Not 5 *”

This hotel is showing its age and very tired in places - however to be fair the management are aware of this and there is a refurbishment programme planned. This has now started much to our annoyance on the rooms below ours and a new gym area. Further work ongoing during winter closure. There is however a sewage smell in various areas around this facility - we moved rooms to the opposite side of the hotel but there was still a smell dependant upon wind direction. The meals here are excellent and the staff very helpful. However there was a problem after checking out that I email the hotel about with no response. We returned our spa tickets after a day and no refund was given granted we only paid 70€ for the wk. Strangely enough we were not refunded our pool towel deposit after handing in the card on checking out. Again minor only 20 € but be careful when checking your bill when leaving. This hotel has promise but needs a lot of work to get away from 3* back up to 5*

Very impressed ”

Spa was amazing

Repeat Stay”

Overall, it was yet another pleasant stay at the Hesperian Lanzarote. Food good day always. All staff we encountered were friendly, efficient and helpful. Some works were being carried out in the pools area but not significantly disrupful. Any improvements? Yes, layout of the breakfast buffet could be reviewed and more hotel and resort information could be left in the rooms Will return

Not a 5 star hotel, could do better.”

Disappointed with some elements of service, room not cleaned one day, enjoyed breakfast experience, restaurant staff very helpful.

ImpImpressive! ”

Just perfect... Breakfast was really impressive (even more if you are part of the first to eat) with tens of different fresh juices, tens of jams, sweets, you name it was really tasty. As we went out surfing/diving all day we didn't try the pool but it looked beautiful and the see was a bit cold but amaizingly clear. We loved the big spaces everywhere and the care to handle all our needs. Many thanks!

Zonas comunes 5 estrellas , habitaciones NO”

Un gran hotel, situado en una de las mejores zonas de la isla pero que sus habitaciones no son 5 estrellas. Tiene unas piscina y areas muy bien cuidadas y modernas pero las habitaciones estan bastante deterioradas . El aire acondicionado hacer un ruido increible, es imposible dormir con el puesto. En general necesita una reforma entera las habitaciones para ser un 5 estrellas

Muy buena experiencia. Para repetir”

Lugar perfecto para descansar, tomar el sol, relax y no hacer nada

maravillosa”

Maravilloso todo

Fantastico”

Tolle Lage und tolles Essen”

Das Hotel liegt sehr schön mit einem tollen Blick und Puerto Galero ist für gehobene Gäste ein toller Ort mit kurzer Promenade und sehr guten Restaurants. Das Frühstück im Hotel war sehr gut, wenn auch mit kleiner Auswahl. Die Zimmer und die Anlage sind sehr gut ausgestattet, wenn auch an einzelnen Stellen weiterer Renovierungsbedarf besteht.

호텔에만 머물기에는 좋지만 란사로테를 두루두루 보기에는 약간 애매한 위치”

호텔 자체는 좋아요. 굉장히 커서 호텔 내에서만 머물기에도 좋아요. 하지만 란사로테 이곳 저곳 짧은 시간 안에 둘러보기에는 살짝 애매한 위치입니다. 공항에서는 멀지 않습니다.