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Hidden Charm Hotel

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Good6.6
Based on 50 reviews
Hidden Charm Hotel
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6.2 Good location
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6.2Location
  • Hot tub

  • Sauna

  • Steamroom

  • Hot spring bath

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Room choices
Family Double
...
  • Ocean view
  • 49 m²
  • 2 single beds and 1 double ...
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Deluxe Sea View
...
  • Ocean view
  • 72 m²
  • 1 double bed
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Deluxe
...
  • Ocean view
  • 38 m²
  • 1 double bed
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Superior Twin
...
  • No view
  • 25 m²
  • 2 single beds
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Nearest essentials

Airports
  • 32 kilometers to
  • Cat Bi International Airport (HPH)
  • 116 kilometers to
  • Gia Lam Airport (VGL)
Public transportation
  • 6 kilometers to
  • Halong Train Station
Hospital or clinic
  • 4.9 kilometers to
  • Baichay Hospital
Pharmacy
  • 4.7 kilometers to
  • Cu Lang Loi Pharmacy
Convenience store
  • 9 kilometers to
  • Thu Huong Convenience Store
Cash withdrawal
  • 8 kilometers to
  • ATM

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Verified guest reviews

Agoda Reviews (50)

2.3

Filter by guest type:
  • Cleanliness 6.7
  • Facilities 8.0
  • Location 6.2
  • Room comfort and quality 6.9
  • Service 7.1
  • Value for money 6.8
  • Cleanliness 6.9
  • Facilities 6.0
  • Location 6.1
  • Room comfort and quality 7.1
  • Service 7.0
  • Value for money 6.8
Very good
  • Cleanliness 8.8
  • Facilities 10.0
  • Location 6.8
  • Room comfort and quality 7.0
  • Service 9.2
  • Value for money 7.6
  • Cleanliness 7.0
  • Location 6.3
  • Room comfort and quality 7.3
  • Service 7.3
  • Value for money 7.0
Review score
  • Cleanliness 4.4
  • Location 5.6
  • Room comfort and quality 5.6
  • Service 5.6
  • Value for money 6.0
  • Cleanliness 5.8
  • Location 6.3
  • Room comfort and quality 6.5
  • Service 6.8
  • Value for money 7.0
Provided by verified guests of Agoda
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Room type
  • Superior Twin
  • Deluxe
  • Deluxe Sea View
  • Family Double

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Showing 48 verified guest comments
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2.3
Mai from Vietnam
Family with young children
Superior Twin
Stayed 1 night in August 2014
poor service”
location
Reviewed September 04, 2014
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7.7
David from United Kingdom
Couple
Deluxe Sea View
Stayed 2 nights in July 2014
Very dissatisfied ”
Location
Awful, no breakfast, no swimming pool, spa, sauna, transport. Rude manager
Reviewed July 15, 2014
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7.3
Jerome from Germany
Couple
Superior Twin
Stayed 1 night in June 2013
Clean and cheap”
Very silent area, nice ocean view, very nice service but limited English skills
Reviewed June 13, 2013
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7.3
andrew from United Kingdom
Couple
Deluxe
Stayed 2 nights in April 2013
out of the city offering peace and tranquility”
the staff, the views and convenience for the Cat Ba ferry.
we had our own transport so the trip to halong was not a problem making this a great good value place to relax. The views over halong bay were very good and the island Tuan Chau is mainly used for the Junk boat operators and the public ferry which takes motor cycles which was very convenient for moving on.
Reviewed April 26, 2013
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2.3
oliver from United Kingdom
Couple
Superior Twin
Stayed 1 night in March 2013
Just don't !!!!! ”
The room was large and the view was good
We arrived around lunch time just before the restaurant closed and we left a few hours later !!!!!!, the food was good and well priced . But the hotel is falling apart and it's in the middle of nowhere . We hired a scooter from the hotel we thought it felt wobbly and they watched us drive off with a flat tire !!! Which wasn't good when you are so far away from anything JUST DON'T STAY HERE
Reviewed April 04, 2013
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8.3
RAJPAL from India
Group
Deluxe
Stayed 1 night in January 2013
great location but very quiet”
view
the view from hotel is great but its very quiet there away from all attractions.
Reviewed January 31, 2013
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4.7
Edward from Australia
Couple
Superior Twin
Stayed 1 night in January 2013
Basic hotel”
Reception area had nice view
Thought they would have been more organise with food as we booked through Agoda so they were expecting us Rooms were basic and clean you got what you paid for.
Reviewed January 22, 2013
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7.7
Natalie from United Kingdom
Couple
Deluxe
Stayed 1 night in January 2013
A bit out of the way from anything, great rooms”
Great value for money, helpful staff, clean
We arrived at this hotel after a long journey. I found the hotel a bit quiet and airy. It felt like we were the only guests there. Saying that the staff were lovely and friendly, the room was very big and cosy. We also had panoramic views of the coast however visibility was not good while we were there so we couldn't see a lot. It felt like we were far away from anything. The breakfast was average. We didn't have time to check out the jacuzzi and gym unfortunately.
Reviewed January 15, 2013
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6.0
Terhi from Finland
Group
Superior Twin
Stayed 3 nights in December 2012
Spooky hotel with rats, we were the only guests”
Helpful staff but bad English
We were the only guests which made it spooky. If you go to halong bay I advise you to do so through an organised trip from Hanoi in a group, as there is nothing else to do in halong bay and halong city and surroundings are ugly. There were rats in the hotel too, running around in the restaurant. Since we were the only ones there they did not have much of a food inventory and the only things on the menu were instant noodles and few more things. Going out is not an option as there is nothing around the hotel. Hate to write such a bad review as the rooms are spacious and clean, and the staff are friendly and helpful but unfortunately there is not much positive to say about it. Havin said that from what I saw all other hotels look pretty much the same!
Reviewed December 26, 2012
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2.3
Dennis from Netherlands
Group
Deluxe
Stayed 2 nights in July 2012
Bad hotel in the middle of nowhere”
nothing
We booked for two nights, but after one we checked out and got on a cruise in Halong bay. it was that bad.
Reviewed December 19, 2012
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