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Hili Rayhaan by Rotana Hotel
Hili Rayhaan by Rotana Hotel
Hili Rayhaan by Rotana Hotel
Hili Rayhaan by Rotana Hotel
Hili Rayhaan by Rotana Hotel
Hili Rayhaan by Rotana Hotel
Hili Rayhaan by Rotana Hotel

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8.5

Excellent

440 reviews

440 reviews

Housekeeping13
Breakfast6
Shops4
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Wahat Hili Mall 120 m
Hili Mall 200 m
AAN2035 1.1 km
Modern Farah Pharmacy 1.1 km
K.M. Hypermarket 1.3 km
Al Tuwayia Pharmacy 1.4 km
Al Hili Pharmacy 1.6 km
Oasis Mall Al Ain 1.7 km
Al hilee Pharmacy 1.8 km
AAN2611 2.0 km

Hili Rayhaan by Rotana Hotel

Bani Yas Street, 117th Street, Al Ain, Al Ain, United Arab Emirates, 68456 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Al Ain part of Al Ain, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Al Ain International Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Sauna

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Tennis court

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Al Ain every 30 minutes on Agoda.com
Value for money8.1
Distance to city center15 km
Location rating8.4
Nearest airportAl Ain International Airport (AAN) - United Arab Emirates
Distance to airport16.6 km

Rooms available at Hili Rayhaan by Rotana Hotel

Excellent
Room comfort & quality

8.8

Twin Classic Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Twin Premium Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 2 single beds
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2 Bedroom Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
King Premium Room
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Classic Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Suite with king bed
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
One Bedroom Suite
...
  • Room size: 57 m²/614 ft²
  • Outdoor view
  • 1 queen bed
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Classic Suite
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic Suite with King Bed
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hili Rayhaan by Rotana Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hili Rayhaan by Rotana Hotel?

Hili Rayhaan by Rotana Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 450 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hili Rayhaan by Rotana Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hili Rayhaan by Rotana Hotel has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Al Ain with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hili Rayhaan by Rotana Hotel?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hili Rayhaan by Rotana Hotel. A selection of food types including western, full american and asian breakfast options is available for guests. There's an additional charge of 89 AED for adults and 45 AED for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hili Rayhaan by Rotana Hotel?

Hili Rayhaan by Rotana Hotel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hili Rayhaan by Rotana Hotel?

Your special occasion or event can be hosted at one of the Hili Rayhaan by Rotana Hotel's versatile venues. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Hili Rayhaan by Rotana Hotel. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Hili Rayhaan by Rotana Hotel?

On-site venues and convenient event services make Hili Rayhaan by Rotana Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 80 people. An extensive range of facilities and services including free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hili Rayhaan by Rotana Hotel?

Hili Rayhaan by Rotana Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Hili Rayhaan by Rotana Hotel?

Travel by air is easy with Al Ain International Airport only 16.6 km away from Hili Rayhaan by Rotana Hotel.

What restaurants are nearby Hili Rayhaan by Rotana Hotel?

Restaurants including Heritage Village Restaurant & Cafe, Al Haramain Bakery and Dar Al Hijra Restaurant & Pastry are popular in Hili Rayhaan by Rotana Hotel’s neighborhood which is known as Al Ain.

What popular shopping places are close to Hili Rayhaan by Rotana Hotel?

Shopping options in Hili Rayhaan by Rotana Hotel’s Al Ain neighborhood include Wahat Hili Mall, Safeer Mall and Al Falah Plaza.

What are popular attractions near Hili Rayhaan by Rotana Hotel?

Hili Rayhaan by Rotana Hotel’s location in the Al Ain neighborhood makes it close to famous attractions including Al Qattara Arts Centre, Hili fun city and Al Ain ice Rink.

What popular natural sightseeing spots are close to Hili Rayhaan by Rotana Hotel?

Hili Rayhaan by Rotana Hotel’s nearby natural sights include Al Ain DOT Traffic O&M Office, Jabal Hafeet Mountain and Green Mubazzarah located in the same Al Ain area.

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Explore the neighborhood

What people love about Hili Rayhaan by Rotana Hotel

  • 10

    Exceptional

    "Delighted… good place to stay while in al ain, great value for your money."

    Owen

    |

    October 8, 2022

  • 10

    Exceptional

    "My wife and I had a wonderful stay in Hili Rayhaan Hotel."

    Arjay

    |

    October 8, 2022

  • 9.2

    Exceptional
    Staff 

    "Clean and friendly staff"

    Saad

    |

    June 21, 2022

Overall rating:

8.5

Excellent
440 reviews
Cleanliness
8.9
Facilities
8.6
Location
8.4
Read all reviews >
What travelers say they love:
Hili Rayhan Rotana is the best place, my entire family loves...
Ahmed from United Arab Emirates
Family with young children
More about Hili Rayhaan by Rotana Hotel

More about Hili Rayhaan by Rotana Hotel

Hili Rayhaan by Rotana Hotel

Maximize your Al Ain adventure with a stay at Hili Rayhaan by Rotana Hotel. Wherever you want to go, it's easy in Al Ain with a stay at Hili Rayhaan by Rotana Hotel, just 16.6 km from Al Ain International Airport.
The superior services and facilities offered at Hili Rayhaan by Rotana Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Al Ain can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hili Rayhaan by Rotana Hotel.
In-room conveniences such as 24-hour room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Hili Rayhaan by Rotana Hotel. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Hili Rayhaan by Rotana Hotel offer more than one layout option, including rooms that have separate living room and balcony or terrace. Some rooms have cable TV to keep guests entertained.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hili Rayhaan by Rotana Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Hili Rayhaan by Rotana Hotel which has a selection of halal options.
Never let a day go wasted when you're at Hili Rayhaan by Rotana Hotel with all the activities and facilities provided. Warm up at the end of the day with a visit to the massage, salon, steam room, spa and sauna. The many offerings at Hili Rayhaan by Rotana Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Breakfast

9 mentions

Housekeeping

7 mentions

Food & Dining

2 mentions

Swimming Pool

2 mentions

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Russian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • On-site entertainment
  • Outdoor recreational features
  • Pool facilities
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Carpeting
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [charges apply]
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Separate shower/bathtub
  • Sewing kit
  • Shoeshine kit
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Vegetarian
  • Gluten-free
Restaurants on site

Elements

  • Cuisine: International
  • Menu: Buffet, A-la-carte
Location
Bani Yas Street, 117th Street, Al Ain, Al Ain, United Arab Emirates, 68456
Excellent
Location

8.4

Airports

  • Al Ain International Airport (AAN) - United Arab Emirates
    16.6 km
  • Sohar Airport (OHS) - Oman
    85.9 km

Public transportation

  • Municipal Bus Station
    6.2 km

Hospital or clinic

  • Modern Farah Pharmacy
    1.1 km

Cash withdrawal

  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee450 AED
  • Distance from city center15 km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)89 AED
  • Daily Internet/Wi-Fi fee0 AED

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants3
  • Number of rooms 254
  • Year property opened2014

Reviews of Hili Rayhaan by Rotana Hotel from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.6
Location8.4
Room comfort and quality8.8
Service8.7
Value for money8.1
High score for Al Ain
Rating
9+ Exceptional (107)
8-9 Excellent (36)
7-8 Very Good (37)
6-7 Good (14)
<6 Below Expectation (21)
Time of the year
Mar - May (53)
Jun - Aug (61)
Sep - Nov (47)
Dec - Feb (54)
All guests (440)
All room types
All languages

Show reviews that mention 

Showing 215 verified guest comments
12345
10.0
Exceptional
Jo from United States
Solo traveler
Deluxe King Room
Stayed 2 nights in January 2020

Excellent!!”

I’m very satisfied. Staffs are courteous, my room is clean plus the hostel’s lobby is connected to a shopping mall which is I love the most!!

Reviewed January 31, 2020

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Dear Mr. Jo, Greetings from Hili Rayhaan by Rotana Al Ain! Thank you very much for taking the time to write a very heartwarming note. It is truly a rewarding experience for our entire hotel team when we receive very nice comments from our valuable guests. Thank you for considering us to be your home away from home. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. One of our hotel goal is to give our valued guests a unique hospitality experience. We will continuously aim to enhance and improve our service & hotel facilities for your convenience. Kindly accept our sincerest gratitude and thanks for your comprehensive feedback. Looking forward to your succeeding stays. Kind Regards, Ibrahim Addam General Manager

Responded February 04, 2020
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
Fahim from United Arab Emirates
Solo traveler
King Classic Room
Stayed 2 nights in February 2022

Nice and clean and next to the mall”

Clean and nice and staff are great Its next to the shopping mall

Reviewed April 04, 2022

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Dear Fahim, Thank you very much for your review on [INSERT SOURCE NAME]. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future. Best regards, Ibrahim Addam General Manager

Responded April 06, 2022
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
Ayaz from United Arab Emirates
Family with young children
Twin Classic Room
Stayed 1 night in December 2020

Value for Money”

Great Staff. Great Location Great facilities and easy to access the AlHili Mall. It's value for money Hotel and recommended for family trip.

Reviewed December 22, 2020

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Dear Mr. Ayaz, Thank you so much for sharing this very kind review about your recent experience at Hili Rayhaan by Rotana Al Ain! Your kind recommendation of the hotel is highly appreciated. I am extremely delighted to read that you consider us as your "Destination Hotel". Your satisfaction with the location, facilities & services we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. We are all look forward to welcoming you again on your next visit. Best Regards, Ibrahim Addam General Manager

Responded January 10, 2021
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
Said from Australia
Couple
Classic Suite
Stayed 5 nights in March 2020

Very nice hotel, probably the best I've stayed in.”

Very warm welcome by the staff and a great service.

Reviewed March 19, 2020

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Dear Mr. Said, Thank you so much for sharing this very kind review about your recent experience at Hili Rayhaan by Rotana Al Ain! Your kind commendation of the hotel is highly appreciated. I am extremely delighted to read that you consider us as your "Destination Hotel". Your satisfaction with the kind of accommodation & services we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. We are all look forward to welcoming you again on your next visit. Best Regards, Ibrahim Addam General Manager

Responded January 10, 2021
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
Ahmed from United Arab Emirates
Business traveler
King Classic Room
Stayed 1 night in July 2019

The hotel is very quiet clean big room 👌🏼”

i like this hotel is really good

Reviewed July 13, 2019

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Dear Mr. Ahmed, Greetings from Hili Rayhaan by Rotana Al Ain! Thank you very much for taking the time to review our property and for choosing us as your destination hotel. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are so happy to hear that you liked our hotel, the accommodation, facilities and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises. We are looking forward to welcoming you back on your next visit to the hotel. Best Regards, Ibrahim Addam General Manager

Responded July 14, 2019
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
Ahmed from United Arab Emirates
Family with young children
King Classic Room
Stayed 2 nights in December 2020

Exceptional”

Everything is good, I wanna thanks for Mr. Ahmed in reception he is a helpful man. Thanks for all

Reviewed December 19, 2020

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Dear Mr. Ahmed, It was a pleasure to note that you had a wonderful experience during your stay with us. We are truly glad to hear that you were satisfied with your overall experience. Rest assured that your kind compliments regarding the exceptional service of our colleague “Ahmed” will be shared to her and to the entire team. It is certainly an encouragement for all of us in ensuring that we provide the best service to our valued guests. Thank you and we will be more than happy to welcome you back again soon. Kind regards, Ibrahim Addam General Manager

Responded January 10, 2021
Hili Rayhaan by Rotana Hotel
9.6
Exceptional
kiran from United Arab Emirates
Couple
Classic Room
Stayed 1 night in August 2019

Excellent Hotel with good amenities like Gym and swimming pools. Staff were very cordial .”

No Complaints at all. We got the best service from the hotel and we are very happy overall.

Reviewed August 13, 2019

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Dear Mr. Kiran, Thank you for taking the time to share your feedback on Agoda.Com following your recent visit at Hili Rayhaan by Rotana Al Ain! We are delighted to read your great review post your stay. It is most encouraging for us to receive such praises and gives us great pleasure to know that you thoroughly enjoyed your stay. We all look forward to welcoming you back to Hili Rayhaan in the not too distant future. Best Regards, Ibrahim Addam General Manager

Responded August 14, 2019
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
Safana
Business traveler
King Classic Room
Stayed 1 night in August 2019

I like it ”

Very nice hotel Quite

Reviewed August 24, 2019

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Dear Ms. Safana, Greetings from Hili Rayhaan by Rotana Al Ain! Thank you very much for taking the time to review our property and for choosing us as your destination hotel. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are so happy to hear that you liked our hotel, the accommodation, serenity and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises. We are looking forward to welcoming you back on your next visit to the hotel. Best Regards, Ibrahim Addam General Manager

Responded August 26, 2019
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
safa from United Arab Emirates
Family with young children
Classic Room
Stayed 1 night in August 2019

Very nice hotel”

Very nice hotel

Reviewed August 24, 2019

See room deals

Dear Ms. Safa, Greetings from Hili Rayhaan by Rotana Al Ain! Thank you very much for taking the time to review our property and for choosing us as your destination hotel. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are so happy to hear that you liked our hotel, the accommodation and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises. We are looking forward to welcoming you back on your next visit to the hotel. Best Regards, Ibrahim Addam General Manager

Responded August 26, 2019
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
safa from United Arab Emirates
Family with young children
Classic Room
Stayed 1 night in August 2019

Very nice hotel”

Very nice hotel

Reviewed August 24, 2019

See room deals

Dear Ms. Safa, Greetings from Hili Rayhaan by Rotana Al Ain! Thank you very much for taking the time to review our property and for choosing us as your destination hotel. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are so happy to hear that you liked our hotel, the accommodation and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises. We are looking forward to welcoming you back on your next visit to the hotel. Best Regards, Ibrahim Addam General Manager

Responded August 26, 2019
Hili Rayhaan by Rotana Hotel
9.6
Exceptional
Salma from United States
Family with young children
King Classic Room
Stayed 3 nights in December 2018

Great Stay!”

Nice hotel. Good value for money. Breakfast was really good and worth the price.

Reviewed January 02, 2019

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Dear Ms. Salma, Greetings from Hili Rayhaan by Rotana Al Ain! Thank you very much for taking the time to review our property and for choosing us as your destination hotel. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are so happy to hear that you liked our hotel, the accommodation, food and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises. We are looking forward to welcoming you back on your next visit to the hotel. Best Regards, Ibrahim Addam General Manager

Responded January 09, 2019
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
Ibrahim from Oman
Family with young children
King Premium Room
Stayed 2 nights in January 2022

lovely hotel”

loved the hotel alot

Reviewed January 04, 2022

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Dear Mr. Ibrahim, Thank you for sharing your feedback on Agoda I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Ibrahim Addam General Manager

Responded January 13, 2022
Hili Rayhaan by Rotana Hotel
9.2
Exceptional
Brian from United States
Couple
King Classic Room
Stayed 3 nights in February 2019

Best hotel experience in my life ”

Immaculate rooms and property. Six star customer service . Family friendly ; so no alcohol addicts wandering the property to ruin your vacation. We will vacation again in al ain just for the opportunity to experience the royal hospitality of Hili rotana

Reviewed February 26, 2019

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Dear Mr. Brian, Thank you for taking the time to share your feedback on Agoda.Com following your recent visit at Hili Rayhaan by Rotana Al Ain! We are delighted to read your great review post your stay. It is most encouraging for us to receive such praises and gives us great pleasure to know that you thoroughly enjoyed your stay. We all look forward to welcoming you back to Hili Rayhaan in the not too distant future. Best Regards, Ibrahim Addam General Manager

Responded February 28, 2019
Hili Rayhaan by Rotana Hotel
9.2
Exceptional
Maricar from United Arab Emirates
Family with young children
Twin Classic Room
Stayed 1 night in May 2022

Great People! ”

We were mainly out and about exploring the city but have to say that everyone we encountered at the hotel were amazing - from reception, front desk to the restaurant chef and all attendants, they are very pleasant and helpful. Thanks for hospitality!

Reviewed May 03, 2022

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Dear Ms.Maricar, Thank you very much for your review on Agoda. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future. Best regards, Ibrahim Addam General Manager

Responded May 05, 2022
Hili Rayhaan by Rotana Hotel
9.2
Exceptional
Ahmed from United Arab Emirates
Family with young children
Twin Classic Room
Stayed 1 night in June 2019

Hili Rayhan is my favorite”

Hili Rayhan Rotana is the best place, my entire family loves it. Staff is a bit arrogant but we try our best to avoid interaction with them... Rest is all good

Reviewed November 14, 2019

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Dear Mr. Ahmed, Thank you very much for staying at Hili Rayahaan By Rotana Al Ain and for taking the time to provide us with your feedback on your recent experience in the hotel. First and foremost, allow me to convey our sincerest apologies for the inconveniences that you have encountered during your stay, which is certainly not indicative of the standards that we aim to provide our valued guests such as yourself. We have taken your comment on board very seriously and rest assured that the necessary steps had been taken in order to avoid such regrettable experiences re-occurring in the future I hope that this experience will not deter you from using our hotel in the future and I look forward to seeing you again at the Hili Rayhaan by Rotana, Al Ain and assure you of our best attention and services at all times. Yours sincerely, Ibrahim Addam General Manager

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Hili Rayhaan by Rotana Hotel
9.6
Exceptional
safa from United Arab Emirates
Couple
Classic Room
Stayed 1 night in August 2019

Very nice hotel”

Very nice hotel

Reviewed August 24, 2019

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Dear Ms. Safa, Greetings from Hili Rayhaan by Rotana Al Ain! Thank you very much for taking the time to review our property and for choosing us as your destination hotel. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are so happy to hear that you liked our hotel, the accommodation and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises. We are looking forward to welcoming you back on your next visit to the hotel. Best Regards, Ibrahim Addam General Manager

Responded August 26, 2019
Hili Rayhaan by Rotana Hotel
10.0
Exceptional
Judilyn from Philippines
Family with young children
King Premium Room
Stayed 1 night in October 2020

Exceptional”

Excellent hotel

Reviewed October 19, 2020

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9.2
Exceptional
KHALID from Saudi Arabia
Solo traveler
King Classic Room
Stayed 1 night in March 2019

Great Room and Staff ”

Great Location, good breakfast and staff

Reviewed March 30, 2019

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Dear Mr. Khalid, Greetings from Hili Rayhaan by Rotana Al Ain! Thank you very much for taking the time to review our property and for choosing us as your destination hotel. Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival. We are so happy to hear that you liked our hotel, its location, buffet breakfast and the overall services provided by our committed colleagues. It is a great feeling to know that you thoroughly enjoyed your time with us and it is most encouraging for us to receive such praises. We are looking forward to welcoming you back on your next visit to the hotel. Best Regards, Ibrahim Addam General Manager

Responded March 31, 2019
Hili Rayhaan by Rotana Hotel
8.8
Excellent
Allanie from United Arab Emirates
Couple
King Classic Room
Stayed 1 night in August 2019

Superb, clean, accommodating staff. Mr. JUN was excellent. 😊”

Staff and facility

Reviewed August 25, 2019

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Dear Ms. Allanie, Thank you so much for sharing this very kind review about your recent experience at Hili Rayhaan by Rotana Al Ain! I am extremely delighted to read that you consider us as your "Destination Hotel". Your satisfaction with the services, colleague’s behavior, facilities and the kind of accommodation we offer helped to motivate the team to continue deliver the quality service that all our guests deserve. Your kind review has been shared with everyone in the team especially June and we are all look forward to welcoming you again on your next visit. Best Regards, Ibrahim Addam General Manager

Responded August 26, 2019
Hili Rayhaan by Rotana Hotel
9.2
Exceptional
Saad from Oman
Family with young children
Twin Classic Room
Stayed 1 night in December 2019

Good staying ”

Clean and friendly staff

Reviewed June 21, 2022

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Dear Mr. Saad, Thank you for sharing your feedback on [INSERT SOURCE NAME]. I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations. We look forward to welcoming you back. Best regards, Ibrahim Addam General Manager

Responded June 23, 2022
Hili Rayhaan by Rotana Hotel
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