Travelling to Vietnam? Read all updated requirements before you book.

8.8

Excellent
/10
(853 reviews)See what guests said
View2
Housekeeping2
Breakfast1
See map

9.1

Exceptional

Location rating score

Exceptional location - 130 meters from city center
Exceptional for walking
Parking
FREE
Walkable places
River Viewpoint

220 m

Song Han Bridge

300 m

Indochina Riverside Towers

320 m

Indochina Riverside Mall

330 m

Da Nang Museum

460 m

Popular landmarks
Da Nang Catheral

700 m

Dragon Bridge

1.4 km

Da Nang Museum of Cham Sculpture

1.4 km

My Khe Beach

2.7 km

Lady Buddha

6.3 km

Closest landmarks
Main Post Office

150 m

Dana Tours

470 m

Vietcombank

480 m

Da Nang Visitor Center

510 m

Diệp Tô Đường

550 m

Hilton Da Nang

"Location is in center so easy to look at the city with Hàn river."

Hồng - May 19, 2021
King Guest Room River View - Guestroom Hilton Da Nang
 Hilton Da Nang
Lobby Hilton Da Nang
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Hilton Da Nang

50 Bach Dang St, Hai Chau District, Hai Chau, Da Nang, Vietnam, 550000 - See map

In addition to the standard of Hilton CleanStay, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Hai Chau part of Da Nang, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit The Marble Mountains as well as My Khe Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Attention

This property is in high demand!

11 travelers have booked today.

Hilton CleanStay

Clean and Ready for you

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Value for money8.5
Location rating9.1
Nearest airportDa Nang International Airport (DAD)
Distance to airport3.1 km

Rooms available at Hilton Da Nang

King Two Bedroom Presidential Suite
...
  • Room size: 202 m²/2174 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
King Accessible Room
...
  • Room size: 37 m²/398 ft²
  • River view
  • 1 king bed
Enter dates to see prices
1 King 1 Bedroom River View Suite
...
  • Room size: 60 m²/646 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Twin Executive Room Ocean View
...
  • Room size: 37 m²/398 ft²
  • Partial ocean view
  • 2 single beds
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1 King Ocean View High Floor
...
  • Room size: 37 m²/398 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Twin Guest Room Ocean View With High Floor
...
  • Room size: 37 m²/398 ft²
  • Ocean view
  • 1 single bed
Enter dates to see prices
King Executive Room Ocean View
...
  • Room size: 37 m²/398 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
King 1 Bedroom Suite Ocean View
...
  • Room size: 60 m²/646 ft²
  • Partial ocean view
  • 1 king bed
Enter dates to see prices
Twin Guest Room Ocean View
...
  • Room size: 37 m²/398 ft²
  • Partial ocean view
  • 1 single bed
Enter dates to see prices
King Guest Room River View
...
  • Room size: 37 m²/398 ft²
  • River view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Hilton Da Nang have a hot tub?

Hilton Da Nang does not have a hot tub.

What time is check-in and check-out at Hilton Da Nang?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hilton Da Nang?

Hilton Da Nang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Hilton Da Nang has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Da Nang with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hilton Da Nang?

Start your mornings right, with the à la carte and continental breakfast options offered at Hilton Da Nang. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 346500 VND for adults and 173250 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hilton Da Nang?

Hilton Da Nang features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea and salad are served using only quality ingredients.

Can special events be hosted at Hilton Da Nang?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hilton Da Nang. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Hilton Da Nang?

On-site venues and convenient event services make Hilton Da Nang an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hilton Da Nang?

Hilton Da Nang does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to Hilton Da Nang?

The closest airport is Da Nang International Airport, 3.1 km away from Hilton Da Nang.

What is the closest train, metro, or bus station to Hilton Da Nang?

Da Nang Railway Station is the closest train, metro, or bus station, about 1.6 km away from Hilton Da Nang.

What restaurants are nearby Hilton Da Nang?

Hilton Da Nang is located in Hai Chau, famous for good restaurants such as starbucks danang, Mr. Pizza and Memory Lounge.

What popular shopping places are close to Hilton Da Nang?

Hilton Da Nang is located in Hai Chau area which features shopping places such as Han Market, Big C Supercenter and Lotte Mart.

What are popular attractions near Hilton Da Nang?

Guests at Hilton Da Nang can easily visit Da Nang Museum of Cham Sculpture, Da Nang Catheral and Sun World Danang Wonders located in the Hai Chau area.

What popular beaches are close to Hilton Da Nang?

Guests at Hilton Da Nang can easily visit Red Beach in the Hai Chau area.

What popular natural sightseeing spots are close to Hilton Da Nang?

Hilton Da Nang is located in the Hai Chau area, which is famous for natural sightseeing destinations such as Di Outdoor, Sun World Amusement Park and Cây đa Đò Xu.

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Explore the neighborhood

What people love about Hilton Da Nang

  • 10

    Exceptional
    Location

    "Location is in center so easy to look at the city with Hàn river."

    Hồng

    |

    May 19, 2021

  • 10

    Exceptional

    "Service and room are good"

    Hồng

    |

    May 19, 2021

  • 10

    Exceptional

    "Enjoyed my stay at Hilton and will return to stay the next time."

    Lim

    |

    March 4, 2021

Overall rating:

8.8

Excellent
853 reviews
Cleanliness
9.3
Facilities
8.5
Location
9.1
Read all reviews >
What travelers say they love:
Great service and facilities as always but.
Jeffrey from South Korea
Couple
More about Hilton Da Nang

More about Hilton Da Nang

Hilton Da Nang

Wake up to a magical day and enjoy all that Da Nang offers with a stay at Hilton Da Nang. Sampling the authentic culture of Da Nang is easy with a stay at Hilton Da Nang, just 8.8 km from The Marble Mountains.
Hilton Da Nang provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Da Nang.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Hilton Da Nang include a separate living room, as part of the room design. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

Visit the sights and local attractions of Da Nang during your stay at the hotel. Sit on the sand or sip a drink in leisure at My Khe Beach located 2.7 km away.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Food & Dining

1 mention

Breakfast

1 mention

Swimming Pool

1 mention

Languages spoken

  • English
  • Japanese
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Happy hour
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Clothes rack
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
  • Gluten-free
Restaurants on site

Brasserie Nam

  • Cuisine: American, European, Vietnamese
  • Menu: Buffet, A-la-carte

Cafe Viet

  • Cuisine: European, French, Vietnamese
  • Menu: Buffet

The Sail

  • Cuisine: Asian, Mediterranean
  • Menu: Buffet
Location
50 Bach Dang St, Hai Chau District, Hai Chau, Da Nang, Vietnam, 550000
Exceptional
Location

9.1

Airports

  • Da Nang International Airport (DAD)
    3.1 km
  • Phu Bai International Airport (HUI)
    66.6 km

Public transportation

  • Da Nang Railway Station
    1.6 km
  • Da Nang Central Bus Station
    5.8 km

Hospital or clinic

  • Diệp Tô Đường
    550 m

Shopping

  • Han Market
    770 m

Convenience store

  • Mini Mart
    840 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Han River Bridge
    560 m
  • Da Nang Catheral
    700 m
  • Dragon Bridge
    1.4 km
  • Da Nang Museum of Cham Sculpture
    1.4 km
  • My Khe Beach
    2.7 km
  • Lady Buddha
    6.3 km
  • Son Tra Mountain (Monkey Mountain)
    7.2 km
  • The Marble Mountains
    8.9 km
  • Non Nuoc Beach
    10.1 km
  • Ba Na Hills
    26.6 km

Nearby landmarks

  • Main Post Office
    150 m
  • River Viewpoint
    220 m
  • Song Han Bridge
    300 m
  • Indochina Riverside Towers
    320 m
  • Indochina Riverside Mall
    330 m
  • Da Nang Museum
    460 m
  • Dana Tours
    470 m
  • Vietcombank
    480 m
  • Paul Bespoke Tailoring
    510 m
  • Da Nang Visitor Center
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Travel time to airport (minutes)12

Extras

  • Breakfast charge (unless included in room price)346500 VND

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors28
  • Number of restaurants2
  • Number of rooms 220
  • Room voltage220
  • Year property opened2019
Property announcements

Wi-Fi/Internet access is available throughout the property at no additional charge for Hilton Honors members. Please connect to 'Hilton Honors' and follow the instructions on your device.

While the Executive Lounge is currently unavailable, our Executive guests and Hilton Honors Diamond members are welcome to enjoy an exclusive retreat either at The Sail or Café Viet, using the voucher provided by our Front Desk team at check-in.

The property's Gym & Outdoor Pool are located on the 4 th floor: + The Gym is accessible 24 hours daily with your guest room key card. + The Pool is open from 10:00 AM to 06:00 PM daily

In-room dinning is available from 06:30 AM to 09:30 PM with last orders at 09:00 pm. Kindly scan the QR code to see our digital menu.

Café Viet at the Lobby level offers a variety of beverages and snacks from 10:00 AM to 06:00 PM daily.

The Sail Restaurant located on the 28th floor is ready to welcome you for Breakfast, Lunch, and Dinner daily from 06:30 AM to 10:00 PM + An a la carte breakfast will be available from 06:30 AM to 10:30 AM + A range of beverages and meals from the a la carte menu throughout the day.

Reviews of Hilton Da Nang from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities8.5
Location9.1
Service9.1
Value for money8.5
High score for Da Nang
Rating
9+ Exceptional (91)
8-9 Excellent (39)
7-8 Very Good (25)
6-7 Good (6)
<6 Below Expectation (14)
Time of the year
Mar - May (48)
Jun - Aug (54)
Sep - Nov (30)
Dec - Feb (43)
All guests (389)
All room types
All languages

Show reviews that mention 

Showing 175 verified guest comments
12345
10.0
Exceptional
Alan from United States
Family with young children
King Guest Room River View
Stayed 2 nights in January 2021

Rooms are beautifully designed”

I haven’t stayed at a Hilton in 30 years. This Hilton is nice. The rooms is very tastefully designed. Very nice bath tub. Great that they have a Starbucks in building. Very close to the mall to buy stuff as well. Would recommend and would book again

Reviewed January 22, 2021

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Dear Alan, Xin Chao from Hilton Da Nang! We appreciate you taking the time to provide us with valuable feedback and we would like to thank you for your excellent rating for our hotel in general. We are delighted to know that our products and services met your expectations. It is such a pleasure to receive such positive feedback. We looking forward to welcoming you back in the near future. Sincerely, Hilton Da Nang

Responded February 18, 2021
Hilton Da Nang
10.0
Exceptional
Aaron from United States
Business traveler
King Guest Room Ocean View
Stayed 1 night in March 2019

Surprised”

Had not been in a Hilton in many years, I was amazed by this hotel, great location, excellent staff, the room was great. I will make it my Danang habit.

Reviewed December 25, 2019

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Dear Aaron, Xin chao from Hilton Da Nang! We appreciate you taking the time to provide us with valuable feedback and we would like to thank you for your excellent rating for our hotel in general. We are delighted to know that our products and services met your expectations. It is such a pleasure to receive such positive feedback. We looking forward to welcome you back in the near future. Sincerely, Jesper Bach Larsen General Manager Hilton Da Nang

Responded December 27, 2019
Hilton Da Nang
9.6
Exceptional
THI from Vietnam
Couple
King Guest Room River View
Stayed 1 night in July 2019

New, Convenient and Clean”

Highly recommend staying here when you travel to Da Nang. It's a good choice!

Reviewed July 19, 2019

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Hi THI, Thank you for choosing Hilton Da Nang as your preferred accommodation while traveling to the city. We truly appreciate the time you spent giving a rating and sharing your experience on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back to Hilton Da Nang soon. Best regards, Jesper Bach Larsen General Manager Hilton Da Nang

Responded July 19, 2019
Hilton Da Nang
7.6
Very good
Philip from United States
Couple
King Guest Room River View
Stayed 1 night in June 2019

Very good”

Hilton Danang is located 2 blocks away from HAN market. This location is 45 min drive away from Ba Na Hills/Ho an city. The front desk staff is very helpful and honest with fluent English speaking. Do Not use Taxi and trishaw bike in Vietnam because they are not honest. Use GRAB App is the best to go around town and Ho an. You could pay cash to the CRAB driver and you known the price/ driver and the car license plate number before your ride. All 3 main airports in Vietnam provide good wifi connection. Do not forget the fresh and good price seafoods before you leave Danang.

Reviewed July 05, 2019

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Dear Philip, Xin chao from Hilton Da Nang! Thank you for choosing Hilton Da Nang during your stay and taking time to share your feedback on Agoda with us. We are very delighted to hear that you are happy with the hotel's location and most of all, our helpful and honest Team Members. Your feedback will be shared with the team to courage them on their good work. We look forward to welcoming you again in the near future. Best regards, Jesper Bach Larsen General Manager Hilton Da Nang

Responded July 10, 2019
Hilton Da Nang
8.8
Excellent
Nhi from Vietnam
Couple
King Guest Room River View
Stayed 4 nights in July 2019

Excellent”

Very loud noise from the construction site next door. My windows glass was terribly dirty. Pool is very small for a big hotel like Hilton.

Reviewed July 07, 2019

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Dear Nhi, Xin chao from Hilton Da Nang! Allow me to express my gratitude for sharing your thoughts with fellow travelers on the experience you had at Hilton Da Nang. We are truly sorry to hear regarding the several issues that you have experienced during your recent stay with us. Please rest assured that your feedback regarding to those issues have been conveyed to related departments who are taking necessary in order to achieve optimum guest satisfaction. Your comments on noise pollution are openly received as we are currently involved with communications to local authorities to help reduce any disturbance to our guest experience. It is however a matter that we cannot confirm will be resolved within the immediate future, therefore we try to provide alternative measures to keep our guests comfortable when needed. I hope that these issues will not prevent you from returning to our property in the future. Best regards, Jesper Bach Larsen General Manager Hilton Da Nang

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Hilton Da Nang
9.2
Exceptional
Shan from Malaysia
Business traveler
Twin Guest Room River View
Stayed 2 nights in May 2019

Excellent Hotel and Friendly Staffs”

Best hotel to stay in Da Nang!

Reviewed June 03, 2019

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Dear Shan, Xin chao from Hilton Da Nang! Thank you for choosing Hilton Da Nang as your preferred accommodation while traveling to the city. We truly appreciate the time you spent giving a rating and sharing your experience on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back to Hilton Da Nang soon. Best regards, General Manager Jesper Bach Larsen

Responded June 04, 2019
Hilton Da Nang
10.0
Exceptional
Lim from Singapore
Solo traveler
King Guest Room Ocean View
Stayed 1 night in December 2020

Great holiday with good view”

Enjoyed my stay at Hilton and will return to stay the next time.

Reviewed March 04, 2021

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Dear Lim, Xin Chao from Hilton Da Nang! We appreciate you taking the time to provide us with valuable feedback and we would like to thank you for your excellent rating for our hotel in general. We are delighted to know that our products and services met your expectations. It is such a pleasure to receive such positive feedback. We looking forward to welcoming you back in the near future. Sincerely, Hilton Da Nang

Responded March 17, 2021
Hilton Da Nang
8.8
Excellent
Mayur from New Zealand
Couple
King Guest Room Ocean View
Stayed 1 night in January 2020

Noisy but no fault of the Hotel”

Hotel staff are wonderful and as are Vietnamese people. Service is great. Problem is that there is construction happening right in front of the hotel just outside foyer which is an eye sore. Then there is noise and through no fault of the hotel but there is a nightclub just outside the hotel. It kept me up. When you pay premium, you don't want all that. The manager offered to waive cost of hot drinks and also paid for our leaving hot drinks which was a lovely gesture. So for me, I wouldnt pay premium for reasons explained above. But hotel and staff are great.

Reviewed January 13, 2020

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Dear Mayur, Xin chao from Hilton Da Nang! Allow me to express my gratitude for sharing your thoughts with fellow travelers on the experience you had at Hilton Da Nang. We appreciate you taking the time to provide us with valuable feedback and we would like to thank you for your excellent rating for our hotel in general. We are delighted to know that our products and services met your expectations. It is such a pleasure to receive such positive feedback. We are also truly sorry to hear regarding the several issues that you have experienced during your recent stay with us. Please rest assured that your feedback regarding to those issues have been conveyed to related departments who are taking necessary in order to achieve optimum guest satisfaction. We looking forward to welcome you back in the near future. Best regards, Jesper Bach Larsen General Manager Hilton Da Nang

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Hilton Da Nang
10.0
Exceptional
Jerome from Australia
Couple
King Guest Room River View
Stayed 1 night in February 2020

Fantastic Service”

Staff were very friendly and helpful at all times. Room was ready before the usual check in time and they upgraded us to a higher floor to take in some of the views. All staff were brilliant and cleanliness and facilities of this hotel was very very good. Would highly recommend this hotel.

Reviewed February 16, 2020

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Dear our beloved guest, Xin chao from Hilton Da Nang! We appreciate you taking the time to provide us with valuable feedback and we would like to thank you for your excellent rating for our hotel in general. We are delighted to know that our products and services met your expectations. It is such a pleasure to receive such positive feedback. We looking forward to welcome you back in the near future. Sincerely, Jesper Bach Larsen General Manager Hilton Da Nang

Responded February 20, 2020
Hilton Da Nang
7.6
Very good
Dae from South Korea
Family with young children
Twin Guest Room Ocean View
Stayed 1 night in July 2019

Need a long time for check in, the reception was not much communicative ”

Since it is a brand new hotel, the service was not doesn't meet with the name value of Hilton

Reviewed July 10, 2019

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Dear Dae, Xin chao from Hilton Da Nang! Thank you for choosing Hilton during your visit in Da Nang and for taking time to provide us with your valuable comments after your stay. We have well-received your feedback and we are sorry to hear that you are not offered satisfactory services to your expectations at our property. Please accept our sincere apology and kindly be informed that your problem has been reported with relevant department heads and team members concerned, and we are seeking immediate measures to improve both quality of products and standards of services provided in order to meet our guests’ most satisfaction. We hope to have the opportunity to welcome you back in the near future. Best regards, Jesper Bach Larsen General Manager Hilton Da Nang

Responded July 19, 2019
Hilton Da Nang
9.2
Exceptional
Jurianto from Indonesia
Couple
King Guest Room River View
Stayed 4 nights in January 2020

Exceptional”

All of the staff are very helpful. Kayli, a hotel staff, is exceptional. She went extra miles to help us with our sim card and currency exchange. The hotel is close to Han market. The hotel also has taxi arrangements to various tourist places.

Reviewed January 10, 2020

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Dear Jurianto, Xin chao from Hilton Da Nang! We appreciate you taking the time to provide us with valuable feedback and we would like to thank you for your excellent rating for our hotel in general. We are delighted to know that our products and services met your expectations. It is such a pleasure to receive such positive feedback. We looking forward to welcome you back in the near future. Sincerely, Jesper Bach Larsen General Manager Hilton Da Nang

Responded January 15, 2020
Hilton Da Nang
3.6
Yuen from Hong Kong SAR, China
Couple
King Guest Room River View
Stayed 1 night in August 2019

Serious Noise Pollution from the bar next to Hilton Danang”

There are serious noise pollution from the bar next to Hilton Danang at the mid-night! I made a complaint to front desk around 11:45 pm and they just said the bar normally close at 2:00am, and nothing they can do. The front desk staff offered me to have room moving to higher floor (16/F) but no electricity in that room, then I go down and talked to the front desk staff again, and she offered another room at 21/F to me, but no electricity in that room too. It’s really annoying that I have to move room 2 time and no electricity in both rooms! After 10 minutes, the engineer turn on the air-con and lightning for me. I eventually settled down at 21/F at 12:45am, but the room type is totally different from what I booked & paid. And the noise pollution just a little bit better than at 5/F originally.

Reviewed August 24, 2019

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Dear Yuen, Xin chao from Hilton Da Nang! Allow me to express my gratitude for sharing your thoughts with fellow travelers on the experience you had at Hilton Da Nang. We are truly sorry to hear regarding the several issues that you have experienced during your recent stay with us. Please rest assured that your feedback regarding to those issues have been conveyed to related departments who are taking necessary in order to achieve optimum guest satisfaction. Your comments on noise pollution are openly received as we are currently involved with communications to local authorities to help reduce any disturbance to our guest experience. It is however a matter that we cannot confirm will be resolved within the immediate future, therefore we try to provide alternative measures to keep our guests comfortable when needed. I hope that these issues will not prevent you from returning to our property in the future. Best regards, Jesper Bach Larsen General Manager Hilton Da Nang

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Hilton Da Nang
8.4
Excellent
eunjoo
Solo traveler
King Guest Room River View
Stayed 1 night in November 2019

Two womens who are an internship koreans are very kinds. ”

they are very very kinds and help me easily thank you

Reviewed November 10, 2019

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Dear Eun Joo, Xin chao from Hilton Da Nang! We appreciate you taking the time to provide us with valuable feedback and we would like to thank you for your excellent rating for our hotel in general. We are delighted to know that our products and services met your expectations. It is such a pleasure to receive such positive feedback. We looking forward to welcome you back in the near future. Sincerely, Jesper Bach Larsen General Manager Hilton Da Nang

Responded November 14, 2019
Hilton Da Nang
8.4
Excellent
Vuttinun from Thailand
Couple
Twin Guest Room River View
Stayed 1 night in July 2019

Room Assignment”

Booked 2 King beds and High Floor. Upon Arrival Reception confirmed room type twin beds. Then require to wait for 10 mins. Room has been assigned on 6th floor and it is Handicap and Connecting room. Bad first impression. As a hotelier this should not happen in 5 stars property.

Reviewed July 19, 2019

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Dear Vuttinun, Thank you for choosing Hilton during your visit in Da Nang and for taking time to provide us with your valuable comments after your stay. We have well-received your feedback and we are sorry to hear that you are not offered satisfactory services to your expectations at our property. Please accept our sincere apology and kindly be informed that your problem has been reported with relevant department heads and team members concerned, and we are seeking immediate measures to improve both quality of products and standards of services provided in order to meet our guests’ most satisfaction. We hope to have the opportunity to welcome you back in the near future. Best regards, Jesper Bach Larsen General Manager Hilton Da Nang

Responded July 22, 2019
Hilton Da Nang
9.6
Exceptional
Thanh from Vietnam
Family with young children
Twin Guest Room River View
Stayed 1 night in September 2019

Exceptional”

Their Pho is perfect!

Reviewed September 09, 2019

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Dear Thanh, Xin chao from Hilton Da Nang! We appreciate you taking the time to provide us with valuable feedback and we would like to thank you for your excellent rating for our hotel in general. We are delighted to know that our products and services met your expectations. It is such a pleasure to receive such positive feedback. We looking forward to welcome you back in the near future. Sincerely, Jesper Bach Larsen General Manager Hilton Da Nang

Responded October 30, 2019
Hilton Da Nang
9.6
Exceptional
Quang from Hong Kong SAR, China
Business traveler
King Guest Room River View
Stayed 2 nights in June 2019

Brand-new Hotel”

Very new hotel. Nothing to complain... Just a club nearby which can be a bit noisy late at night. I didn't have any issues, but my colleague.

Reviewed June 28, 2019

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Dear Quang, Xin chao from Hilton Da Nang! Thank you for choosing Hilton Da Nang as your preferred accommodation while traveling to the city. We truly appreciate the time you spent giving a rating and sharing your experience on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. Your comments on noise issue from the nearby club are openly received as we are currently involved with communications to local authorities to help reduce any disturbance to our guest experience. It is however a matter that we cannot confirm will be resolved within the immediate future, therefore we try to provide alternative measures to keep our guests comfortable when needed. We do look forward to welcoming you and your colleague back to Hilton Da Nang soon. Best regards, Jesper Bach Larsen General Manager Hilton Da Nang

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Hilton Da Nang
10.0
Exceptional
AVINASH from Vietnam
Group
Twin Guest Room River View
Stayed 2 nights in January 2021

excellent hotel”

excellent hotel in reasonable price.

Reviewed February 09, 2021

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Dear Avinash, Xin Chao from Hilton Da Nang! We appreciate you taking the time to provide us with valuable feedback and we would like to thank you for your excellent rating for our hotel in general. We are delighted to know that our products and services met your expectations. It is such a pleasure to receive such positive feedback. We looking forward to welcoming you back in the near future. Sincerely, Hilton Da Nang

Responded February 18, 2021
Hilton Da Nang
6.8
Good
koo from Malaysia
Family with young children
King Guest Room Ocean View
Stayed 2 nights in April 2019

So far so good ”

Just normal hotel , food is so bad

Reviewed May 20, 2019

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Dear Koo, Xin chao from Hilton Da Nang! Thank you for staying at Hilton Da Nang during your visit in the city, and for taking time to share with us your feedback. We are sorry that you did not find the hotel to the standard expected and that your stay did not fully meet your expectations. It is only through feedback such as yours that allows us to monitor and improve our service and products by focusing on your needs as a guest in the hotel. Please accept our apology and we do hope for your return in the near future with more superior travel experience. Best regards, General Manager Jesper Bach Larsen

Responded June 04, 2019
Hilton Da Nang
10.0
Exceptional
seungwan from South Korea
Business traveler
King Guest Room River View
Stayed 1 night in May 2019

goof”

good

Reviewed June 05, 2019

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Dear Seungwan, Xin chao from Hilton Da Nang! Thank you for choosing Hilton Da Nang as your preferred accommodation while traveling to the city. We truly appreciate the time you spent giving a rating and sharing your experience on your last stay with us. It is with great pleasure to know that you had a pleasant stay here. We do look forward to welcoming you back to Hilton Da Nang soon. Best regards, General Manager Jesper Bach Larsen

Responded June 05, 2019
Hilton Da Nang
9.2
Exceptional
Somkit from Thailand
Couple
1 King 1 Bedroom River View Suite
Stayed 2 nights in April 2019

Everything within the hotel is so perfect”

Just a little annoyance by the neighbor construction site and a very noisy from the nightclub at the opposite of hotel

Reviewed April 20, 2019

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Dear Khun Somkit, Thank you for taking the time to share your recent experience while staying at Hilton Da Nang. Your encouraging review and comments shared regarding to your recent stay is noted and have been passed to the entire team. It is thrilled to hear that our services have met your expectation. Regarding to the construction site's noise and the local nightclub, we are really sorry that you found this issue is effected your stay. However, your words are openly received as we are currently involved with communications to local authorities to help reduce any disturbance to our guest experience. It is however a matter that we cannot confirm will be resolved within the immediate future, therefore we try to provide alternative measures to keep our guests comfortable when needed. I hope that these issues will not prevent you from returning to our property in the future, as well it would be nice to meet in person. Best regards, General Manager Jesper Bach Larsen

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