helpful staff, nice hotel ”

if you like pool party, it's a great place to stay (the party ends around 9:30 pm), won't affect in-house guests. staff is very helpful, recommended us to a restaurant located near the hotel, where we have tasted great heuk-doe-ji (black pork), it was really delicious, a bit expensive though. location is 1 hour away from downtown of Jeju island, but if your purpose of going to Jeju is for vacation and relaxation, I highly recommend you this hotel for stay.

Very awesome ! :)”

I visited Jeju with my family and stayed at Hidden Cliff for 2 nights. It was really awesome experience. Nice room, cool view, well located :)

Perfect in every aspect”

This hotel was perfect. It had a great view, nice garden, a hiking trail to walk in the morning, and a beautiful pool. It's everything I expected, except at a such low price. Since this hotel's located in the south, it's also very easy to get to nearby tour points. I recommend this hotel to anyone visiting Jeju for the first time.

nature friendly hotel”

clean, comfortable with good facilities. price is competitive and breakfast was fantastic. there is a walking trail behind the hotel for nature peeps. there are also variety of activities offered by the hotel. Infiniti pool was nice but not ideal for swimming but more for relaxing. overall a pleasant and great stay here!

calm and quite place for real healing”

The room and the bed is quite small..but the bathroom has enough space compared above both. the cliff view is breathtaking...also infinity pool is so nice even in December. not too hot but also cannot feel any cold inside the pool. very cool experience.

Very clean hotel with excellent customer service!!”

Hotel was so clean throughout the rooms and facility, it was a pleasant stay! Their customer service was also awesome, greeted by staff from parking lot, and assisted with luggage all the way to your room. Staffs were so polite and kind. Made reservation from 2 different company and there were miscommunications with doubke booking, when I inquired, hotel staffs were very courteous and prompt with responding and assisting with issue occured. Their follow up service was amazing !! They were even avle to trace back call history and assist. I would rate this hotel 5/5 for their professionalism in serving customer with their clean facility and excellent customer service!!

Beautiful hotel in a beautiful setting ”

It seemed that a few facilities were under renovation while there but didn’t really affect us. We thoroughly enjoyed spending time at the hotel pool and found the staff to be very efficient and welcoming. It is nice that you are able to get a variety of different foods for different price ranges at the restaurants. I would definitely recommend the hotel and it was a treat to stay in on our last night in a seogwipo.

Best”

One of the best hotels in Jeju Pool party Awesome Infiniti pool awesome Breakfast decent Location very good

Exceptional”

very nice room, excellent facilities such as gym and swimming pool. also has a nature trail path. convenience store is just nearby.

I liked the hotle so much but also found few bad points too”

Good location, New hotel so quite clean yet(only need to clean the windows at panoramic restaurant, its a view restaurant but the windows are so dirty to see the view. i like the view from the room and swiming pool. oh the aircondition(maybe heating also) is central control system!!! i was so surprised that we cant control the room temperature by ourself at this 5stars hotel. its change of season so someone feels hot and others cold. we felt too hot in daytime but no AC at all.. and roomsvc is not 24hs, it ends at midnight but they didnt notice it.

The pool makes it worthy to stay ”

overall, it's a good hotel, I saw some local wrote review that this hotel has 5 stars world-class service, well, I think thats overrated, but service is okay, and pool is amazing. worthy to visit because of the pool. Also, private jogging course is beautiful

Recommended for stay :)”

The room was clean and comfortable. The staff was friendly and helpful. The serving for their food was huge. The hotel has a heated pool but it wasn't what I had expected it to be - tranquility among the woods. It turned into a clubbing situation at night, suitable for people who likes clubbing atmosphere. Overall it was still a good experience :)

Amazing”

Thank you for upgrade the room and the room was perfect. And the breakfast was soooooo gooood!! Sadly we only stay for 1 night :( Really appreciated give us amazing stay. We will definitely stay at your hotel again and recommend to my friends.

Nice view with nature environment”

I was very much enjoy my travel with my mother. The swimming pool was awesome! All facilities related to the swim is perfect! and swimming pool itself also perfect (it is warm water!) But it is quite difficult to enter the hotel due to the confusing road system and it seems to be quite dangerous to left turn since doesn't have traffic signer. It might need some improvement for other travelers

Great rooms, everything else left something to be desired.”

The Good: The room was fantastic- very clean, comfortable beds, decent pillows, great bathrooms with nice stone tiling, digital toilets, and a great view. Parking was pretty full but there were always a few spots available, which made it very convenient. Parking lot is also right in front of the entrance of the hotel, which was great. The Bad: Service could definitely use a little improvement. Staff were polite but quite cold. Despite the large number of guests going in and out of the hotel everyday, there was no one to receive guests outside the entrance of the hotel,- it would have been nice for someone to help us with our bags. We decided to dine in for dinner at the all day dining restaurant on the second floor. It was completely empty and cold, and honestly quite depressing. Staff weren’t attentive as a result. We ordered the beef carpaccio (bizarre), Margherita pizza (undercooked), and a Korean cold squid dish (mulhwae-decent). We did not have the breakfast buffet.

Excellent value . Great value for money . ”

The pool and the location of the hotel was close to many of the attractions. Perfect location in Seogwipo .

Awesome view”

The view was absolutely breathtaking. Wish i could stay longer. The shower room was bit dirty but it was ok. Swimming pool is amazing

깨끗하고 뷰가 좋은 호텔 ”

It was new and clean but the swimming pool was chilly because of the strong wind. Older people were barely seen. The room size was not that large but the bathroom was spacious.

Vacation”

The staff was excellent! We accidentally locked our rental car key in the trunk. The concierge gentleman called our rental car service, took care of everything for us. Thank you! The pool is beautiful but the music was a bit too loud. It would've been more enjoyable for us if it was a little less "party" atmosphere.

Spacious room and nice view ”

The staff are very helpful and friendly. Good recommendation of food places from them. The room was also spacious and view from the heated pool was stunning!