Hesperia Madrid Hotel-a Hyatt affiliate
 Hesperia Madrid Hotel-a Hyatt affiliate
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9.0
Exceptional
/10
(50 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - 1.29 kilometers from city center
Parking
Available
  • Gregorio Marañón Metro Station70 m
  • La Zurbanita220 m
  • Iglesia de San Juan de la Cruz330 m
  • Residencia de Estudiantes360 m
  • Sorolla Museum400 m
  • Museo Sorolla430 m
  • Embassy of Colombia440 m
  • Edificio Catalana de Occidente500 m
  • Torre Castelar500 m
  • Galeria Ignacio Redondo510 m
  • Free Wi-Fi

    Hesperia Madrid Hotel-a Hyatt affiliate

    Paseo de la Castellana 57, Chamberi, Madrid, Spain, 28003 - See map
    "The ambience of the place, the friendly and helpful staff, cleanliness, the quality and wide selection of breakfast food offered and services were..."
    Corazon - October 26, 2018
    Exceptional cleanliness
    9.5 rating for cleanliness
    Exceptional comfort
    9.5 room quality and comfort
    • 80 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Property ranking|Compared to 7,004 Madrid properties
    See all rankings
    Value for money score
    8.7/10
    Service score
    9.1/10
    Cleanliness score
    9.5/10
    Room comfort score
    9.5/10
    Better than
    99
    %
    of Madrid properties
    Better than
    99
    %
    of Madrid properties
    Better than
    99
    %
    of Madrid properties
    Better than
    99
    %
    of Madrid properties
    Value for money8.7
    Distance to city center5.00 KM
    Location rating8.8
    Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
    Distance to airport10.2 km

    Rooms available at Hesperia Madrid Hotel-a Hyatt affiliate

    9.5
    Exceptional
    Room comfort & quality
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Standard Twin Room
    Standard Twin Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    King Room with Balcony
    King Room with Balcony
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 31 m²/334 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe King Suite
    Deluxe King Suite
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    King Room
    King Room
    ...
    • Room size: 25 m²/269 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Double Deluxe
    Double Deluxe
    ...
      Enter dates to see prices
      Junior Suite Capacity 1
      Junior Suite Capacity 1
      ...
        Enter dates to see prices

        What people love about Hesperia Madrid Hotel-a Hyatt affiliate

        • 8.0
          Very good

          "Food was good and service was terrific!"

          Inchoong

          |

          January 13, 2017

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        More about Hesperia Madrid Hotel-a Hyatt affiliate

        More about Hesperia Madrid Hotel-a Hyatt affiliate

        9.2
        Exceptional

        "Toiletries are fantastic, and there is a Nespresso machine i..."

        Sarah C.

        |

        November 15, 2017

        An overview

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        What they offer

        9.2
        Exceptional
        Staff 

        "Staff was also helpful and accommodating."

        raza

        |

        July 30, 2016

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What to eat nearby

        Spanish cuisine
        Spanish cuisine
        El Capricho De Abascal
        380 m Spanish
        La Alacena De Madrid
        440 m Spanish
        La Zaguina
        550 m Spanish
        American cuisine
        American cuisine
        Panela & Co
        420 m American, Cafe, European
        Tates Alonso Cano
        540 m American, Spanish
        Bar La Estacion del Viajero
        720 m American
        Mediterranean cuisine
        Mediterranean cuisine
        Moma Fifty Six
        110 m Mediterranean
        La Nova
        130 m Mediterranean, Steakhouse
        Restaurante Ribera Navarra
        220 m Mediterranean

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

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        Some helpful facts

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        Reviews of Hesperia Madrid Hotel-a Hyatt affiliate from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (50)Booking.com Reviews (604)
        9.0
        /
        10
        Exceptional
        Cleanliness9.5
        Facilities8.9
        Location8.8
        Room comfort and quality9.5
        Service9.1
        Value for money8.7
        Rating
        9+ Exceptional (18)
        8-9 Excellent (6)
        7-8 Very Good (4)
        6-7 Good (0)
        <6 Below Expectation (1)
        Time of the year
        Mar - May (10)
        Jun - Aug (6)
        Sep - Nov (4)
        Dec - Feb (9)
        All languages
        All guests (50)
        All room types
        Showing 29 verified guest comments
        12
        9.2
        Exceptional
        Jung from South Korea
        Couple
        Twin/Double room - De Luxe
        Stayed 1 night in March 2019

        I miss this hotel”

        Everything is perfect! !!!

        Reviewed March 05, 2019
        10.0
        Exceptional
        Corazon from Australia
        Couple
        Stayed 1 night in October 2018

        Excellent Hotel- Hesperia Madrid”

        Of all the hotels accommodations we had and included in our Insight Vacations, Hesperia Madrid ranked as our best hotel! The ambience of the place, the friendly and helpful staff, cleanliness, the quality and wide selection of breakfast food offered and services were excellent!!

        Reviewed October 26, 2018
        10.0
        Exceptional
        Chris from United States
        Couple
        Stayed 2 nights in April 2018

        amazing place”

        We are on a two week vacation with lots of moving around. Hesperia was our first stop and still our favorite!

        Reviewed May 10, 2018
        8.4
        Excellent
        Dianne from Philippines
        Family with teens
        Stayed 4 nights in March 2018

        Excellent Staff + Location a bit far from city center”

        We were very comfortable during our stay in Hesperia Madrid Hotel. Bed & pillows are very comfortable. Check-in and check out was a breeze. They even let us to check-in early. It's just a bit of a distance from the shopping area (Gran Via). Prepare to spend around EUR 8-10 if taking a cab to the center. There's always someone at the lobby door to help you out if you need to call a cab. There's also a metro station near the hotel (Gregorio Maranon). We found the breakfast expensive though (EUR 27-29). It felt like a 'fine dining' breakfast with the server very attentive to your needs but the food choices weren't as many as expected.

        Reviewed April 12, 2018
        8.4
        Excellent
        Adel from Saudi Arabia
        Solo traveler
        Stayed 3 nights in March 2018

        The cheaper rooms have no access to the outside view, insted the windows face inner courtyard.”

        The a/c was not working during my stay, you should mention that the standard rooms are without access to outer street view and the guest has to pay extra to get such thing.

        Reviewed April 01, 2018
        9.2
        Exceptional
        Sarah from Singapore
        Solo traveler
        Stayed 2 nights in November 2017

        Nespresso machine in room!!!”

        From the moment you enter the lobby, you can smell a pleasant fragrance. This fragrance is throughout the hotel. Toiletries are fantastic, and there is a Nespresso machine in the room! The hotel even offers a courtesy breakfast pack when we had to check out early for a morning flight. The only complaint I have is that there aren’t many eating places nearby. Having said that, there is a carrefour express right round the corner, if you are feeling peckish.

        Reviewed November 15, 2017
        10.0
        Exceptional
        Soowang from South Korea
        Couple
        Stayed 3 nights in July 2017

        good ”

        great

        Reviewed November 04, 2017
        10.0
        Exceptional
        Toni from United States
        Family with teens
        Stayed 3 nights in July 2017

        This was our first time in Madrid, Spain and we had a wonderful time.”

        The people on the streets are not friendly nor do they even smile as you meet and pass them on the streets

        Reviewed August 09, 2017
        8.0
        Excellent
        Inchoong from South Korea
        Couple
        Stayed 1 night in December 2016

        worth the value”

        food was good and service was terrific!

        Reviewed January 13, 2017
        9.2
        Exceptional
        raza from Singapore
        Family with teens
        Stayed 4 nights in July 2016

        very good stay”

        We loved the place and location. Very conveniently located at a walking distance to metro as well as bus station. Staff was also helpful and accommodating. Only handicap can be not having lot of restaurants close by but then due to metro and bus, it is quite easy to move around.

        Reviewed July 30, 2016
        9.3
        Exceptional
        Yzara from Malaysia
        Family with teens
        Stayed 2 nights in July 2015

        Great hotel not too far from city centre”

        Staff, hotel and breakfast

        50m from the metro. Beautiful hotel setting and use of fresh flowers in lobby, rooms and breakfast area. Carrefour express and restaurants are just round the block on the right. Taxi to the centre of town would cost around €10. No problems getting taxi. Very helpful and attentive staff. Very good toiletries from Rituals.

        Reviewed July 08, 2015
        8.7
        Excellent
        Rafik from Canada
        Couple
        Stayed 2 nights in May 2015

        Excellent hotel”

        The service was great, very friendly staff, the rooms were very comfortable but can't rate the restaurant as we chose to eat in old Madrid.

        he service was great, very friendly staff, the rooms were very comfortable but can't rate the restaurant as we chose to eat in old Madrid.

        Reviewed June 02, 2015
        9.3
        Exceptional
        Bataa from Mongolia
        Business traveler
        Stayed 2 nights in January 2014

        you should stay there”

        location interior

        Really nice area.

        Reviewed November 11, 2014
        9.3
        Exceptional
        Edwin from Singapore
        Couple
        Stayed 1 night in May 2014

        Excellent service staff!”

        Excellent service from all their staff, super comfy rooms and superb continental breakfast

        We enjoyed our stay perfectly. Indeed a luxurious 5* hotel! :)

        Reviewed May 20, 2014
        10.0
        Exceptional
        Sergio from Brazil
        Business traveler
        Stayed 1 night in January 2014

        Just excllent”

        Location , confort and food

        Could not be better I have stayed at five 5* hotels in Madri and overal Hesperia is th best

        Reviewed January 27, 2014
        9.7
        Exceptional
        joohi from United States
        Business traveler
        Stayed 3 nights in January 2014

        Perfectly met my business and leisure needs”

        Agreement with Metropolitan Fitness club, wonderful staff, fast & friendly printing services

        This hotel was really great as a business hotel. I came for FITUR and somehow got a suite for a really low price. I had a higher floor, street facing room. Well appointed with marble and carved glass, nice view of the Engineering school, luxurious bed, 2 TVs (with sound in the bathroom!), Nespresso machine, mini-fridge, safe. Staff was courteous and super helpful at all moments. I called down numerous times for printing, personal items, etc. and it was always delivered rapidly and with a smile. They have a list of items you can borrow for your stay so you don't have to pack them - great idea. The buffet breakfast was expensive but excellent. On my final bill they overcharged me for some breakfasts I didn't use but they were happy to remove it. Then I pointed out that they undercharged me for the business services and the room service I ordered, but they just brushed it off! The only thing to be aware of is that the hotel's sky gym is under renovation so you either have to use the weights and machines in their bedrooms on the 1st floor, or pay 10 Euros for access to the Metropolitan Fitness nearby (which is the best gym and water spa I've ever been to).

        Reviewed January 27, 2014
        10.0
        Exceptional
        Pamela from United Kingdom
        Business traveler
        Stayed 1 night in January 2014

        Good business hotel”

        Value, comfort, staff

        Pleasantly surprised with it. Near the financial district where we had our meetings. The waiter at the bar accommodated our late request for a meal. Excellent!

        Reviewed January 27, 2014
        7.2
        Very good
        edurne from Spain
        Group
        Stayed 1 night in December 2018

        Habitación solicitada TRIPLE, y nos encontramos con una habitación pequeña y cama supletoria ”

        Ventaja la situación , inconveniente habitación TRIPLE muy pequeña y servicios de bar, minibar , desayuno etc de precio elevado para la calidad que tenía

        Reviewed December 27, 2018
        10.0
        Exceptional
        Jiaqi from China
        Business traveler
        Stayed 4 nights in July 2017

        5 estrella es 5 estrella”

        En general, todo está en el nivel de 5 estrellas, ni sorprsa ni decepción. A lo mejor deben ofrecer más selecciones para el desayuno y pero el resto de mi estancia, sí satisfactorio.

        Reviewed August 01, 2017
        7.7
        Very good
        Marta from Spain
        Business traveler
        Stayed 1 night in January 2014

        muy cómoda”

        amplitud de la habitación, room service, y cuarto de baño

        recomendable

        Reviewed February 03, 2014
        12
        This is a popular property. Don't miss out!

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        Hesperia Madrid Hotel-a Hyatt affiliate
        |Exceptional 9.0
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        • Excellent location
        • Museo Sorolla
        • Gregorio Marañón Metro Station is within 0.07 km