High Mountain Resort - Shangri-La
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Deluxe View Twin Bed
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Exceptional
9.2
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High Mountain Resort - Shangri-La

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Exceptional
From 17 reviewsSee what guests said
9.0
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Hot tub

  • Daily housekeeping

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Room choices
Villa 2-Bedroom Suite
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  • Nature view
  • 172 m²/1851 ft²
  • 1 king bed
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One Bedroom Superior Suite
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  • Nature view
  • 82 m²/883 ft²
  • 1 super king bed
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Superior Villa
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  • 82 m²/883 ft²
  • Shower and bathtub
  • 1 super king bed
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One Bedroom Villa 1 King Bed
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  • Nature view
  • 76 m²/818 ft²
  • 1 super king bed
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Deluxe View Twin Bed
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  • Nature view
  • 36 m²/388 ft²
  • 2 single beds
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Real reviews from real guests

Agoda Reviews (17)Booking.com Reviews (26)
9.0
Exceptional
From 17 reviews
Filter by guest type:
Cleanliness9.5
Facilities8.7
Location9.2
Service8.5
Value for money9.2
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Showing 10 verified guest comments
9.2
Nic from Malaysia
Family with young children
Deluxe View Twin Bed
Stayed 1 night in December 2017
Stunningly beautiful hotel”
Beautiful views at the hotel Awesome breakfast Decent value for money Super clean Front desk staff can be better trained Strongly recommend to stay here whilst in Shangrila
Reviewed January 02, 2018
10.0
Ai from Malaysia
Couple
One Bedroom Villa 1 King Bed
Stayed 2 nights in November 2017
Nice scenic view, facing Lake Napa, private lodge”
Nice view from the lodge we stay. We can view the sunrise directly from our balcony. Big room, all amenities are provided. Front desk services need some improvement but not too bad. Because of cool weather, less guest are staying. You definitely need a breakfast there as the hotel located quite a distant from town. Quite a relaxing stay. If schedule not too tight, you may consider as going into the hotel from city is about 15km away. But overall, the stay are quite pleasant.
Reviewed November 18, 2017
Dear guest, thank you for your valuable feedbacks. We're happy that you had a great time staying with us and wish to see you again in the future. Have a nice day! Fo.Spv Joe
Responded December 24, 2017
High Mountain Resort - Shangri-La
8.4
LEE from Malaysia
Couple
Deluxe View Twin Bed
Stayed 1 night in November 2017
Excellent”
A pretty new and relaxing hotel situated away from town. Suitable for those who wish to relax and enjoy the surroundings in the hotel.
Reviewed November 13, 2017
Dear guest, thank you for your valuable feedbacks and we wish seeing you again. Have a nice day. Fo.Spv Joe
Responded December 24, 2017
High Mountain Resort - Shangri-La
9.2
Jaime from Singapore
Couple
One Bedroom Villa 1 King Bed
Stayed 1 night in September 2017
Beautiful Scenery hotel”
Beautiful scenery right infront of your balcony. Hotel room is very clean and new. The staffs are very helpful and friendly. Breakfast is international buffet with lots of selection. i would say it's a must to stay at this hotel, they provide bicycle free to ride out. The negative side is there's no other shops around the hotel if you are looking at more activities. You have to drive out to town/Gu Cheng. If you are looking for relaxing, nice scenery, riding horses, watching sunrises, then this is the right place.
Reviewed September 13, 2017
Dear guest, thank you for your valuble comments and we are greatly appreciated. We are happy to know that you've had a fantastic time at your hotel. We look forward to seeing you again. Have a nice day!
Responded September 15, 2017
High Mountain Resort - Shangri-La
8.0
zhenru from China
Couple
Deluxe View Twin Bed
Stayed 1 night in October 2017
景观一流”
酒店位于纳帕海景区里,自然景观无与伦比,床很舒服,早餐可以。但服务员培训有待加强,下午想休息一下,3、4个客房服务员大谈阔论,吵得很,第二天一早6点多还没起床就有人来敲门,以为我们是团队客人叫我们赶快上车,知道错了后就离开了,半个多小时后服务员直接拿房卡开门进来,说是以为已经是退房的,要来整理,当时我们还在睡觉,着实吓了一大跳,这种管理实在有待改进,另外浴室下水不畅,没多久水已积到脚踝,只能匆匆结束。其他前台和餐厅的服务员都很亲切。
Reviewed October 30, 2017
尊敬的宾客,您好! 感谢您在此次旅行中选择高山别庄作为下榻之选!非常谢谢您宝贵的意见,酒店这边会在加强客房部人员的培训!高山别庄香格里拉坐拥纳帕海湿地,背山靠海,能观赏到纳帕海最美的景致,天气好的夜晚可以看到满天的星星。欢迎您在不一样的季节再次莅临高山别庄,能够观赏到不一样的纳帕海。祝您生活愉快!扎西德勒!
Responded November 04, 2017
High Mountain Resort - Shangri-La
10.0
fang from China
Family with young children
Deluxe View Twin Bed
Stayed 1 night in October 2017
景色优美”
带父母和宝宝出游,定了两个标间,酒店提前发邮件给我确认订单,并帮我把其中一间拼成了大床,服务很不错。躺在床上就能看到纳帕海的美景,阳台上也有躺椅适合白天发呆看景。酒店不远处就有马场可骑马,价格比景区内的马场便宜不少。周边没什么吃的,在酒店餐厅吃了两顿,味道不错,四大一小每顿300不到,菜价不贵,但是米饭挺贵,一小碗8元,大盆48。早餐品种丰富,下午茶提供的小蛋糕味道很不错我家宝宝一口气吃掉一整份。房间内的热空调太给力,吹一会房间就暖和了,连带着把衣服都吹干了,不过建议房内放置个加湿器,香格里拉本来空气就比较干燥,开空调就更干。另外枕头太高,睡睡就往下滑,脖子都枕不住,我妈还睡落枕了。
Reviewed October 26, 2017
尊敬的宾客,您好! 感谢您在此次旅行中选择高山别庄作为下榻之选!非常谢谢您对高山别庄有如此好的评价!高山别庄香格里拉坐拥纳帕海湿地,背山靠海,能观赏到纳帕海最美的景致,天气好的夜晚可以看到满天的星星。欢迎您在不一样的季节再次莅临高山别庄,能够观赏到不一样的纳帕海。祝您生活愉快!扎西德勒!
Responded November 04, 2017
High Mountain Resort - Shangri-La
10.0
kangkang from China
Family with teens
One Bedroom Villa 1 King Bed
Stayed 1 night in October 2017
Exceptional”
酒店吃得好,住得好,环境好,风景好~适合情侣来度蜜月
Reviewed October 08, 2017
尊敬的宾客,您好! 感谢您在此次旅行中选择高山别庄作为下榻之选!非常谢谢您对高山别庄有如此好的评价!高山别庄香格里拉坐拥纳帕海湿地,背山靠海,能观赏到纳帕海最美的景致,天气好的夜晚可以看到满天的星星。欢迎您在不一样的季节再次莅临高山别庄,能够观赏到不一样的纳帕海。祝您生活愉快!扎西德勒!
Responded October 10, 2017
High Mountain Resort - Shangri-La
10.0
hongjun from China
Family with young children
Deluxe View Twin Bed
Stayed 3 nights in October 2016
景区里的酒店”
位置极佳,就在纳帕海景区,打开门直见景区,硬件服务素质一流,价格淡季也还不错,就是位置一定要自己有车,不然不方便。
Reviewed October 11, 2016
尊敬的宾客,您好! 感谢您在此次旅行中选择高山别庄作为下榻之选!非常谢谢您对高山别庄有如此好的评价!高山别庄香格里拉坐拥纳帕海湿地,背山靠海,能观赏到纳帕海最美的景致,天气好的夜晚可以看到满天的星星。欢迎您在不一样的季节再次莅临高山别庄,能够观赏到不一样的纳帕海。祝您生活愉快!扎西德勒!
Responded September 15, 2017
High Mountain Resort - Shangri-La
10.0
lu from China
Family with teens
Deluxe View Twin Bed
Stayed 1 night in October 2016
非常美丽的酒店”
纳帕海非常美,房间的阳台就可以看到纳帕海的美景,服务人员都很热情。
Reviewed October 10, 2016
尊敬的宾客,您好! 感谢您在此次旅行中选择高山别庄作为下榻之选!非常谢谢您对高山别庄有如此好的评价!高山别庄香格里拉坐拥纳帕海湿地,背山靠海,能观赏到纳帕海最美的景致,天气好的夜晚可以看到满天的星星。欢迎您在不一样的季节再次莅临高山别庄,能够观赏到不一样的纳帕海。祝您生活愉快!扎西德勒!
Responded September 15, 2017
High Mountain Resort - Shangri-La
5.6
HU from Taiwan
Solo traveler
Deluxe View Twin Bed
Stayed 2 nights in June 2017
無敵風景”
飯店位於納帕海環湖路上.但六月去的.湖水退了.只能看到草.不過房內陽台上風景真的很美. 牛羊都就在眼前.房內就可看日出.好天氣晚上可以看到滿天星星.附近沒有任何商店.連路燈也沒有.所以真的很安靜.沒光害 房內其實沒甚麼設備.很簡單.提供免費氧氣瓶.每天免費提供下午茶(三塊小蛋糕).免費腳踏車出租 因為入住時.沒幾位房客.所以早餐是單點的(好像4種選擇吧) 飯店內唯一一間餐廳.提供下午茶.火鍋.熱炒.... AGODA上說飯店有健身房.瑜珈教室.但工作人員說目前房客太少.所以不開放
Reviewed June 19, 2017
尊敬的宾客,您好! 感谢您在此次旅行中选择高山别庄作为下榻之选!非常谢谢您对高山别庄有如此好的评价!高山别庄香格里拉坐拥纳帕海湿地,背山靠海,能观赏到纳帕海最美的景致,天气好的夜晚可以看到满天的星星。欢迎您在不一样的季节再次莅临高山别庄,能够观赏到不一样的纳帕海。祝您生活愉快!扎西德勒!
Responded September 15, 2017
High Mountain Resort - Shangri-La
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