Excellent 8.3
Based on 168 reviews

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About this property


Hilton Durban Hotel is an ideal base for guests who are looking for the luxury accommodation with the highest standard of service. Located in the heart of Durban, adjacent to the Durban International Convention Centre, this award-winning hotel offers easy access to Durban’s beaches and central business district. At this landmark hotel in Durban, guests can expect a variety of guest rooms and suites overlooking views of the Durban skyline and KwaZulu-Natal coast. All rooms are equipped with top-class amenities. The concierge and hotel staff are ready to accommodate any needs. The hotel’s business center offers high speed Wi-Fi access so guests can work efficiently. For dining, guests can opt for buffet breakfast and theme nights at Rainbow Terrace, award winning coffee and high tea at the Coral Lounge or the newly opened Big Easy Wine bar & Grill Durban by Ernie Els, inspired by Ernie Els’ sporting passion and his love for Africa. This unpretentious, yet sophisticated wine bar and grill with a private a dining room brings together all the elements that make a restaurant more than just a venue. Great food. Laid-back vibe. Big Easy style or take advantage of our 24 in-room dining service. At Hilton Durban Hotel, every guest's greatest accessibility, luxury, and comfort are the first priority.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Taxi service

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service


  • Check-in/check-out [express]
  • Check-in/check-out [private]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • German
  • Spanish
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 450 ZAR
Breakfast Charge (when not included in room rate): 195 ZAR
Check-In From: 03:00 PM
Check-Out Until: 11:59 AM
Distance from City Center: 1.0 Km
Distance to Airport: 30.0 Km
Internet Usage Fee: 170 ZAR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 16
Number of Restaurants: 3
Number of Rooms : 327
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1997
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The property is undergoing renovation from January 19, 2016 to December 20, 2016. Selected services and facilities will be relocated in order to ensure guest satisfaction and comfort.
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Recent customer comments

Filter by traveler type

based on 168 reviews
  • Cleanliness 8.7
  • Facilities 8.6
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.2
  • Food/Dining 7.9
Sort by

Nireen from South Africa
King Guest Room
Stayed 2 nights in June 2016
Nice Hotel, central location
Nice Room, good service
Reviewed June 24, 2016

Rob from Australia
King Guest Room
Stayed 3 nights in May 2016
Stayed on two occasions
First stay was great with no complaints. Restaurants were reasonably priced with great choices of dishes and wines. Parking was easily accessed and staff very helpful and friendly. Our second stay a few days later was a slightly different story. Hotel was very busy with the music awards which meant normal guests were not attended to in a timely manner. For some reason our honesty bar was locked and it took staff a good hour to come to our room to unlock it. We also had to call housekeeping to arrange for a maintenance person to attend to faulty lighting.
Reviewed June 19, 2016

Fezal from Mauritius
Business travelers
Twin Accessible Room
Stayed 1 night in May 2016
Good experience
Nice modern hotel with highly trained staff. Quick response when you require assistance. Need to cater for halal food though. Breakfast was same thing everyday. Location convenient but not a place to roam around
Reviewed May 18, 2016

Fezal from Mauritius
Business travelers
Twin Accessible Room
Stayed 1 night in May 2016
Simply fantastic
A real five star as compared to some doubtful rating of some other accommodation. Very classy, spacious, comfortable and clean. Helpful staff and brand new business lounge. Would recommend. Best so far in Durban
Reviewed May 14, 2016

Ivan from South Africa
Families with older children
Twin Guest Room
Stayed 1 night in April 2016
The hotel staff was very friendly and helpful on an international standard. I will definitely stay at the Hilton Durban again. I think the cab provided to the airport was much to expensive and should be given to customers at a reduced rate seeing that they stayed at the hotel. The Selvan my driver was very pleasant and i felt comfortable with his driving skills.
Reviewed May 02, 2016

Charlotte from South Africa
Families with older children
Twin Guest Room
Stayed 1 night in March 2016
Good service
Excellent food
Reviewed April 02, 2016

Jiten from South Africa
King Guest Room
Stayed 2 nights in February 2016
Hilton review
Reviewed February 15, 2016

Tahana from South Africa
Families with young children
King Deluxe Room
Stayed 6 nights in January 2016
Hilton Jan 2016
Our 4th stay at the Hilton and we keep coming back!!Excellent breakfast,dinner spacious rooms and good gym.Staff very friendly.Chef excellent.However hotel decor is old and outdated and needs revamp.Bath looks tired and needs upgrade.Paying for parking is a big NO NO NO and will be a decider for our next holiday.Sewage leaks in the parking lot was a sore sight
Reviewed February 13, 2016

amith from South Africa
King Guest Room
Stayed 1 night in January 2016
a very beautiful hotel
Very comfortable
Reviewed February 05, 2016

Thokozani from South Africa
Families with young children
King Guest Room
Stayed 2 nights in December 2015
Staff, cleanliness and room
Reviewed January 06, 2016


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