You get what you pay for...”

I am not going to over criticize this property because I believe the staff make every effort to provide you with a nice experience. The problems mainly involve dated facilities, unclean and unstocked common area bathrooms (particularly the lower level under lobby) and the outrageously over priced parking. Our room included a mini fridge which stayed warm and a small microwave which we found inside a cabinet, under a drainpipe..not kidding. The rooms are suites BUT don't expect to use the sofa bed as we did, for sleeping. The kids complained it was like sleeping on cement. The first morning, I noticed the tv wasn't working in bedroom and nightstand light was out. Engineering came over immediately and fixed the TV and provided me with 4 bottles of water! oh yeh, did I mention that the hotel charges you $6.50 for a bottle of water.. we're talking regular Sams Club or Costco water...not Voss or Fiji!!!! THAT is outrageous... be prepared and bring several bottles with you or visit the convenience store within walking distance of hotel. The parking situation just sucks elephant A@@.. There is no way to "nice it up". I did discover a parking garage..self park..for $36 per day versus $66 valet per day. I was told erroneous info when I checked in about the self park which is why I valeted. So word of advice, find out for yourself and self park. The lot was only about 1 block, if that. I didn't find this particular one until morning of checkout. All in all.. good location, nice and friendly staff, clean rooms and decent price for the location. I would stay here again but be a little more prepared and informed.

Good location, clean and comfortable rooms.”

The hotel was up to expectations. It was clean and comfortable. The staff were at all times friendly and obliging with a good knowledge of the area. The sightseeing was excellent with many tours of the area available. The absence of WiFi in the rooms was a problem as it was necessary to return to the hotle lobby to send and receive emails.

Cozy!”

The room was great! The location was excellent for cruising the boutique shops, fine dining and sight seeing! The staff was very helpful! Would recommend this place and will definitely return!

Exceptional”

The rooms are suites.

Very comfortable and efficient hotel”

Very comfortable and smooth stay. Will consider using the same hotel again if needs arise.

fantastic service, nice rooms great location”

The staff is very attentive and the hotel was very clean.

Greatly enjoyed stay”

Very good location, services and cost of stay It should include breakfast for every guest.

shopping and get back to comfy bed”

Nice room, good breakfast , very comfy bed and very close to shopping center

very comfy bed at shopping center”

Nice room, good breakfast , very comfy bed and very close to shopping center

Great hotel ”

Go to the pool the views are superb

wonderful ”

best location

EVRY THING OK”

EXCELANT

Hotel for IHA show”

Room is big. Good location. No bottle water. No facilities. Mattress is awful. Not worth for money.

Beautiful property!”

Great location. Great staff!

Great location, awesome stay”

Very comfortable bed, clean, great location

Wonderful stay”

This hotel was amazing very close to alot of things . Only issue i had was parking

FABLOUS”

Great experience clean room great workers good hospitality

Near by various of brand shopping ”

Top Lage”

Die Lage ist super, es ist fast alles bequem zu Fuss erreichbar, sehr schöner Strand mit atemberaubender Kulisse und Lake Front Trail 5 min, Pier und Downtown 20 min, Lincoln Park 20 min, Grant Park 30 min. Ansonsten U-Bahn 10 min. Chicago ist eine wunderschöne Stadt, die einem Besucher alles bietet. Es ist extrem sauber und ich habe noch nie so viele Blumen in einer Grossstadt gesehen. Stadt und Badeurlaub im Sommer ideal kombinierbar. Hotelpersonal sehr freundlich und hilfsbereit. Werde Chicago sicher noch mal besuchen und würde auch wieder im Hilton wohnen.

Quartos limpos e espaçosos com ótima localização”

os quartos neste hotel são limpos e espaçosos. o que fiquei era equipado com duas tvs de 42", microondas, ótimo banheiro. tudo bem limpo mas um tanto antigo. o serviço foi prestativo e objetivo. há restaurantes pela redondeza (recomendo o cheesecake factory na praça ao lado do hotel).