8.3

Excellent
/10
(1,938 reviews)See what guests said
View12
Housekeeping6
Food & Dining2
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Green Island 120 m
The Reef Hotel Casino 130 m
Cairns Esplanade Lagoon 450 m
Esplanade Boardwalk 490 m
Night Markets 500 m
Michaelmas Cay 550 m
Cairns Aquarium 850 m
Muddy's Playground 1.1 km
Cairns Botanic Gardens 4.0 km
Gallo DairyLand 6.0 km
Nearby landmarks
Rotary Park 80 m
Green Island 120 m
The Reef Hotel Casino 130 m
Cairns Rainforest Dome 180 m
Cairns Boat Hire 190 m
Figtree Playground 190 m
Fig Tree Playground 190 m
Cairns Cenotaph 200 m
Fogarty Park 220 m
Anzac Park 230 m
Hilton Cairns

"Great service from the staff, they were very friendly and accommodating."

Lisa - August 28, 2019
Double Hilton Deluxe - Guestroom Hilton Cairns
Lobby Hilton Cairns
Lobby Hilton Cairns
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Free Wi-Fi

Hilton Cairns

34 Esplanade , Cairns City Center, Cairns, Australia, 4870 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Green Island
Within 120 m of property
Attention

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 960 meters to public transportation

  • Airport transfer

  • Located in heart of Cairns

  • Hot tub

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Cairns every 20 minutes on Agoda.com
Value for money7.7
Distance to city center0.5 km
Location rating9.3
Nearest airportCairns Airport (CNS)
Distance to airport6.0 km

Rooms available at Hilton Cairns

Excellent
Room comfort & quality
8.5
Double Hilton Executive Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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King Hilton Executive Room
...
  • Room size: 30 m²/323 ft²
  • Harbor view
  • 1 king bed
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Double Hilton Deluxe
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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Double Hilton Guest Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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King Hilton Deluxe
...
  • Room size: 30 m²/323 ft²
  • Harbor view
  • 1 king bed
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King Hilton Guest Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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King Hilton Spa Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Hilton Premier Suite
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 1 queen bed
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Staycation Offer - Deluxe King Waterview Room with Free Breakfast (daily, for 2 guests only) and Parking
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 king bed
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Double Hilton Spa Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hilton Cairns?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Cairns?

For those who wish to drive their own cars, Hilton Cairns has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 15 AUD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Cairns with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hilton Cairns?

Start your mornings right, with the continental and buffet breakfast options offered at Hilton Cairns. Adults can enjoy breakfast offered with an additional charge of 35 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Cairns?

Hilton Cairns features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch.

Can special events be hosted at Hilton Cairns?

You may choose an outdoor venue for your special gathering.

Can business events be hosted at Hilton Cairns?

On-site venues and convenient event services make Hilton Cairns an ideal choice for hosting meetings. Meeting stationery is available to help your business event or meeting a successful one.

What is the smoking policy at Hilton Cairns?

Hilton Cairns does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Hilton Cairns?

The closest train, metro, or bus station to Hilton Cairns is Cairns Railway Station, 990 m away.

What restaurants are nearby Hilton Cairns?

Hilton Cairns is located in Cairns City Center, famous for good restaurants such as Simply Italian, Mondo Cafe Bar & Grill and Marina Paradiso.

What popular shopping places are close to Hilton Cairns?

Located in the Cairns City Center area, Hilton Cairns is close to great shopping choices like Night Markets, Rusty's Market and DFO Cairns, Direct Factory Outlets.

What are popular attractions near Hilton Cairns?

Hilton Cairns’s location in the Cairns City Center neighborhood makes it close to famous attractions including Cairns Botanic Gardens, Green Island and Cairns Aquarium.

What popular natural sightseeing spots are close to Hilton Cairns?

Hilton Cairns is located within Cairns City Center, which makes it conveniently close to natural sights including Esplanade Boardwalk, Michaelmas Cay and Cairns Holiday Park.

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Explore the neighborhood

What people love about Hilton Cairns

  • 9.6

    Exceptional

    "Pool and spa also great down stairs in beautiful gardens."

    Chris

    |

    March 26, 2018

  • 10.0

    Exceptional
    Location

    "Great location, ambiance and all round hospitality."

    Sebastiano

    |

    February 19, 2021

  • 9.6

    Exceptional
    Location

    "Good Location, ideal for business travel"

    Alain

    |

    May 26, 2018

Property ranking|Compared to 533 Cairns properties
See all rankings
Location score
9.3/10
Room comfort score
8.5/10
Cleanliness score
8.5/10
Service score
8.4/10
Better than
95
%
of Cairns properties
Better than
94
%
of Cairns properties
Better than
90
%
of Cairns properties
Better than
85
%
of Cairns properties
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Overall rating:

8.3

Excellent
1,938 reviews
Cleanliness
8.5
Facilities
7.9
Location
9.3
Read all reviews >
What travelers say they love:
Lovley hotel , clean , and great location ! Would stay again...
Ben from United Kingdom
Couple
More about Hilton Cairns

More about Hilton Cairns

Located near the Great Barrier Reef, the Hilton Cairns is a perfect place to stay in the tropical city Cairns. Overlooking the Trinity Inlet, the property is located near a shopping center, only 10 minutes way from the airport and 500 meters from the Cairns Convention Center, making it conveniently situated for whatever is on the itinerary. The property has a lot to offer with a swimming pool, health club, spa, tropical gardens, and three fantastic restaurants. Mondo on the Waterfront is the most exciting restaurant on the waterfront the Hilton Cairns has to offer, where guests are able to relax in the soothing atmosphere while taking pleasure in dining in an alfresco style. For the guest’s convenience and comfort, each room is equipped with high speed internet and a private balcony. Be it for a leisure or business reason, there is a feeling of tranquility when staying at Hilton Cairns.

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Most talked about facilities

Swimming Pool

10 mentions

Breakfast

9 mentions

View

9 mentions

Housekeeping

8 mentions

What they offer

8.8

Excellent
Breakfast

"the room is nice , we had a nice view , breakfast was lovely"

Sonja

|

October 12, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Vegetarian
Vegan
Full English/Irish
Gluten-free

Restaurants on site

Mondo on the Waterfront
Cuisine:International
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hilton Cairns from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.5
Facilities7.9
Location9.3
Room comfort and quality8.5
Service8.4
Value for money7.7
High score for Cairns
Rating
9+ Exceptional (105)
8-9 Excellent (67)
7-8 Very Good (57)
6-7 Good (29)
<6 Below Expectation (26)
Time of the year
Mar - May (56)
Jun - Aug (79)
Sep - Nov (82)
Dec - Feb (67)
Don't miss out!Users are booking a place in Cairns every 20 minutes on Agoda.com
All guests (408)
All room types
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Show reviews that mention 

Showing 284 verified guest comments
12345
10.0
Exceptional
Yves from Philippines
Solo traveler
King Hilton Guest Room
Stayed 3 nights in June 2015

Awesome stay”

Location, food, excellent staff

I've had the best stay at Hilton. The receptionist upgraded me to an ocean-view room (awesome!), and the room was spectacular. The view was excellent, and the breakfast selections were delicious - everything for everyone. I booked all my adventure trips just downstairs near the reception area, and I got to do all the must-do things in Cairns. I got to use the pool, although the gym equipments were quite old and unmaintained. The location of this hotel is awesome - right outside is the harbour and shops/restaurants close by. The staff were excellent - props to the desk staff, breakfast staff, and the nice housekeeping lady. I wanted to just stay in the hotel, but there were lots of things to do while in Cairns - Kuranda, Great Barrier Reef, etc. Staying at Hilton really made my stay in Cairns unforgettable.

Reviewed June 30, 2015

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8.7
Excellent
Christina from Australia
Group
Double Hilton Deluxe
Stayed 1 night in January 2012

clean stylish hotel in great location”

clean, modern look, location, service with a smile

i booked a double hilton deluxe room for a quick overnight stay at the hilton cairns. the room was clean and modern, with all the necessary amenities. the double hilton deluxe was made up of two very comfortable double beds. i paid extra for an ocean-view room but there is currently construction on the wharf so won’t bother with that next time. the room’s balcony was also a lot smaller than i expected. the hotel has a lovely pool and gym area and a business room for free email access. reception was very helpful. hotel parking costs $9 a day. i didn’t visit the in-hotel restaurant “hanuman” but heard very good reviews

Reviewed February 02, 2012

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8.8
Excellent
Kylie
Couple
Double Hilton Guest Room
Stayed 5 nights in August 2019

Customer service ”

Thank you to Jason, Bill and staff @ Hilton Cairns, we. got the exceptional customer service. The council was conducting dredging in the water and the staff at the hotel ‘making it right’ kept us update, offered extra services to compensate. It was my birthday as well and they sent a special message to our room with a gift. These days so many choices of places to stay.. it’s the little thinks. Thanks Hilton Cairns we really enjoyed our stay!

Reviewed September 07, 2019

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9.0
Exceptional
aaron from Australia
Couple
King Hilton Spa Room
Stayed 2 nights in February 2012

."Lovely hotel and service with a smile"”

Service was awesome . Rooms Very Clean . Pool was great . Staff very Happy and Friendly

had a great stay at the cairns hilton , stayed in many places in cairns and the hilton rates highly amongst the ones we have stayed at. got a late check out no problems also had a room service main meal on the saturday night the was out of this world and very well priced . will stay there again forsure.

Reviewed February 22, 2012

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8.7
Excellent
Ka from Hong Kong SAR, China
Couple
King Hilton Spa Room
Stayed 3 nights in November 2012

Excellent location!”

Excellent location!

We stayed 3 nights in Hilton Cairns Hotel for our honeymoon. The hotel is located in the center of Cairns and is closed to the ferry terminal for our trip to the Great Barrier Reef. The spa in the room is great and we enjoy using it after our water activities in day time. The hotel is also close to the casino which we visited at night.

Reviewed November 15, 2012

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9.6
Exceptional
John from Australia
Couple
King Hilton Executive Room
Stayed 5 nights in July 2018

Home from home”

We've stayed at the Hilton Cairns on many occasions and have found everything to our liking. A bit like being home from home!! Executive Lounge staff Anne, Naoki, Sayhl excellent, can't fault the service. We'll be back!! JD & Lyn Brisbane

Reviewed July 24, 2018

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9.3
Exceptional
Kendra from Australia
Couple
Double Hilton Guest Room
Stayed 1 night in December 2011

Great location, comfortable beds”

Comfortable beds, good sized rooms, clean, good sized pool

The rooms are of a good size and very comfortable. The Hilton is close to the Cairns Esplanade, which is full of good restaruants, the Pier and the Casino. Our room was very quiet and clean. A lovely stay - would highly reccommend it!

Reviewed December 22, 2011

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9.7
Exceptional
Chi from Hong Kong SAR, China
Couple
King Hilton Guest Room
Stayed 3 nights in February 2013

Great services”

Near to wharf to Great Barrier Reef

I was lucky to get upgraded to executive floor, so following comments are based on my experience on staying in executive room with king size bed. Price are good and considered affordable to couples. Location of hotel is near wharf to Great Barrier Reef so that you don't need to wake up so early to catch a shuttle and around 10 minutes walk to The Lagoon and City Square. Hotel is next to a river and a little bit away from city center, so it is quite quiet there. Sea view room is basically block by another building but you may still see some. Remember to request for when you book the hotel. Staff is very nice and performs very well. Hotel is fabulous, air-conditioned, clean, etc. Room card is need in lift to press the buttons for better security. Room is quite big and has a little balcony. My room was not a sea view one but still can see a little bit (I was in room 916). There are a big glass table for your computer and a nice chair for your comfort. Bed is very large. Free Wifi access is provided in the lobby, although it is a little bit slow. Swimming pool opens 6am - 10pm and gym room opens 24-hours.

Reviewed March 05, 2013

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8.7
Excellent
Nithianunden from Australia
Business traveler
King Hilton Spa Room
Stayed 2 nights in July 2015

Weekly Visitor”

Efficient Front Desk, Nice size rooms,Location

I normally stay in Cairns approximately 3 nights a week. I often stay at the Shangri-La and at the Hilton. I would like to recommend that the TV options for the Hilton need to get a revamp as the other hotels offer much more content.

Reviewed July 26, 2015

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8.3
Excellent
Gabrielle from Australia
Solo traveler
King Hilton Guest Room
Stayed 2 nights in July 2011

Great Location,and great service”

Location, great views

had a loverly 2 night stay in cairns at the hilton hotel, it is in a great location, just across the road from the casino, and one block from the shopping strip, also easy to accses the boardwalk along waterside. the view from my roon was to the north so l had great water views. the room was very comfortable with everything l needed.

Reviewed July 30, 2011

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8.0
Excellent
Yasuhide from Japan
Group
Double Hilton Deluxe
Stayed 3 nights in June 2013

Clean Room , Comfortable bed”

Near Port Clean Room Comfortable bed

I went to Cairns for Scuba-diving. Hilton Cairns Hotel is near Cairns Port. So I could go to the Cairns Port in few minutes. The Hotel is near restaurants,too. I was happy with Hilton Cairns Hotel.

Reviewed July 04, 2013

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9.7
Exceptional
Martin from Indonesia
Family with young children
Double Hilton Deluxe
Stayed 3 nights in November 2011

Lovely hotel with a great location”

Location is the best. Close to city, casino, and beach.

overall we are satisfied staying at hilton. great room view to the beach, close to casino and city. the restaurants not bad at all with reasonable price. nice and private swimming pool area. cons: we had unpleasant experience from the staff that worked in the travel booking information. from the body language she didn't seem helpful and act like we were not important. we just left her and made a booking outside the hotel. other than that we are happy and will come back.

Reviewed November 14, 2011

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9.0
Exceptional
Jasmine from Singapore
Couple
King Hilton Spa Room
Stayed 3 nights in October 2015

Good location to the harbour for activities”

Room was clean and location is convenient.

Room was clean and lcoation is good. Staff are friendly to help us on the queries of the surrounding area and helped us to book a taxi to the airport. Would stay again in this hotel if going back to Cairns again.

Reviewed October 31, 2015

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8.3
Excellent
Pak from Hong Kong SAR, China
Couple
King Hilton Guest Room
Stayed 2 nights in October 2012

Very Good Hotel”

Good Place with Seaview

Such a good hotel with excellent customer service. Very close to the center of Cairns, pier for the coral reef, casino, souvenir shops etc. With cheap parking space. Just 10 mins drive from airport. Rooms are big and clean. Absolutely enjoyable stay.

Reviewed October 16, 2012

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9.0
Exceptional
Sio from Macau SAR, China
Solo traveler
King Hilton Guest Room
Stayed 5 nights in December 2015

Everything is good”

Location, friendly staff, comfortable

The hotel is located at cairns waterfront and is near to the terminal and night market. Comfortable room with everything you need. Will recommend to others.

Reviewed December 16, 2015

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10.0
Exceptional
Clifford from Australia
Couple
Double Hilton Guest Room
Stayed 1 night in February 2014

Excellent hotel - attentive staff - 10 out of ten.”

Room, breakfast, staff

The hotel is an island of comfort in Cairns. Terrific staff, cleanliness exceptional. I highly recommend it to all stayers. Close to everything. Select a water view if available.

Reviewed March 04, 2014

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8.7
Excellent
REBECCA from Australia
Couple
King Hilton Deluxe
Stayed 3 nights in September 2012

Great Location - some rooms have noise issues”

Fantastic views of Trinity Inlet form Deluxe rooms. Great Buffet breakfast

We decided to spend 3 days for our anniversary at th hilton after spending a wonderful time there for our honeymoon two years earlier. We assigned room 321 which had fantastic water views, was clean and the bed comfortable however, a noisy airconditioning system prevented a good sleep. We noted the issue to staff and were switched to room 621 the next day. Again, the air conditioning was noisy and in addition a very loud whirring noise occurred from around 10.30 pm on and off for an hour or more and we could hear people stomping around upstairs and coming and going for half the night. Tea, coffee and milk supplies were minimal too. For a five star hotel we were disappointed, so after another mostly sleepless night due to the noise factor, we again mentioned this to the hotel staff at 6am. At 7am the assistant manager Marlon, phoned to apologise for the inconvenience and offered for us to have the buffet breakfast that morning and upgrade us to the executive floor. We accepted the offer of course and could not have been more impressed with the way Marlon looked after us from the time he became aware of the problems. It may have been our last day but Marlon's kindness, the room we were given and the inclusions really made up for the two troublesome nights. I'm sure the air conditioning and other issues will be addressed and we'll definitely return in the future.

Reviewed September 11, 2012

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6.0
Keung from United Kingdom
Family with teens
Double Hilton Guest Room
Stayed 4 nights in November 2011

Good rooms but average staff”

Room was clean and comfortable

Baseline: room was clean and comfortable. Good location. However, it was ironic that we encountered the least nice and least helpful people in Australia in this Hilton Hotel. I used the word "least" because they were not rude, but just disappointing when compared to other people we encountered in tours, hotels, on the street in Sydney / Ayers Rock / Cairns. 1. The experience started before trip. I booked all my hotels through Agoda.com. At that time Qantas was affected by industrial action. I wrote to my hotels to see if they can change their cancellation policy. Reply from Raddison hotel in Sydney: we have changed our cancellation policy for you, please reply if you need it, we will contact Agoda for the change. Reply from Hilton: your booking was made through Agoda, please contact them yourself. Impression: Hilton, you're not doing anything wrong, but others could do it and you couldn't. That simple. 2. When we arrived at the hotel, staff at the door kept talking among themselves and didn't help with our baggage. We had to go a long way to avoid the stairs at the front. Not impressive indeed. 3. We have flight in the afternoon. We wished for a later check-out time but they were strict about that. The first staff told me the latest check out time was 12:30, otherwise you need to pay AUD 50. The other one told me to check out at 11:00, otherwise pay AUD 50. They told us that it was because they have full booking (without even asking my check out date or a look at the computer). Hard to imagine they have full booking while restaurants in Cairns remained so empty. I checked Agoda and other booking sites. There was still plenty of rooms. Again, there was nothing wrong about that. But again, not impressive. Conclusion: Nice room, comfortable bed, good location. But I think you can get better experience in other hotels.

Reviewed November 22, 2011

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7.7
Very good
Annamaria from Hungary
Business traveler
King Hilton Guest Room
Stayed 3 nights in January 2013

great location”

views

The hotel is located conveniently on the Esplanade. Since cairns is a real hothouse the staff offers a constant supply of ice cold water right at the entrance. However quite unexpectedly they have nothing in the minibar. You get drinks through room service, it's not a big deal just unusual for the chain. On other thing is that the rooms smell of some very strong chemical.

Reviewed January 20, 2013

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8.3
Excellent
Annamaria from Hungary
Business traveler
King Hilton Guest Room
Stayed 2 nights in January 2013

comfortable hotel for busy people ”

airconditioning

In the heat of Cairns it's great to refresh in an airconditioned place. However entry to the hotel with lots of heavy bags is not convenient. One has to go around instead of having a ramp on either side of the walk in entry.

Reviewed January 20, 2013

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