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Hilton Birmingham Metropole Hotel

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Very good
Based on 128 reviewsSee what guests said
7.4
Hilton Birmingham Metropole Hotel
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8.2 Excellent location
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8.2Location
  • 600 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Deluxe Junior Suite
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  • 37 m²/398 ft²
  • 1 super king bed
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Single Hilton Guestroom
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  • 14 m²/151 ft²
  • Non-smoking
  • 1 single bed
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Queen Guest Room
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  • 21 m²/226 ft²
  • 2 king beds
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Queen Executive Room
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  • 24 m²/258 ft²
  • Non-smoking
  • 1 queen bed
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One-Bedroom King Suite
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  • 66 m²/710 ft²
  • 1 super king bed
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Twin Hilton Deluxe
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  • 21 m²/226 ft²
  • Non-smoking
  • 2 double beds
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Twin Executive Room
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  • 24 m²/258 ft²
  • Non-smoking
  • 2 double beds
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Single Hilton Deluxe
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  • 14 m²/151 ft²
  • Non-smoking
  • 1 double bed
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King Suite
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  • 64 m²/689 ft²
  • Non-smoking
  • 1 king bed
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Deluxe King Suite
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  • 37 m²/398 ft²
  • Non-smoking
  • 1 double bed
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The property

Non-smoking rooms/floorsYes
Number of rooms 750

Verified guest reviews

Agoda Reviews (128)
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Cleanliness7.4
Facilities6.7
Location8.2
Room comfort and quality7.6
Service7.4
Value for money6.6
Provided by verified guests of Agoda
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6.4
Andrew from United Kingdom
Business traveler
Queen Access Deluxe
Stayed 1 night in September 2017
Travelodge/ibis
Location is perfect if you are going to the NEC, and you cannot fault the staff who were perfectly pleasant. However don't expect a usual Hilton room. It cost us £175 for one night with no breakfast (which cost £25 for one person for a full English, crazy). The bed and room was well below usual Hilton standard, and the TV reception was like something from the mid 90s. There was an outside balcony which I asked if I could vape from, I couldn't (no problem) but then had to deal with someone smoking and the smell coming into the room when we opened the door for fresh air in the morning. I don't have a problem staying in cheaper hotels, if they are cheap! I just think the price of service should reflect the quality of the room and breakfast should definitely be included.
Reviewed September 25, 2017
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4.8
Annalisa from United Kingdom
Group
Twin Hilton Deluxe
Stayed 1 night in August 2017
Disappointing
I had a deluxe twin room to share with a friend and it didn't look like a 4 stars hotel's room. No complimentary bottles of water, no slippers or bathrobes and not even toiletries for each guest. The bath looked really old and stained, really difficult to regulate water temperature. It would need a refurbishment. Not what you would expect in a 4 stars hotel. Definitely not going back there another time, as it's not good value for money. You can find cheaper and better modern 3 stars hotel with breakfast included. The indoor swimming pool looked lovely but there was a waiting list to use it, so I gave up.
Reviewed August 21, 2017
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4.4
David from United Kingdom
Couple
Twin Hilton Deluxe
Stayed 1 night in February 2017
Substandard room
Substandard room, damp carpet, potential health hazard. Overall high prices and parking extra £12 per night. Nice pool, limited gym. Food from bar also mediocre quality for price. Staff approachable.
Reviewed February 22, 2017
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8.4
Mike from United Kingdom
Group
Twin Hilton Deluxe
Stayed 3 nights in November 2016
Great hotel but food and drink is way over priced
Had a good time but £11 for a fish finger butty or £5.15 for a beer is a joke. The room was great apart from the TV picture was bad like an old TV. The hdmi and scart sockets dont work either also £29 for 3 days of wifi not gonna happen ever
Reviewed November 26, 2016
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7.2
Anne from United Kingdom
Couple
Stayed 1 night in October 2016
Good exhibition site hotel
Great breakfast. More care needs to be taken on room maintenance and cleaning. Also room was too cold despite turning AC up to max temp. Staff very friendly and helpful.
Reviewed October 24, 2016
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8.4
Helan from United Kingdom
Business traveler
Twin Hilton Deluxe
Stayed 1 night in October 2016
Stay
We were visiting the NEC and the location was excellent.
Reviewed October 12, 2016
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6.8
Amanda from Canada
Family with teens
Twin Hilton Deluxe
Stayed 4 nights in May 2016
Staff Awesome, Room Meh...
Our window was broken, it opened only 5 cm for fresh air and the bottom was damaged causing a constant draft. The concierge and Security manager were amazingly helpful when I needed to get ahold of the airport immediately!
Reviewed May 10, 2016
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2.0
Lee from United Kingdom
Family with young children
Family Hilton Guestroom
Stayed 1 night in November 2015
Never again
Terrible the staff were rude and not helpful. The room didn't even look like it had been cleaned.
Reviewed November 23, 2015
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8.3
Joe from Ireland
Business traveler
Twin Hilton Deluxe
Stayed 3 nights in April 2015
Traffex 2015
Staff were excellent , rooms were clean, breakfast was very good
It was a last minute booking so had no choice , had to take what was available. Enjoyed the stay except considered it very expensive for the type of twin bed rooms we had. Very small single beds (on wheels) , furniture & fittings very dated, & hall & room had a stale smell. The Safe refused to work, no water or refrigerator in the rooms. At best a 3 star. Rooms were spotless . Breakfast excellent but long queues for breakfast & hot food. Reception staff & conseigue staff were excellent .
Reviewed April 27, 2015
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4.3
Ashish from India
Business traveler
Single Hilton Deluxe
Stayed 5 nights in February 2015
When at NEC , Stay at Hilton Metropole
Location , Buzz , Breakfast
I was told there is a free shuttle to the airport every 20 minutes round the clock. However , I had to pay GBP 6 to the "Taxi driver" who drove me there !
Reviewed February 26, 2015
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Hilton Birmingham Metropole Hotel
|Very good 7.4
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