Amazing staff at the Hilton Dubai jumeirah”

Had a great family holiday in dubai.. booked the Hilton Dubai jumeirah and the staff we all amazing.. the Hotel was clean, food was excellent and the beach was a minute walk from the Hotel.. this is the only hotel I book when visiting dubai as everything is near by.. shopping malls, beach, restaurants etc etc.. can't wait to go back next year.. Thank you to all the staff at the Hilton Dubai Jumeirah for making our holiday easy and hassle free. :)

Beach access and directly at Dubai Walk”

The Walk in Dubai is meanwhile a very famous area where people meet at hundreds of coffee shops and restaurants directly in front of the seashore. The Hilton Dubai Jumeirah is in the heart of The Walk. Just if you step outside the hotel you will be immediately within the Walk. The hotel is perfectly located with a private beach access that saves you from the hassle of public beaches with too many tourists. The service at the pool and at the beach is excellent, being it a drink or just a cool towel to freshen up. A walk of just 10 minutes takes you to the metro station which is sometimes a quicker way to travel to Dubai Mall or Mall of the Emirates to do shopping.

5 Great days in Dubai”

Another lovely break in Dubai. The staff are very attentive and professional. Rooms are great, and the buffet breakfast as you'd expect from an international 5 Star hotel. Only minor drawback, nothing to do with the hotel, is the ongoing construction work all around Jumeirah Walk. Outside of the hotel it's a little dusty and noisy 24/7. This is a temporary matter, and the construction work is a good thing in reality.

Good value for money on the beach in Dubai”

first the positives. the hotel ground are very nice, it's great to relax in a green area for a change (we live in dubai). the hotel kindly provided a birthday cake for my wife, not just a tiny cupcake but a large and very nice chocolate cake more than we could eat. the rooms are standard hilton, very comfortable big beds and nice little balcony. the restaurant bice was very good, nice food and perfect service (not too fussy or too slow). the downsides were having a connecting room (we could hear noise from the other room late at night). also we turned up at 3, but had to wait until 5 because our room wasn't ready. not a problem, as we went to use the pool anyway. however when checking out i asked for an extra hour (mentioning the fact that we'd had to wait 2 hours on check-in), but they said they couldn't offer any late check outs because it was so busy (it wasn't).

Could have been so much better”

We have stayed here before and picked the hotel due to its location on the beach. The weather was really poor during our stay which is unique for Dubai but that is not the hotels fault. We arrived at the hotel about 11.30am after flying overnight from Glasgow, reception was quiet but as we were booked into a club room we were told to check in there. We then had to wait approx 30 minutes while another couple were checking out! to then be told the room wasn't ready (this was fair enough as check in not till 2pm). We told the girl that we would wait by the pool and she gave us 2 pool cards and she said she would come and find us when the room was ready. When we got to the pool we were treated a bit like criminals invading the hotel and got asked a few times were we staying at the hotel, even to the extent that they called reception to check. (Welcome to Dubai) About an hour later my wife got someone to check if our room was ready, at this time it was about 1.30pm and we were told no. We still waited by the pool, eventually my wife went to the club reception again but was busy so went to main reception and met the girl from the original check in who told her our room was ready hours ago. Not a good start to our trip. This hotels main positive is the location. The hotels negatives are, its expensive, it lacks character, the staff are not the friendliest and the club lounge is bland (compared to others we have stayed in) I would single out Christina in the club and Shoan who made up our room (and made an extra effort as it was my Wife's 50th birthday and he had seen here birthday cards. Would I stay here again? Probably not due to the check in and the staff, we did encounter a similar situation that last time we stayed here but that was 5 years ago and we thought things would have improved. Lastly, the view on the beach is now spoiled by a huge construction site offshore (again, welcome to Dubai)

Great hotel at many levels!”

the hilton in dubai is really a great value for the money. we had a top notch experience while there! the hotel is nicely settled on the beach with a great resort setup with pools, bar, beach setup, activities, etc. basically, you could stay at the hotel the whole time and have a great time. there are also plenty of restaurants just outside of the hotel if you want to mix things up. of course, there are also plenty of things to do in the city which can quickly be done via the helpful taxi service.

Fantastic location by the sea”

we arrived very early morning after long haul flight having asked for early checkin. on arrival we were told there were no rooms till 2pm but if we were willing to pay more they could find a suite for us. this we did and the room was fantastic with great views across the beach and sea. staff were very pleasant and we had access to the executive lounge. having come from singapore where we staying in the hilton where there was free wifi, champagne etc in the lounge upon going into this hilton there was no free wifi anywhere and drinks were limited. we also did not know that dubai is very limited as to where you can have a drink with your meal and the only places you can do this is in the hotels which are very expensive. the area around the hotel is very congested with traffic as it is located on the walk and it can take some time if you are using taxis to get around. there is no information about the hotel in the room and you had to find out what was there by wandering around.

Great hotel for beach vacaction”

This is probably the best location for a beach-oriented vacation in Dubai; the property has great pool area, garden and a "private" beach while there are lots of walkable restaurants and shops nearby on the Walk, which seems to be quite seldom in Dubai.

lovely hotel with smile and nice beach”

although it was only a short stay with my family there, we do enjoy the beach, the breakfast, the sourrounding areas, the hotel is not far from the atlantis, burj hotel, but a little bit far from the airport. the hotel does remind us our stay in maldives, it's different from the hotels i stay before in dubai.

5 star staff”

Just returned from a lovely stay at the Hilton. Firstly we were upgraded to a sea view room, which was nice and meant we were spared the view of the cranes from the building work right next door (although we were never bothered by noise etc even though they worked for 24 hours) The hotel was nice, although I missed the luxury you normally find in a 5 star hotel. This, however was made up for by the excellent staff. They could not do enough for you and it certainly was service with a smile. We ate in two of the restaurants - Pachanga & Bice and both were lovely meals. Would recommend the Hilton and would be happy to return.

Lovely hotel and good service”

I stayed at this hotel for a week seeing family members who were there at the same time. The hotel is lovely and has a private beach, it is immediately in front of many restaurants and coffee shops and makes it easy to grab a snack there. I can truly recommend this hotel to anyone who wants to have a beach holiday in Dubai.

Excellant room, wonderful view over Persian Gulf”

Arrived about 10am, booking in time 2.00pm but staff were very helpful and allowed us into our room straight away. We were only asking if our bags could be left until 2pm. 10 out of 10 for helpfulness. Felt very safe in Dubai during our stay. So much to see, will definately be visiting again.

Hilton jumeriah”

We found the Hilton Jumeriah a very pleasatn place to stay. Staff were always on hand to help and were always very pleasant. I particularly liked the fact that they had their own designated beach area and easy access to the beach from the Hotel. The Food was also of very high standard and they was plenty of variety and at a competitive price. The hotel is also situated in a very central area and has a continious supply of taxis to take you wherever you need to good.I would highly recommond this hotel to any traveller.

Excellent hotel in an excellent location”

this hotel is right on the jumeira beach in a very happy, lively and touristy spot in dubai. there are many places walking distance where you can go to eat, sit and sip coffee and people watching. the beach is also very clean.

Most relaxing and comfortable.”

Most enjoyable and relaxing!I'd select the Hilton Dubai Jameirah again.

Absolutely amazing!!!”

This is by far one of the best stayed in a hotel ever. Everything was just perfect. The staff, location, food, amenities. For sure I will go back here every single time I go to Dubai again.

Great stay at the Hilton Jumeriah Beach”

We had a great stay at the Hilton Jumeriah Beach and would stay there again the location was terrific. The pool was lovely and had a great swim up bar although we spent much of our time on the the beach which is beautiful. We paid a little extra to do the executive club room and would definatley recomend this to anyone as for a very reasonable sum it includes a room upgrade, and access to the executive lounge where you can enjoy breakfast, afternoon tea, juices all day and two and a half hours worth of cocktails and canapes in the evening. Check-in was a bit of a nightmare although after 25 minutes of standing at the front desk we where finaly given our room. Then at check out we where kept waiting 20 minutes whilst they checked everyting over and agreed it had all been paid. Other than check in/out we found the service to be great.

Everything good”

Great place to stay in Jumeirah, less than 1 minute walk to beach. Lovely pool with swim up bar. Air con in lobby is lifesaver. Travel desk organised tours perfectly. Was allowed to checkin at 5 am which was a great surprise when expecting to have to wait until 12.

Great place to relax ”

Great place to enjoy Dubai and relax. Very nice views. Good in everything. Unfortunately limited choices for breakfast.

excellent in everything”

on arrival at 2am the smiling receptionist gave the exceptional, friendly and efficient service epitomised the rest of our stay. smiling, friendly assistance from the man who took our baggage, polite 'good morning' from the room cleaners and pleasant conversations with all staff made our time at the hilton extremely enjoyable after a long plane trip.