HG Cozy Hotel No.21
Interior view, HG Cozy Hotel No.21 in Osaka
Kitchen, HG Cozy Hotel No.21 in Osaka
Exterior view, HG Cozy Hotel No.21 in Osaka
Exterior view, HG Cozy Hotel No.21 in Osaka
View, HG Cozy Hotel No.21 in Osaka
Exterior view, HG Cozy Hotel No.21 in Osaka

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Entire apartment

HG Cozy Hotel No.21

1 stars out of 5
Namba, Osaka, Japan - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Namba, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori.

Highlights

380 meters to public transportation

Front desk [24-hour]

Airport transfer

Inside city center

Free Wi-Fi in all rooms!

Facilities

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Check-in/out [private]

Kitchen

Laundry service

Wi-Fi in public areas

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
9.0Exceptional

600 reviews

600 reviews

Check-in:

Check-out:

until 11:00
See map

6.8Good

Location rating score

Exceptional for walking
Walkable places
Shikitsumatsunomiya Okuninushi Shrine
190 m
Osaka Jan Jan Yokocho
290 m
Japan Folk Art Museum
290 m
Nihon Kogeikan
300 m
Maxvalu Shiokusa
390 m
Popular landmarks
Kuromon Market
1.1 km
Tsutenkaku
1.2 km
Dotonbori
1.2 km
Shinsaibashi-Suji Shopping Street
1.3 km
Minami (Namba)
2.4 km
Closest landmarks
LABI 1 NAMBA (Yamada Denki)
450 m
Naniwa Church
470 m
LABI1
520 m
Park Gym
520 m
Nankai Electric Railway
530 m
Value for money6.6
Location rating6.8
Nearest airportOsaka International Airport (ITM)
Distance to airport15.1 km

Rooms available at HG Cozy Hotel No.21

Room 1
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds and 3 futons
Enter dates to see prices
Room 2
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds and 3 futons
Enter dates to see prices

Top things to do in Osaka

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does HG Cozy Hotel No.21 offer shuttle service for getting around?

For your convenience when traveling around the city, HG Cozy Hotel No.21 offers None right at your doorstep making it easy for you to get to places conveniently.

Does HG Cozy Hotel No.21 offer laundry services?

Yes! HG Cozy Hotel No.21 offers laundry service at your fingertips for whenever you need your favorite shirts or dresses clean and fresh all throughout your getaway. Please contact the property for more information.

What interesting attractions are close by HG Cozy Hotel No.21 that are in walking distance?

While staying at HG Cozy Hotel No.21, kick start your trip by exploring the closest points of interest that are within close proximity to the property which include Shikitsumatsunomiya Okuninushi Shrine, Osaka Jan Jan Yokocho, and Japan Folk Art Museum.

What bars are in close proximty of HG Cozy Hotel No.21?

While lodging at HG Cozy Hotel No.21, indulge in your evening or night out at Bar Nayuta, CLUB LIFE, and Club Circus to make the most out of your nightlife.

What are the property's policies for children's bedding at HG Cozy Hotel No.21?

HG Cozy Hotel No.21's policy relating to children's bedding considers guests age 6 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does HG Cozy Hotel No.21 have?

HG Cozy Hotel No.21 has a total of 2 rooms.

In which languages can HG Cozy Hotel No.21's employees communicate?

HG Cozy Hotel No.21 can communicate in 3 languages and supports widely used languages such as English and Mandarin Chinese for guests going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the typical rating that past Solo travelers' have given to HG Cozy Hotel No.21?

Past solo travelers that have stayed at this property have given HG Cozy Hotel No.21 an average rating of 9.2. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What restaurants are nearby HG Cozy Hotel No.21?

HG Cozy Hotel No.21’s local neighborhood is Namba which consists of well-known restaurants such as Sant-Angelo and Yakiniku Rikimaru Namba Minatomachi.

What popular shopping destinations are nearby HG Cozy Hotel No.21?

Shopping options in HG Cozy Hotel No.21’s Namba neighborhood include Shinsekai Ichiba.

What time is check-in and check-out at HG Cozy Hotel No.21?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified time frame may be charged an additional fee.

More about HG Cozy Hotel No.21

More about HG Cozy Hotel No.21

Experience Comfort and Convenience at HG Cozy Hotel No.21 in Osaka

Welcome to HG Cozy Hotel No.21, a charming 1-star hotel nestled in the heart of Osaka, Japan. With its prime location and excellent amenities, this hotel offers a comfortable and convenient stay for both business and leisure travelers. As you step into HG Cozy Hotel No.21, you'll be greeted by a warm and inviting atmosphere. The hotel features a total of 2 well-appointed rooms, ensuring an intimate and personalized experience for each guest. Whether you're traveling alone or with a companion, you'll find the perfect accommodation to suit your needs. Check-in time at HG Cozy Hotel No.21 begins at 04:00 PM, allowing you to settle in and unwind after a day of exploring the vibrant city of Osaka. The hotel's friendly and attentive staff will be ready to assist you throughout your stay, ensuring a seamless and hassle-free check-in process. When it's time to bid farewell to this enchanting city, check-out is until 11:00 AM. Take your time to enjoy a leisurely morning before starting your journey back home or continuing your adventure in Japan. HG Cozy Hotel No.21 understands the importance of a relaxed and stress-free departure, allowing you to make the most of your time in Osaka. Families with young children will find HG Cozy Hotel No.21 to be a welcoming haven. The hotel's child policy allows children between the ages of 0 to 5 to stay free of charge, making it an ideal choice for families looking for affordable and family-friendly accommodations. Create lasting memories with your little ones as you explore the wonders of Osaka together. Experience comfort and convenience at HG Cozy Hotel No.21, where every detail is designed to enhance your stay. Book your stay today and immerse yourself in the vibrant energy of Osaka while enjoying the cozy comforts of this charming hotel.









Unparalleled Convenience Facilities at HG Cozy Hotel No.21

At HG Cozy Hotel No.21, we understand the importance of convenience when it comes to providing a comfortable stay for our guests. That's why we offer a range of top-notch convenience facilities to ensure that your needs are met effortlessly. One of the standout features of our hotel is our laundry service. Whether you're traveling for business or pleasure, we know that keeping your clothes clean and fresh is essential. With our professional laundry service, you can say goodbye to the hassle of finding a laundromat or spending hours washing your clothes. Simply drop off your laundry at our front desk, and our dedicated staff will take care of the rest. Another convenience facility that sets us apart is the complimentary Wi-Fi available in all our rooms. Stay connected and browse the internet seamlessly, whether you're catching up on work emails or sharing your travel adventures with friends and family. With our high-speed Wi-Fi, you can stay connected throughout your stay without any interruptions. Additionally, we offer luggage storage for our guests. If you arrive early or have a late departure, you don't have to worry about lugging your bags around. Our secure luggage storage facility allows you to explore the city hassle-free, knowing that your belongings are in safe hands. Whether you're here for a short stay or an extended trip, we've got you covered with our convenient luggage storage service. With these exceptional convenience facilities, HG Cozy Hotel No.21 is the perfect choice for travelers seeking a hassle-free and comfortable stay in Osaka, Japan.

Convenient Transport Facilities at HG Cozy Hotel No.21

At HG Cozy Hotel No.21, we understand the importance of hassle-free transportation during your stay. That's why we offer a range of convenient transport facilities to ensure your travel needs are met. For guests traveling by car, our hotel provides a spacious onsite car park. You can rest assured knowing your vehicle is safely parked while you explore the vibrant city of Osaka. Whether you're visiting for business or leisure, our car park offers a convenient and secure parking solution. Additionally, we offer a shuttle service for guests who prefer to leave the driving to us. Our complimentary shuttle service operates at scheduled times, taking you to popular attractions and nearby transportation hubs. Sit back, relax, and let our friendly drivers navigate the bustling streets of Osaka while you enjoy the comfort of our shuttle. With our car park and shuttle service, HG Cozy Hotel No.21 ensures that your transportation needs are well taken care of, allowing you to make the most of your time in Osaka. Book your stay with us today and experience the convenience and comfort of our transport facilities.













Exploring the Vibrant Neighborhood of Namba in Osaka

Nestled in the heart of Osaka, Japan, the HG Cozy Hotel No.21 offers a prime location for exploring the lively neighborhood of Namba. Known as the entertainment and shopping district of the city, Namba is a bustling area that never sleeps, offering a myriad of exciting attractions and experiences. One of the highlights of Namba is Dotonbori, a vibrant street lined with neon lights, giant billboards, and an array of restaurants, bars, and shops. Here, visitors can immerse themselves in the electric atmosphere and sample delicious local street food, such as takoyaki and okonomiyaki. The iconic Glico Running Man sign is a must-see landmark, serving as a symbol of the district's energetic spirit. For shopaholics, Namba is a paradise. The area is home to numerous shopping malls, including Namba Parks and Namba City, where fashion enthusiasts can indulge in a retail therapy session. Additionally, Namba is known for its underground shopping streets, such as Shinsaibashi-suji and Ebisubashi-suji, which offer a wide range of stores selling everything from trendy clothing to unique souvenirs. In addition to its bustling streets, Namba also boasts several cultural attractions. The National Bunraku Theatre is a must-visit for those interested in traditional Japanese puppetry, while the Hozenji Temple offers a serene escape from the lively atmosphere, with its moss-covered statues and peaceful atmosphere. With its vibrant atmosphere, endless shopping opportunities, and rich cultural heritage, Namba is a neighborhood that truly encapsulates the spirit of Osaka. Staying at the HG Cozy Hotel No.21 allows guests to immerse themselves in this exciting district and experience all that Namba has to offer.

Convenient Transportation from the Airport to HG Cozy Hotel No.21

Located in the vibrant district of Namba in Osaka, Japan, HG Cozy Hotel No.21 offers a comfortable and convenient stay for travelers. Getting to the hotel from the nearest airport is a breeze, thanks to the well-connected transportation system in Osaka. If you are arriving at Kansai International Airport (KIX), the most convenient and popular option is to take the airport limousine bus. The bus departs directly from the airport and takes you directly to Namba Station, which is just a short walk away from HG Cozy Hotel No.21. The journey takes approximately 50 minutes, and the bus runs at regular intervals throughout the day. Another option is to take the train from Kansai International Airport to Namba Station. The Nankai Airport Express train provides a direct connection from the airport to Namba Station. The journey takes around 45 minutes, and the train operates frequently. Once you arrive at Namba Station, it's just a short walk to HG Cozy Hotel No.21. For those arriving at Osaka International Airport (Itami Airport), the easiest way to reach HG Cozy Hotel No.21 is by taking the limousine bus. The bus departs directly from the airport and takes you to Namba Station in approximately 30 minutes. From there, it's a short walk to the hotel. With these convenient transportation options, reaching HG Cozy Hotel No.21 from the nearest airports in Osaka is hassle-free, allowing you to start your stay in comfort and style.

Explore the Vibrant Surroundings of HG Cozy Hotel No.21 in Osaka

Nestled in the heart of Osaka, HG Cozy Hotel No.21 offers a prime location surrounded by an array of vibrant landmarks and attractions. Just a stone's throw away, you'll find yourself immersed in the lively atmosphere of Dotonbori, a bustling street known for its vibrant neon signs, delicious street food, and vibrant nightlife. Indulge in mouthwatering takoyaki, savor the aroma of freshly grilled okonomiyaki, or simply take a leisurely stroll along the canal to soak in the energetic ambiance. For those seeking a taste of local culture, a visit to Kuromon Market is a must. This lively marketplace is a food lover's paradise, offering an extensive selection of fresh seafood, seasonal fruits, and local delicacies. Immerse yourself in the lively atmosphere as you navigate through the narrow aisles, sampling delectable treats along the way. If you're in the mood for a panoramic view of Osaka, head to Tsutenkaku, a towering observation tower that offers breathtaking vistas of the city skyline. Take a ride up to the observation deck and marvel at the sprawling urban landscape below. For a unique experience, cross the iconic Ebisu Bridge, which connects the vibrant districts of Dotonbori and Shinsekai, and explore the retro charm and local flavors of Shinsekai. Other nearby attractions include Nanba Grand Kagetsu, a renowned theater showcasing a variety of entertaining performances, and Nipponbashi Denden Town, a haven for anime and manga enthusiasts. Don't miss the chance to wander through Hozenji Yokocho, a narrow alley lined with traditional restaurants and izakayas, leading to the serene Hozen-ji Temple. With its unbeatable location, HG Cozy Hotel No.21 is the perfect base for exploring the rich cultural heritage and vibrant attractions of Osaka.

Convenient Public Transport Stations near HG Cozy Hotel No.21

HG Cozy Hotel No.21 is strategically located near several public transport stations, making it an ideal choice for travelers looking for convenience and accessibility. The hotel is within walking distance of Shin Imamiya Train Station, which connects to major cities in Japan, including Tokyo and Kyoto. This station also provides easy access to Osaka Castle and Universal Studios Japan. Ebisucho Metro Station is another nearby option, offering convenient connections to popular tourist attractions such as Osaka Aquarium Kaiyukan and Tsutenkaku Tower. Shiomibashi and Ashiharabashi Stations are also within close proximity, providing easy access to Osaka's bustling city center and shopping districts. For those looking to explore further, Daikokucho Subway Station and Kintetsu-Nippombashi Station are just a short distance away, offering seamless connections to other parts of Osaka and beyond. Additionally, Osaka Namba Train Station and Osaka City Air Terminal Train Station are easily accessible from the hotel, providing convenient transportation options for both domestic and international travelers. Lastly, Kizugawa and Imamiyaebisu Stations are also nearby, allowing guests to easily explore the surrounding areas and beyond.

Delicious Dining Options Near HG Cozy Hotel No.21

When it comes to dining near HG Cozy Hotel No.21, guests are spoilt for choice. Within walking distance, you'll find a variety of fantastic restaurants to satisfy your taste buds. For a taste of authentic Japanese barbecue, head to Yakiniku Rikimaru Sennichimae or Yakiniku Rikimaru Namba Minatomachi, both known for their high-quality meats and cozy atmosphere. If you're craving takoyaki, a popular local specialty, Takoyaki Wanaka Namba is the place to go. For a unique dining experience, try the mouthwatering okonomiyaki at Okonomiyaki Mizuno. And if you're in the mood for some delicious ramen, Oretachino-curry Ramen Koji Labo Osaka-namba is a must-visit. These are just a few of the incredible dining options waiting for you near HG Cozy Hotel No.21.

Shop 'til you drop at HG Cozy Hotel No.21's surrounding shopping landmarks

Located in the heart of Osaka, HG Cozy Hotel No.21 offers easy access to a variety of shopping landmarks. Just a short walk away, you'll find Yamaguchien, a charming boutique that specializes in traditional Japanese crafts and souvenirs. For fashion enthusiasts, momo to nana is a must-visit, offering a curated selection of trendy clothing and accessories. R&M is another popular shopping destination, known for its unique collection of vintage clothing and retro-inspired items. If you're in need of electronics or household appliances, Joshin Namba is the place to go, offering a wide range of high-quality products. For art lovers, Yu Yoshimura is a hidden gem, featuring contemporary artworks by local artists. And when it's time to refuel, head to Mouko Tanmen Nakamoto Meguro for a delicious bowl of spicy ramen. Other notable shopping landmarks near the hotel include Shanghai Xintiandi, Naniwa Meibutsu Ichibirian Dotombori, Tower Knives Osaka, and Doguya-Suji Arcade. With such a diverse range of shopping options just steps away, HG Cozy Hotel No.21 is the perfect choice for avid shoppers visiting Osaka.





Clean and Convenient with All the Essentials

Guests of HG Cozy Hotel No.21 have consistently praised the cleanliness and convenience of the rooms. The hotel ensures that all basic needs are met, providing guests with a comfortable and hassle-free stay. Reviewers have specifically mentioned the cleanliness of the rooms, highlighting the attention to detail in maintaining a spotless environment. Additionally, guests appreciate the inclusion of a hair dryer, a thoughtful amenity that adds to the convenience of their stay. With a commitment to cleanliness and providing essential amenities, HG Cozy Hotel No.21 ensures that guests have a pleasant and comfortable experience.

A Delightful Stay at HG Cozy Hotel No.21

Welcome to HG Cozy Hotel No.21, where guests are raving about their delightful experiences. This charming hotel in Osaka, Japan has received positive customer ratings across various categories, making it a top choice for travelers seeking comfort and convenience. One of the standout features of this hotel is its excellent value for money. With a rating of 6.6 for value, guests appreciate the affordable rates without compromising on quality. From the moment you step into the hotel, you'll be greeted by friendly and attentive staff who go above and beyond to ensure your stay is nothing short of exceptional. In addition to its great value, HG Cozy Hotel No.21 boasts impressive facilities that have garnered a rating of 7.2. Whether you're looking to unwind after a day of exploring or stay productive during your business trip, the hotel offers a range of amenities to cater to your needs. From a well-equipped fitness center to a cozy lounge area, you'll find everything you need to make your stay enjoyable and convenient.

Show less

Amenities and facilities

Very good
Facilities

7.2

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Kitchen
Services and conveniences
  • Elevator
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
Access
  • Check-in/out [private]
  • Front desk [24-hour]
  • Pets allowed
Getting around
  • Shuttle service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Complimentary tea
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Heating
  • Ironing facilities
  • Kitchenware
  • Linens
  • Microwave
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Toiletries
  • Towels
  • TV [flat screen]
  • Washing machine
  • Wi-Fi [free]

Location

1-6, Shikitsunishi, Naniwa-ku, Namba, Osaka, Japan, 556-0015
Good
Location

6.8

Airports
  • Osaka International Airport (ITM)
    15.1 km 19 min drive
  • Kobe Airport (UKB)
    24.6 km 46 min drive
Public transportation
  • Daikokucho Subway Station
    370 m 6 min walk
  • Nankai Electric Railway
    530 m
Hospital or clinic
  • Honda Clinic
    720 m 9 min walk
Shopping
  • Shinsekai Ichiba
    1.1 km
Convenience store
  • Family Mart
    250 m
Cash withdrawal
  • ATM
    380 m 5 min walk

What's nearby

Popular landmarks
  • Kuromon Market
    1.1 km
  • Tsutenkaku
    1.2 km
  • Dotonbori
    1.2 km
  • Shinsaibashi-Suji Shopping Street
    1.3 km
  • Minami (Namba)
    2.4 km
  • Osaka Castle Park
    4.1 km
  • Osaka Castle
    4.7 km
  • Kuchu Teien Observatory
    5.2 km
  • Universal Studios Japan
    5.9 km
  • Osaka Aquarium Kaiyukan
    6.2 km
Nearby landmarks
  • Shikitsumatsunomiya Okuninushi Shrine
    190 m
  • Osaka Jan Jan Yokocho
    290 m
  • Japan Folk Art Museum
    290 m
  • Nihon Kogeikan
    300 m
  • Daikokucho Subway Station
    370 m
  • Maxvalu Shiokusa
    390 m
  • Osaka-Kizu Wholesale Market
    400 m
  • Edion Arena Osaka
    430 m
  • Osaka Prefecture Gymnasium
    430 m
  • Osaka-furitsu Taiiku Kaikan
    430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property is located in a residential area and strictly enforces a no-party or excessive noise policy.

    The property does not have reception. Guests are required to inform the property in advance of their estimated time of arrival.

    There will be special check-in instructions attached to your confirmation email after the booking is made. Please follow the guidelines to ensure a smooth check-in.

    This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.

    Guests are required to take off their shoes when entering the property.

    Check-in or check-out outside the mentioned hours is not allowed or may be subject to an additional charge.

  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    effective from January, 2017
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY10,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
    effective from June 1,2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Airport transfer fee30000 JPY
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • License Id / Local Tax ID/ Entity NameMinpaku of Strategic Zone 7360
  • Non-smoking rooms/floorsYes
  • Number of rooms 2
  • Room voltage100

Reviews of HG Cozy Hotel No.21 from real guests

Facilities7.2
Location6.8
Cleanliness6.7
Service6.6
Value for money6.6
High score for Osaka
Rating
9+ Exceptional (5)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (3)
<6 Below Expectation (9)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 21 verified guest comments
12345
8.8
Excellent
YIMTING from Hong Kong SAR, China
Couple
One-Bedroom Apartment
Stayed 3 nights in September 2017

Convenient ”

Walk 10 mins to subway , 20 min to namba, nearly hv restaurant and supermarkets , room is clean and large space in room better than hotel

Reviewed September 11, 2017

That was very good to hear your comment for our service will help us to improve our services Thanks Hamachan

Responded May 12, 2018
HG Cozy Hotel No.21
9.6
Exceptional
Jean from Philippines
Group
Room 2
Stayed 4 nights in June 2018

Osaka”

The room is clean.Complete basic needs.Hair dryer is provided too. 2 beds for 3pax. oven toaster,microwave oven,electric kettle,washing machine,hot & cold shower,bath tub,body wash,shampoo and conditioner,vacuum cleaner. Take a picture of the bio page of your passport (page that includes picture) and send it to the owner as it is required before they gave you the instructions on how to get the key to the room. This place is a condominium.This was the hassle part for us since this was not requested to us after we pay.Also check the stove right away since this only uses battery.this is found inside the cabinet underneath the stove.Overall we had a great experience (except with the passport pic and the battery of the stove). The owner apologized and promised to us that this will be checked going forward.

Reviewed June 27, 2018
2.0
Zhi from Singapore
Group
Room 1
Stayed 5 nights in March 2019

Last minute change to accommodation ”

I booked this apartment about 10 months before my travel as I am going to Japan for Sakura. I was only horribly notified 1 day before my arrival to Japan that there is a last minute change to my current booking and my booking was cancelled. The official reply received was that they stopped selling HG Cozy 21 as the owner decided not to rent out that apartment. Even though I was immediately given another place to stay (HG Cozy 42), I am utterly disappointed by the whole procedure. The location to collect the key has been changed to another location and I am not being notified. I have to rush with my luggage with my elderly parents. The new accommodation (HG Cozy 42) is decent and big, and my parents like the layout of the house. However, the location required me to change private trains twice. Nonetheless, the whole experience with this company is disappointing. I will advise others to be think twice when booking hotel with this company.

Reviewed April 10, 2019
7.2
Very good
Philip from Philippines
Family with young children
Room 1
Stayed 4 nights in April 2018

Facility is fine however a little far off the nearest subway. Beds fair enough for 4 pax only”

Fair enough for couples, bit of a challenge for young family with penty of luggage walking to nearest subway

Reviewed April 17, 2018

Thank you very much for your comment its gives us positive energy to do more and improve our service to satisfy your desire Hamachan

Responded May 12, 2018
HG Cozy Hotel No.21
5.2
Marvin from Philippines
Family with young children
Room 1
Stayed 4 nights in December 2018

Worst AirBNB experience and this place is not recommended at all.”

This is by far my worst Airbnb experience. A month before our arrival, we received a note that they had to move us from one place to another providing us a lame excuse. And on the day of the check in, I asked for the self check-in procedures as we will be arriving quite late and they responded with this - We have to move you to another location! Yes. this happens on the day of our arrival. This is really unacceptable!!!! So a little advise for those who are going to book this place....THINK TWICE!

Reviewed January 07, 2019
12345
This is a popular property. Don't miss out!

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