Exceptional
From 108 reviewsSee what guests said
9.2
High Season Pool Villa & Spa
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Deluxe Pool Villa
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Interior view
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Interior view
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Beach
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Location
Exceptional
9.7
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  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
9.7
Exceptional
Room comfort & quality
8 travelers are looking at this property right nowBook now before it's too late!
Beachfront Pool Villa Suite
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  • Ocean view
  • 180 m²/1938 ft²
  • 1 king bed and 1 sofa bed
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Grand Pool Villa
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  • Garden view
  • 130 m²/1399 ft²
  • 1 king bed and 1 sofa bed
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Deluxe Pool Villa
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  • Garden view
  • 95 m²/1023 ft²
  • 1 double bed or 2 single be...
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Basic
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    Superior Villa
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      Basic Villa
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        Deluxe Villa
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          Basic Double/Twin
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            Beachfront Pool Villa
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              Deluxe With View Villa
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                Real reviews from real guests

                Agoda Reviews (108)Booking.com Reviews (106)
                9.2
                Exceptional
                Filter by guest type:
                Cleanliness9.6
                Facilities9.5
                Location9.7
                Room comfort and quality9.7
                Service9.1
                Value for money8.5
                Provided by verified guests of Agoda
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                Showing 83 verified guest comments
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                8.8
                Francesco from Italy
                Family with young children
                Deluxe Pool Villa
                Stayed 3 nights in April 2018
                Very good hotel and great location, very poor management”
                The place is a must to see and hotel itself is very good. Unfortunately the room price doesn't reflect the overall service: - we arrive at 5 pm and we had to wait until 6:30 pm for our room. - daily cleaning of our room was at 4 pm, they should clean in the morning, when the family is out, not during nap time. - they didn't provide enough tables for guests @ breakfast , people waiting (breakfast itself is great). - the chk out is at 8:30 in the morning!! - there is no privacy in the private pools at all, all the guests can see u, and this is for all the rooms (why not place some nice green to cover??)
                Reviewed April 17, 2018
                Dear Francesco We are indeed delighted to hear your constructive comments on our property. please do accept our apology for all you have encountered and slow services you had received due to Songkran Holiday Season. Everywhere was tight but this is not an excuse. We should have planned ahead. Thank you for your comment on our Buffet Breakfast was good. (Actually one of the best in Koh Kood). Resort has 3 room types: Deluxe pool villa, Grand Pool villa and beach front pool villa and all of them have their own private pool. Aside from that unique design, we have two kinds of Villa: Private and Leisure Private have surrounded by strong-high wooden plank fence around villa (cannot see outside & Inside) and Leisure where people can see outside (where you were). Each have their own preferences, on your next visit, we assure that all these incidents will never recur and please choose private pool villa for your privacy Sincerely Yongsak N. General Manager
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                High Season Pool Villa & Spa
                9.6
                Todd from United States
                Couple
                Deluxe Pool Villa
                Stayed 2 nights in March 2018
                Beautiful resort ”
                This place is pretty gorgeous. The room, resort and location on the beach were all lovely. The arranged transport to and from the airport were seamless. A great place to enjoy some R&R in the sun in Thailand - don’t hesitate to stay here if you journey to Koh Kood.
                Reviewed March 28, 2018
                Dear K. Todd: It was indeed your kind gesture in expressing your true feeling about out place and kindly recommend to other persons for us. We appreciated very much for your generosity. We delighted to here that you like especially our room, location, services and resort as a whole. Thank you from all of us here. Look forward to welcoming HOME again soon Cheer. Yongsak N. General Manager
                Responded April 03, 2018
                High Season Pool Villa & Spa
                8.8
                Virginie from Australia
                Couple
                Deluxe Pool Villa
                Stayed 3 nights in March 2018
                Good experience but did not meet expectations ”
                We had a good time at High season .I would certainly recommend the hotel, the facilities, the beach and the rooms are really nice. The service however probably did not meet our expectations associated with the price we paid. They were a few things that Were not fully up to scratch. The ‘signature’ cocktail (most expensive and the ones on happy hour) were a mix of spirit and syrups, overly sweet. The playlist at the bar was great on one night but heavy electronic commercial music on the other. When we asked the staff is they could play something a bit more chilled to watch the sunset, unfortunately they were not able to accommodate our request. The staff is lovely and professional, the only issue is that sometimes they do not understand what you ask for but pretend that they understood which leads to a few misunderstandings. It is a very nice hotel.
                Reviewed March 22, 2018
                Dear Virginie: First of all, we would like to thank you for choosing High season Pool Villa & Spa as your holidays destination. Your good comments regarding our facilities, quality and rooms were passed on to all staff concerned for their good job.However, regarding the cocktail and music. We do sincerely apologize for not making you satisfied due to the fact that the bartender was new to the place and somewhat unfamiliar with many things, for these incident, we do apologize. In the meantime, we delighted to hear that you were happy with our resort in general. Please do return and we assure that our bartender, by that time, would be more experiences to serve you well. Sincerely, Yongsak N. General Manager
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                High Season Pool Villa & Spa
                9.2
                nipat from Thailand
                Couple
                Deluxe Pool Villa
                Stayed 1 night in March 2018
                everything is very good”
                Everything is very good except the smelly pillow case, which they came and changed it later ,room was good , clean and very recommend for the couple with private swimming pool
                Reviewed March 09, 2018
                Dear K.Nipat Thank you for choosing High Season Pool Villa & Spa for your holiday destination. We delighted to know that you were happy with our resort and other facilities except the smelly pillow case. Further investigation reveal that a certain pillow case was not properly dry due to heavy check in/out but we guarantee that it's laundered before. Anyway, please accept our sincere apologize for the inconvenient. Hopefully do come back again and we assure that this time everything will be better. Sincerely, Yongsak N General Manager
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                High Season Pool Villa & Spa
                9.2
                Siripun from Thailand
                Couple
                Deluxe Pool Villa
                Stayed 2 nights in March 2018
                Need to work harder to earn their 5 star.”
                Overall we had a lovely time. Super nice hotel. Though they need to work harder on the little details to live up to their 5-star rating.
                Reviewed March 04, 2018
                Dear Khun Siripun Thank you very much for spending sometimes in comment on our facilities and services. However, you had mentioned that we need to work harder to reach five star. It's true, we have involved many thing to make sure that our staffs know how to please customers the way it should be done and it paid off as you said " overall you had a lovely time. Super nice Hotel ". we have passed on your kind commendation to our staffs for their hard work and dedication. Look forward to welcoming you back again Sincerely, Yongsak N. General Manager
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                High Season Pool Villa & Spa
                6.4
                Galina from Thailand
                Family with young children
                Deluxe Pool Villa
                Stayed 3 nights in February 2018
                It is lovely but not a 5 Star Hotel”
                We loved Koh Kut. Overall Hotel is good, but is not a 5 star. We loved the location. Surprisingly we found that breakfast was probably one of the best we have ever had in Thailand. On the last night housekeeping forgot to clean bathroom and we ended up with a lot of send in the bathtub and shower. Majority of the staff is falling behind the normal 5 star standards. For example: on arrival we were promised by a host that we will get welcome drinks to the room - NEVER arrived. Massage ladies are totally loose and loud - walking around the resort nearly shouting at each other. At check out they tried to ping 100 THB cost for a Chocolate and it took them long to investigate and remove it from the bill. We know that this is management issue, staff is afraid that this 100THB will be deducted from their salary. but in a real 5 star this would never happen that people at the check out with 10k THB F&B bill will be kept waiting for a 100THB chocolate mistake. this last part ruined our impression for good about the stay. GM was there at the lobby at that moment but did nothing and just shared the same boat with us on the way back to the mainland. ARRIVAL & DEPARTURE are most important guest experiences which hotel did not get right at all! Hope management sees that and does something about it!
                Reviewed February 06, 2018
                Dear Galina: Thank you very much for your kind comments on our facilities and especially variety of buffet breakfast in which we have in put many effort to make this important meal of the day, worth for your health with many Green, fresh items, choices of western and Asian delights. Our breakfast is one of the best in this region. However, about lack of services from housekeeping and small item from minibar. Careful investigation reveal that the Do Not Disturb sign was on therefore, housekeeper could not go in and that including Welcome drink as well in which it should be served upon arrival but it was delayed due to many check-in at that time. As you mentioned I was there during the minibar dispute. To tell the truth, I was not aware of any difficulty and if I were there, I could have dealt with it professionally. Hopefully, this will not prevent you from not return to us again. Please do accept my sincere apology on behalf of High Season Pool Villa & Spa Yongsak N. GM
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                High Season Pool Villa & Spa
                9.6
                Gilles from United States
                Couple
                Deluxe Pool Villa
                Stayed 4 nights in December 2017
                Amazing”
                If you are looking for a quite place with amazing service far away from everything, this is the place. We loved it and we will return.
                Reviewed January 04, 2018
                Dear Giles Thank you for your kind comments in regard to our property and services. We are delighted to learn that you were happy and enjoyed your stay with us. Hope to welcome you back again soon. Have a nice day Sincerely, Yongsak N. General Manager
                Responded February 01, 2018
                High Season Pool Villa & Spa
                8.0
                Robert from Hong Kong
                Couple
                Deluxe Pool Villa
                Stayed 4 nights in February 2017
                Very good”
                For the price you pay and supposedly 5 Stars, it doesn't quite hit the mark. We really enjoyed it though, but service was hit and miss. They meant well but they just didn't seem to have it all covered. Food not as good as it should be. We found ourselves walking down the beach and eating at other resort restaurants. The private pools for the villas are nice, but they are not private unless you request one that has a fence around the villa. Many of them don't, so there is little privacy. If privacy is important to you, then you'll need to ask for it. The beach is by far the best on the island. Beautiful. Really beautiful
                Reviewed December 27, 2017
                Dear Robert Thank you for taking your time to write down comments on our property and services. We are sorry to hear that you were not full satisfied in term of privacy and quality of food & services. We do apologize and we will pass on these problem to department concerns to improve it and we can assure that on your next visit you would experienced our true THAI and 5 star hospitality. Look forward to welcoming you back again Yongsak N. General manager
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                High Season Pool Villa & Spa
                9.2
                Matthew from Japan
                Couple
                Deluxe Pool Villa
                Stayed 2 nights in November 2017
                Great place”
                Great place to stay. We stayed at another place first and we needed up liking the first places beach better actually. Too many mosquitos and flies at high seasons Beach, which is prolly due to the river right behind it. And contact them often, we didn’t know that they pay for our boonsiri ferry ride back to the pier so we lost out on 1,000 baht. They don’t advertise it but smoothies are included in your breakfast. Luxury hotel, you even get a cell phone to call your butler with. Me and my girlfriend loved the room, the place is awesome.
                Reviewed November 30, 2017
                Dear Matthew We are delighted to know that you and your friend were happy and enjoyed your stay here. Even though, some services information did not get to you properly and the mosquito in the evening which is rather natural but anyway, we do apologize. Hope these do not prevent you from returning to us again SIncerely, Yongsak N. General Manager
                Responded February 01, 2018
                High Season Pool Villa & Spa
                8.8
                Jasper from Netherlands
                Couple
                Deluxe Pool Villa
                Stayed 6 nights in November 2017
                Excellent”
                + great atmospheric villa + fantastic location on the island + great pool and beach facilities - annoying music in restaurant (guitar cover pop songs) - staff a bit formal/english skills mediocre (unclear communication lead to troubles with our transport) - spa very expensive All in all a great stay in a luxury resort.
                Reviewed November 15, 2017
                Dear Jasper Thank you for your kind personal preferences about facilities and services. We have tried our best to please everyone. anyway, please accept our apology for not making you completely enjoyable.But in general, you love our place and for this, we thank you again. We do hope that we would improve something to the best of our ability to make you feel better and fully relax next time. Sincerely, Yongsak N. General Manager
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                High Season Pool Villa & Spa
                12345
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