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HF Fenix Porto Hotel
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8.2 Excellent guest rating
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"Very polite staff. Nice room ..bit far from town"

deanUnited Kingdom
Comfort Double Room
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7.7 Very good location
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7.7Location

HF Fenix Porto Hotel

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Excellent
Based on 67 reviewsSee what guests said
8.2
96% would recommend to a friend
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Bar

  • Airport transfer

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Room choices
Club Triple Room
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  • 25 m²/269 ft²
  • Non-smoking
  • 3 single beds
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Club Family Room (2 Adults + 2 Children up to 12 years old)
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  • 42 m²/452 ft²
  • Bathtub
  • 1 king bed and 1 bunk bed
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Comfort Double Room
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  • 19 m²/205 ft²
  • Non-smoking
  • 1 double bed
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Comfort Twin Room
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  • 19 m²/205 ft²
  • Bathtub
  • 2 single beds
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Comfort Plus
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  • 22 m²/237 ft²
  • Non-smoking
  • 2 double beds
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Verified guest reviews

Agoda Reviews (67)Booking.com Reviews (4519)
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Cleanliness8.5
Facilities8.4
Location7.7
Room comfort and quality8.3
Service8.6
Value for money8.3
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Comfort Double Room
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8.0
dean from United Kingdom
Solo traveler
Comfort Twin Room
Stayed 3 nights in November 2017
Typical 4 star hotel bit out of city centre but very friendly and clean.
Very polite staff. Nice room ..bit far from town
Reviewed November 27, 2017
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8.0
Angela from United Kingdom
Couple
Comfort Double Room
Stayed 2 nights in September 2017
Good location
Overall a very pleasant experience, room was ready before checking time which totally surprised me. Staff very polite and helpful, room great size the location was better than expected. Residential area closed to Casa della Musica mercado which offers free music as well as multiple outlets selling specialties food, cakes, drinks until late at night. Closed to metro station and shopping centre feels more relaxed than the town centre. Great experience. Need to improve the quality of the filter coffee at breakfast time ! Nespresso is great but you either need to install a couple more Nespresso machines to meet demand or improve the quality of your other coffee machines. Would definitely recommend the hotel overall!
Reviewed September 13, 2017
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7.6
Martin from United Kingdom
Couple
Comfort Double Room
Stayed 2 nights in June 2017
A MODERN HOTEL WITH AN EXCELLENT FRONT DESK
HF also has an adjacent hotel and others in Porto: possibly confusing when booking and when arriving. This modern hotel has refurbished public areas that provide a ‘luxury’ low-lit style with wafting perfume as you enter. Our first floor family room was huge with bunk beds for children, a play mat and play table – and lots of space left over for the adults. Everything was in good working order: the bathroom majored in a classic pink marble and perhaps indicated the period when the hotel was constructed. That said, the overall experience was good and the reception desk was most efficient and helpful. There is an underground car park with reasonable daily charges. The hotel is a little distance from the centre of the city: we walked it once via the Jardins do Palácio de Cristal: the Casa da Música Metro station is about 300metres away and city centre buses are closer. There’s lots of stalls to snack from in the complex under the nearby Hotel da Musica. The ultra modern Casa da Musica cultural centre is not far away.
Reviewed July 17, 2017
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10.0
Alcia from United Kingdom
Couple
Comfort Double Room
Stayed 2 nights in April 2017
Great hotel
This hotel was perfect for our short break in Porto. About 5 minutes away from the metro to get to busy parts of Porto. Nearby the hotel there is a great centre with little bars and deli's so you can sit out in the sun and enjoy the produce. We would stay again
Reviewed April 28, 2017
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8.4
Muhammad from United Kingdom
Family with young children
Comfort Double Room
Stayed 1 night in January 2017
Nice hotel
I like it
Reviewed January 30, 2017
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8.8
MARGARET from United Kingdom
Couple
Comfort Double Room
Stayed 4 nights in May 2016
good hotel near excellant food court
only thing lacking is hotel bar and facilities for making tea/coffee
Reviewed May 13, 2016
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8.0
Inga from Germany
Business traveler
Comfort Double Room
Stayed 2 nights in April 2016
Big room, friendly staff, breakfast ok
Everything was fine, nothing to complain about. Only at the breakfast I missed some things, like cheese (they have one plate with standard cheese and about 8 plates with ham, sausages etc. - some more hearty vegetarian options would be nice) or fresh vegetables (tomatoes, cucumbers,..). The coffee was not my style, but that's a personal thing of course. The rest was a good ok. They have an affordable parking (9€/day) that I really appreciated!!
Reviewed April 12, 2016
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8.3
Dovev from Israel
Solo traveler
Comfort Double Room
Stayed 1 night in October 2015
Very nice stay at HF Fenix
Big Comfortable rooms, clean, good breakfast
My 2nd stay at this hotel , very nice staff, very big rooms, clean and comfortable. a bit of a walk from metro but close to buses routs.
Reviewed October 07, 2015
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9.3
Sandra from Taiwan
Business traveler
Comfort Double Room
Stayed 2 nights in September 2015
very good stay at this hotel
clean & comfortable room, good food, professional staff
very enjoy and good experienced in this hotel.
Reviewed September 30, 2015
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3.0
Evgeny from Russia
Couple
Comfort Double Room
Stayed 1 night in September 2015
worst experience in Portugal
The rude woman on the reception gave us a room without windows (you don't name a hole to a dark basement well as a "window", do you?). she insisted that the room was the one, which we booked, and refused to changed it, even when she noticed, that it was my wife's birthday. Only after we found out, that this room had two joined beds in place of one double bed which we booked, the lady from reception very reluctantly gave to us another room. Still, she blamed agoda for selling one room in place of another. Sadly, another room was not much better. One glass for two people, no water ("4 stars"), everything looks worn out, right in front of the elevator... When we were back to Germany, we discovered, that we forgot a very expensive medicine for my wife in the room's empty refrigerator. We phoned the reception immediately, and the hotel promised to check and call back...that never happened....
Reviewed September 23, 2015
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HF Fenix Porto Hotel
|Excellent 8.2
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