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Hilton Colombo Residence Reviews

Serviced apartment
Excellent8.1
Based on 189 reviews

Verified guest reviews

Agoda Reviews (189)
Booking.com Reviews (288)

8.1

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Excellent
based on 189 reviews
  • Cleanliness 8.2
  • Facilities 8.2
  • Location 8.3
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.9
Very good
based on 45 reviews
  • Cleanliness 7.8
  • Facilities 8.6
  • Location 8.4
  • Room comfort and quality 8.0
  • Service 7.9
  • Value for money 7.7
Excellent
based on 19 reviews
  • Cleanliness 9.1
  • Facilities 9.0
  • Location 8.3
  • Room comfort and quality 8.5
  • Service 8.2
  • Value for money 7.9
Excellent
based on 12 reviews
  • Cleanliness 8.7
  • Facilities 10.0
  • Location 8.5
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 8.0
Excellent
based on 48 reviews
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 8.5
  • Room comfort and quality 8.6
  • Service 8.3
  • Value for money 8.4
Excellent
based on 26 reviews
  • Cleanliness 8.2
  • Facilities 7.6
  • Location 8.1
  • Room comfort and quality 7.9
  • Service 8.5
  • Value for money 7.9
Very good
based on 39 reviews
  • Cleanliness 8.0
  • Facilities 7.0
  • Location 8.3
  • Room comfort and quality 8.1
  • Service 7.9
  • Value for money 7.5
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Room type
  • Superior Room
  • 2 Bedroom Executive Suite
  • Business Suite
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  • 2 Bedroom Suite
  • Business Suite
  • 3 Bedroom Deluxe Suite
  • 3 Bedroom Executive Suite
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8.0
Ahmed from Maldives
Family with young children
2 Bedroom Suite
Stayed 4 nights in September 2016
Great Hotel with excellent facilities”
Great hotel with friendly staff and great facilities. would recommend to all
Reviewed October 30, 2016
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5.2
Jassim from United Arab Emirates
Couple
Superior Room
Stayed 5 nights in August 2016
Great facility but poor food quality and very poor service quality. ”
Service is very slow and not attentive to any request . The breakfast, lunch and dinner buffet are very poor in quality even though the restaurants are big but the food items and cuisines are tasteless. For example omelette was very yellow and oily, cereal flakes were hard and old, coffee tasted weird , the Indian section dosa was very thin and appam was very dry and so on .. The swimming pool is very small and the gym lacked necessary equipments .. The room was great with spacious bathroom and that's about it.. There was not even shower gel .. Hence, facility was clean and the details of luxury are not there
Reviewed August 31, 2016
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6.0
pradhan from India
Group
3 Bedroom Executive Suite
Stayed 4 nights in August 2016
Good”
Good Service
Reviewed August 29, 2016
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10.0
Mudrikath from Maldives
Solo traveler
2 Bedroom Suite
Stayed 3 nights in March 2016
Good hotel”
Good location
Reviewed August 19, 2016
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10.0
Mudrikath from Maldives
Solo traveler
2 Bedroom Suite
Stayed 2 nights in November 2015
Good hotel”
Good location
Reviewed August 18, 2016
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7.2
Tammy from Canada
Family with young children
3 Bedroom Executive Suite
Stayed 1 night in July 2016
Amazing breakfast”
Our children actually found there were too many choices for breakfast and the staff were so accomodating eith their requests (no pepper please, scrambled egg well done please). The three bedroom suite was comfortable and must have been recently updated. The two bedroom said it slept 4 adults but that was including one on the very short sofa.
Reviewed July 08, 2016
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10.0
Prashan from Sri Lanka
Couple
2 Bedroom Suite
Stayed 1 night in June 2016
...”
Excellent service Good good Hope come soon again Recommended
Reviewed June 29, 2016
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9.2
sachin from India
Business traveler
2 Bedroom Suite
Stayed 3 nights in May 2016
My Favourite Place”
This is the place I stay whenever I visit Colombo. Hotel online and AGODA prices were almost same so I chose AGODA but to my surprise my AGODA booking didn't had BFwhich wasn't the case in hotel proposal.
Reviewed May 29, 2016
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9.0
Ahmed from Maldives
Family with young children
2 Bedroom Executive Suite
Stayed 2 nights in March 2016
Device can be improved”
Value for money
Good
Reviewed March 27, 2016
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8.8
Vivek from Sri Lanka
Group
Stayed 1 night in January 2016
Super place for a reunion”
We booked an apartment for a pre wedding party. The staff were very friendly and accommodative. The apartment could use a bit of tweaking up but all in all no complaints.
Reviewed March 09, 2016
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6.4
Jian from Singapore
Business traveler
Stayed 3 nights in January 2016
note really the usual hilton feel”
it's none the less a good hotel, the room are new and bathroom is great...from the outside it does not looks good but the inside is worth the money..the breakfast serve is wonderful and special comment on the tomyum noodle..very good taste
Reviewed February 11, 2016
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8.8
Thanathorn from Thailand
Couple
Superior Room
Stayed 5 nights in February 2016
Great view and amazing spacious room.”
The room is very spacious with amazing bathroom and shower facilities. View is also great overlooking a river.
Reviewed February 10, 2016
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5.7
hussain from Maldives
Family with young children
Stayed 4 nights in December 2015
Moderate”
Staff
Was very disappointed as they charging per internet that Also per device separate
Reviewed January 03, 2016
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6.3
yuying from China
Group
3 Bedroom Suite
Stayed 2 nights in July 2015
Average ”
Old and staff are not efficient
I left some important medicine and a luggage bag in the hotel. In my previous experience, hotel should contact guest and arranged for the post, however, I tried to call many times to the hotel staff, either english problem or no one is willing to take responsibility to help. It took so long and eventually nobody posted to us. and they offered super high postage fee even more expensive than the things itself. will never stay anymore.
Reviewed December 29, 2015
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9.7
Michael from Canada
Group
3 Bedroom Suite
Stayed 1 night in December 2015
Great service”
the breakfast buffet, the view from the penthouse, the staff
The hotel was quite busy and our room wasn't ready in time so they upgraded us to a room that was available (even though it was the penthouse!) and gave us free breakfast. The staff was very helpful and ultra professional.Great experience
Reviewed December 22, 2015
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10.0
Abdulla from Maldives
Business traveler
2 Bedroom Suite
Stayed 3 nights in October 2015
Excellent ”
People very friendly. Good service. Good food
Excellent
Reviewed December 19, 2015
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7.7
Rashid from United Arab Emirates
Business traveler
2 Bedroom Suite
Stayed 4 nights in November 2015
Good short break”
Staff, breakfast, room size
Good stay except the renovation work and using the car park way to enter to the rooms due to the renovation of the reception.
Reviewed December 06, 2015
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9.3
Chin from Malaysia
Business traveler
Superior Room
Stayed 4 nights in November 2015
Business / leisure stay”
Easy access to park, big room and nice facilities
Room was huge and clean. Access to park, and good jogging area towards the beach. Currently, hotel is under renovation and lobby was temporary. Should be a nice lobby after the renovation. Food have varieties of Sri Lanka food. Good choice.
Reviewed December 03, 2015
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7.7
Dick from Malaysia
Business traveler
2 Bedroom Suite
Stayed 4 nights in November 2015
Good for family traveller”
Big room, need some touch up
Reviewed November 25, 2015
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7.7
Yaser from Saudi Arabia
Family with young children
2 Bedroom Suite
Stayed 1 night in September 2015
Problems with checkin”
Check in took more than 45min Some levels underconstruction The room was upgraded becaouse of this issue and we had dinner for free
Reviewed September 26, 2015
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8.7
KISHORE from India
Group
3 Bedroom Executive Suite
Stayed 4 nights in September 2015
Great value ”
Pricing location and food
Great place for groups
Reviewed September 26, 2015
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8.3
khulood from United Arab Emirates
Family with teens
3 Bedroom Suite
Stayed 8 nights in July 2015
very good”
food, room
Reviewed July 29, 2015
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8.0
Siu from Hong Kong
Business traveler
2 Bedroom Suite
Stayed 3 nights in June 2015
Big & clean”
Location area clean
Soso
Reviewed June 14, 2015
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4.3
Bazeer from Canada
Couple
2 Bedroom Suite
Stayed 4 nights in May 2015
Waste of money”
Never again
Reviewed June 05, 2015
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10.0
Mudrikath from Maldives
Couple
2 Bedroom Suite
Stayed 1 night in May 2015
Spacious ”
Location spacious food
Reviewed May 06, 2015
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10.0
Mudrikath from Maldives
Couple
2 Bedroom Suite
Stayed 1 night in May 2015
Spacious and clean”
location spacious
Reviewed May 05, 2015
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8.3
Ibrahim from Maldives
Business traveler
2 Bedroom Suite
Stayed 1 night in April 2015
Hotel is clean and staffs are very good ”
Location is good for business travellers
Fantastic
Reviewed April 19, 2015
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9.3
Christine from Australia
Family with teens
Stayed 2 nights in January 2015
Close to tourist attractions”
The space, the staff and the location
We enjoyed it very much and had some wonderful rambles around the environs. A good way to get rid of the jet lag.
Reviewed March 09, 2015
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10.0
ling from China
Solo traveler
Stayed 1 night in February 2015
Good room”
Good location
Good service
Reviewed March 03, 2015
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8.0
maitham from Kuwait
Group
2 Bedroom Deluxe Suite
Stayed 4 nights in February 2015
Good hotel ”
good location nice food and pool
we go to hilton every time when we visit colombo and we liked it but this time was not good one at the pool u have to wait half an hour for a drink we wanted to extend our stay for 7 ours they charge us 226 usd and they had to change our room so imagine packing twice at the same day all over its really clean nice good food and good location
Reviewed February 28, 2015
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9.0
jeethendra from India
Business traveler
3 Bedroom Deluxe Suite
Stayed 2 nights in February 2015
FEEL @ HOME EXPERIENCE”
LOCATION, CLEANLINESS & FRIENDLY STAFF
WELL AM A REGULAR TO THIS HOTEL SO AS USUAL I HAVE ONLY GOOD TO SAY ABOUT THIS HOTEL. EXCEPT THE TIME TAKEN FOR ROOM SERVICE ANYTHING YOU ASK FOR THEY WILL TAKE A LOT OF TIME.
Reviewed February 23, 2015
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6.0
Siu from Hong Kong
Business traveler
3 Bedroom Suite
Stayed 1 night in January 2015
bigger room old facilities”
bigger room
same price offered as in the front desk
Reviewed February 04, 2015
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6.0
Siu from Hong Kong
Business traveler
3 Bedroom Suite
Stayed 1 night in January 2015
bigger room bad facilities”
bigger room
same price as in the front desk
Reviewed February 04, 2015
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6.7
Siu from Hong Kong
Business traveler
2 Bedroom Suite
Stayed 1 night in January 2015
big room old facilities”
bigger
same price as in the fron tdesk
Reviewed February 04, 2015
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8.0
somanathan from Malaysia
Solo traveler
2 Bedroom Suite
Stayed 2 nights in January 2015
Review of performance”
Food, Room amenities, staff are friendly
Acceptable
Reviewed February 01, 2015
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7.3
Mohandas from Australia
Family with young children
2 Bedroom Suite
Stayed 11 nights in December 2014
Needs staff training”
People were friendly
Staff requires training
Reviewed January 05, 2015
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8.0
Rakesh from India
Business traveler
3 Bedroom Suite
Stayed 3 nights in November 2014
great value”
location, spacious rooms, service
value for money
Reviewed November 30, 2014
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10.0
Sudheesh from India
Group
2 Bedroom Suite
Stayed 3 nights in October 2014
The best hotel in Colombo”
The big apartments, The cleanliness & The hospitality of all staff
Excellent
Reviewed October 23, 2014
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9.7
jeethendra from India
Group
3 Bedroom Suite
Stayed 2 nights in September 2014
FEEL @ HOME EXPERIENCE”
LOCATION, CLEANLINESS & FRIENDLY STAFF
ITS BEEN 1 OF MY FAVORITE HOTELS IN COLOMBO & MOST PREFERRED 1, I USUALLY HAVE NO COMPLAINTS WITH THIS PLACE AS IT ALWAYS BEYOND EXPECTATION EXCEPT THIS TIME THEY WERE CARRYING OUT MAINTENANCE ACTIVITY OF THE LIFTS/ELEVATORS WHICH WAS VERY INCONVENIENT BECAUSE EVERY TIME WE ORDERED SOMETHING OR WE WANTED THE STAFF AT SERVICE THEY USED TO TAKE LOT OF TIME IN SERVICING.
Reviewed October 14, 2014
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10.0
Venkata from India
Family with young children
Stayed 1 night in September 2014
a very good residency in colombo value for money”
room, location, and food
The hotel was located centrally, rooms where very big very comfortable and the hotel had upgraded us with 3 bedroom suite and the room was wonder full, the room were provided with kitchen (full), so even you can cook what you want, the breakfast was very good with lots of items to eat.
Reviewed September 18, 2014
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7.0
Dinesh from Sri Lanka
Group
2 Bedroom Suite
Stayed 2 nights in July 2014
Great location,comfortable room, service not great”
location, ability to accommodate house party in suite, great view
The location, view, suite were great - not much to really complain about with regards to it. It's what you expect from a 'Hilton' hotel / apartment. A couple things that I was not satisfied with - room service (really really slow), major sports channels were not being available. Apart from that though, everything was great, comfortable and we enjoyed our stay here.
Reviewed August 09, 2014
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10.0
Mudrikath from Maldives
Business traveler
2 Bedroom Suite
Stayed 2 nights in March 2014
hilton standard maintained”
location room size and cleanliness
it was a hilton hotel so it was pretty well maintained to its standards, the food was good, location is very easy and rooms a very big and you get a super market down stairs of the hotel with a good quality of stuff there
Reviewed July 17, 2014
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8.0
nawal from Saudi Arabia
Family with young children
3 Bedroom Suite
Stayed 2 nights in June 2014
comfortble stay ”
services , rooms, foods
my stay at hilton colombo was very great and comfortble
Reviewed June 26, 2014
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8.0
MOHAMED from Singapore
Group
2 Bedroom Suite
Stayed 2 nights in May 2014
Centrally located hotel”
1 : attentive staff 2 : quick n efficient check in/out 3 : clean and convenient to move around
Short n sweet stay Staff checked in was pleasant. Room service was fast too. Overall a nice hotel to stay in. Supermarket round the corner too
Reviewed June 06, 2014
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8.0
jeethendra from India
Group
3 Bedroom Suite
Stayed 2 nights in April 2014
excellent studio/apartment type hotel”
1) good swimming pool 2) apartment/studio type 3) friendly staff
stay was good and we usually prefer to stay here but this time the service was very very slow as in you ask for a laundry bag and they take hours together to get the same, may be because they are renovating this place but this is the 1st time i am actually complaining about this hotel though we have stayed in this hotel lot of times.
Reviewed April 07, 2014
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7.3
Nima from Australia
Group
3 Bedroom Executive Suite
Stayed 1 night in March 2014
Good food, safe, friendly staff”
swimming pool, gym, friendly staff.
Hotel needs renovation. Friendly staff, they adhere to your request in a appropriate manner. Great swimming and gym.
Reviewed April 06, 2014
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8.0
ZEESHAN from Pakistan
Business traveler
3 Bedroom Suite
Stayed 4 nights in March 2014
Goos hotel apartments ”
Location is very good
Hilton colombo is good hotel apartments as good as hotel and price is very low as hotel are too expensive
Reviewed March 28, 2014
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7.0
Nima from Australia
Group
3 Bedroom Executive Suite
Stayed 3 nights in March 2014
Friendly staff, good gym, not the cleanest place ”
room service, gym and friendly staff
From the moment we arrived they took care of us well. To sum it up, the staff are very friendly and helpful, well spoken in english. The swimming pool and gym area are awesome, quality of food for room service is wonderful and its at fair price. The downside of this hotel is that its starting to really wear and tear and even with the new renovations it still needs more work down. The first thing I do when I get to a hotel is check out the beds sheets and holy moly there was a million and one stains. I called them up and requested for brand new sheets which they adhered to.
Reviewed March 19, 2014
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8.0
Kristian from Norway
Family with young children
2 Bedroom Suite
Stayed 1 night in January 2014
Hilton Colombo Residence”
pool
Reviewed January 16, 2014
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10.0
jeethendra from India
Group
3 Bedroom Deluxe Suite
Stayed 2 nights in November 2013
AFFORDABLE LUXURY STAY IN COLOMBO”
THE INDIVIDUAL 3 AND 4 BEDROOM APARTMENT
THE STAY WAS GOOD AND AS USUAL THIS IS MY ALL TIME FAVOURITE PLACE TO STAY IN COLOMBO
Reviewed December 05, 2013
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