service and something was not right in the restaurant. I hope they get it resolved as the staff are lovely and it’s a great place to relax and recharge. Time for a bit of refresh in some areas but when you go to Heron you are going to an eco resort so that’s what you get.

Reviewed December 10, 2021

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8.8
Excellent
Yardena from Australia
Couple
Turtle
Stayed 3 nights in June 2021

Insane wildlife!”

Heron Island is known for it's insane marine and wildlife and it definitely did not disappoint in that area! However, as a resort, for the price you pay for just the most basic room is a bit costly. I do understand why, as an island everything needs to be imported and I'm sure there is a lot going on behind the scenes. The staff are al amazing and helpful. I definitely recommend snorkeling around the jetty before 8am! It is but far your highest chance of spotting shovel nose Ray's, bull Ray's and shark:)

Reviewed June 09, 2021

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7.6
Very good
Cherryl from Australia
Couple
Turtle
Stayed 7 nights in January 2021

CONFIDENT SNORKELLERS GREAT SNORKELLING IN DEPTHS”

We just love to snorkel and provided you do it safely you can get to outer depths where there was clear water good variety of coral, turtles, sharks, at this time of the year, it was great. You can also take boat trip to snorkel which runs 3 times a day which is reasonable at $50 for 45 mins trip, The resort is standard as is food, bit pricey but that is what you pay for demand without overseas travel possible. No air con in turtle room, but with seabreezes it was no problem at night. Take your ear plugs because their are currently a lot of birds and they are noisy. If we could still travel overseas we would go elsewhere in regards to value for money, the accommodation is expensive and the boat travel is an added expense of $150 return

Reviewed February 19, 2021

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8.8
Excellent
Derek from Australia
Couple
Turtle
Stayed 3 nights in November 2020

Amazing”

Recently stayed on Heron. Read the reviews about staff,rooms etc biut everything was amazing. Room was great,staff really helpfull,food absolutely fine. Just take ear plugs to help reduce the bird noise at night. Would definately go back.

Reviewed November 18, 2020

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8.0
Excellent
Cherryl from Australia
Couple
Turtle
Stayed 6 nights in November 2020

bit pricey but snorkelling makes up for it”

If you love to snorkel then this is an amazing place to visit, we are confident snorkellers making our way to outer reef, but if you are not great at snorkelling there are 3 guided boat tours operating every day at reasonable cost $50 AUD.

Reviewed November 12, 2020

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6.4
Good
Joanna from Australia
Couple
Turtle
Stayed 3 nights in September 2020

A little piece of paradise”

The location could not be any better. It's an eco resort and definitely not the luxury kind. Rooms are clean with everything we need. Staff are quite unfriendly but we heard that the had been a lot of new staff starting. Food expensive and not a lot of variation but we think that is covid related - it's the same everywhere at the moment. Some of the staff really were just outright rude and we are not complaining travellers but were slightly taken aback by this especially given the price you pay to stay on the island. Ask oof this aside we will return purely because the island is simply paradise.

Reviewed September 18, 2020

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8.0
Excellent
Cherryl from Australia
Couple
Turtle
Stayed 6 nights in August 2020

BEAUTIFUL REEF, QUIET DURING OUR STAY”

Location -Excellent Accommodation - Excellent Price - On High Side with comparable resorts Food - Price On High Side and limited Stay during Covid- Store on island was closed most of time that sold drinks, snacks, souvenirs. Very limited food at Bailies and meal price on high side at Shearwater, we had buffet breakfast included, good variety. Snorkelling tours were reasonable for 45 minutes, Kayaks were available but could not be used, snorkelling off beach but times are limited due to huge tides when you cannot pass over coral. There were not many guests when we stayed, so it was lovely and quiet. NOTE; complimentary transfer from airport to Marina, not currently operating, Expect $50 taxi fee

Reviewed September 06, 2020

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7.0
Very good
Barry from United States
Couple
Stayed 3 nights in July 2010

hotel”

location
furniture

Nice place that is expensive and time consuming to get to. Once you're there, it is really a nice property. We took the helicopter there and the boat back. The additional cost for the helicopter may be worth it if the water is rough, which it wasn't for us. Peaceful ambiance. Good bar area, sports activities, and few guests (while we were there). Food was good, but not spectacular. Staff are uniformly pleasant and competent. Diving staff were great. Boats and diving equipment in good shape. Cost was expensive, especially since food is not included in the room rate.

Reviewed July 22, 2010

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5.3
Lily from United Kingdom
Couple
Stayed 3 nights in January 2008

Back to nature”

Heron Island itself is a nature lovers paradise, but the resort itself is very expensive for what it is. The experiences of the island itself - diving, snorkelling, reef walking and turtle watching by far outweighed the experience of the resort.

Reviewed January 16, 2008

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6.4
Good
Timm from Germany
Couple
Turtle
Stayed 2 nights in November 2016

Lage, Lage, Lage... Restaurant mit Monopol und ebenjene Schwächen ((Menge+Preis)/Leistung)”

Unfassbar schöne Unterwasserflora und Fauna inmitten des Riffs, direkz am Strand sowie am Riff. Restaurant nimmt a la Carte Preise für Haut Cusine Portionen auf einem (max.) guten Kantinenniveau(45A$pp 2courses). Beim Buffet(45A$pp) wird man nach den Aktivitäten des Tages (Tauchen, Schnorcheln, Riffwanderung) wenigstens satt. Qualität ist auch nicht überragend. Schade, denn mittags ist das Essen lecker, die Preise angemessen und die Portionen gut dimensioniert.

Reviewed November 26, 2016

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9.0
Exceptional
Christina from Denmark
Couple
Superior
Stayed 2 nights in February 2013

Totalt lækkert hotel m/ekstremt lækre omgivelser”

Beliggenhed, service, snorkelmuligheder

Rigtig lækkert hotel beliggende i ekstremt lækre omgivelser. Øen er ikke specielt stor, men der er rigtig lækre strande, sød og venlig betjening og god mad. Der er ekstremt gode forhold til badning, snorkling og evt. dykning. Der er rigtig meget spændende at opleve i vandet - og alternativt tage på revet og se yderligere ting. Ellers er det en fantastik ø/hotel, hvis man blot er til afslapning - også rigtig god ø til børnene. Det bedste ophold, som man kunne ønske sig - og pt. vores bedste oplevelse i Australien.

Reviewed February 07, 2013

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7.2
Very good
Yuanmu from Australia
Couple
Beachside Suite
Stayed 2 nights in July 2021

飯店設施陽春 ”

Heron Island 海中生態很棒🏝 只是飯店設施有點陽春 簡單 走的是生態路線😅

Reviewed July 24, 2021

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