Travelling to Vietnam? Read all updated requirements before you book.
Hiep Thanh Resort
Hiep Thanh Resort
Hiep Thanh Resort
Hiep Thanh Resort
Hiep Thanh Resort
Hiep Thanh Resort
Hiep Thanh Resort

Removed from saved list

7.7

Very good

285 reviews

285 reviews

Beach4
Breakfast2
Shops1
See map

8.8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Long Beach 120 m
Duong Dong Market 1.9 km
Phu Quoc Waterfall 5.9 km
Ho Quoc Temple 12.1 km
Phu Quoc Countryside 14.4 km
Sao Beach 17.3 km
Phu Quoc Prison 18.3 km
Vinwonders Phu Quoc 20.0 km
Vinpearl Safari 20.8 km
Nearby landmarks
Long Beach 120 m
Long Beach Pearl 320 m
Supermarket K+Mark 410 m
C Mart 510 m
Bin's Market 550 m
Phu Quoc Day Spa 580 m
KingKong Mart 600 m
Dive Center Searama 600 m
Phu Quoc Express 610 m
Coi Nguon Museum 760 m

Hiep Thanh Resort

100C/8 Tran Hung Dao, Duong Dong, Duong Dong, Phu Quoc Island, Vietnam - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Duong Dong part of Phu Quoc Island, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sao Beach. Massage and restaurant are among the special facilities that will enhance your stay with on-site convenience.

Show more

Highlights

Front desk [24-hour]

Airport transport

Private beach

Currency conversion service

Complimentary WIFi in all rooms

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
Doctor/nurse on call

Facilities

Front desk [24-hour]

Valet parking

Complimentary WIFi in all rooms

Check-in/out [express]

Swimming pool [outdoor]

Private beach

BBQ facilities

Luggage storage

Value for money7.7
Distance to city center1 km
Location rating8.8
Nearest airportPhu Quoc International Airport (PQC) - Vietnam
Distance to airport5.5 km

Rooms available at Hiep Thanh Resort

Sea View Bungalow
...
  • Room size: 42 m²/452 ft²
  • Ocean view
  • 1 single bed and 1 double b...
Enter dates to see prices
Standard Hotel Room
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 double bed
Enter dates to see prices
Garden Bungalow
...
  • Room size: 42 m²/452 ft²
  • Garden view
  • 1 double bed and 1 single b...
Enter dates to see prices
Bungalow - Beach Front
...
  • Room size: 45 m²/484 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Superior Beachfront Bungalow
...
  • Room size: 45 m²/484 ft²
Enter dates to see prices
Quad Room Panoramic
...
    Enter dates to see prices
    Shared Room
    ...
      Enter dates to see prices
      Bungalow Single Room
      ...
        Enter dates to see prices
        Double single use
        ...
          Enter dates to see prices
          Double Executive
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Hiep Thanh Resort?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Hiep Thanh Resort?

            For those who wish to drive their own cars, Hiep Thanh Resort has a car park right on site for maximum convenience. Parking is free for guests.

            Is breakfast offered at Hiep Thanh Resort?

            Adults can enjoy breakfast offered with an additional charge of 80000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

            What are my dining options at Hiep Thanh Resort?

            Hiep Thanh Resort features 2 on-site restaurants for your dining convenience.

            What is the smoking policy at Hiep Thanh Resort?

            Hiep Thanh Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What restaurants are nearby Hiep Thanh Resort?

            Hiep Thanh Resort’s neighborhood is Duong Dong which includes popular restaurants such as Sun Set on The Beach, The Spice House at Cassia Cottage and Yen Son.

            What popular shopping places are close to Hiep Thanh Resort?

            Located in the Duong Dong area, Hiep Thanh Resort is close to great shopping choices like Duong Dong Market, Phu Quoc Night Merket and Long Beach Pearl.

            What are popular attractions near Hiep Thanh Resort?

            Hiep Thanh Resort is located in Duong Dong area, which is famous for attractions such as Dinh Cau Rock (Cua Temple), Cao Dai Temple and Coi Nguon Museum.

            What popular beaches are close to Hiep Thanh Resort?

            Hiep Thanh Resort is located in the Duong Dong area, which includes Long Beach.

            What popular natural sightseeing spots are close to Hiep Thanh Resort?

            Hiep Thanh Resort is located within Duong Dong, which makes it conveniently close to natural sights including Dive Center Searama, Da Ban Stream and Phu Quoc Biking Tours - Day Tours.

            Show more questions
            See map

            Explore the neighborhood

            What people love about Hiep Thanh Resort

            • 8.4

              Excellent

              "Still good and worth the price."

              Thomas

              |

              June 4, 2022

            • 8.4

              Excellent
              Location

              "Location is best - bungalow right on the beach and 2 km to night market."

              Duc

              |

              February 10, 2022

            • 8

              Very good

              "I loved my 2 weeks stay here and got the relaxing vacation what I really wanted."

              Kirsi

              |

              March 18, 2020

            Overall rating:

            7.7

            Very good
            285 reviews
            Cleanliness
            7.4
            Facilities
            7.2
            Location
            8.8
            Read all reviews >
            More about Hiep Thanh Resort

            More about Hiep Thanh Resort

            Hiep Thanh Resort

            Enjoy Phu Quoc Island day or night with a stay at Hiep Thanh Resort. Enjoy the ocean, or just watch it with a refreshing drink. Just 17.5 km from Sao Beach, you can enjoy some beach time with a stay at Hiep Thanh Resort.
            Hiep Thanh Resort offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
            If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the resort to allow cleaner air for all guests.
            Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
            Equipped with handy amenities, guestrooms at Hiep Thanh Resort guarantee a comfortable stay for all travelers. Some rooms at Hiep Thanh Resort are equipped with air conditioning for your convenience. Some rooms at Hiep Thanh Resort include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
            The resort also offers a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that bathroom amenities including toiletries are provided in some of the guest bathrooms.


            Dining and things to do

            Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
            Recreational facilities at Hiep Thanh Resort are designed for escape and relaxation. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage. Get wet in the best way on sunny days by joining water-world activities like fishing.
            Pick up something memorable for yourself or those waiting for you back at home, at the shops.


            Around the property

            Take advantage of the opportunity to explore Phu Quoc Island while in the city. The best way to remember your time in Phu Quoc Island is with a nice gift at Duong Dong Market located about 1.9 km away.


            Reasons to stay here

            Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 87% of the city's accommodation.
            This accommodation is highly recommended for its location, scoring higher than 91% of other options in the city.
            It's hard to beat the room comfort here, which is rated higher than 86% of other accommodations in Phu Quoc Island.

            Show more
            Amenities and facilities
            Very good
            Facilities

            7.2

            Most talked about facilities

            Beach

            14 mentions

            Breakfast

            6 mentions

            Housekeeping

            2 mentions

            Swimming Pool

            1 mention

            Languages spoken

            • English
            • Vietnamese

            Internet access

            • Complimentary WIFi in all rooms
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Fishing
            • Garden
            • Massage
            • On-site entertainment
            • Private beach
            • Swimming pool [outdoor]
            • Ticket services
            • Tours

            Cleanliness and safety

            • Anti-viral cleaning products
            • Breakfast in room
            • Cashless payment service
            • Daily disinfection in all rooms
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Individually-wrapped food options
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Alternative meal arrangement
            • Bar
            • BBQ facilities
            • Coffee shop
            • Kitchen
            • Restaurants
            • Room service

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Currency conversion service
            • Daily cleaning
            • Dry cleaning
            • Elevator
            • Food delivery
            • Grooming service
            • Ironing service
            • Laundry service
            • Luggage storage
            • Safety deposit boxes
            • Shops
            • Smoke-free property
            • Smoking area
            • Terrace

            For the kids

            • Babysitting service
            • Family room
            • Kids meal
            • Swimming pool [kids]

            Access

            • Check-in/out [express]
            • Check-in/out [private]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms

            Getting around

            • Car park [free of charge]
            • Car park [on-site]
            • Valet parking
            Food and dining
            Breakfast options
            • Asian
            Location
            100C/8 Tran Hung Dao, Duong Dong, Duong Dong, Phu Quoc Island, Vietnam
            Excellent
            Location

            8.8

            Airports

            • Phu Quoc International Airport (PQC) - Vietnam
              5.5 km
            • Sihanouk International Airport (KOS) - Cambodia
              55.2 km

            Public transportation

            • Hon Thom Cable Car
              19.6 km

            Hospital or clinic

            • Phu Quoc Hospital
              1.8 km

            Shopping

            • Duong Dong Market
              1.9 km

            Cash withdrawal

            • ATM on-site
            What's nearby

            Popular landmarks

            • Long Beach
              120 m
            • Duong Dong Market
              1.9 km
            • Phu Quoc Waterfall
              5.9 km
            • Ho Quoc Temple
              12.1 km
            • Phu Quoc Countryside
              14.4 km
            • Sao Beach
              17.3 km
            • Phu Quoc Prison
              18.3 km
            • Vinwonders Phu Quoc
              20.0 km
            • Vinpearl Safari
              20.8 km

            Nearby landmarks

            • Long Beach
              120 m
            • Long Beach Pearl
              320 m
            • Supermarket K+Mark
              410 m
            • C Mart
              510 m
            • Bin's Market
              550 m
            • Phu Quoc Day Spa
              580 m
            • KingKong Mart
              600 m
            • Dive Center Searama
              600 m
            • Phu Quoc Express
              610 m
            • Coi Nguon Museum
              760 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds vary by room. Please check each room's capacity for details.

            All children are welcome.

            Children 0-10 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 11 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking 6 or more rooms, special policies may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out until12:00
            • Reception open until00:00

            Getting around

            • Airport transfer fee150000 VND
            • Distance from city center1 km
            • Travel time to airport (minutes)15

            Extras

            • Breakfast charge (unless included in room price)80000 VND

            The property

            • Non-smoking rooms/floorsno
            • Number of floors2
            • Number of restaurants2
            • Number of rooms 35
            • Room voltage220
            • Year property opened2005
            • Most recent renovation2019
            • Local Tax ID/ Rental License3139006

            Reviews of Hiep Thanh Resort from real guests

            Provided by verified guests of Agoda
            7.7
            /
            10
            Cleanliness7.4
            Facilities7.2
            Location8.8
            Room comfort and quality7.1
            Service7.7
            Value for money7.7
            High score for Phu Quoc Island
            Rating
            9+ Exceptional (35)
            8-9 Excellent (31)
            7-8 Very Good (42)
            6-7 Good (30)
            <6 Below Expectation (38)
            Time of the year
            Mar - May (30)
            Jun - Aug (6)
            Sep - Nov (31)
            Dec - Feb (109)
            All guests (245)
            All room types
            All languages

            Show reviews that mention 

            Showing 176 verified guest comments
            12345
            9.3
            Exceptional
            Leslie from United Kingdom
            Couple
            Standard Hotel Room
            Stayed 7 nights in December 2011

            Lovely hotel right on beach.”

            The hotel beach and garden surroundings.

            Staff were extremely friendly and very helpful, they organised our ferry and taxi etc to cambodia and it worked out to plan, my husband wanted to hire a bike and lad at hotel let him use his for a few days which was extremely nice of him. The beach sunbeds were very comfy and they had umbrellas with them and the beach bar was well stocked and beach bar food was excellent. The only downside is that hotel is down a dirt track and at night is pitch black, but acquire a little torch for coming home and thats fine. If you walk to the left when you reach the road you will find some really nice restaurants and bars, but they close quite early in the evening and there is not many of them! Phu Quoc itself is very quiet. From the beach side to the left you will come to a rock bar with live music and it stays open really late if you want a late drink, and its quicker to get there along the beach rather than the road. The nightmarket s good with great food and drink and a few bars on the walk back.

            Reviewed April 28, 2012

            See room deals

            8.0
            Excellent
            Tony from Australia
            Couple
            Garden Bungalow
            Stayed 6 nights in March 2012

            Great Location - pleasant surrounds.”

            Nice Beach. Friendly staff.

            i can recommend this resort. a lot of russians stay here (just a note). a couple of things to note - the rooms don't have any document telling you about facilities etc. for eg. you can hire a motor bike for about $6 a day - great way to get around. the towels are at the cafe on the beach for you to use. these things would be good to know! loved it - relaxing and phu quoc is a great place for a break.

            Reviewed March 21, 2012

            See room deals

            6.0
            Danielle from United States
            Couple
            Standard Hotel Room
            Stayed 2 nights in April 2012

            Great location but older rooms”

            on the beach, helpful front desk staff

            the hiep thanh resort is a great location on the beach, but the rooms are older and could use a renovation. also, the wireless internet does not work well. the free breakfast was not very good quality and the breakfast servers were not very friendly. however, the front desk staff was very nice and helpful. the other pro is you can rent a motorbike from them for $6/day. when we go back to phu quoc, i think i would try to find a hotel that is a little newer and nicer, but if you are on a budget and want beachfront, i'd recommend this hotel.

            Reviewed April 17, 2012

            See room deals

            10.0
            Exceptional
            ELISE from United Kingdom
            Solo traveler
            Standard Hotel Room
            Stayed 14 nights in December 2019

            The resort is in a perfect location, on the beach (which is spotlessly clean. )”

            The staff are very welcoming and helpful, the breakfast of both local and Western sweet and savoury food is delicious, including made to order pancakes. The location both on the beach and relatively near the main town is perfect. The hotel is set on a small road away from the main road into town, so the resort is very quiet. The main road has many different restaurants both local and Indian etc as well as supermarkets. The resort has it's own area of beach, with sun loungers and a small shop to. My own very tiny issue is that there are no toilet facilities on the beach, which is fine if you are in the nearby scenic bungalows in the beautiful landscaped gardens, but not if you are in the main hotel. My room had a cute balcony and the air conditioning was great, as was the shower. The resort is highly recommended. Thank you very much for a super holiday.

            Reviewed January 02, 2020

            See room deals

            8.0
            Excellent
            Mark from United Kingdom
            Solo traveler
            Standard Hotel Room
            Stayed 4 nights in January 2012

            Very Friendly Staff”

            Great Location

            Greta location on Llong Beach, if you just want to relax, read a book and sunbathe this is the place for you. Phu Quoc feels like Phuket was 30 years ago. Very friendly staff, couldnt do enough to help. Room in hotel good valeu for money complered to cost of other places along Long Beach

            Reviewed February 06, 2012

            See room deals

            9.7
            Exceptional
            Steve from United Kingdom
            Couple
            Garden Bungalow
            Stayed 2 nights in December 2011

            Great beach, nice staff ”

            Beach!

            We chose the Heip Thanh because of it's beach location it was stunning! I have never seen calmer water anywhere in the world ideal for kids who aren't strong swimmers. I was worried when we first arrived because the place looked a bit shabby and they are building a new building opposite reception but it didn't disturb our stay and I can't remember hearing any machinery! The beach was amazing and the cafe provided good, cheap Vietnamese food which was fab. Great but expensive resteraunt next door and plenty of places to eat walking distance away. Would thoroughly recommend chez Carole, fantastic mixed appetisers and bloody good fish and shellfish. Fantastic accommodation, we didn't want to leave!

            Reviewed December 15, 2011

            See room deals

            8.3
            Excellent
            Christopher from United States
            Family with teens
            Standard Hotel Room
            Stayed 2 nights in March 2012

            Good hotel for the price”

            nice rooms, helpful staff, food good, excellent location

            this hotel has clean and nice rooms and bungalows. the location is ideal with bungalows almost right on the beach or rooms about a minute walk from the beach. the staff was helpful with questions about the island as well as questions regarding renting motorcycles etc. the hotel actually rents its own motorcycles which was convenient and fairly priced. free breakfast passes were given for 2 mornings which was an unexpected bonus. the breakfast was delicious offering everything from fresh fruit to eggs and bread to noodle soup.

            Reviewed April 01, 2012

            See room deals

            6.3
            Good
            Jessica from Australia
            Couple
            Sea View Bungalow
            Stayed 4 nights in March 2013

            Fantastic location, beautiful beach loved our stay”

            Location, location location!

            We really enjoyed our stay at Hiep Thanh Resrot. The hotel is basic however extremely clean and very comfortable. The staff were very friendly and very helpful. The ocean view room was great and so close to the sand. The only downfall was the limited breafast options (cereal and toast would've been nice). We loved it!

            Reviewed March 19, 2013

            See room deals

            8.0
            Excellent
            Kirsi from Finland
            Solo traveler
            Stayed 13 nights in March 2020

            Nice bungalows in front of the beach”

            I loved my 2 weeks stay here and got the relaxing vacation what I really wanted. For my opinion bungalows are situated perfectly in the peaceful part of the area, but still near everything in the end of the sideway. Next to the hotel are many small restaurants and shops to by water etc. Beach in front of the hotel is the best part of it and there are many sunbeds. The stuff are very kind and helpful. Bungalows correspond to the star rating of the hotel and the price. Everything is clean and cleaners come everyday if you like. Beds are little hard but not a problem. You get mosquito net if you ask and I recommend since there are lot of them around. There is no bar service on the beach but hotels next to it have. All together I would go again anytime!

            Reviewed March 18, 2020

            See room deals

            8.0
            Excellent
            Arnaud from Belgium
            Couple
            Sea View Bungalow
            Stayed 2 nights in December 2013

            Nicely located on the main beach of the island”

            location, large bungalows, free buffet for new year's eve

            Very nice. Quality/price seems not so good compared to other places in Vietnam/Cambodge (but we did not compare with other facilities on the island). Little problem with the laundry service (some clothes missing but they "found" them back).

            Reviewed January 16, 2014

            See room deals

            5.0
            Eric from Sweden
            Family with young children
            Garden Bungalow
            Stayed 10 nights in January 2013

            Quite disappointing but ok-ish”

            Location, close to beach and good restaurant

            Place is nicely situated and has a nice little strip of beach. Nearby Spice House restaurant is great! However Hiep Thanh is in need of some renovation and the staff seems to lack a natural feeling for quality and service. Some of the things that disappointed us were: - Bungalow was dark with paint and plaster coming off one of the walls. - A/C was leaking water onto floor. - Bathroom sink got blocked twice. - Mould in shower. - Front door when "locked" could still be yanked open. - Dogs begging for food at the breakfast tables.

            Reviewed February 02, 2013

            See room deals

            8.7
            Excellent
            Fredrik from Sweden
            Family with young children
            Standard Hotel Room
            Stayed 8 nights in April 2012

            Cozy hotel with excellent location”

            Cozy hotel with excellent location

            We spent a little over a week at this hotel and enjoyed it very much. Don't let the terrible road (which is all in all about 200 meters long)\, from the main road down to the hotel and some other hotels as well scare you off, because this hotel and its location is great. Walking into town is about 20 minutes along the main road and in the middle of a strip of other (more expensive) hotels. The hotel is clean and with friendly personal.

            Reviewed April 12, 2012

            See room deals

            5.0
            Andreas from Germany
            Solo traveler
            Standard Hotel Room
            Stayed 6 nights in December 2012

            Lots of potential... not used”

            Location

            Location: - Great location on Long Beach - Close to other resorts / bars / better restaurants - Scooter / bicycle recommended to go to Duong Dong Hotel: - TV - Free WIFI - Room was ok but not that clean - Staff was rather unfriendly - Breakfast ok

            Reviewed December 12, 2012

            See room deals

            8.0
            Excellent
            Anna from Kazakhstan
            Family with teens
            Standard Hotel Room
            Stayed 1 night in February 2014

            very high speed wifi”

            good staff, delicious dinner, high speed wifi

            we were in this hotel only for one night but certainly i would stay there more and even come back again. staff was very friendly and checked-in very fast. in 5 minutes they brought a fruit plate in the room. that was very pleasant. we were very surprised with wifi - it was superb. very nice beach. i would say the best on the long beach. hotel has a good location to the night market and city centre. but i would suggest to try food in the hotel restaurant, cause it was very delicious.

            Reviewed February 12, 2014

            See room deals

            8.8
            Excellent
            Linda from Canada
            Couple
            Garden Bungalow
            Stayed 7 nights in March 2018

            Excellent”

            The location and beach were perfect as was the staff and breakfast. The room was a dated but kept clean and for the price was acceptable

            Reviewed April 01, 2018

            See room deals

            8.4
            Excellent
            Van from Vietnam
            Family with young children
            Standard Hotel Room
            Stayed 4 nights in January 2020

            Comfortable”

            Close to beach, downtown. Room small, except bungalow. Have pool and suitable for family with children. Breakfast is poor, unchanged, not many choices but acceptable with the price. Friendly staff

            Reviewed February 08, 2020

            See room deals

            2.7
            BROWN from United Kingdom
            Solo traveler
            Stayed 4 nights in October 2014

            Awful customer service”

            -

            Do not stay at this resort! I booked a beach front bungalow but when I arrived I could see it wasn't beach front, they try to pass off 4 as beach front despite only 2 being so. The bungalow wasn't clean, there was a random t-shirt on top of the mosquito net, and cockroaches in the bathroom. At the time I thought, I can deal with this as the beach looks nice, but was shocked when I was spoken to rudely by staff who refused to serve drinks or food to the beach loungers, seriously this is meant to be a beach resort! In the end I went to the place next door and they were happy to deliver food and drinks to the our beach loungers, subsequently we ended up eating there a lot. I was shocked at the lack of customer service, they had food menus in the rooms but wouldn't do room service, this place is awful and seriously over-priced! After checking out I got a taxi to the airport, on arrival I got a phone call saying I owed them more money. I'd paid for the room in advance and paid up the bill on checkout, yet they were telling me I owed them more money. Had they said this at the time of checking out I'd have paid on card but I had no more cash on me so couldn't give the taxi driver the money as they were requesting, also I didn't trust the driver would return it, and I was rushing to catch my flight. So unorganised, rude, and totally out of touch with their customers. My advice for Phu Quoc is to pay for one of the nicer resorts, its definitely worth the extra money to make sure you don't end up in a dump like this, which wasn't cheap.

            Reviewed November 25, 2014

            See room deals

            8.0
            Excellent
            Mark from United Kingdom
            Solo traveler
            Standard Hotel Room
            Stayed 1 night in January 2012

            Idylic location on LonG Beach”

            Friendliness of Staff

            Fantastic location on Long Beach. I stayed in hotel, good value for what I paid compared to other places on Long Beach. Clean room, ver, very friendly staff.I got suburnt and the staff cut an Aloe Vera plant and applied to the sunburn to reduce the pain, they couldnt do enough for me. Would have been nice to spend a bit more and have a bungalow with balcony so I could watch sunset from there, saying that not much of a problem to walk that extra 20 yards and watch from the beach.

            Reviewed February 06, 2012

            See room deals

            6.7
            Good
            Lisa from Australia
            Couple
            Standard Hotel Room
            Stayed 3 nights in December 2012

            Great location”

            Close to the Beach

            our hotel room was ok. bit dated and old. could do with a reno and some finesse. however, the location is great. right on the beach. the bungalows looked much nicer and we would consider one of those if we were to come back. staff are not the most attentive. we were spoilt in a lot of the other hotels we stayed in in vn. they kind of just leave you alone here until you ask for assistance. you get what you pay for so i'm not complaining. if you want to be close to the beach then this place is pretty good for the price.

            Reviewed December 20, 2012

            See room deals

            8.8
            Excellent
            Katy from Australia
            Family with young children
            Garden Bungalow
            Stayed 4 nights in November 2017

            Great stay”

            We only stayed a few days but it had everything we needed for a relaxing beach break. Clean room & surrounds, good location busy but not noisy. Often had our kettle beach part to ourselves. Simple breakfast and easy walk to shops & resturants

            Reviewed November 09, 2017

            See room deals

            12345
            This is a popular property. Don't miss out!

            Back to search results

            Back to room choices

            |

            Dismiss