Hilton Chicago

3 stars out of 5
tooltip

Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

720 S Michigan Ave, Loop, Chicago (IL), United States, 60605-2116

Highlights

Location

Excellent location to visit all nearby must see places
Great food & dining

Rated highly by Couples

Perfect for me and my friends to stay
Great View

Love the view
Gym

Facilities

Free Wi-Fi

Swimming pool

Car park

Front desk [24-hour]

Fitness center

Restaurants

Bar

Golf course

About us

Situated in the vibrant Loop area, Hilton Chicago is ideal for urban explorers seeking an exciting experience. Guests can enjoy top-notch facilities, including an exclusive indoor pool and rejuvenating sauna, along with a convenient breakfast takeaway service to kickstart the day. Accommodations feature in-room safes, refrigerators, and select rooms offer stunning views of the tranquil lake. With nearby landmarks like the iconic Buckingham Fountain just 639 meters away and the lively Maggie Daley Park at 1.3 kilometers, this hotel caters perfectly to the needs of two travelers looking to dive into the rich culture and energetic atmosphere of Chicago. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

15 travelers have booked today.

Location 8.9
Cleanliness 8.3
Facilities 8.1
Service 8.0

Based on 3,769 verified reviews

Location

8.9

Cleanliness

8.3

Facilities

8.1

Service

8.0

Value for money

7.9

Room comfort and qua...

7.7

tooltip

Nearest transportation options

Harrison Subway Station is within 0.29 km

Van Buren Street Station is within 0.48 km

See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
More details on walking
tooltip

There are 74 places in walking distance!

Parking
Available
Walkable places
Merle Reskin Theatre
90 m
East West University
120 m
Spertus Institute for Jewish Learning and Leadership
150 m
Buddy Guy's Legends Club
150 m
The Science Institute
160 m
Popular landmarks
The Art Institute of Chicago
760 m
Shedd Aquarium
980 m
Millennium Park
1.1 km
Cloud Gate
1.1 km
Skydeck Chicago - Willis Tower
1.2 km
Closest landmarks
The Loop
230 m
Upper Hutchinson Field
240 m
Gen. John Logan Memorial
260 m
Auditorium Parking
300 m
Plymouth Court Garage
330 m

Good to know

Value for money7.9
Location rating8.9
Nearest airportMidway International Airport (MDW)
Distance to airport13.5 km

Select your room

1/11

Lakeview Room - 1 King Bed

36 m²/388 ft²
Max 2 adults
1 king bed
  • Lake view

1/10

High Floor Superior Room - 1 King Bed

36 m²/388 ft²
Max 2 adults
1 king bed
1/11

DUSABLE SUITE

Max 8 adults
1 king bed and 2 double beds
  • Lake view

1/10

Junior Suite - 1 King Bed

42 m²/452 ft²
Max 2 adults
1 king bed

8.0

Excellent

Room comfort and quality
  • Lake (partial view) view

1/10

1 King Lakeview Mob/hear Access 3 X3 Shwr

28 m²/301 ft²
Max 2 adults
1 king bed
  • Lake view

1/10

1 KING BED 1 BEDROOM PARLOR SUITE

82 m²/883 ft²
Max 2 adults
1 king bed
  • Sea view

1/9

LAKEVIEW ROOM - 2 QUEEN BEDS

33 m²/355 ft²
Max 4 adults
2 queen beds
Fits groups
  • Lake view

1/9

1 KING MOBILITY/HEARING ACCESS W/ RI SHWR

28 m²/301 ft²
Max 2 adults
1 king bed
1/8

Standard Room - 1 double bed

25 m²/269 ft²
Max 2 adults
1 double bed
  • Lake view

1/8

1 King Bed

28 m²/301 ft²
Max 2 adults
1 king bed
Preferred by Couples

Frequently asked questions

Hilton Chicago provides car park onsite for all customers traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Hilton Chicago's policy regarding children's bedding considers guests age 18 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Hilton Chicago has a total of 29 floors.

Verified past guests that have stayed at Hilton Chicago had an average nightly stay of 2 nights at this property.

Hilton Chicago's most popular month where verified tourists have stayed the most is in August.

Verified solo travelers that have stayed at this property have given Hilton Chicago an average rating of 7.8. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given Hilton Chicago an average rating of 8.0. You can look up more specific customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

Past group travelers that have stayed at this property have given Hilton Chicago an average rating of 8.1. You can find more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Harrison Subway Station, 292.44 m away from Hilton Chicago.

Hilton Chicago is located within Loop, which makes it ideally close to natural points of interest including Millennium Park.

More about Hilton Chicago

More about Hilton Chicago

Experience Timeless Elegance at Hilton Chicago

Nestled in the heart of Chicago since 1927, the Hilton Chicago stands as a historic landmark blending timeless grandeur with modern comfort. With its iconic architecture and rich history, this hotel offers guests a luxurious retreat in the bustling cityscape, making it an ideal choice for both leisure and business travelers. Despite its age, the hotel has been thoughtfully maintained and last renovated in 1985 to ensure a blend of classic charm and contemporary amenities. Guests can enjoy a seamless check-in experience from 3:00 PM and unwind in style. Check-out is conveniently available until 11:00 AM, allowing for a relaxed departure. Hilton Chicago warmly welcomes families, offering free stays for children aged 1 to 17, making it a family-friendly destination. Whether you're here to explore the vibrant city or indulge in the hotel’s historic elegance, Hilton Chicago promises a memorable stay filled with comfort and sophistication.

Entertainment & Leisure at Hilton Chicago

Discover a vibrant array of entertainment options at Hilton Chicago, designed to elevate your stay with fun and relaxation. Unwind at the stylish bar, where expertly crafted cocktails and a sophisticated ambiance create the perfect setting for socializing or enjoying a quiet drink after a day of exploring the city. For those seeking a playful escape, the games room offers a variety of engaging activities, providing hours of entertainment for guests of all ages. Additionally, guests can browse the well-stocked gift and souvenir shop, perfect for picking up unique mementos or thoughtful gifts to remember your stay. Whether you're enjoying a leisurely evening at the bar, challenging friends in the games room, or shopping for souvenirs, Hilton Chicago ensures your entertainment needs are well taken care of, making your visit both memorable and enjoyable.

Premier Sports Facilities at Hilton Chicago

Discover a world of active leisure and wellness at Hilton Chicago, where top-tier sports facilities await you. Dive into the luxurious indoor pool, a perfect oasis for relaxation and invigorating swims regardless of the weather. Whether you're starting your day with a refreshing splash or unwinding after a busy day of sightseeing, the indoor pool offers a serene setting to rejuvenate your body and mind. For golf enthusiasts, the hotel boasts an on-site golf course, providing an exceptional opportunity to enjoy a round of golf just steps from your room. Surrounded by scenic views and expertly maintained greens, it’s ideal for both beginners and seasoned players looking to sharpen their skills. Complementing these amenities is a fully equipped fitness center, featuring modern equipment designed to help you stay active and energized during your stay. Hilton Chicago’s sports facilities are tailored to cater to your active lifestyle, ensuring a memorable and health-conscious experience.

Convenience Facilities at Hilton Chicago

Experience seamless comfort and security during your stay at Hilton Chicago, where a range of convenience facilities are thoughtfully available to enhance your visit. Guests can enjoy the ease of free Wi-Fi in all rooms and public areas, ensuring you stay connected whether you're working or relaxing. For added convenience, daily housekeeping services keep your space fresh and inviting, while luggage storage options make it simple to explore the vibrant city without worry. For your safety and peace of mind, the hotel offers secure safety deposit boxes, allowing you to store valuables with confidence. Business travelers and leisure guests alike can indulge in exclusive access to the executive lounge, providing a quiet retreat with complimentary amenities. Additionally, the hotel’s laundry service offers a practical solution for maintaining your wardrobe, making your stay both comfortable and convenient from start to finish.

Convenient Transport Facilities at Hilton Chicago

Guests staying at Hilton Chicago enjoy the convenience of onsite parking facilities, including a secure and spacious car park that makes arriving and departing effortless. Whether you're visiting for business or leisure, the valet parking service ensures a seamless experience, allowing you to drop off and pick up your vehicle with ease and professionalism. This hassle-free access to your car means you can focus on enjoying your stay without worrying about parking logistics. The hotel’s onsite car park offers ample space for guests, providing peace of mind and easy access to the hotel’s amenities. The valet service further enhances convenience, with trained staff ready to assist you, making your arrival and departure smooth and stress-free. Hilton Chicago’s transport facilities are designed to cater to your comfort and convenience, ensuring a truly enjoyable stay in the heart of Chicago.

Luxurious and Comfortable Room Facilities at Hilton Chicago

Experience the ultimate comfort in the elegantly appointed rooms of Hilton Chicago, where modern amenities meet classic sophistication. Each room features air conditioning to ensure a perfect temperature, along with blackout curtains that guarantee restful sleep. Guests can unwind with in-house movies on the television or catch up on the latest news with a daily newspaper delivered to their door. For added convenience, rooms are equipped with a hair dryer, toiletries, and a selection of complimentary tea and coffee, making your stay truly effortless. Spacious and thoughtfully designed, the rooms include a mini bar, refrigerator, and a balcony or terrace that offers stunning views of the city. The separate living room provides a relaxing space to unwind, while satellite or cable TV keeps you entertained. Whether you're here for business or leisure, Hilton Chicago ensures a luxurious stay with ample amenities, including linens that add to your comfort and a well-stocked coffee/tea maker to start your day on the right note.

Exceptional Dining Experience at Hilton Chicago

Indulge in a memorable culinary journey at Hilton Chicago’s exquisite restaurant, where a diverse menu crafted with fresh, high-quality ingredients awaits to satisfy every palate. Whether you're craving a hearty breakfast to start your day or a sophisticated dinner after a day of exploring the city, the restaurant offers a welcoming atmosphere paired with attentive service to enhance your dining experience.

Luxurious Room Options at Hilton Chicago for Every Traveler

Discover a diverse selection of rooms at Hilton Chicago, designed to cater to various preferences and needs. Whether you're seeking a cozy Standard Room with a Double Bed, a spacious One Bedroom Parlor Suite, or a luxurious Two Bedroom Presidential Suite, you'll find the perfect accommodation to enhance your stay. For those who prefer stunning views, the Lakeview Rooms with either a King or Double Beds offer picturesque vistas of the city or lake, adding an extra touch of serenity to your experience. Additionally, guests requiring accessible accommodations can choose from a range of mobility and hearing accessible rooms, ensuring comfort and convenience for all. Booking your preferred room type through Agoda ensures you receive the best prices available, along with a seamless, hassle-free reservation process. Enjoy the ease of comparing options and securing your ideal stay effortlessly, all while benefiting from exclusive deals and discounts. Whether you're visiting for business, leisure, or a special occasion, Hilton Chicago's diverse room offerings combined with Agoda’s user-friendly platform guarantee a memorable and stress-free booking experience.

Explore the Vibrant Loop District in Chicago

Located in the heart of downtown Chicago, the Hilton Chicago Hotel offers guests the perfect base to explore the vibrant Loop district. Known for its iconic architecture, bustling streets, and rich history, the Loop is a must-visit destination for both business and leisure travelers. Immerse yourself in the city's cultural scene by visiting world-class museums like the Art Institute of Chicago and the Chicago Cultural Center, which are just a short walk away from the hotel. Take a stroll along the picturesque Millennium Park, where you can marvel at the famous Cloud Gate sculpture, also known as 'The Bean.' Food enthusiasts will be delighted by the diverse dining options in the Loop. From trendy gastropubs to upscale steakhouses and authentic deep-dish pizza joints, there is something to satisfy every palate. After a day of exploration, unwind with a cocktail at one of the rooftop bars, offering breathtaking views of the city skyline. With its convenient location and endless attractions, the Loop district is a vibrant and dynamic neighborhood that guarantees an unforgettable stay in Chicago. Book your stay at the Hilton Chicago Hotel and immerse yourself in the energy and excitement of this iconic area.

Seamless Journey from Chicago Airports to Hilton Chicago in the Loop

Traveling from Chicago’s major airports to the luxurious Hilton Chicago is both convenient and effortless. O'Hare International Airport, situated approximately 17 miles from downtown Chicago, offers multiple transportation options. Passengers can opt for the CTA Blue Line train, which provides a direct and economical route to the Loop area, with the Clark/Lake station just a short walk from the hotel. Alternatively, ride-sharing services like Uber and Lyft are readily available, offering a comfortable and direct transfer straight to the hotel entrance. For those with luggage or seeking a more private option, airport shuttles and private taxis are available 24/7, ensuring a smooth and hassle-free journey. Midway International Airport, located about 10 miles from downtown, also provides convenient transportation choices. The CTA Orange Line train connects Midway to the Loop in approximately 25 minutes, with the nearest station just a few blocks from the Hilton Chicago. If you prefer a quicker, door-to-door service, ride-sharing or private taxis are excellent options, especially during peak hours. Whether arriving from O'Hare or Midway, travelers can enjoy a comfortable, efficient, and scenic route into the heart of Chicago, making your journey to the Hilton Chicago as enjoyable as your stay.

Explore Iconic Landmarks Near Hilton Chicago

Situated in the heart of Chicago, Hilton Chicago offers convenient access to some of the city's most renowned attractions. Just a short walk away, Millennium Park invites visitors to experience stunning public art installations like the famous Cloud Gate sculpture, affectionately known as 'The Bean,' and the whimsical Crown Fountain. For those seeking breathtaking city views, the Skydeck Chicago at Willis Tower provides an exhilarating experience from one of the tallest buildings in the Western Hemisphere. Beyond these landmarks, guests can explore the fascinating exhibits at the Field Museum or enjoy the vibrant aquatic life at Shedd Aquarium. The Chicago Riverwalk offers scenic strolls along the water, while the Adler Planetarium presents cosmic wonders. Family-friendly Maggie Daley Park and the Cultural Center add to the diverse array of nearby attractions, making Hilton Chicago the perfect starting point for an unforgettable exploration of the Windy City.

Convenient Public Transport Options Around Hilton Chicago

Located in the heart of Chicago, Hilton Chicago offers unparalleled access to the city's extensive public transportation network. Guests can easily reach the hotel via several nearby subway stations, including Clark/Lake, Washington, Monroe, Jackson, LaSalle, and Harold Washington Library-State/Van Buren. These stations connect travelers to multiple subway lines, making it effortless to explore the city's vibrant neighborhoods, cultural landmarks, and business districts. In addition to the subway options, the hotel is conveniently situated near key railway stations such as Washington/Wells, Quincy, LaSalle/Van Buren, and Adams/Wabash. These railway stations facilitate seamless travel for those arriving from or heading to other cities and regions. Whether you're commuting for business or leisure, the surrounding public transport stations provide quick, reliable, and accessible options to navigate the bustling city of Chicago with ease.

Culinary Delights Around Hilton Chicago

Just steps from Hilton Chicago, a diverse array of dining options awaits to satisfy every palate. For a nostalgic American diner experience, Eleven City Diner offers hearty breakfast and comfort food classics. Enjoy breathtaking city views while dining al fresco at Cindy's Rooftop, perfect for a relaxing evening. Yolk - South Loop serves up inventive breakfast and brunch favorites in a vibrant setting. The Dearborn provides contemporary American cuisine with a cozy, inviting atmosphere, while The Gage offers upscale pub fare and an extensive beer selection. For a traditional Chicago experience, Miller's Pub and The Berghoff Restaurant deliver classic dishes in historic surroundings. Savor flavorful steaks and American favorites at Sweetwater Tavern & Grille near Michigan Plaza, or indulge in Southern-inspired dishes at Lowcountry South Loop. For a taste of Latin American flavors, Bombon offers delicious treats in a lively ambiance. Whether craving casual bites or refined dining, the neighborhood's culinary scene complements your stay at Hilton Chicago perfectly.

Nearby Shopping Landmarks to Explore

Just steps from Hilton Chicago, immerse yourself in a diverse shopping experience with a variety of unique landmarks. Discover the architectural marvel of the Illinois Artisans Shop, where handcrafted treasures await. For photography enthusiasts, Central Camera offers an extensive selection of camera gear and accessories. Art lovers will appreciate the Chicago Architecture Foundation, a hub of architectural knowledge and souvenirs. Bookworms can browse through the Prairie Avenue Bookshop and Afrocentric Bookstore, both offering a curated selection of titles. For music and record collectors, Rock Records provides an eclectic mix of vinyl and memorabilia. Fashion and department shopping are conveniently accessible at the historic Carson, Pirie, Scott and Company Building, a true Chicago icon. Finally, for those seeking creative supplies, Loopy Yarns and Poster Plus cater to craft lovers and art enthusiasts alike, making the area a vibrant shopping destination for all interests.

Luxurious Comfort at Hilton Chicago: A Premium Stay in the Windy City

The Hilton Chicago offers an exceptional lodging experience with room rates ranging from $401 to $450 per night, positioning it as a premium choice for travelers seeking comfort and elegance. This price point reflects the hotel’s upscale amenities, historic charm, and prime location in the heart of Chicago, making it an ideal option for those looking to indulge during their visit. In comparison, the average hotel room in Chicago typically costs between $251 and $300 per night. While this provides a more budget-friendly option for travelers, the Hilton Chicago’s higher price range underscores its status as a luxury hotel that offers superior service, spacious accommodations, and a range of exclusive amenities. Whether you're visiting for business or leisure, choosing Hilton Chicago guarantees a memorable stay that combines sophistication with convenience.

Exceptional Stay at Hilton Chicago: A Customer Favorite

Guests consistently rave about their experience at Hilton Chicago, describing it as a superb and unforgettable stay. The welcoming atmosphere, combined with the luxurious amenities and attentive service, leaves visitors eager to return. Many reviewers highlight the hotel’s comfortable rooms and prime location as key reasons for their positive experiences, making it a top choice for travelers seeking both comfort and convenience in the heart of Chicago.

Exceptional Customer Feedback Highlights Hilton Chicago’s Premier Experience

Guests consistently praise Hilton Chicago for its outstanding overall quality, reflecting a well-rounded and satisfying stay. The hotel’s impressive location earns high marks, offering convenient access to the vibrant city attractions and making it an ideal choice for travelers seeking both comfort and accessibility. With excellent facilities and a notable commitment to cleanliness, visitors often commend the hotel for creating a welcoming and hygienic environment that enhances their overall experience. While the food and dining options receive a slightly more moderate rating, guests appreciate the attentive staff who contribute significantly to a warm and professional atmosphere. The hotel also offers comfortable accommodations, ensuring a restful stay for all guests. Overall, Hilton Chicago’s combination of strategic location, quality amenities, and dedicated service makes it a highly recommended destination for travelers exploring Chicago.

Show less

Amenities and facilities

Excellent8.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Spanish
Accessibility
  • Facilities for disabled guests
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Gym/fitness
  • Sauna
  • Swimming pool
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Full american breakfast
  • Restaurants
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Pet-sitting services
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [on-site]
  • Rental car
  • Valet parking

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Full English/Irish
  • Buffet
Restaurants on site
720 South Bar
  • Cuisine: American
  • Menu: Buffet
720 South Grill
  • Cuisine: American
  • Menu: Buffet, A-la-carte
Kitty O'Sheas
  • Cuisine: American, Irish
  • Menu: Buffet
Herb N Kitchen
  • Cuisine: American
  • Menu: Buffet

Location

720 S Michigan Ave, Loop, Chicago (IL), United States, 60605-2116

Excellent8.9

Location

Airports
  • Midway International Airport (MDW)
    13.5 km
  • O'Hare International Airport (ORD)
    26.0 km
Public transportation
  • Harrison Subway Station
    290 m
  • Van Buren Street Station
    480 m
Hospital or clinic
  • Mercy Hospital
    930 m
Shopping
  • Water Tower Place
    2.8 km
Convenience store
  • 7 Eleven
    270 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Art Institute of Chicago
    760 m
  • Shedd Aquarium
    980 m
  • Millennium Park
    1.1 km
  • Cloud Gate
    1.1 km
  • Skydeck Chicago - Willis Tower
    1.2 km
  • The Magnificent Mile
    2.5 km
  • Navy Pier
    2.7 km
  • 360 Chicago Observation Deck
    2.9 km
  • Wrigley Field
    8.8 km
  • Museum of Science and Industry
    9.8 km
Nearby landmarks
  • Merle Reskin Theatre
    90 m
  • East West University
    120 m
  • Spertus Institute for Jewish Learning and Leadership
    150 m
  • Buddy Guy's Legends Club
    150 m
  • The Science Institute
    160 m
  • Spertus Institute
    160 m
  • Spertus Museum of Judaica
    170 m
  • Museum of Contemporary Photography
    190 m
  • Columbia College
    190 m
  • Loopy Yarns
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-0 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 1-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • All guests need to pay USD 25 Destination Fee at the hotel upon arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-out from11:00
Getting around
  • Airport transfer fee25 USD
Extras
  • Daily Internet/Wi-Fi fee13 USD
  • Breakfast charge (unless included in room price)27 USD
The property
  • Year property opened1927
  • Number of floors29
  • Most recent renovation1985
  • Non-smoking rooms/floorsYes

Property announcements

Daily Mandatory Destination Charge includes: Premium guest internet access; daily $10.00 food and beverage credit for use in all hotel outlets; access to hotel Athletic Club; $18 laundry/dry cleaning credit; pickleball equipment rental with 2 bottles of water.

Reviews of Hilton Chicago from real guests

tooltip

All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.1

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.4
  • 10
  • 10
  • 10
  • 8.4
  • 10
  • 10
  • 10
  • 10
  • 10

Most recent

  • Location score 8.9 out of 10 and is a high score in Chicago (IL)
    Location8.9
  • Cleanliness score 8.3 out of 10
    Cleanliness8.3
  • Facilities score 8.1 out of 10 and is a high score in Chicago (IL)
    Facilities8.1
  • Service score 8 out of 10
    Service8.0
  • Value for money score 7.9 out of 10 and is a high score in Chicago (IL)
    Value for money7.9
  • Room comfort and quality score 7.7 out of 10
    Room comfort and quality7.7
High score for Chicago (IL)

Rating

9+ Exceptional (80)
8-9 Excellent (25)
7-8 Very Good (39)
6-7 Good (15)
<6 Below Expectation (34)
Guest Type
Room Type
Language

Show reviews that mention 

Service

Mentioned in 29 reviews
sentiment-positive-indicator
37% Positive
sentiment-negative-indicator
62% Unfavourable

Location

Mentioned in 29 reviews
sentiment-positive-indicator
100% Positive

Cleanliness

Mentioned in 15 reviews
sentiment-positive-indicator
53% Positive
sentiment-negative-indicator
46% Unfavourable

Room comfort

Mentioned in 12 reviews
sentiment-positive-indicator
41% Positive
sentiment-negative-indicator
58% Unfavourable

Value for money

Mentioned in 12 reviews
sentiment-positive-indicator
33% Positive
sentiment-negative-indicator
66% Unfavourable

Parking

Mentioned in 10 reviews
sentiment-positive-indicator
10% Positive
sentiment-negative-indicator
90% Unfavourable

Room size

Mentioned in 9 reviews
sentiment-positive-indicator
77% Positive
sentiment-negative-indicator
22% Unfavourable

In room amenities

Mentioned in 7 reviews
sentiment-positive-indicator
28% Positive
sentiment-negative-indicator
71% Unfavourable

Check in

Mentioned in 7 reviews
sentiment-positive-indicator
28% Positive
sentiment-negative-indicator
71% Unfavourable
Showing 193 verified guest comments
Changed to review page 1
  1. 8.4
    Excellent
    Elizabeth from United States
    Family with teens
    TWO BATHROOMS - 2 DOUBLE BEDS
    Stayed 2 nights in December 2025

    “Great family hotel”

    I have been staying at this hotel for decades. First with my parents and now I take my own kids. This was our third or fourth stay here this year. Upon arriving to the hotel to check in, the drive up valet and garage was blocked off. I told the attendant I needed to check in because I'm staying there and he rudely pointed down the street and said keep it moving. I had never experienced this before in the 30 years staying here. With a back injury and a teenager in the bitter cold, I pulled over, downloaded spothero, found parking somewhere else, and when we walked up to the hotel the garage and valet was open again. I was really disappointed about this. Check in was easy as usual. The room was great. The bathroom was freezing but it was subzero out. There was ice on the inside of the window. I wish the doors were more soundproof since we could hear the ice machine and people running down the halls. The game room, decor, and safety of the hotel is wonderful. The bed was not comfortable which I found odd but I also have a back injury. We love staying here and being in walking distance to so much. Besides the rude unclear parking attendant, we enjoyed our stay.

    Reviewed December 17, 2025
  2. 7.6
    Very good
    Elizabeth from United States
    Family with young children
    TWO BATHROOMS - 2 DOUBLE BEDS
    Stayed 2 nights in March 2025

    “Room had two broken mini fridges and tv”

    I stayed here a lot as a kid with my family. It was never luxurious room wise but I heard they updated the place since I last stayed so we did a staycation for the weekend. Lobby was great. Clean, friendly, with games for the kids to play. Check in was easy and employee was great. Our room was big. Two bathrooms but lacked in appeal. Our TV channel guide needed a new update and didn't work and the mini fridge didn't work so there was a spare one plugged in on the other side of the room. Which also didn't work. The food options in the lobby are very expensive. $5 for a bag of chips $7.50 for a bottle of water. But, if you bring your own snacks or order food outside of the restaurant it's fine. I got my kids and I a bagel, a milk, a cup of cereal, a coffee, a piece of lemon cake and a refresher and my total was $59. I've stayed at so many hotels where there are free breakfast or affordable lobby treats and this hotel has none of that. The wifi isn't free either. I just felt like considering what I paid and $70 a night for parking, the in hotel perks lacked. I'd suggest palmer Hilton instead since it's so close to shopping and food but Conrad Hilton if you want to swim.

    Reviewed March 25, 2025
  3. 8.8
    Excellent
    XD from Singapore
    Solo traveler
    1 King Bed
    Stayed 2 nights in September 2025

    “Great location and WIFI service needs improvement”

    The location is great—it’s close to two subway stations: the red line (Harrison, 0.3 mile) and the blue line (Jackson, 0.7 mile). It’s also one of the stops for the Big Bus tour in Chicago. The room is spacious, with two queen-size beds and two bathrooms, which makes it good value for money. There’s a mandatory daily charge of USD 25 that covers internet, gym, and pool access, plus USD 10 credit for dining at the hotel. This fee cannot be opted out of. I’m fine with this arrangement, but connecting to the internet was frustrating. On both of my mobile phones, the Wi-Fi wouldn’t automatically bring up the login page. I had to use a network tool to find the gateway, and even then there wasn’t a simple login interface. Instead, it required registering with a Hilton Honors membership. I’m already a member, but there was no login option—only a form asking me to re-enter all my personal details to create a new account. When I went back to the front desk, the staff gave me a passcode to log in. The Wi-Fi setup clearly has technical issues that make it unnecessarily difficult for guests to connect. Since the USD 25 fee is mandatory, the hotel should simplify the login process and provide the passcode in every guest room. There was no WIFI user guide in the room, and I couldn’t find this passcode information anywhere in the room or lobby—I had to ask for it. Also, the USD 25 fee includes two bottles of mineral water, but once again, you have to request them from the staff before they’re provided.

    Reviewed October 02, 2025
  4. 9.2
    Exceptional
    Gurmesh from Malaysia
    Group
    2 Double Beds
    Stayed 2 nights in September 2025

    “Overall good experience ”

    Nice location, close to bus stop. Getting to and from airport is abit far via train (CTA), especially with multiple big bags, but if your alone or small bags, it is fine to walk abit. Rooms are good, clean, comfy. Unfortunately it's sometimes abit noisy from the streets (not hotels fault).

    Reviewed September 14, 2025
  5. 10.0
    Exceptional
    Meenu from India
    Family with young children
    2 Double Beds
    Stayed 3 nights in August 2025

    “Amazing stay ”

    Very friendly staff , must admit they take every effort to make your stay comfortable &. Memorable Excellent location to visit all nearby must see places Will surely come back again & again Adios

    Reviewed August 20, 2025
Changed to review page 1

This is a popular property. Don't miss out!