Highland Resort Hotel and Spa
Grand Executive Floor Single Room - Non-Smoking Highland Resort Hotel and Spa
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8.7
Excellent
/10
(605 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • La Ville de Gaspard Et Lisa0 m
  • Fujiyama Museum110 m
  • Fujiyama Onsen130 m
  • Fuji-Q Highland630 m
  • Yamanashi Red Cross Hospital950 m
  • Kawaguchiko Shopping Center Bell1.39 km
  • Mt. Fuji Station1.56 km
  • Fujisan Station Train Station1.6 km
  • Oshi Residence (Former Togawa Residence)1.73 km
  • Kawaguchiko Station Building1.74 km
  • Free Wi-Fi

    Highland Resort Hotel and Spa

    5-6-1 Shinnishihara, Fujiyoshida-city, Fujiyoshida, Fujikawaguchiko, Japan, 403-0017 - See map
    "Awesome location, free shuttle bus, free onsen, free entrance to fujiyama museum, free pass to fujiQ highland"
    Agus - December 24, 2018
    Exceptional reputation
    Recommended by 94% of guests
    Excellent service
    8.9 rating for service
    • Free Wi-Fi in all rooms!

    • Sauna

    • Hot spring bath

    • Daily housekeeping

    • Bowling alley

    This property is in high demand!

    Booked 41 times

    Property ranking|Compared to 420 Fujikawaguchiko properties
    See all rankings
    Location score
    9.1/10
    Room comfort score
    8.2/10
    Room size
    34 sqm.
    Review score - United States
    8.7/10
    Better than
    95
    %
    of Fujikawaguchiko properties
    Better than
    91
    %
    of Fujikawaguchiko properties
    Bigger than
    91
    %
    of Fujikawaguchiko properties
    Better than
    91
    %
    of Fujikawaguchiko properties
    Value for money8.3
    Distance to city center5 km
    Location rating9.1

    Rooms available at Highland Resort Hotel and Spa

    8.2
    Excellent
    Room comfort & quality
    Mt. Fuji Suite with Tatami Area
    Mt. Fuji Suite with Tatami Area
    ...
    • Room size: 72 m²/775 ft²
    • Shower and bathtub
    • 2 queen beds and 4 futons
    Enter dates to see prices
    Luxury Mount Fuji View Suite with Tatami Area
    Luxury Mount Fuji View Suite with Tatami Area
    ...
    • Room size: 72 m²/775 ft²
    • Mountain view
    • 2 queen beds and 2 futons
    Enter dates to see prices
    Royal Suite on Higher Floor with Mt. Fuji View - Non-Smoking
    Royal Suite on Higher Floor with Mt. Fuji View - Non-Smoking
    ...
    • Room size: 72 m²/775 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Gaspard and Lisa - Lisa's Room for 4 People
    Gaspard and Lisa - Lisa's Room for 4 People
    ...
    • Room size: 60 m²/646 ft²
    • Mountain view
    • 2 semi double beds
    Enter dates to see prices
    Gaspard and Lisa - Lisa's Room
    Gaspard and Lisa - Lisa's Room
    ...
    • Room size: 60 m²/646 ft²
    • Mountain view
    • 2 semi double beds
    Enter dates to see prices
    Special Offer - NARUTO-Themed Suite
    Special Offer - NARUTO-Themed Suite
    ...
    • Room size: 72 m²/775 ft²
    • Shower and bathtub
    • 4 futons
    Enter dates to see prices
    Gaspard and Lisa - Gaspard's Room for 5 People
    Gaspard and Lisa - Gaspard's Room for 5 People
    ...
    • Room size: 60 m²/646 ft²
    • Mountain view
    • 3 semi double beds
    Enter dates to see prices
    Gaspard and Lisa - Gaspard's Room
    Gaspard and Lisa - Gaspard's Room
    ...
    • Room size: 60 m²/646 ft²
    • Mountain view
    • 3 semi double beds
    Enter dates to see prices
    Gaspard and Lisa - Gaspard's Room for 4 People
    Gaspard and Lisa - Gaspard's Room for 4 People
    ...
    • Room size: 60 m²/646 ft²
    • Mountain view
    • 3 semi double beds
    Enter dates to see prices
    Renovated Junior Suite on Higher Floor - Non-Smoking
    Renovated Junior Suite on Higher Floor - Non-Smoking
    ...
    • Room size: 60 m²/646 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices

    What people love about Highland Resort Hotel and Spa

    • 7.6
      Very good
      Staff 

      "The location of the hotel near the Fuji Q and the service of staff is good."

      CHUN W.

      |

      March 21, 2018

    • 9.6
      Exceptional

      "Bvlgari toiletries were a nice touch of luxury."

      Su-Ann

      |

      August 6, 2018

    • 8.4
      Excellent

      "The Restaurant on Level 4 also has an amazing view of Mt Fuji to enjoy while having a meal."

      Trevor

      |

      September 6, 2018

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    More about Highland Resort Hotel and Spa

    More about Highland Resort Hotel and Spa

    10.0
    Exceptional

    "The room is clean, bed is very comfortable, staffs are very..."

    Kom

    |

    January 6, 2019

    An overview

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    What they offer

    5.6
    Review score
    Staff 

    "other staffs in this hotel were friendly, nice, and helpful."

    BO-TING

    |

    January 8, 2019

    Read more reviews
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Highland Resort Hotel and Spa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (605)Booking.com Reviews (617)
    8.7
    /
    10
    Cleanliness8.8
    Facilities8.8
    Location9.1
    Room comfort and quality8.2
    Service8.9
    Value for money8.3
    Rating
    9+ Exceptional (168)
    8-9 Excellent (66)
    7-8 Very Good (64)
    6-7 Good (16)
    <6 Below Expectation (14)
    Time of the year
    Mar - May (92)
    Jun - Aug (51)
    Sep - Nov (91)
    Dec - Feb (94)
    All languages
    All guests (605)
    All room types

    Show reviews that mention 

    Showing 328 verified guest comments
    12345
    9.6
    Exceptional
    Eric from United Kingdom
    Couple
    Stayed 1 night in April 2019

    Fantastic Hotel Spa Resort located next to Fuji-Q Highland Theme Park”

    Great deals, great rooms with views of Mount Fuji, on the doorstep of Fuji-Q Highland, great location, 15 minute early entrance to Fuji-Q. Great connection to Fujiyama Onsen. Lisa and Gaspard room was great. Loved it

    Reviewed May 23, 2019

    Thank you very much for using our hotel. I hope that you will return to Japan. I am very pleased that you have liked us. I am happy if you can use the hotel again. Highland Resort Hotel & Spa General Manager

    Responded June 10, 2019
    Highland Resort Hotel and Spa
    10.0
    Exceptional
    Frank from Singapore
    Couple
    Grand Executive Floor Double Room - Non-Smoking
    Stayed 2 nights in May 2019

    Best Hotel near Fuji Q”

    Worth staying if you are planning to hit Fuji Q. Recommended to stay at least two nights so you get to enjoy all the facilities. They give you a priority access to Fuji Q 15 min before opening and free use of the onsen next door.

    Reviewed May 17, 2019

    Thank you very much for your stay at our hotel. We are grateful for receiving a valuable evaluation. I am very pleased that you have liked us. I am happy if you can use the hotel again. Highland Resort Hotel & Spa General Manager

    Responded June 10, 2019
    Highland Resort Hotel and Spa
    10.0
    Exceptional
    NUR from Singapore
    Family with young children
    Stayed 1 night in April 2019

    Very close to fujiQ”

    Hotel is very near to Fuji Q and bus terminal making it very convenient. We can also walked through the park from Fujikyu train station to the hotel. The only thing is the hot water airpot is too small enough for one cup at one boil. The view we had was mt fuji and it was beautiful due to the clear skies for the day. Duty free shop also available connected to the hotel building.

    Reviewed April 16, 2019
    10.0
    Exceptional
    Christina from Singapore
    Family with young children
    Stayed 2 nights in February 2019

    Great service, nice food and nice onsen. ”

    Staff provide us with excellent service as the receptionist led us to our room personally and explained things along the way to us. The guests who stayed here are mostly Japs thus it’s very quiet and peaceful when we stayed here during from Thursday till Saturday morning. However when we left on Saturday, we saw a lot of cars driving up and Japanese loves to come during the weekends. Not sure if it’s as peaceful during weekends. I managed to have the whole onsen to myself during the first night that I was there. Food was good during breakfast though some guys who are big eaters might not find them filling as it is not buffet style. It will be great to take photos in their garden during sunny days!

    Reviewed March 04, 2019
    9.6
    Exceptional
    Tashi from Japan
    Couple
    Stayed 1 night in February 2019

    Excellent Facility ”

    Pros *Super Clean, Good Food, Excellent Service, good transportation, and lots of facilities. *If FujiQ is one of the main item of your trip. Hands down nothing can beat Highland Resort. Cons *Little Expensive *A little far from other attractions like Fuji, Gotemba etc.

    Reviewed February 22, 2019
    10.0
    Exceptional
    Li from Singapore
    Solo traveler
    Grand Executive Floor Single Room - Non-Smoking
    Stayed 1 night in January 2019

    Lovely place”

    Built and integrated next to the Fuji-Q resort, and with shuttle bus around the area, very nice. I loved the room and the view of Mt Fuji and I especially loved the night walks and the free cake at Fuji-Q. Won't hesitate to come back again.

    Reviewed May 18, 2019

    Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. We look forward to seeing you soon on your next visit. Highland Resort Hotel & Spa General Manager

    Responded June 10, 2019
    Highland Resort Hotel and Spa
    10.0
    Exceptional
    Shannon from Singapore
    Solo traveler
    Grand Executive Floor Single Room - Non-Smoking
    Stayed 2 nights in December 2018

    Amazing”

    I love this hotel. Stunning view of Mt Fuji from my room as well as their breakfast restaurant. Absolutely amazing. The room was huge with what you need provided. The bus terminal is just right beside which makes travel easy. They also provide shuttle service to Kawaguchiko. I was provided with vouchers to their spa / onsen beside which was a plus. And if you're going Fuji-Q Highland, just stay here. I'll definitely be back again!

    Reviewed December 24, 2018
    9.6
    Exceptional
    Mun from Singapore
    Solo traveler
    Grand Executive Floor Single Room - Non-Smoking
    Stayed 1 night in October 2018

    Exceptional”

    Great view of Mount Fuji from hotel entrance and even from the room. The room is quite spacious. 15mins earlier entry to Fuji-Q Highland is a big plus. The hotel is also just next to the highway bus station. Convenience and free entry to Fujiyama Onsen is another bonus. There is also a free shuttle bus service to the train stations.

    Reviewed October 31, 2018
    8.0
    Excellent
    Suk from Hong Kong
    Solo traveler
    Grand Executive Floor Single Room - Non-Smoking
    Stayed 2 nights in June 2019

    ok 啦!”

    improve the sleeping pillow

    Reviewed June 26, 2019

    Thank you for using our hotel this time. Also, thank you for sending us the impression of that time. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad. Highland Resort Hotel & Spa General Manager

    Responded June 27, 2019
    Highland Resort Hotel and Spa
    10.0
    Exceptional
    Clint from United States
    Family with teens
    Stayed 2 nights in June 2018

    Onsen and Theme Park”

    If you are looking for something to do outside of Toyko, head over to Fuji Q - easy bus ride to get to hotel (which is right next to the theme park). At night, soak in the public Onsen.

    Reviewed June 05, 2019

    Thank you very much for having us stay at our hotel. Thank you for choosing our hotel from among the hotels in Japan. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit. Highland Resort Hotel & Spa General Manager

    Responded June 10, 2019
    Highland Resort Hotel and Spa
    10.0
    Exceptional
    SUPARIT from Thailand
    Family with young children
    Stayed 1 night in April 2019

    Great breakfast ”

    Delicious and many kind of foods

    Reviewed April 28, 2019

    Thank you for staying at our hotel. I am very pleased that you have liked us. I am happy if you can use the hotel again. Highland Resort Hotel & Spa General Manager

    Responded May 07, 2019
    Highland Resort Hotel and Spa
    9.2
    Exceptional
    Teo from Malaysia
    Family with young children
    Superior Grand Executive Floor Twin Room - Non-Smoking
    Stayed 2 nights in March 2018

    Clean hotel, Nice Fuji View, near bus station convenience ”

    clean and big hotel with free entrance to FUJI Q one of the biggest ride in Japan, if you like all the excited and challenging rides, this is the hotel you should stay and from hotel room can see very good Mr Fuji view, so nice and romantic with your love one. next building have big onsen which you can enjoy morning and nite session for free for hotel guest.

    Reviewed March 16, 2018
    9.6
    Exceptional
    Melody from Philippines
    Group
    Stayed 2 nights in February 2018

    I Love View Fuji Q”

    A very ideal place to stay if you want to see Fuji San up close except on cloudy or foggy days. Staying here entitles you to a free entrance to the Fuji Q Highland amusement park, the museum and Onsen. They also offer an hourly free bus shuttle from hotel to Kawaguchiko station and back. The highway bus station is also just across the hotel. The hotel is clean and the staff is very accomodating. They also serve a superb breakfast with a fantastic view of the Fuji San.

    Reviewed February 27, 2018
    8.4
    Excellent
    Amy from Australia
    Family with young children
    Stayed 4 nights in December 2017

    Access to onsen and Fuji-Q Highland was great. All included. Breakfast spread amazing.”

    Best views of Mt Fuji. Right next to bus station. Unfortunately our room was in the not yet refurbished section so it looked like 80’s and had very few power sockets. Good thing was we got high floor with mountain view. Thankfully smoking room did not have any smoke smell.

    Reviewed January 04, 2018
    10.0
    Exceptional
    Lin from Singapore
    Couple
    Grand Executive Floor Double Room - Non-Smoking
    Stayed 1 night in November 2017

    Great Awesome Hotel”

    Couldn't ask for a better hotel. Perfectly nestled beside train station, surrounded by bus stops, just beside Fuji-Q Highland with priority entry, great restaurants with views and Mount Fuji is majestically just there! Super love this hotel.

    Reviewed December 30, 2017
    8.4
    Excellent
    Kin from Hong Kong
    Group
    Stayed 2 nights in November 2017

    Enjoyable Amusement Park Relaxation”

    (1) Tidy and Clean Room, Comfortable (2) Good Breakfast with lots of choices of food (3) Accessible, close to downtown and FujiQ park (4) exclusive tunnel to enter FujiQ Park, Hotspring (5) Hotel guest free entrance for FujiQ and hotspring (6) Very good hotspring , very enjoyable

    Reviewed December 05, 2017
    9.2
    Exceptional
    LUK from Hong Kong
    Solo traveler
    Grand Executive Floor Single Room - Non-Smoking
    Stayed 3 nights in November 2017

    Good Service & location”

    I came to run Fujisan Marathon. 2 free onsens per day was fantastic for pre- & post race recovery! Unfortunately there was no shuttle bus before 8am but staff was very nice and patient to show me the way to walk to the start point yet it was 3km! Onsens are good. Hope body lotion could be provided at onsen and in guest room when the weather is so dry now. Free entry to Fuji-Q Park was good but had to pay each game

    Reviewed November 28, 2017
    8.4
    Excellent
    Yoga from Indonesia
    Family with young children
    Stayed 1 night in July 2017

    A big chain hotel with warm AC”

    We chose the hotel for its location and easy access to direct limousine bus to the airport. The room is small but as are other hotels around Japan. They have a Family Mart on the ground floor, and access to the mall. It is easier to get to from Ikebukuro station as opposed to higashi-ikebukuro. They have vending machines on every floor and a coin laundry which is very convenient for travelers. Unfortunately it seems to have a central AC system which you cannot change manually. We were unfortunate to get a room which was rather warm especially in summer. It was colder in the lobby and hallways. We have asked them to tend to it several times but they said AC is working fine and offered us a fan. We will be back on a later date after our backpacking trip to other cities, hopefully the AC is better then.

    Reviewed August 14, 2017
    10.0
    Exceptional
    samuel from Singapore
    Couple
    Stayed 2 nights in April 2017

    Extremely recommended hotel for trip to Fuji q highlands ”

    When I reached the hotel there was a clear view of Mount Fuji from the entrance due to good weather It was a nice surprise I had a room which faced the amusement park it was very nice as well It also provided a brilliant hot spring in which you can visit unlimited times Also being a guest you may enter the park 30 mins early which is great as you cut some q for the rides and at a cheaper rate although when I was there some of the rides were down for maintenance but that can't be helped safety first. For dinner I had a short walk outside the resort and there were a street of shops nearby with economical prices to eat at Overall it was a great stay at this place and I will always stay here for my future trips

    Reviewed April 26, 2017
    8.0
    Excellent
    Chen from Singapore
    Solo traveler
    Stayed 1 night in November 2016

    Good overall”

    The good 1. Hotel is close to theme park. 2. Free onsen. 3. Enter theme park early. 4. Close to bus station to return to main Tokyo. 5. Spectacular view of Mt Fuji. ***** The bad: 1. Far from everything. 2. Food is expensive. Neutral: 1. Things need some upgrade. If you're here for the theme park and mount fuji, it's practically heaven. Else, it's not much going on.

    Reviewed March 31, 2017
    12345
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    • Exceptional location
    • Kawaguchiko Station Train Station